Article Per Year (5 Year)
p-Index From 2021 - 2026
6.434
P-Index
This Author published in this journals
All Journal Biota: Jurnal Ilmiah Ilmu-Ilmu Hayati E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Matematika & Sains Jurnal Riset Industri Hasil Hutan Jurnal Ilmiah Mahasiswa Pendidikan Guru Sekolah Dasar Jurnal Mirai Management Jukung (Jurnal Teknik Lingkungan) Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan IKRA-ITH ABDIMAS Jurnal Dunia Kesmas JURTEKSI YUME : Journal of Management JUPE : Jurnal Pendidikan Mandala Pena Islam Jurnal Pendidikan Agama Islam Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Tarbiyah Al-Awlad: Jurnal Kependidikan Islam Tingkat Dasar Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Kajian dan Pengembangan Umat Jernih : Jurnal Tugas Akhir Mahasiswa Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis International Journal of Humanities Education and Social Sciences Jurnal Ilmiah Berkala Sains dan Terapan Kimia NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Academic Journal Perspective : Education, Language, and Literature Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Manajemen Riset Inovasi Darma Sabha Cendekia Chimica Didactica Acta : Journal of Chemistry and Chemistry Education Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Riset Ilmu Manajemen Bisnis dan Akuntansi Ihsanika : Jurnal Pendidikan Agama Islam Khirani: Jurnal Pendidikan Anak Usia Dini Ardhi: Jurnal Pengabdian dalam Negri Jurnal Padamu Negeri Jurnal Manajemen Bisnis Digital Terkini Federalisme : Jurnal Kajian Hukum Dan Ilmu Komunikasi International Journal of Accounting, Management, and Economics Research : Ijamer Green Economics: International Journal of Islamic and Economic Education Proceeding of The International Conference on Management, Entrepreneurship, and Business Brilliant International Journal of Management and Tourism Jurnal Riset dan Inovasi Manajemen
Mahmud Mahmud
Pusat Pemanfaatan Sains Atmosfer dan Iklim – LAPAN, Jl. Dr. Junjunan no. 133, Bandung
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

Published : 62 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 62 Documents
Search

 3   4   5   6   7 
Peran Brand Image, Kualitas Produk, Promosi Online dan Tingkat Kepercayaan Produk pada Pengambilan Keputusan Pembelian: Studi Kasus pada CV. Tenun Mulia Gemilang Galang Eko Prabowo; Vincent Didiek Wiet Aryanto; Mahmud Mahmud; Piji Pakarti
Jurnal Riset dan Inovasi Manajemen Vol. 3 No. 1 (2025): Februari: Jurnal Riset dan Inovasi Manajemen
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v3i1.4414

Abstract

The purpose of this study was to determine how brand image, product quality, online promotion, and product trust level influence consumer decisions to purchase products at CV. Tenun Mulia Gemilang. This study used a questionnaire distributed through social media in the form of Instagram and Whatsapp. This study involved 100 people who were selected randomly. Multiple linear regression analysis was used to analyze the data to evaluate the model between the established variables. The results showed that brand image, product quality, online promotion and product trust level have a significant influence on consumer purchasing decisions for woven products. This study suggests that business actors pay attention to brand image, product quality, and online promotion to increase customer trust and ultimately influence their purchasing decisions. Thus, CV. Tenun Mulia Gemilang can increase consumer product purchasing decisions.
Pengaruh Kinerja Karyawan terhadap Kepuasan Pelanggan dengan Mediasi Kualitas Layanan di Cafe Terserah Dompu Danil Pratiwi; Mahmud Mahmud; Ibrahim Jakariah
Jurnal Manajemen Riset Inovasi Vol. 4 No. 2 (2026): Jurnal Manajemen Riset Inovasi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v4i2.9300

