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Budi Mardikawati
Politeknik Transportasi Darat Bali
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Evaluasi Efektivitas Diklat Pengemudi Angkutan Umum terhadap Kinerja Perilaku dan Kepuasan Penumpang dengan Pendekatan Terpadu Analitis Budi Mardikawati; Aris Budi Sulistyo; Rahmat Ahmad; Yusime Fitasari; Handoko Handoko
Jurnal Keselamatan Transportasi Jalan (Indonesian Journal of Road Safety) Vol. 12 No. 2 (2025): JURNAL KESELAMATAN TRANSPORTASI JALAN (INDONESIAN JOURNAL OF ROAD SAFETY)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46447/ktj.v12i2.769

Abstract

The improvement of public transportation service quality is highly influenced by the competence, performance, and behavior of drivers, who serve as the frontline of service delivery. The Public Transport Driver Certification Training (SPAU) is conducted to enhance professionalism, driving safety, and service ethics; however, its effectiveness in the field needs to be evaluated comprehensively. This study aims to assess the effectiveness of SPAU training on drivers’ performance and behavior, as well as its impact on passenger satisfaction, using an integrated analytical approach. The research employs a quantitative approach with data triangulation from drivers, their direct supervisors, and passengers. Analyses are conducted using Structural Equation Modeling (SEM) to examine causal relationships among variables, Importance Performance Analysis (IPA) to identify service attributes requiring priority improvement, and the Customer Satisfaction Index (CSI) to measure overall passenger satisfaction. The results indicate that competencies acquired from the training significantly influence improvements in drivers’ performance and behavior, which in turn positively affect passenger satisfaction. IPA analysis reveals several service attributes that still require improvement, while the CSI score shows that overall passenger satisfaction falls within a good category. These findings underscore the importance of strengthening the curriculum, providing post-certification guidance, and implementing continuous monitoring to ensure the sustainability of the training’s impact on public transportation service quality.
Quizzz! As A Tool For Innovative Educational Gamification In Higher Education Fitriah Handayani; Amina Intes; Guntur Arie Wibowo; Didik Cahyono; Budi Mardikawati
Journal Neosantara Hybrid Learning Vol. 2 No. 1 (2024)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/jnhl.v2i1.922

Abstract

Quizizz is a very useful gamification tool for use in innovative education in higher education. By using quizizz, can help and interest students in learning. In addition, by using Quizizz, can increase creativity, and can help evaluate learning easily. This research was conducted with the aim of seeing how effective the use of Quizizz is in higher education. Because in fact, the Quizizz application is a game-based application, which can involve the participation of all students in playing in class. The method used by researchers in examining Quizizz as a Tool for Gamification of Innovative Education in Higher Education is to use quantitative methods. The data obtained by the researcher was obtained from the results of the distribution of questionnaires. The distribution of the questionnaire carried out by the researcher was done online by using the Google From software. The results of the data acquisition will also be tested again using the SPSS application. From the research results, it can be known that Quizizz is very useful to be used in innovative education in higher education. Innovative education can be interpreted as a skillful, critical, and creative education. Therefore, Quizizz is very appropriate to be used as an innovative educational gamification tool in higher education, because Quizizz can present different learning materials than previous learning materials. From this research, researchers can conclude that with Quizizz, it can enable teachers to identify material that has not been mastered by students, and can measure the level of skills that have been improved by students. In addition, the use of Quizizz as gamification in universities can also train students independently to learn, such as making questions, as well as other interesting games that will be used to learn.
Technology Revolution in Learning: Building the Future of Education Meisuri Meisuri; Patriandi Nuswantoro; Budi Mardikawati; Loso Judijanto
Journal of Social Science Utilizing Technology Vol. 1 No. 4 (2023)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v1i4.660

Abstract

Background. This research explores the impact of the technological revolution on learning, with a focus on teacher and student perceptions. In this digital era, technology integration has become the main foundation in the educational process. Purpose. The research aims to analyse the extent to which technology is integrated in learning, evaluate teachers' perceptions of the role of technology, assess the influence of technology in increasing student motivation and participation, and identify the main barriers to adopting technology. Method. This research method uses a quantitative research survey model with 15 education students selected by purposive sample. The data collection process included an initial questionnaire, direct observation of the use of technology in learning, and in-depth interviews. Results. The results of the study revealed that the use of technology has become a daily habit for education students, indicating significant integration of technology in the learning experience. The majority of respondents believe that technology can increase student motivation and have positive beliefs regarding the potential to personalize learning according to student needs. Conclusion. The conclusions of this study highlight the need for ongoing support for the development of teachers' technology skills, expanded integration of technology in the curriculum, and empowerment of students through technology to increase motivation and learning experiences. By adopting a thoughtful approach to the technological revolution in education, inclusive learning experiences and greater opportunities for innovation can be created, equipping students to face a future that is dynamic and responsive to technological change.
Integration of Artificial Intelligence Technology in Distance Learning in Higher Education A. Aviv Mahmudi; Richa Fionasari; Budi Mardikawati; Loso Judijanto
Journal of Social Science Utilizing Technology Vol. 1 No. 4 (2023)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v1i4.661

