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All Journal JDM (Jurnal Dinamika Manajemen) Journal The Winners Gadjah Mada International Journal of Business Jurnal Minds: Manajemen Ide dan Inspirasi JBTI : Jurnal Bisnis : Teori dan Implementasi AJIE (Asian Journal of Innovation and Entrepreneurship) Binus Business Review Graduasi: Jurnal Bisnis & Ekonomi DERIVATIF Jurnal Mirai Management International Journal of Artificial Intelligence Research International Conferences SDGs 2030 Challenges and Solutions Fokus Ekonomi IJEBD (International Journal Of Entrepreneurship And Business Development) DIJB (Diponegoro International Journal of Business) Jurnal Entrepreneur dan Entrepreneurship (JEE) MABIS: Manajemen dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) Review of Management and Entrepreneurship Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Accounting Profession Journal (APAJI) Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Jurnal Abdidas Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Economics and Digital Business Review Ilomata International Journal of Management Jurnal Ilmiah Wahana Pendidikan JEBDEKER: Jurnal Ekonomi, Manajemen, Akuntansi, Bisnis Digital, Ekonomi Kreatif, Entrepreneur Nobel Management Review International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Telaah Bisnis Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Journal of Social Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Golden Ratio of Community Services and Dedication BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Manajemen dan Kewirausahaan Journal Online Manajemen ELPEI (JOMEL) ASEAN Marketing Journal Jurnal Manajemen dan Pemasaran Jasa Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Prapanca : Jurnal Abdimas Jurnal Abdimas Sosek (Jurnal Pengabdian dan Pembardayaan Masyarakat) AMMA : Jurnal Pengabdian Masyarakat Lajagoe Pustaka Jurnal Ekonomi Bisnis dan Kewirausahaan International Journal of Review Management Business and Entrepreneurship (RMBE) Vifada Management and Social Sciences Academia Open
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Information System Based On Attraction Of Travel Selfies And Intention To Visit Tourist Destinations In The Context Of A Study Of The Utilitarian And Hedonic Benefits Of Travel Selfies Ardyan, Elia; Wijaya, Oscarius Yudhi Ari
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i2.1035

Abstract

Creating an information system based on travel selfie appeal and intention to visit tourist destinations involves integrating utilitarian and hedonic aspects to enhance user experience. Combining utilitarian and hedonic features, the information system aims to enhance the overall travel experience, from trip planning to enjoying the destination, while leveraging the appeal of travel selfies to create a more engaging and personalised platform. This study investigates the impact of utilitarian and hedonic advantages on the attractiveness of travel selfies and the intention to travel. There are 420 respondents from generation Z. The analysis employed is structural equation modeling, with Amos version 26 utilized to process the data. The findings of this study demonstrate that the utilitarian and hedonic effects of trip selfies can enhance their appeal. The appeal of travel selfies is a significant aspect of attracting travelers to travel destinations. Other research shows that hedonic benefits are more likely to get people to visit a site than utilitarian benefits. There are several implications presented both managerially and theoretically
Between Self Congruity, Destination Relationship and Memorable Tourist Experience: An Empiric Study on the Loyalty of Tourist Destination Ardyan, Elia; Wibisono, Utomo
JDM (Jurnal Dinamika Manajemen) Vol 10, No 1 (2019): March 2019
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v10i1.17408

Abstract

This study examines the driving factors that can enhance tourist destination loyalty. Respondents used were 184 domestic tourists who had traveled to Bali. Data were analyzed using Structural Equation Modeling. Amos version 21 is used to process data. These results indicate that destination personality can improve the relationship destination but memorable tourist experience can not enhance it. The personality of a tourist destination enhance self-congruity. The study also found that memorable tourist experiences and the relationship destinations has a positive impact on increasing destinations loyalty. Self-congruity has a negative effect on destination loyalty. One contribution of this research related to showing the memorable tourist experience is more likely to influence loyal decisions than destination relationships.
Peran Customer Trust Dalam Memediasi Pengaruh E-Service Quality, Customer Experience Dan Information Quality Terhadap Customer Satisfaction: Studi Kasus Pada Aplikasi Pln Mobile Di Kawasan Up3 Depok Siahaan, Paroloan; Jodhinata, Andreas; Ardyan, Elia
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 11 (2025): COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i11.2992

