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All Journal Pattingalloang : Jurnal Pemikiran Pendidikan dan Penelitian Kesejarahan Jurnal Al-Qadau: Peradilan dan Hukum Keluarga Islam JEES (Journal of English Educators Society) International Journal Ihya' 'Ulum al-Din Syntax Literate: Jurnal Ilmiah Indonesia TAZKIR: Jurnal Penelitian Ilmu-ilmu Sosial dan Keislaman Ulumuddin : Jurnal Ilmu-ilmu Keislaman Journal of Digital Marketing and Halal Industry Siyasatuna Jurnal Ilmiyah Mahasiswa Siyasah Syariyyah International Journal of Islamic Educational Psychology Qadauna: Jurnal Ilmiah Mahasiswa Hukum Keluarga Islam El-Iqtishady Iqtishaduna : Jurnal Ilmiah Mahasiswa Hukum Ekonomi Syariah Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Mechanical Engineering for Society and Industry COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat KOMMAS: Jurnal Pengabdian Kepada Masyarakat Journal of Materials Exploration and Findings Makara Journal of Technology Jurnal Hukum dan Peradilan Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Penelitian Ilmu komputer Biner : Jurnal Ilmu Komputer, Teknik dan Multimedia JARI Jurnal Abdikarya Pembangunan West Science Islamic Studies HISABUNA: Jurnal Ilmu Falak Al-Qalam: Jurnal Kajian Islam Dan Pendidikan Recent in Engineering Science and Technology Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika Gandhi: Jurnal pengabdian kepada Masyarakat (G-JPM) Warta Penelitian Perhubungan Lughaat: Journal of Arabic Linguistics BISNIS : Jurnal Bisnis dan Manajemen Islam
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IT Evaluasi Layanan Teknologi Informasi Menggunakan Kerangka Kerja ITIL V.3: Evaluasi Layanan Teknologi Informasi Menggunakan Kerangka Kerja ITIL V.3 muhammad anis
JUPIK : Jurnal Penelitian Ilmu komputer Vol. 3 No. 3 (2025): September
Publisher : PT Triputra Sejahtera Prima

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Abstract

This study evaluates the Information Technology (IT) services at PT Triputra Sejahtera using the ITIL v3 framework in the Service Operation domain, specifically Service Desk and Incident Management. The background of the research is the high ticket load (±500 tickets/month in 2017 and an upward trend from 2013 to 2016 from ~4,000 to ~6,000 tickets/year) and the absence of formal ITSM standards—operations still rely on internal SOPs for “Problem Monitoring.” This caused operational disruptions and necessitated improvements in service governance. The research objective was to measure the level of maturity and compliance with ITIL v3 and formulate recommendations for improvement. The methodology uses the TIPA approach (definition, preparation, assessment, analysis stages), with data collection through observation, the ITIL Service Support Self-Assessment questionnaire and the ITIL Maturity Model (Rudd & Sansbury, 2013), as well as interviews; data processing follows the ITIL v3 guidelines. The results show that the Service Desk passed Levels 1–3.5 but failed at Level 4 (Management Information) and Level 5 (User Interface); overall maturity stopped at Level 3.5 with a Standard Comply status. Incident Management also passed Levels 1–3.5; Level 4 failed, Level 4.5 (External Integration) achieved 3M+3, but Level 5 (Customer/User Interface) was not met (score 0); aggregate maturity stopped at Level 3.5 with Standard Comply. Key recommendations include: strengthening service performance information management (reporting/monitoring), implementing systematic user satisfaction measurement, refining SLA/OLA/UC, improving the known error database and escalation workflow, and integrating cross-functional processes in accordance with ITIL v3 practices. Keywords: ITIL v3, Service Operation, Service Desk, Incident Management, TIPA, maturity, compliance.
The Concept of Face of Bilal as the Main Character in the Film Bilal Directed by Ayman Jamal (A Pragmatic Study) Apriyani, Nanda Hera; Muhammad Anis
Lughaat: Journal of Arabic Linguistics Vol. 1 No. 1 (2025): March 2025
Publisher : Departement of Arabic Language and Literature

