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Journal : JURNAL ABDIMAS TRANSPORTASI

Sosialisasi Public Speaking Pada Pengelolaan Destinasi Wisata Dinas Pariwisata Provinsi Kepulauan Riau Imam Ozali; Charles AN; Cecep Pahrudin
Jurnal Abdimas Transportasi & Logistik Vol 2, No 2 (2022): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v2i2.1003

Abstract

Public Speaking is very important and very much needed in communicating with the community. The purpose of this public speaking socialization is so that all those involved in developing tourist destinations, such as tourist villages, airlines, hotels and travel agents in the Riau Islands Province understand and know how to communicate properly and correctly to tourists visiting the Riau Islands Province. Several types of public speaking are informative public speaking, persuasive public speaking, entertaining public speaking, technical public speaking and short public speaking. The problem that we found in the tourism industry of the Riau Islands Province was a condition that the use of good and correct public speaking in the tourism industry had not been maximized. So that it has an impact on the poor service provided to tourists during their visit to the Riau Islands Province. The method we use in this Community Service (PKM), is that we collaborate with the Tourism and Culture Office of the Riau Islands Province to disseminate information to all those involved in developing tourist destinations, such as Tourism Villages, Airlines, Hotels and Travel Agents in the Riau Islands Province. The outcome we hope for with this Community Service (PKM) is a condition where all tourism actors in the Riau Islands Province can communicate with tourists in Bintan Regency through the use of good and correct public speaking. The end result is the occurrence of tourist satisfaction during their visit in the Riau Islands Province, which has an impact on the increasing number of tourist visits in the Riau Islands Province.
Meningkatkan Efisiensi Manajemen Armada dan Mengurangi Unit yang Tidak Dapat Digunakan di PT Serasi Logistics Indonesia Improving Fleet Saribanon, Euis; Sihotang, Thobias Oktrian; Pahrudin, Cecep; Ashari, Yogi; Nugroho, Agus
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2402

Abstract

The logistics industry, particularly road freight transportation, plays a crucial role in ensuring the smooth distribution of goods in Indonesia. PT Serasi Logistics Indonesia (SELOG) faces significant challenges in fleet management, especially concerning the high rate of units not ready for operation (UTSP), which affects operational efficiency and the ability to meet urgent demand. This community service activity aims to improve the efficiency of fleet management at SELOG and reduce the UTSP ratio through the implementation of a structured management system and data-driven technology. The methods used in this activity include data collection through direct observation, interviews, and analysis of the existing fleet management system. The results of this activity show a significant reduction in the UTSP ratio from 15% to 6% within two months after the implementation of a more scheduled fleet maintenance system and demand forecasting system based on data. Additionally, improving coordination between divisions successfully enhanced the response to urgent requests. This activity contributes significantly to the development of logistics management, particularly in fleet maintenance and the use of technology to enhance operational efficiency.