Abstract

Background. Higher education in this digital era is faced with significant changes, especially with the development of artificial intelligence (AI) technology. Purpose. This research aims to explore the potential and limitations of integrating AI technology in improving the quality of distance learning and present findings that can guide the development of AI-based pedagogy. Method. This research method adopts a quantitative survey approach to detail the integration of artificial intelligence (AI) technology in the context of distance learning in higher education. A total of 20 students were randomly selected as respondents, with sample selection using the purposive sampling method. This process ensures maximum representation of students who have significant experience with the integration of AI technology in their learning. Data was collected through questionnaires focused on effectiveness, adaptability of material, and level of interactivity during learning. Next, descriptive and inferential statistical analysis will analyze patterns and relationships between variables to explore the effectiveness of AI technology, the factors that influence it, and its impact on student learning experiences. Results. Survey results show that the majority of students actively use AI technology, especially several times a week, and express a high level of satisfaction with the use of AI technology in distance learning. Virtual Reality or Augmented Reality learning experiences were considered to benefit the most, even though all respondents experienced challenges or obstacles in using AI technology. Conclusion. The conclusions of this research emphasize the need to address these challenges to maximize the benefits of integrating AI technology in increasing the effectiveness and efficiency of distance learning in higher education.
Co-Authors A. Aviv Mahmudi A.A Bagus Oka Khrisna Surya A.A. Bagus Oka Khrisna Surya Afif Alfiyanto Ahmad Faruk Ahmad Muktamar B Ahmad, Rahmat Amina Intes Anggitya Alfiansari Anisa Mahadita Candra Rahayu Anissa Wulan Cahaya Mahanani Anne Rahayu Aris Budi Sulistyo Asep Eka Nugraha Aswin Badarudin Atmajaya Auliya Aenul Hayati Baiq Fina Farlina Bambang Irawan Bambang Winardi Bayu Kusumo Nugroho Chandra Murdiono Lisabe Chevy Herli Sumerli Cindy Sandra Lumingkewas Dede Ibrahim Muthawali Deswalantri Deswalantri Diah Afrianti Rahayu Didik Cahyono Diki Prayugo Wibowo Dinda One Mulyaningtyas Dito Anurogo Doho, Yohannes Don Bosco Dwi Wahyu Hidayat Dzul Arsyil Majid Edi Purwanto Fadlullah Fatmawati Fatmawati Ferdi Zulkarnain Ferdinand Salomo Leuwol Fiqrul Mustanir Fitriah Handayani Frans Sudirjo Guntur Arie Wibowo Hadirman Hadirman Handoko Handoko Haslindah, Andi I Made Sukmayasa I Putu Dewa Punia Asa Ida Ayu Masyuni Indah Wati Indra Tjahyadi Irmawati Irmawati Irmawati Irmawati Ivon Arisanti Ivon Mukaddamah Kamaruddin, Ilham Lindawati Lindawati Loso Judijanto Meisuri, Sri Apulina br Ginting and Mira Miranda Mokhammad Rifqi Tsani Mokhammad Wahyudin Muhammad Azhar Irwansyah Muhammad Haridah Saputra Muhammad Umar Kelibia Nuril Huda Nurul Fitriani Patimah, Lilis Petrus Jacob Pattiasina Prasetyo, Hendrik Putu Eka Suartawan Putu Eka Suartawan Raharjo, Efendhi Prih Rahmi Firdausi Retno Dewi Prisusanti Rezeki Nur Richa Fionasari Rinda Riztya Robby Tanod Mamusung Rukhmana, Trisna Singgih Prastawa Siska Dwi Yulianti Siti Annisa Wahdiniawati Sitti Hartinah DS Sofia F Rahmani Solissa, Everhard Markiano Stefanus Sylvan Ryanto Suardi Suardi Suhari Muharam Suhendri Suyuti Suyuti Teguh Arifianto Tribowo Rachmat Fauzan Uki Hares Yulianti Usmany, Paul Wulan Sari Wulan Sari Yohanis Hukubun Yossy Dwi Erliana Yusime Fitasari