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/lughaat.v1i1.1178

Abstract

This research is motivated by the fact that Bilal, the animated film, is set around 1,400 years ago. Bilal is the first animated film from the United Arab Emirates, created by 250 animators. This film is based on a true story that showcases the action and adventures of Bilal. It also features highly detailed and imaginative elements. The utterances in the film are formed into face concepts. Therefore, the researcher is interested in examining this film using a pragmatic approach. This study aims to identify and describe positive and negative face concepts in the film Bilal directed by Ayman Jamal. This research employs a descriptive-analytical method by describing the forms of positive and negative faces that appear in the utterances of the main character and analyzing them. Data collection was conducted using observation and note-taking techniques, while the analysis method employed was the extra-lingual matching method. The pragmatic approach was utilized, and the data source was the utterances of the main character Bilal in the film “Bilal”. The analysis results show that the data found in the film includes utterances related to face concepts, specifically positive and negative faces. The positive face data of the main character Bilal often appear in the form of representatives functioning to express or state, used by paying attention to the desires or interests of the interlocutor. Meanwhile, the negative face data of the main character Bilal often appear in the form of representatives functioning to acknowledge, used in a pessimistic manner (self-deprecation).
Self-organized learning environment teaching strategy for ELT in Merdeka Belajar concept for high school students in Indonesia Anis, Muhammad; Anwar, Choiril
JEES (Journal of English Educators Society) Vol 5 No 2 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jees.v5i2.869

Abstract

As the development of the industrial revolution takes place, disruptions are happening constantly in almost every major sector of the current industries. Companies and organizations complained about the competencies of the graduates entering the work force. This matter questions the readiness of the education system in preparing the students for the real world. Problems in education such as the regulations, strict policies and instructions from the government are undermining the role of the teachers to do what they think best for their students. This standardization has harmed the motivation and enthusiasm to learn, especially in English language class. Lack of motivation and English Language competency could harm students’ opportunity in accessing the vast global network of knowledge. Merdeka Belajar and SOLE are the promising alternatives in improving ELT. This article is somewhat a position paper trying to clear one side of a debatable opinion about a hot issue. It aims to persuade the reader that our opinion is valid and defensible. In doing so, we then separate the discussion into several parts regarding the analysis of concepts of Merdeka Belajar and SOLE (Self-Organized Learning Environment) related to ELT and motivation in language learning, as well as innovation in education. HIGHLIGHTS: SOLE (Self-Organized Learning Environment) is a concept developed by Sugata Mitra, and the researchers at the SOLE Centre in Newcastle University. SOLE with its highly influenced Constructivism approach lets the learners to take steer of their learning process gives them the ability to make meaning of the subject on their own. Merdeka Belajar (Freedom to Learn) is a new concept that needs to be tread carefully to direct the discussion objectively.
Analisis Perbandingan Metode Empiris dan Metode Mekanistik Dalam Perancangan Landasan Bandar Udara : Studi Kasus Bandar Udara Kertajati – Majalengka Anis, Muhammad
Warta Penelitian Perhubungan Vol. 28 No. 6 (2016): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v28i6.306

