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Kelelahan Digital Di Era Media Sosial: Studi Tentang Kelebihan Informasi, Kecemasan, Dan Fear Of Missing Out (FOMO) Wijaya, Faustin Venus; Gobai, Febbi Afrelia; Suciawan, Ariell Goldina; Biondy, Mel; Ardyan, Elia
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.344

Abstract

This study aims to examine the effect of information overload and anxiety on fear of missing out (FOMO) and social media fatigue. The study was conducted on 100 respondents who had experienced FOMO and social media fatigue, using a quantitative approach. Data were analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method through WarpPLS version 8 software. The results showed that information overload had a positive and significant effect on FOMO and social media fatigue, while anxiety had a positive and significant effect on FOMO, but was not significant on social media fatigue. In addition, FOMO was shown to have a positive and significant effect on social media fatigue. These findings provide theoretical contributions by strengthening the literature on the role of FOMO as a mediator in the relationship between information overload and social media fatigue, and underlining the complexity of the influence of anxiety on the social media user experience. Practically, these results are relevant for social media platform managers to develop strategies that reduce the negative impacts of FOMO and social media fatigue, such as healthier platform design and user education on time management on social media. This study has limitations in the limited sample size and cross-sectional design, so further research with a more diverse population and longitudinal approach is recommended to strengthen generalization and analysis of causal relationships.
Memperkuat Loyalitas Elektronik Melalui Kualitas Layanan Elektronik Dan Nilai Pengalaman Pada Platform Perjalanan Digital Fongiman, Evelyn Khezya; Utama, Vionisia Efelin; Ardyan, Elia
Jurnal Online Manajemen ELPEI Vol 5 No 1 (2025)
Publisher : STIM-LPI Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58191/jomel.v5i1.349

Abstract

Digital travel platforms have significantly transformed the tourism industry, reshaping consumer behavior and service delivery processes. This study aims to examine the role of e-service quality in influencing cognitive and hedonic experiential value and its impact on e-loyalty in digital travel platforms. Data were collected through structured questionnaires from 66 respondents with prior experience using platforms such as Traveloka, Booking.com, and Tiket.com. Data analysis was conducted using Structural Equation Modeling (SEM) to test the proposed hypotheses. The findings reveal that e-service quality has a positive and significant effect on both cognitive and hedonic experiential value, with cognitive value exerting a stronger influence. Furthermore, cognitive and hedonic experiential values also positively impact e-loyalty, with cognitive value demonstrating a more substantial effect. These results emphasize the importance of experiential value in bridging the relationship between e-service quality and customer loyalty and highlight the necessity for digital travel platforms to provide both functional and emotional experiences to retain customers. This study contributes to the literature by integrating cognitive and hedonic experiential values as key drivers of e-loyalty. Practical implications include the need for digital travel platforms to invest in advanced technologies, such as personalized services and enhanced user interfaces, to optimize the customer experience.
“I Want to be an Entrepreneur”: The Important Role of Effectiveness of Entrepreneurship Education and Internal Locus of Control Ardyan, Elia; Ivan, Johanes; Parega, Erwin; Suade, Yuyun K. M.; Hutapea, Dina Martha; Susanti, Ari
Jurnal Entrepreneur dan Entrepreneurship Vol. 10 No. 2 (2021): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v10i1.1867

Abstract

This study examines the effectiveness of entrepreneurship education, entrepreneurial social support, and internal locus of control in increasing entrepreneurial intention. This research was conducted at S1 Management students at Ciputra University Surabaya (class of 2016). The total number of respondents in this study was 92 students. The analysis used is partial least square structural equation modeling (SEM-PLS). Data were processed using WarlPls version 7. The results of this study indicate that entrepreneurial social support and the effectiveness of entrepreneurship education can improve internal locus of control. High internal locus of control will have an impact on student's intention to become entrepreneurs as their career choices. Other results also show that the effectiveness of entrepreneurship education is an important part of increasing entrepreneurial intention compared to entrepreneurial social support factors.
Competence Enhancement: Catalyst for Entrepreneurial Self-Efficacy and Entrepreneurial Intention Liliputra, Angelique Leticia; Setyiawan, Clarissa Febraskynova R.; Liesapali, Karin; Wijaya, Windy Angelica Widya; Purnomo, Windy; Ardyan, Elia
Jurnal Mirai Management Vol 10, No 1 (2025)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v10i1.7613