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh e-service quality, customer experience, dan information quality terhadap kepuasan pelanggan aplikasi PLN Mobile, serta peran customer trust sebagai mediator. Menggunakan metode kuantitatif dengan pendekatan survei, sampel penelitian diambil dari 400 responden pelanggan PLN UID Jawa Barat yang menggunakan aplikasi PLN Mobile, dengan teknik simple random sampling. Data dikumpulkan melalui kuesioner yang mengukur variabel-variabel terkait menggunakan skala Likert. Teknik analisis data yang digunakan adalah Structural Equation Modeling (SEM) dengan pendekatan Partial Least Squares (PLS), yang diterapkan melalui aplikasi Smart PLS 4.0. Hasil penelitian menunjukkan bahwa e-service quality, customer experience, dan information quality memiliki pengaruh positif yang signifikan terhadap kepuasan pelanggan. Selain itu, customer trust berperan sebagai mediator yang memperkuat hubungan antara faktor-faktor tersebut dan kepuasan pelanggan. Penelitian ini menyimpulkan bahwa untuk meningkatkan kepuasan pelanggan, PLN perlu meningkatkan kualitas layanan aplikasi, memperbaiki pengalaman pengguna, dan menyediakan informasi yang akurat. Kepercayaan pelanggan juga menjadi faktor penting dalam memperkuat hubungan antara kualitas layanan dan kepuasan.
STARS, STORIES, AND RISK: HOW RATING REVIEWS AND ONLINE CUSTOMER REVIEWS DRIVE HOTEL BOOKING BEHAVIOR Williams, Jason; Chandra , Clarine Eugenia; Palino , Patricia Putri; Chaerani , Fatimah Rezky; Hasim , Natalsjha Angelique Ersten Uno; Ardyan, Elia
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 4 (2025): IJEBAR, VOL. 09 ISSUE 04, DECEMBER 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i4.18117

Abstract

Online word of mouth (WOM) in the form of customer reviews is a crucial element in the consumer decision-making process, particularly in online hotel booking services. This study aims to analyze the influence of review ratings and online customer reviews on customer perceived risk and purchase decisions on the Tokopedia and Booking.com platforms. Furthermore, this study explores the role of customer perceived risk as a mediating variable between online WOM and purchase decisions. The method used is a quantitative approach by distributing questionnaires to 167 respondents who have experience booking hotels through both platforms. Data analysis was conducted using WarpPLS 8.0 software to test validity, reliability, and test the research hypotheses. The results show that review ratings have a positive and significant influence on purchase decisions and customer perceived risk. Meanwhile, online customer reviews have a positive and significant influence on purchase decisions, but their influence on customer perceived risk is not significant. Furthermore, customer perceived risk is proven to have a positive and significant influence on purchase decisions. These findings confirm that review ratings and risk perception are important determinants in consumer purchasing decisions in online hotel booking services.
Emotional Experiences Drive Customer Loyalty in Indonesia : Pengalaman Emosional Mendorong Loyalitas Pelanggan di Indonesia Gideon Carakaardi Wicaksana; Elia Ardyan
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.9144

Abstract

General Background: Customer loyalty has evolved significantly with the rise of technology and social media, where emotional experiences now play a crucial role. Specific Background: This study focuses on Taman Dayu, a resort villa in Pasuruan, East Java, known for its natural scenery and ambience. Knowledge Gap: There is limited research on how emotional experiences and service quality influence consumer loyalty in the property sector, particularly in the context of Taman Dayu. Aims: This research aims to analyze how consumers form emotional bonds with brands and properties and examine the role of service quality in strengthening these relationships. Method: The study used a quantitative approach with a sample of 106 respondents from 250 distributed questionnaires, processed using SPSS. The research involved creating a questionnaire that adapted operational items from previous studies. Emotional experience, customer loyalty, and service quality were the key variables examined. A simple moderation regression method was employed to determine if the relationship between emotional experience and customer loyalty is moderated by service quality. Results: The findings indicate that emotional experiences significantly impact consumer loyalty. Positive emotions such as happiness and satisfaction lead to higher loyalty levels, characterized by repeat purchases and recommendations. Although service quality did not significantly moderate the relationship between emotions and loyalty, it was found to enhance positive emotional experiences, underscoring its importance in fostering consumer loyalty. Novelty: This research highlights the significant impact of emotional experiences on consumer loyalty in the property industry, a relatively underexplored area, especially for a specific location like Taman Dayu. Implications: The study suggests that property managers should focus on enhancing emotional experiences and maintaining high service quality to build and strengthen emotional bonds with consumers, ultimately increasing loyalty. Future research should consider larger, more diverse samples and explore additional variables such as pricing and secondary market dynamics to provide a more comprehensive understanding of consumer loyalty. Highlight: Positive emotions significantly boost customer loyalty. Service quality enhances emotions but doesn't moderate loyalty. Future research should use diverse samples and explore pricing and promotions. Keyword: Customer loyalty, emotional experience, service quality, Taman Dayu, quantitative research
Let's Start Talking: University Accelerators and Their Strategic Intent Alignment with Entrepreneurship Education in Indonesia. Maritz, Alex; Arisian, Sobhan; Ardyan, Elia; Ongkowijoyo, Gracia
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 1 (2023): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i1.32949