Abstract

Metode desain perkerasan landasan bandar udara dibagi menjadi dua, yaitu metode empiris dan metode mekanistik. Terdapat pergeseran dalam sistematika mendesain landasan, dari semula yaitu metode empiris, menjadi sekarang ini yaitu metode mekanistik. Perlu dilakukan kajian mengenai pengaruh dari pergeseran tersebut terhadap desain landasan bandar udara - bandar udara di Indonesia, begitu juga pengaruh pergeseran tersebut terhadap perhitungan nilai PCN (Pavement Classification Number). Metode empiris dilakukan perhitungan berdasarkan metode FAA (Federal Aviation Adminstration) dengan dokumen 150/5320-6D dan metode mekanistik berdasarkan dokumen 150/5320-6E yang diaplikasikan dengan program komputer FAARFIELD (Federal Aviation Adminstration Rigid and Flexible Iterative Layer Design), sedangkan kajian perhitungan nilai PCN dengan metode teoritis atau metode ICAO (International Civil Aviation Organitation) dan dengan program komputer COMFAA berdasarkan dokumen AC 150/5335-5C. Kajian banding terhadap parameter desain yaitu tebal perkerasan dan biaya, analisis sensitivitas dan perhitungan PCN yang menghasilkan kriteria, pelayanan nilai PCN terhadap ACN (Aircraft Classification Number) dan pelayanan nilai modul pesawat. Metode empiris adalah surface oriented sedangkan metode mekanistik adalah base oriented. Berdasarkan analisis sensitivitas pada desain perkerasan baru, baik dengan metode empiris maupun metode mekanistik, struktur perkerasan metode mekanistik lebih tipis, dengan penumpang yang diangkut dengan pesawat modul 200 (kelas pesawat 5) dari pada dengan pesawat modul 350 (kelas pesawat 6). Nilai PCN, yang dihitung dengan program COMFAA lebih besar nilai nya dari pada yang dihitung dengan Metode ICAO.
PENGUNGKAPAN KEUANGAN PERKARA SECARA MEMADAI DALAM LAPORAN KEUANGAN SATUAN KERJA PERADILAN Anis, Muhammad
Jurnal Hukum dan Peradilan Vol 2 No 2 (2013)
Publisher : Pusat Strategi Kebijakan Hukum dan Peradilan Mahkamah Agung RI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25216/jhp.2.2.2013.277-290

Abstract

Legal fees are collected and maintained by Supreme Court and the courts underneath it so far still an issue related to the management of accounting and reporting. Based on Surat Edaran Mahkamah Agung Nomor 09 tahun 2008 tentang Pelaporan Penerimaan dan Penggunaan Biaya Perkara pada Pengadilan and Peraturan Mahkamah Agung RI. No. 03 Tahun 2012 tentang Biaya Proses penyelesaian perkara dan Pengelolaannya pada MA dan Badan Peradilan yang berada dibawahnya In these rules have arranged that legal fees in the court aggregately were published periodically and managed effectively, efficiently, transparency and stored in a note upon the financial report of the supreme court. Based on Surat Edaran Mahkamah Agung Nomor 09 tahun 2008, report of legal fees has been running well but not yet shown in the financial statements of the institution. The legal fees become important information that must be reported in in the financial statementsas a form of accountability upon a fee levied and to or received from third party. Keywords: court fees, adequatedisclosure
THE PROBLEMS OF COURT SERVICES TYPES AND TARIFF BASED ON GOVERNMENT REGULATION NUMBER 53 OF 2008 Anis, Muhammad
Jurnal Hukum dan Peradilan Vol 8 No 1 (2019)
Publisher : Pusat Strategi Kebijakan Hukum dan Peradilan Mahkamah Agung RI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25216/jhp.8.1.2019.84-105