Abstract

Introduction/Main Objectives: This study aims to test cognitive and social competence's influence on entrepreneurial self-efficacy and intention. Background Problems: Making students interested in entrepreneurship is not an easy task. Students require competencies that enhance their entrepreneurial self-efficacy. Novelty: The discourse of this study pertains significantly to the impact of entrepreneurial competence on self-efficacy and entrepreneurial goals. Research Methods: We collected data by issuing online surveys to individuals pursuing bachelor's degrees who owned a company. A total of 167 individuals completed this online quiz. Finding/Results: This study concludes that awareness of personal cognitive competence positively influences self-efficacy, highlighting the importance for the younger generation to understand business and self-related matters to enhance their confidence in business development. Alongside cognitive competency, every individual must possess social competence. In the professional realm, possessing strong social skills positively influences business success and growth. A broad social network is essential to surmount challenges during commercial operations. Conclusion: Entrepreneurial competence (cognitive and social competence) can increase entrepreneurial self-efficacy and entrepreneurial intention.
Customer Satisfaction During The Post Covid-19 Pandemic: Testing The Effect of Food Quality, Packaging, and Customer Trust Ardyan, Elia; Tanus, Evelyn Destiana; Sani, Fadhil Ali; Marselinus, Sayrina Cantika
Review of Management and Entrepreneurship Vol. 7 No. 2 (2023): Review of Management and Entrepreneurship
Publisher : International Business Management - Universitas Ciputra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rme.v7i2.4130

Abstract

This study aimed to assess the impact of food quality and packaging on consumer trust and satisfaction. This study received a total of 84 responses, according to data acquired through the distribution of online questionnaires. Using Partial Least Squares Structural Equation Modeling, the data was analyzed. The data is processed using version 8 of WarpPls. The findings of this study reveal that product quality and packaging have a significant impact on customer trust and satisfaction. In addition to these findings, this study demonstrates that high levels of trust during the COVID-19 pandemic will influence customer satisfaction
Understanding The Important Role of Online Customer Reviews in Social Commerce on Customer Trust and Impulse Buying Sanapang, Gracela Marisa; Ardyan, Elia; Christian, Sonata
Review of Management and Entrepreneurship Vol. 8 No. 1 (2024): Review of Management and Entrepreneurship
Publisher : International Business Management - Universitas Ciputra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rme.v8i1.4336

Abstract

This research aims to investigate the impact of online customer reviews on customer trust and impulse buying, by utilizing the Stimulus-Organism-Response (SOR) theoretical framework. Furthermore, it examines the impact of customer trust as a mediating variable between online customer reviews and impulse buying. Data was obtained through the use of an online questionnaire which was filled out satisfactorily by a total of 150 participants. Participants in this research were individuals who had engaged in impulsive online purchasing behavior and demonstrated consumer trust. The method used in this research involves utilizing Structural Equation Modeling with Partial Least Squares (SEM-PLS). The findings show that online customer reviews significantly influence consumer trust and impulse buying, while consumer trust significantly influences impulse buying. Moreover, consumer trust partially mediated the relationship between online customer reviews and impulse buying. This research encourages online customer reviews for social commerce in Indonesia. When customer trust increases, consumers will make impulse purchases based on recommendations. Individuals who show a tendency to engage in impulsive online purchasing behavior are supported by the trust that the individual has. This research provides theoretical and practical implications that can provide valuable insight for further online consumer purchase research.
Peran Mediasi Kepercayaan Pelanggan Di E-Commerce: Kepuasan Pembayaran, Kepuasan Setelah Pengiriman Dan Sikap Pelanggan Suwanto, Vanessa Leviane; Theodore, Diondre; Syam, Asriah; Ardyan, Elia
Nobel Management Review Vol. 6 No. 1 (2025): Nobel Management Review
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat ITB Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/nmar.v6i1.5080