Abstract

This paper aims to explore the significance of university accelerators (UAs) in Indonesia by examining neoteric global best practices for aligning university entrepreneurship strategic intent. We introduce an iterative aspect and emerging investigation into multi-method research, which includes a quantitative examination of Indonesian UAs and analyses of entrepreneurial strategic objectives and narratives based on best practice accelerator applications. Our findings demonstrate the scarce allocation of UAs in Indonesia and the lack of alignment with the strategic intent of universities. Additionally, we found no evidence of entrepreneurship education (EE) integration in Indonesia, indicating the successful outcomes mostly present from the self-effort of students' nascent startups rather than educational impacts. Collaborative and engagement aspects of UAs in broader entrepreneurial ecosystems may deliver a better platform for societal upliftment within an Indonesian context.
The Dark Side of Play: How FOMO and Anticipated Gaming Enjoyment Drive Impulsive Buying and Brand Addiction in Roblox Al Mubarak, Mahesha; Ardyan, Elia
JBTI : Jurnal Bisnis : Teori dan Implementasi Vol. 17 No. 1 (2026): April 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jbti.v17i1.29139

Abstract

This study applies the Stimulus-Organism-Response (SOR) framework to examine the negative consequences of digital gaming consumption driven by emotional and social stimuli in a social gaming environment. The research aims to investigate how anticipated gaming enjoyment and fear of missing out (FOMO) influence impulsive buying behavior and its subsequent effects on brand resonance and brand addiction. Data were collected from 216 active Roblox players and analyzed using SEM-PLS. The findings reveal that both anticipated enjoyment and FOMO significantly stimulate impulsive buying. Furthermore, impulsive buying positively affects brand resonance, which in turn leads to brand addiction, indicating a psychological consumption continuum. The results suggest that emotionally driven episodic purchases can evolve into compulsive and emotionally attached consumption behaviors toward brands. This study contributes to the SOR literature by empirically confirming the causal chain from emotional stimuli to maladaptive consumption outcomes, highlighting brand addiction as a critical consequence often overlooked in prior research. The implications emphasize the need for ethical game design, transparent monetization strategies, and regulation of FOMO-driven features. Additionally, the study provides practical insights for digital marketers and game developers while underscoring the importance of maintaining a balanced level of gaming engagement for users’ psychological well-being.
Pengembangan Pendidikan Kewirausahaan di Universitas Muhammadiyah Sidenreng-Rappang: Pendekatan Teori Efektuasi dan Business Model Canvas Elia Ardyan; Maichal Maichal; Erwin; Cindy Yoel Tanesia; Natali Ika Widjaya; Yuyun Karystin Meilisa Suade; Tony Antonio
AMMA : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2023): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this community service is to teach basic planning in entrepreneurship education through effectuation theory and the business model canvas (BMC). The dedication partner is Muhammadiyah Sidenreng-Rappang University. The participants were 18 lecturers and 32 students from Muhammadiyah Sidenreng-Rappang University. The theme of developing entrepreneurship education is where the focus of discussion is effectuation theory and the business model canvas. The result of this dedication is that students are able to apply effectuation theory and the business model canvas as part of their business planning. There are 8 groups that have a business model canvas planning. Activities are carried out by means of material presentation, discussion, mentoring, and competition. The results of this dedication significantly impacted the participants, who were enthusiastic about participating in the 3-day training. Participants also have unique ideas that can be implemented
Development of Marketing Strategies PT Ashar Global Mandiri In Increasing Sales of Housing Products Using The QSPM Method (Study on Pesona Alam Housing In Madiun City) Thoriq Amir Sholehuddin; Elia Ardyan
Journal of Social Research Vol. 4 No. 3 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i3.2466

