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All Journal Jurnal Pelangi Ilmu Ilmu Administrasi Publik JURNAL PENGABDIAN KEPADA MASYARAKAT Policy & Governance Review Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Publik (Jurnal Ilmu Administrasi) Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Jurnal Public Policy Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik TheJournalish: Social and Government Jurnal Suara Hukum Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Manajemen dan Organisasi Review (MANOR) Oikos - Nomos : Jurnal Kajian Ekonomi dan Bisnis International Journal of Science and Society (IJSOC) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS International Journal of Education and Social Science (IJESS) Asia Pacific Journal of Management and Education Journal of International Conference Proceedings IICSDGs Jurnal Indonesia Sosial Sains Public Policy Journal Madani: Multidisciplinary Scientific Journal Jambura Journal of Administration and Public Service Socius: Social Sciences Research Journal INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE JianE (Jurnal Ilmu Administrasi Negara) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Education, Vocational and Social Science International Journal of Health and Medicine Jurnal Administrasi Manajemen Sumber Daya Manusia dan Ilmu Sosial (JAEIS) Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Ulil Albab
Yanti Aneta
Universitas Negeri Gorontalo
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Journal : Madani: Multidisciplinary Scientific Journal

 1 
Pengaruh Kompetensi Pegawai Terhadap Kualitas Pelayanan di Kecamatan Dumbo Raya Kota Gorontalo Adam, Putri Angriani Sofia; Aneta, Yanti; Hamim, Udin
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 5 (2024): Madani, Vol. 2, No. 5 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11395424

Abstract

This research aims to determine the influence of employee competency on the quality of public services in Dumbo Raya District, Gorontalo City. The approach in this research is quantitative. The sample in this study was 105 people consisting of 93 members of the public and 12 employees. The type of data in this research is primary. The data collection technique is by distributing questionnaires. The data analysis technique uses simple linear regression. The results of this research show that employee competency has a positive and significant effect on the quality of public services at the Dumbo Raya District Office, Gorontalo City. Positive test results mean that the improvement in the quality of public services at the Dumbo Raya District Office, Gorontalo City occurs because employees have good competence in carrying out their mandated duties and responsibilities related to public, technical and administrative services. The influence of employee competency on the quality of public services is 69.00% while the remaining 31.00% is influenced by other variables not examined in this research, such as infrastructure and facilities variables, information systems and technology, policies and procedures, management of budget resources in service, openness and transparency, community participation, supervision, organizational culture as well as partnership and collaboration with the sub-district government.
Pengaruh Efektivitas Kerja Terhadap Kinerja Pelayanan Pada Badan Keuangan Dan Aset Daerah Kabupaten Gorontalo Duhe, Sri Herlina; Tahir, Arifin; Aneta, Yanti
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 4 (2024): Madani, Vol. 2, No. 4 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11201155

Abstract

This research aims to find out how much influence work effectiveness has on service performance at the Regional Financial and Asset Agency of Gorontalo Regency. The research method used in this research is a quantitative method. Data collection techniques were obtained from the results of a questionnaire with a sample size of 40 respondents. The data analysis technique uses the R2 coefficient of determination test. Based on the results of research that has been conducted, work effectiveness has an influence of 48.2% on service performance at the Gorontalo Regency Regional Financial and Asset Agency, while the remaining 51.8% is explained by other variables not examined in this research, namely time, supervision and motivation .
Kinerja Pelayanan di Puskesmas Biau Kabupaten Buol Amran, Mutmainah; Aneta, Asna; Aneta, Yanti
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 8 (2025): September
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17216266

Abstract

This study aims to determine and describe the performance of services at the Biau Community Health Center in Buol Regency using five main indicators, namely work quality, initiative, ability, communication, and timeliness. This study uses a qualitative research approach with a descriptive method. Data were obtained through interviews, observations, and documentation, then analyzed using data reduction, data presentation, and conclusion drawing techniques. The results show that the performance of health services at the Biau Community Health Center in Buol Regency has generally been good, but there are still several aspects that need to be improved. In terms of work quality, health workers showed commitment to providing accurate and quality services. The initiative aspect showed the ability to adapt in emergency situations, although there is still room for improvement in terms of service innovation. The ability of health workers to carry out their duties was considered adequate, with fairly good time management support. Communication between health workers and patients as well as between staff has been effective, although there is still room for improvement in terms of providing more comprehensive information. The timeliness of services is generally in accordance with established standard operating procedures.
Co-Authors Abdul Azis Tanaiyo Abdul Wahab Podungge Abdul Wahab Podungge Abdussamad, Jurico Adam, Putri Angriani Sofia Agus Hakri Bokingo Aisya Jassin Akuba, Abdul Mukhlis Alamri, Rivan Alfian Zakaria Alifzonardi Rahman Karim Amir Arham, Muhammad Amran, Mutmainah Andi Yusniar Mendo Ansar arifin tahir Asna Aneta Bahuwa, Moh. Hafiz Bondan Turtono Budiyanto Ahaliki Debby Arianto Dewi Rosanti Dian Ekawaty Ismail Diana Diana Duhe, Sri Herlina Eduart Wolok Elsa Alvionita Endi Rahman Erfirmansyah Soedjono Adam Espin Tulie Espin Tulie Fahria Rahmamilawaty Abas Falya, Firli Aulia H Munayang Fence M Wantu Fenti Prihatini Dance Tui Hais Dama Hartati Inaku Hermila A Hulinggi, Pebriyanto A. Husin Ali Ibrahim, Danial Idham Mantali Irmawati Irmawati Ismet Sulila Jamaluddin Ahmad Juriko Abdussamad Jurni Biahimo Kalupe, Sultan Kamumu, Rahmat Raihan Kapiso, Pian Kokalo, Milawati Luneto, Chalid Mamonto, Armitha marino, olivia Melizubaida Mahmud Mohamad Agung Widiantoro Muh. Ikbal Panyue Mukusibu, Naldiyanto Nadesyia Djibran Ngabito, Sutanti Putri Novianty Djafri Nurkartini Pakaya, Rahmatia Pita Fitria Airmas Podungge , Abdul Wahab Rahmat Kokalo, Milawaty Rauf A. Hatu Rauf A.Hatu Regyta Juliani Roni Lukum Rosman Ilato Rusli Isa Rusli Isa Salahudin Olii Sandi Prahara Sarci Ladiku Sastro M Wantu Sastro M Wantu Sastro Mustapa Wantu Sirajudin Lasena Soedjono Adam, Erfirmansyah Sri Astutik Siswandi Sri Indriyani S. Dai Sri Yanti UM Armin Sukarman Kamuli Syahrawati Abbas Tantu, Romi Tee-Anastacio, Princess Alyssa D. Tety Thalib Tohopi, Rustam Tulie, Espin Turtono, Bondan Udin Hamim Udin Hamim Valentina Monoarfa Wahab Podungge, Abdul Warsono, Putri Weny Almoravid Dungga Yacob Noho Nani Yakobu, Fauzia P. Pratiwi Yakobus, Fauzia P. Pratiwi Yakop Noho Nani Yantoi, Dion Sanjaya Yendrik Irawan Saidi Youke Lidya Herty Lumataw Yulinda L. Ismail Yuliyani Solihin, Dwi Indah Yunus, Resmiyati Yusran Bone Zuchri Abdussamad