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All Journal MALIH PEDDAS Jurnal Manajemen Pendidikan (JMP) Economic Education Analysis Journal Al-Madrasah: Jurnal Ilmiah Pendidikan Madrasah Ibtidaiyah JURNAL PENDIDIKAN TAMBUSAI Journal of Education Technology Jambura Journal of Community Empowerment Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Studi Guru dan Pembelajaran Cendekiawan CERMIN: Jurnal Penelitian Jurnal Prakarsa Paedagogia JIIP (Jurnal Ilmiah Ilmu Pendidikan) AS-SABIQUN: Jurnal Pendidikan Islam Anak Usia Dini Jurnal Bimas Islam Jurnal Pendidikan INOPENDAS: Jurnal Ilmiah Kependidikan Jurnal Simki Pedagogia TEACHING : Jurnal Inovasi Keguruan dan Ilmu Pendidikan Bima Abdi: Jurnal Pengabdian Masyarakat LEARNING : Jurnal Inovasi Penelitian Pendidikan dan Pembelajaran Afeksi: Jurnal Penelitian dan Evaluasi Pendidikan Jurnal Inovasi Pembelajaran di Sekolah Jurnal Inovasi, Evaluasi dan Pengembangan Pembelajaran (JIEPP) Alifbata: Jurnal Pendidikan Dasar NUSRA: Jurnal Penelitian dan Ilmu Pendidikan ALSYS : Jurnal Keislaman dan Ilmu Pendidikan JGK (Jurnal Guru Kita) Innovative: Journal Of Social Science Research Journal An-Nafs: Kajian Penelitian Psikologi EDUKASI EDUCATIONAL: Jurnal Inovasi Pendidikan dan Pengajaran
Noor Miyono
Program Studi Sistem Informasi STMIK ProVisi Semarang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Jurnal Bimas Islam

 1 
PENGARUH BUDAYA KERJA TERHADAP KUALITAS PELAYANAN PERNIKAHAN DI KABUPATEN BANYUMAS Rosidin; Miyono, Noor
Jurnal Bimas Islam Vol 10 No 4 (2017): Jurnal Bimas Islam 2017
Publisher : Direktorat Jenderal Bimbingan Masyarakat Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (423.522 KB) | DOI: 10.37302/jbi.v10i4.44