Abstract

Penelitian ini bertujuan untuk menguji peran kepercayaan pelanggan sebagai variabel mediasi dalam hubungan antara kepuasan pembayaran (checkout satisfaction) dan kepuasan setelah pengiriman (after delivery satisfaction) terhadap sikap pelanggan di platform e-commerce Tokopedia. Menggunakan metode kuantitatif dengan pendekatan Structural Equation Modeling (SEM), data dikumpulkan dari 131 responden yang telah melakukan transaksi di Tokopedia. Hasil penelitian menunjukkan bahwa kepuasan pembayaran dan kepuasan setelah pengiriman memiliki pengaruh positif dan signifikan terhadap kepercayaan pelanggan. Namun, kepuasan dalam kedua aspek tersebut tidak langsung memengaruhi sikap pelanggan, melainkan melalui kepercayaan sebagai variabel mediasi. Selain itu, kepercayaan pelanggan terbukti memiliki pengaruh positif yang signifikan terhadap sikap pelanggan. Temuan ini menegaskan bahwa kepercayaan adalah faktor kunci dalam membentuk sikap pelanggan terhadap e-commerce. Implikasi manajerial dari penelitian ini menyoroti pentingnya penyediaan sistem pembayaran yang aman dan efisien serta peningkatan layanan pengiriman untuk membangun kepercayaan pelanggan. Dari sisi teoritis, penelitian ini berkontribusi dalam memperkuat literatur mengenai peran kepercayaan sebagai mediator dalam hubungan antara kepuasan pelanggan dan sikap mereka terhadap platform digital. Studi ini juga memberikan wawasan bagi penelitian selanjutnya untuk mengeksplorasi faktor lain, seperti pengalaman pelanggan secara menyeluruh dan moderasi loyalitas dalam transaksi e-commerce.
Development of Marketing Strategies PT Ashar Global Mandiri In Increasing Sales of Housing Products Using The QSPM Method (Study on Pesona Alam Housing In Madiun City) Amir Sholehuddin, Thoriq; Ardyan, Elia
Journal of Social Research Vol. 4 No. 3 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i3.2466

Abstract

This research is based unstable phenomenon of house sales at PT Ashar Global Mandiri unstable. The aim of this research is to formulate the development of a marketing strategy for PT Ashar Global Mandiri in increasing sales of housing products using the QSPM method. The design used in this research is a qualitative method with a phenomenological approach. The research was conducted from August 2023 - January 2024. The number of informants used was three people. The methods used in collecting data consisted of interviews, questionnaires and observations. Meanwhile, to test the validity of the data using triangulation. The triangulation test used is source triangulation. The data in this research will be processed using the NVivo14 program. The results of this research show that based on the SWOT diagram, PT Ashar Global Mandiri is located in Quadrant I, which means a good strategic position. The strategy that PT Ashar Global Mandiri can use is to carry out market development and product development to win a better market. Priorities in developing marketing strategies that can be carried out are improving promotional strategies. Promotional strategies that can be implemented are creating a YouTube channel and collaborating with influencers in reviewing and promoting Pesona Alam housing, holding joint promotional events such as property exhibitions or open houses to introduce housing to potential buyers, and participating in other housing events around the city of Madiun.
The Effect of Service Quality and Supply Chain Agility on Customer Satisfaction Mediated by Customer Trust Kasih, Agatha Febrina; Ardyan, Elia
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5154

Abstract

The aim of this study is to examine how supply chain agility and service quality affect customer happiness, with customer trust serving as a mediating factor. This method of this study is a quantitative research methodology. A total of 266 valid replies were gathered from the online questionnaire and offline paper-based surveys used to collect the data. SEM-PLS was used to evaluate the data. The results show that customer satisfaction is positively impacted by customer trust, service quality has a direct impact on customer satisfaction, supply chain agility has an impact on customer satisfaction, and service quality positively influences customer trust.
Building Resilient Communities through SME Development: A Qualitative Examination of Management Practices Putra, Aditya Halim Perdana Kusuma; Ardyan, Elia; Laisila, Maya
Golden Ratio of Community Services and Dedication Vol. 5 No. 1 (2025): November - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v5i1.584