Abstract

The primary focus of this study is to investigate how employee performance influences customer satisfaction, with service quality serving as a mediating variable. The study was conducted at Cafe Terserah Dompu using a quantitative approach. From a customer population of unknown size, a sample of 97 respondents was selected using accidental sampling. The sample size was determined using a sample size calculator with a margin of error of 10%. Data analysis employed Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that employee performance has a positive and significant effect on customer satisfaction. Employee performance also has a positive and significant effect on service quality. Furthermore, service quality has a positive and significant effect on customer satisfaction. The results of the mediation test confirmed that service quality mediates the effect of employee performance on customer satisfaction. These findings indicate that optimal staff performance, as conceptualized through the SOBC theoretical framework, can foster the creation of excellent service quality that effectively enhances customer satisfaction and positive experiences at Cafe Terserah Dompu.
Co-Authors Agus Ruswandi Ahcmad Farich Aliya Zahra Alya Latiffa Amalia Enggar Pratiwi Andi Nur fadillah Anisa Yuliani Anisah Gadiez Salsa Aprilleony Annisa Dewi Pangestuti Annisya Bunga Pertiwi Aries Setiawan Aryanto, Vincent Didiek Wiet Asmarika Wibawati Astri Kurnia Lestari Aulia Rahma Awanis L. Haziroh Awanis Linati Haziroh Azrian Noor Badaruddin Mu'min Bambang hermani Bara Zaretta Bintang Balele Busman Busman Cahaya Al Amin Chairul Abdi Danil Pratiwi Dhiyaur Rahmah Diana Aqmala Dina Puspita Sari Dwi Finna Syolendra Dwi Yuliyanti Astuti Effendi, Maya Syafriana Ekarat Chaichotchuang Elsa Nadia Pratiwi Endri Sentosa Era N R Oktaviana Erdina L.A Rampun Erna Erna Erna Sri Adiningsih Fadia Zulfa Kanaya Fatmawati Fatmawati Febrianur Ibnu Fitroh Sukono Putra Fhaif Yusron Afdillah Fitri Ekasari Fitri Ria Mustalifah Galang Eko Prabowo Gista Yuliza Fitri Gumilar, Setia Haris Budiana Hasan Basri Herlina Astuti Hermin Andi Magga Herry Subagyo Hesty Parbuntari Ibrahim Jakariah Indra Laksana Iskandar Effendi Ismail Ismail Julia Mulidawati Kembang, Lale Puspita Khairil Ansar Lalu Delsi Samsumar, M.Eng. Lamidi, Lamidi Lilis Suryani M Iqbal Marjam Desma Rahadhini Maulana Rafli Azami Maulidda Amanda Rossa Mita Riani Rezki Muhamad Aulia Aulia Muhammad Agus Muljanto Muhammad Iqbal Fikry Alamsyah Muhammad Zain Maajid Mulyadi Mulyadi Musdalifah Musdalifah Muthia Elma Nabilla Putri Amaria Nana Noviada Kwartawaty Nanda Adhi Purusa Naysila Angelli Nida Noviani Elma Nopi Stiyati Prihatini Nunung Nurnilasari Nur baity Nurlindah Nurlindah Nurul Hayat Nurul Hayat Pahmi Pahmi Piji Pakarti Puji Handayati Qonita Maharani R Misriah Ariyani Rahmat Hidayatullah Rijali Noor Rina Wulandari Roymon Panjaitan Said Darnius Said Idrus Sarpan Sarpan Shoalihin Shoalihin Sih Darmi Astuti Sisca Dian Rahmawati SITI FATIMAH Siti Nafilah Sovitriana, Rilla Sri Benti Etika Suhita W. Setyahuni Suljumansah Suljumansah sunardi sunardi Syahril Syahril Syahril Syawal Taufiqur Rohman Tri Yudha S Tubagus Achmad Darodjat Umi Baroroh Lili Utami Usman Usman Vita Dhameria Viviani, Olinda Yayuk Ike Melani Yulinar Yulinar Zainuddin Muchtar zulfahmi HB