Abstract

Work culture is a component of human quality in changing the old way becomes the new way working that is oriented to customer satisfaction or the public. Religious Affairs Office of Banyumas Regency is one of the institutions in charge of services to the community, especially religious and employees implement integrated work culture by the Ministry of Religious Affairs. The purpose of this study to know the work culture influence for the wedding service quality at the Religious Affairs Office of Banyumas, Central Java. The approach used in this study is quantitative. The study population was community service users of the wedding with a sample of 140 obtained with quota purposive random sampling method. The study states: 1) the correlation between the variables work culture and strong service quality with value 0.834; 2) Innovation is an indicator of the weakest in the variable work culture and physical evidence the weakest indicator on service quality variables 3) The amount of influence on a lot of quality work culture of service equal to 69.6% and other variables that affect the quality of service of 30.1%. Workplace culture proven to improve service and provide a significant role, so that the work culture and the employees attached to the Office of Religious Affairs in Banyumas. Kantor Urusan Agama merupakan salah satu institusi yang bertugas melakukan pelayanan kepada masyarakat khususnya bidang keagamaan dan pegawainya menerapkan budaya kerja yang terintegrasi oleh Kementerian Agama. Penelitian ini bertujuan untuk mengatahui pengaruh budaya kerja terhadap kualitas pelayanan pernikahan di Kantor Urusan Agama Kabupaten Banyumas Jawa Tengah. Pendekatan yang digunakan dalam penelitian ini adalah  kuantitatif.  Populasi penelitian adalah masyarakat pengguna jasa layanan pernikahan dengan jumlah sampel 100 yang diperoleh dengan metode kuota purposive random sampling. Hasil penelitian menyatakan : 1) korelasi antara varibel budaya kerja dan kualitas pelayanan kuat dengan nilai 0,834; 2) Inovasi merupakan indikator terlemah pada variabel budaya kerja dan bukti fisik merupakan indikator terlemah pada variabel kualitas pelayanan 3) Besarnya pengaruh budaya kerja terhadap kualitas pelayanan sebesar 69,6 % dan variabel lain yang mempengaruhi kualitas pelayanan sebesar 30,1%. Budaya kerja terbukti meningkatkan pelayanan dan memberikan peran yang signifikan, sehingga budaya kerja melekat pada pegawai dan pelayanan di Kantor Urusan Agama Kabupaten Banyumas.
Co-Authors Abdul Mufid Agung Handayanto Agus Supriyanto Agus Waluyo, Agus Agustini, Ferina Aji, Deni Kumara Alexsandri, Luthfi Winarni Anggraeni, Pipin Novia Anik Supriyati, Anik Anita Sari Anita, Titin Dwi Ariestanti, Evy Ayu, Ngurah Bagus Ardi Saputro Bastomi, Bastomi Budiarto, Mochamad Kamil Cahyani, Dominica Rila Setyo Damayanti, Aries Tika Dewi Astuti Dhukha, Ahmad Endang Wuryandini, Endang Fatkhiyah, Auliya Fenny Roshayanti Fitriana, Dwi Ghufron Abdullah Ghufron, Abdullah Hayat, M. Syaiful Hermawan, Desky Yanif Heru Purnomo Hidayati, Farida Nor Hidayati, Indah Wahyu Hikmah, Nailil Huda, Daimul Husni Wakhyudin I Made Sudana Ikha Listyarini Imam Taufiq Indah, Sari Warni Indrianingrum, Marlinda Dwi Irianto, Bernardus Izzah, Nur Lailatul Jabar, Umar Abdul Jumarni Karima, Ida Kartinah Kartinah, Kartinah Khasanah, Siti Khuluqul Khusnawati, Arifah Kusuma, Indra Pradana Kusumaningrum, Maya Kusumawati, Arum Laksmi Astutiningtyas, Dewi Nur Marlita, Ichda Nurul Maslihah, Nur Isna Masudah Masudah, Masudah Mayasari, Luthfaida Muhammad Prayito Muhammad Rivai Muhdi Muhdi Nafi'a, Ilman Nafi’a, Ilman Ngatini Ngatini, Ngatini Ngatiroh, Siti Ngurah Ayu Nyoman Murniati Novita Sari, Puput Numareta, Frederica Yudina Nur Asmah, Nur Nurchaeni, Siti Nurkolis Nurkolis, Nurkolis Nyoman, Ngurah Ayu Padmi Dhyah Yulianti Persada, Indah Cahya Pratiwi, Mita Ristya Pratiwi, Suci Angga Kurnia Priyo Nugroho Pujilestari, Desi Puspasari, Yeni Putri Wahyuningsih Putro, Siswandono Hantoyo Qomari, Syaiful Rahayu, Lilik Puji Ramadhani, Wafiqoh Rasiman Rasiman Ridholina, Ridholina Rina Dwi Setyawati Roemintoyo Roemintoyo Rofi'ah, Siti Rofiqoh, Khafidlotur Rosidin Rosidin Rosidin Ruswati, Tri Saputro, Susilo Adi Sari, Devi Widya Sari, Diah Safitri Kumala Sariyati, Sariyati Satriawati, Mandira Semiyem, Semiyem Siah, Ina Siti Kusniati Siti Patonah Soedjono Soedjono Sri Nurhayati Sri Purwanti SRIANAH, SRIANAH Sulaeni, Siti Sulistio, Didit SULISTYOWATI, ARIE Sumarno Syani, Athi Aliyatus Tauhid, Hasan Titik Haryati Turnudin, Turnudin Tutik Wahyuni Umar, Slamet Veryliana Purnamasari, Veryliana Viana, Vina Okta Wahyuni, Selvy Wahyuni, Tris Wardhani, Anna Sri Widaningsih, Mustika Sylvia Nurul Widiya, Anggita Wahyu Widya Kusumaningsih Widyasari, Devi wiratno, guntur Wiwik Wijayanti Wuryanti, Endang Yovitha Yuliejantiningsih, Yovitha Yuniarti, Komariyah