Abstract

This research is based unstable phenomenon of house sales at PT Ashar Global Mandiri unstable. The aim of this research is to formulate the development of a marketing strategy for PT Ashar Global Mandiri in increasing sales of housing products using the QSPM method. The design used in this research is a qualitative method with a phenomenological approach. The research was conducted from August 2023 - January 2024. The number of informants used was three people. The methods used in collecting data consisted of interviews, questionnaires and observations. Meanwhile, to test the validity of the data using triangulation. The triangulation test used is source triangulation. The data in this research will be processed using the NVivo14 program. The results of this research show that based on the SWOT diagram, PT Ashar Global Mandiri is located in Quadrant I, which means a good strategic position. The strategy that PT Ashar Global Mandiri can use is to carry out market development and product development to win a better market. Priorities in developing marketing strategies that can be carried out are improving promotional strategies. Promotional strategies that can be implemented are creating a YouTube channel and collaborating with influencers in reviewing and promoting Pesona Alam housing, holding joint promotional events such as property exhibitions or open houses to introduce housing to potential buyers, and participating in other housing events around the city of Madiun.
THE INFLUENCE OF CORPORATE IMAGE ON CONSUMER PURCHASE INTENTION WITH TRUST AS A MEDIATING VARIABLE IN THE NEW PRODUCT LAUNCHING (NPL) GENTLE GEN AT MAYORA INDAH TBK COMPANY Ayu Roulina Natalida Simorangkir; E. Elia Ardyan; Metta Padmalia
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19971682