Abstract

The administration of judiciary is a form of state obligation as the fulfillment of civil rights for citizens. Various efforts in improving the quality of court services is continue to be encouraged through a modern judiciary with the development of information system technology, a necessity in the era of globalization. In addition, there is a paradigm shift in public services from traditional model to modern, efficient, effective and transparent public service. This was marked by changes in the form of services from manual performance models to information system automation and digitalization. The general practice of fulfilling public demands for government services continues to evolve rapidly following a series of measures (optimal), while the ability and capacity of service providers in meeting the demands of services of the developing community are slower follows the calculation series. As a result, there is a gap that requires continuous improvement through service innovation that requires sufficient funding. At present, the main government funding sources from the taxation sector are no longer able to cover all state expenditures. The trend of state income from the two sectors of state revenue, namely the tax and non-tax sectors in the last five years shows that the income from the tax sector continues to increase, while the Non-Tax State Revenue (PNBP) sector is relatively declining. Moreover, the provision of public services is endeavored to be free of charge. In judicial services, optimization of PNBP is based on the principle of administering justice (simple, fast and low cost) which has been regulated through Government Regulation Number 53 of 2008. The instructions for implementing government regulations have not been able to fully accommodate the activities and activities of case services, resulting in internal policies letter of the Secretary of the Republic of Indonesia No.268/SEK/01/V/2010 Regarding Time Remaining Cases and Case Fee Giro Services. Thus, it will be examined whether the demand deposit services and the remaining down-payment cases are the performance of the judiciary and whether it is possible for the Ministries/Institutions to self-determine through internal policies on the types of charges and non-PNBP tariffs set by PP No. 53 of 2008.
PENINGKATAN PEREKONOMIAN DESA MELALUI PERAN BUMDES ASSINGKERUKENGNGE PERSPEKTIF SIYASAH SYAR’IYYAH Ismail, Andi Reni Anggraeni; Anis, Muhammad
Siyasatuna: Jurnal Ilmiah Mahasiswa Siyasah Syar'iyyah Vol 3 No 1 (2022): SIYASATUNA
Publisher : Prodi Hukum Tata Negara (Siyasah Syariyyah) Fakultas Syariah dan Hukum UIN Alauddin Makassar

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Abstract

Village Owned Enterprises (BUMDes) are business entities whose management is managed directly by the government and village communities, which aims to improve the welfare of the people, in order to improve the economy and the original income of the village (PAD). This study aims to determine the extent of the role of BUMDes Assingkerukengnge Mallari Village, Bone Regency in improving the village economy based on the perspective of siyasah syar'iyyah. The research methods used are field research with syar'i, juridical, and sociological approaches. The results showed that BUMDes Assingkerukengnge Mallari Village has played a very good role in order to increase the Village's Original Income and has contributed to the economic improvement of the people of Mallari Village. The existence of BUMDes is considered very helpful, especially capital loan facilities prepared with relatively easy conditions, so the role of BUMDes Assingkerukengnge is very helpful in efforts to improve the economy of rural communities.
PERAN TIM PENGAWAL, PENGAMAN PEMERINTAHAN, DAN PEMBANGUNAN (TP4D) KEJAKSAAN NEGERI SINJAI DALAM MENCEGAH TINDAK PIDANA KORUPSI Gunawan, Syahrul; Hamsir, Hamsir; Anis, Muhammad
Siyasatuna: Jurnal Ilmiah Mahasiswa Siyasah Syar'iyyah Vol 2 No 2 (2021)
Publisher : Prodi Hukum Tata Negara (Siyasah Syariyyah) Fakultas Syariah dan Hukum UIN Alauddin Makassar

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Abstract

Salah satu upaya Presiden Joko Widodo untuk meminimalisir tindakan koruptif dalam penyelenggaraan pemerintahan adalah dengan menginstruksikan Kejaksaan Agung untuk memberikan pendampingan terhadap pemerintah daerah melalui Tim Pengawal Pengaman Pemerintahan dan Pembangunan Daerah (TP4D). Penelitian ini bertujuan untuk mengetahui peran Tim Pengawal Pengaman Pemerintahan dan Pembangunan Daerah (TP4D) bentukan Kejaksaan Negeri Sinjai. Permasalahan dalam penelitian adalah bagaimana peran Tim Pengawal Pengaman Pemerintahan dan Pembangunan Daerah (TP4D) dan kendala yang dihadapi dalam memberikan pendampingan bagi pemerintah daerah dan pemerintah desa dalam proses pelaksanaan pembangunan. Penelitian ini merupakan penelitian kualitatif lapangan (field research) dengan pendekatan yuridis normatif, syar’i, dan sosiologis. Adapun hasil penelitian menunjukkan bahwa, Tim Pengawal, Pengaman Pemerintah dan Pembangunan Daerah (TP4D) merupakan lembaga adhoc yang tujuan pembentukannya adalah untuk memberikan pendampingan bagi pemerintah daerah dan pemerintah desa dalam pelaksanaan pembangunan, sehingga pemerintah daerah ataupun pemerintah desa harus proaktif untuk meminta pendampingan kepada Tim TP4D, sehingga praktik-praktik koruptif dapat dicegah dan diminimalisir melalui fungsi-fungsi preventif. Kendala yang dihadapi oleh Tim TP4D dalam memberikan pendampingan adalah masih minimnya permintaan pendampingan dari pemerintah daerah dan pemerintah desa, sehingga fungsi-fungsi pencegahan yang dimiliki oleh Tim TP4D tidak lagi efektif untuk diberlakukan karena praktik-praktik koruptif sudah terlanjur terjadi.Kata Kunci: Kejaksaan; Korupsi; Pencegahan; TP4D
KEDUDUKAN DAN PERAN OMBUDSMAN DALAM MENGAWASI PENYELENGGARAAN PELAYANAN PUBLIK (Tela’ah Fiqh Siyasah) Nurkhatimah, Nurkhatimah; Jafar, Usman; Anis, Muhammad
Siyasatuna: Jurnal Ilmiah Mahasiswa Siyasah Syar'iyyah Vol 2 No 3 (2021)
Publisher : Prodi Hukum Tata Negara (Siyasah Syariyyah) Fakultas Syariah dan Hukum UIN Alauddin Makassar

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Abstract

Pelayanan terhadap hak-hak sosial dasar warga negara membutuhkan sistem pelayanan yang prima dan bebas maladministrasi. Untuk memastikan kualitas pelayanan diperlukan fungsi-fungsi pengawasan, termasuk pengawasan dari Ombudsman sebagai lembaga negara yang bertugas mengawasi proses penyelenggaraan pelayanan publik. Permasalahan dalam penelitian ini adalah kedudukan Ombudsman dalam struktur ketatanegaraan Indonesia? bagaimana peran Ombudsman dalam melakukan pengawasan penyelenggaraan pelayanan publik? dan bagaimana kedudukan Ombudsman dari sudut pandang Fiqh Siyasah? Jenis penelitian yang digunakan adalah penelitian yuridis normatif, dengan pendekatan perundang-undangan dan konseptual. Hasil penelitian menunjukkan bahwa dalam struktur ketatanegaraan, Ombudsman memiliki kedudukan yang sangat penting. Saat ini, dasar hukum pembentukan kelembagaan Ombudsman didasarkan pada Undang-undang Nomor 37 Tahun 2008 dan Undang-undang Nomor 25 Tahun 2009, dan dalam penyelenggaraan pelayanan publik, Ombudsman diposisikan sebagai unsur pengawas eksternal bersama dengan DPR, DPRD dan masyarakat. Dalam menjalankan tugas dan fungsi-fungsi pengawasan, Ombudsman tidak hanya bertindak atas adanya laporan masyarakat, tetapi juga atas inisiatif sendiri. Kedudukan dan wewenang Ombudsman sebagai lembaga pengawas dapat dipadankan dengan Wilayat al-Muzalim dan Wilayat as-Hisbah dalam ketatanegaraan Islam.Kata Kunci: Pelayanan Publik; Pengawasan; Ombudsman
TANGGUNG JAWAB PEMERINTAH DAERAH TERHADAP FAKIR MISKIN DAN ANAK TERLANTAR PERSPEKTIF SIYASAH SYAR’IYYAH MR, Resky Rahmadani; Anis, Muhammad
Siyasatuna: Jurnal Ilmiah Mahasiswa Siyasah Syar'iyyah Vol 3 No 2 (2022): SIYASATUNA
Publisher : Prodi Hukum Tata Negara (Siyasah Syariyyah) Fakultas Syariah dan Hukum UIN Alauddin Makassar