Abstract

Currently, the FMCG industry is experiencing increasing competition, which encourages businesses/companies to continuously seek innovation, particularly through the introduction of new products. However, many new products fail due to a lack of differentiation and a lack of initial consumer demand. Corporate image is a key factor in determining the success of a new product launch. This is important because a positive public image can influence public opinion and foster consumer trust. This study focuses on PT Mayora Indah Tbk, emphasizing the introduction of the Gentle Gen liquid detergent product launched in 2022 as a strategic business move to market for a new product. The purpose of this study is to determine how corporate image influences consumer purchasing intentions, with trust acting as a mediating variable. This study uses a quantitative methodology using an online questionnaire survey. The sample was selected using purposive sampling, with respondents meeting requirements such as being at least 18 years old, making purchasing decisions for household goods, and having a basic understanding of the Mayora brand or Gentle Gen products. Using SmartPLS 4.0 software, data collected from a minimum of 100 respondents will be analyzed using Partial Least Squares (PLS). It is predicted that the research findings will demonstrate a beneficial and substantial impact of corporate reputation on consumer purchase intentions, both directly and indirectly through the trust variable. It is expected that the trust variable will function as a mediating element that strengthens this relationship. From an academic perspective, this study will explain the function of trust as a mediator in new product introductions in FMCG companies in Indonesia. This study provides useful insights for Mayora's marketing plan to increase the market success of Gentle Gen from a realistic perspective.
Co-Authors . Ismunawan . Pardi Abigail Shanen Wulung Abigail Wulung Achmad Asqar Adelfy, Muhammad Fadel Adindah Novihartina Jafar Adindah Novihartina Jafar Aditya Halim Perdana Kusuma Putra Putra Aditya M. Kouwagam Kouwagam Al Mubarak, Mahesha Alicia Stephanie Gunawan Alicia Stephanie Gunawan Amdar Amdar Amdar, Amdar Andreas Andy Kifli Djiwono Angdris, Jacqueline Fidelia Angelina Jocelyn Djunaidy Anggriani, Andi Nurhalizah Anggriawan, Claudia Ari Susanti Ari Susanti Ari Susanti Arisian, Sobhan Arselia Stefy Arianto Arya Sadely Atika Ayu Ismawati Atika Ayu Ismawati, Atika Ayu Ayu Roulina Natalida Simorangkir Barnabas Theodore Pistos Utomo Kaya Bilyan Putra Sari Putra Sari Biondy, Mel Budi Istiyanto Budi Istiyanto Budi Carolina Novi Mustikarini Carolina Novi Mustikarini Chaerani , Fatimah Rezky Chandra , Clarine Eugenia Chandra, Angelica Aurelia Charlyn Elizabeth Jocelyn Hamdali Christina Sudyasjayanti Cindy Yoel Tanesia Cindy Yoel Tanesia Cindy Yoel Tanesia Cipta C. Perdana Claudia, Jenica Constantine, Winston Cosmas Gatot Haryono Daniel Kurniawan David Sundoro Deasy Widya Hayu Deni Setiadi Deni Setiadi, Deni Denny Bernardus Denny Dwi Wiratama Devin Riady Shak Diana Aqmala Dina Martha Hutapea Diondre Theodore Edelshia Salli Padang Endah Pri Ariningsih Endi Sarwoko Erwin Parega Fadma Sari Felicia Wong Fenti Winda Sari Fenti Winda Sari, Fenti Winda Fika Kurniawaty Fintikasari, Indah Florencia Jierussel Fongiman, Evelyn Khezya Fransisca Jovita Amelfdi Gaitedy, Novyanti Gideon Carakaardi Wicaksana GINANJAR RAHMAWAN Ginanjar Rahmawan Ginanjar Rahmawan, Ginanjar Gobai, Febbi Afrelia Gracela Marisa Sanapang Gracia Ongkowijoyo Hafiz Kurniawan Hafiz Kurniawan, Hafiz Hani Sirine Hasim , Natalsjha Angelique Ersten Uno Heny Kurnianingsih Heny Kurnianingsih, Heny Hertanto, Noel Hestin Mutmainah, Hestin Ida Ayu Kade R. Kusasih, Ida Ayu Kade R. Indah Fintikasari Indri Wijayanti Ismunawan Ismunawan, Ismunawan Istiatin Ivan, Johanes Jason Hartanto Jesika Phurnama Jesslyn Aurelya Chandra jodhinata, andreas Justin Wijaya Kasih, Agatha Febrina Kasmir Syariati Kesya Natalia Angriawan Laisila, Maya Lauwis, Angelica Liesapali, Karin Liliputra, Angelique Leticia Linawati Linawati Luhgianto M. Dandi Rahman Mahesha Al Mubarak Maichal Maichal Maichal Manuel Goncalves Manuel Goncalves Maritz, Alex Marselinus, Sayrina Cantika Marsya Lilyan Wijaya Meisyelin Yuriko Chananta Metta Padmalia Michel Vincencia Michel Vincencia Mouritzio Harapan Plate Muchtar Muchtar Muhammad Sa’ad Trisnawijaya Murry Harmawan Saputra Murry Harmawan Saputra Mustikarini, Carolina Novi Nada Syifa Natali Ika Widjaya Nico Lucky Wijaya Novi Yuniarti Novika Ayu Triany Oky Tira Ayuda Oky Tira Ayuda, Oky Tira Olivia T. Putri, Olivia T. Oscarius Yudhi Ari Wijaya Palino , Patricia Putri Pardi, . Powell Gian Hartono Purnomo, Windy Rahmat Zulfikar Raqi Rabbani Nugraha S.E., M.M, Dr. Monalisa, Sani, Fadhil Ali Setyiawan, Clarissa Febraskynova R. Siahaan, Paroloan Sinar Dharmayana Putra Sinar Dharmayana Putra Sonata Christian St Salmah Sharon Stenly Lorens Stiven Gunawan Suade, Yuyun K. M. Suciawan, Ariell Goldina Sutanto, J.E Suwanto, Vanessa Leviane Syahril Sidik Syam, Asriah Syarif, Siti Fadilah Syifa Annisa Nur Salsabilah tandoko, jason Tanesia, Cindy Yoel Tanesia, S.E., MBA, Cindy Yoel Tanus, Evelyn Destiana Thedy, Patricia Aprilia Theodore, Diondre Thoriq Amir Sholehuddin Toding, Luciana Alriani Tony Antonio Tunjung Candra Ervia Danis Utama, Vionisia Efelin Utomo Wibisono Utomo Wibisono Vangeline Mevica Thevianny Vionisia Efelin Utama Vlady Marcelo Sorensen Wibisono, Utomo Wicaksana, Gideon Carakaardi Widiarti, Ary Wijaya, Cynthia Wijaya, Faustin Venus Wijaya, Oscarius Yudhi Ari Wijaya, Oscarius Yudhi Ari Wijaya, Windy Angelica Widya Willar, Ayumi Elizabeth Pricillia Williams, Jason Winarto Poernomo Winata . Winata ., Winata Winata Winata Winata, Winata Wirakusuma, Alvin Wirawan, Kevin Wisnu Sancoyo Wisnu Sancoyo, Wisnu Yudha Ari Wijaya Yunus Hani Dewanta Yuyun Karystin Meilisa Suade Yuyun Karystin Meilisa Suade