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Abstract

Abandoned children and the poor are still social problems that require proper attention and treatment. The purpose of the study was to find out how the responsibility of the Bantaeng Regency Government is to handle the poor and abandoned children from the perspective of siyasah syar'iyyah. This research is a qualitative research with a juridical approach and syar'i theology. The results showed that the responsibility of the Social, Labor, and Transmigration Office of Bantaeng Regency in the care of the poor and abandoned children was carried out through mentoring, stimulant, education and financial assistance programs which began with accurate data collection. The program is quite effective despite obstacles, especially limited human resources and budget availability. Poverty alleviation and all social problems are closely related to the mission of Islamic teachings as rahmatan lil alamin, so that all efforts made by the government in principle are in accordance with the principles of benefit in the concept of siyasah syar'iyyah.
Co-Authors Abdi Widjaja Abdul Halim Talli Addin Aristotika Adhayanti, A Nurzafira Adiguna, M.Kom, Mochamad Adhari Ahmad Ashari Ahmad Hidayat Ainun Jaria Akbar, Nouma Zidan Al-Kahfi, Muhammad Fakri Alam, Muhammad Karisma Ali Ridho Amirullah, Muhammad Azrul Andi Agung Mallongi Andi Muhammad Nasri Andi Intan Cahyani Andi Muhammad Ali Amiruddin Andi Muhammad Muammar Qadafi Anwar, Choiril Apriyani, Nanda Hera AR, Amril Maryolo Aris Fauzan, Aris Arlinta Prasetian Dewi, Arlinta Prasetian Arniwati Ashar Sinilele Asyarie, Adimas Agus Aulia Irsyadi Aulia Irsyadi, Aulia Ayuningtyas, Paramita Vidya Badi’atul Ulwiyah Bambang Wisnu Widagdo Basyirah Mustarin bayu saputra Binti Nur Asiyah Cahyadi, Muh. Deni Ferdian Dhaneswara, Donanta Dia Maya Sari Dian Listiarini Diky Syafitra Eddy Siradj Eko Harianto, Eko ERLINA Fadila, Nisa Rahma Fadli Andi Natsif Fatmi, Sri Elsa Fatriansyah, Jaka Fajar Fauzi, Andrian Gulo, Anania Gunawan, Syahrul Hadi Daeng Mapuna Halimah B Hamsir Hamsir Hamsir Hamsir Hamzah Hanifa, Muthia Hartalena Hartalena Hartini Tahir Hartoyo, Fernanda Hermawan Agus Suhartono Hilman, M. Akbar Imam Hadhori Irsan Taufik Ismail, Andi Reni Anggraeni Isnawati, Setya Indah Juliana Karisma Alam, Muhammad Kasmiarno, Kurnia Sari Kirman Mahfudz Al Huda Mappaseleng, Mappaseleng Mayasari mawar Miftah, Muhammad Ariel Mita Mochamad Adhari Adiguna MR, Resky Rahmadani Muh Wahyudin Anugrah Muhammad Asri Muhammad Azhar Muhammad Muhammad Muhammadiyah Amin Musyfikah Ilyas Mutmainna Mutmainna Nadia Amalia putri Naning Puji Astutik Nur Azizah Nur Hijriah Nur Jannah Nur Taufiq Sanusi Nurkhatimah Nurkhatimah, Nurkhatimah Nursyamsyah, Idham Pradana, Agrin Febrian Pratama, Azfar Aswin Adhlil Purnomo, Halim Rahmasari, A. Nina Ramadan Ramadan Rezky Amaliah Burhani Riswan, Sandya Ananda Rizaldi Rizkah Hikmah Karliana Ruri Lestari, Gusti Ruri Sabandi Ismadi Sastrawati, Nila Satria Avianda Nurcahyo Siti Rismayanti Basri Soekardi, Soekardi Sohrah Sri Ramadhana, Sri Subagyo, Rohmat Suharno, Bambang, Prof Sumarni Arny Supardin Suriyadi syamsul arif Thoha, Anis Malik Triantara Putra, Erlangga Tsalats, Irfanunnisa Usman Jafar Wicaksono, Galuh Hendityo Winarto Winarto Yeni Muriani Zulaida Zahra Khoirijannah Zaqia Rezky Intan Saputri