Abstract

This qualitative study investigates the nexus between Small and Medium-sized Enterprises (SMEs) management practices and community resilience. The research aims to explore how effective leadership, strategic management, innovation, sustainable practices, and community engagement contribute to SME resilience and its implications for community well-being. Employing thematic analysis, the study systematically reviews literature on SME management practices and community resilience. Findings reveal that visionary leadership, adaptive management styles, strategic foresight, and risk assessment are pivotal for SME resilience. Innovation, digital transformation, research and development (R&D) investment, and adaptive capacity enhance SMEs' ability to navigate uncertainties and capitalize on opportunities. Moreover, integrating sustainability principles into SME operations mitigates risks, improves financial performance, and fosters community development. Collaboration, knowledge sharing, and community engagement initiatives strengthen SME resilience and contribute to socio-economic development. The study underscores the importance of integrating theoretical insights with practical implications to advance understanding of SME resilience and its role in building resilient communities.
Co-Authors . Ismunawan . Pardi Abigail Wulung Achmad Asqar Adelfy, Muhammad Fadel Adindah Novihartina Jafar Adindah Novihartina Jafar Aditya Halim Perdana Kusuma Putra Putra Aditya M. Kouwagam Kouwagam Alex Maritz Alicia Stephanie Gunawan Amdar, Amdar Amir Sholehuddin, Thoriq Andreas Angdris, Jacqueline Fidelia Angelina Jocelyn Djunaidy Anggriani, Andi Nurhalizah Anggriawan, Claudia Ari Susanti Ari Susanti Ari Susanti Arselia Stefy Arianto Asriah Syam Atika Ayu Ismawati Atika Ayu Ismawati, Atika Ayu Barnabas Theodore Pistos Utomo Kaya Bilyan Putra Sari Putra Sari Biondy, Mel Budi Istiyanto Budi Istiyanto Budi Carolina Novi Mustikarini Chaerani , Fatimah Rezky Chandra , Clarine Eugenia Chandra, Angelica Aurelia Christina Sudyasjayanti Cindy Yoel Tanesia Cindy Yoel Tanesia Cindy Yoel Tanesia Cipta C. Perdana Claudia, Jenica Constantine, Winston Cosmas Gatot Haryono Daniel Kurniawan David Sundoro Deasy Widya Hayu Deni Setiadi Deni Setiadi, Deni Denny Bernardus Dewanta, Yunus Hani Diana Aqmala Dina Martha Hutapea Diondre Theodore Djiwono, Andy Kifli Edelshia Salli Padang Endah Pri Ariningsih Erwin Erwin Erwin Erwin Parega Fadma Sari Felicia Wong Fenti Winda Sari Fenti Winda Sari, Fenti Winda Fintikasari, Indah Fongiman, Evelyn Khezya Fransisca Jovita Amelfdi Gaitedy, Novyanti Ginanjar Rahmawan GINANJAR RAHMAWAN Ginanjar Rahmawan, Ginanjar Gobai, Febbi Afrelia Goncalves, Manuel Gracia Ongkowijoyo Hafiz Kurniawan Hafiz Kurniawan, Hafiz Hani Sirine Hasim , Natalsjha Angelique Ersten Uno Heny Kurnianingsih Heny Kurnianingsih, Heny Hertanto, Noel Hestin Mutmainah, Hestin Ida Ayu Kade R. Kusasih, Ida Ayu Kade R. Indah Fintikasari Indri Wijayanti Ismunawan Ismunawan, Ismunawan Istiatin Ivan, Johanes Jason Hartanto jodhinata, andreas Kasih, Agatha Febrina Kasmir Syariati Laisila, Maya Lauwis, Angelica Liesapali, Karin Liliputra, Angelique Leticia Linawati Linawati Lorens, Stenly Luhgianto Mahesha Al Mubarak Maichal Maichal Maichal Manuel Goncalves Marselinus, Sayrina Cantika Metta Padmalia Michel Vincencia Michel Vincencia Mouritzio Harapan Plate Muchtar Muchtar Murry Harmawan Saputra Murry Harmawan Saputra Mustikarini, Carolina Novi Mustikarini, S.E., M.Sc, Dr. Carolina Novi Natali Ika Widjaya Nico Lucky Wijaya Novi Yuniarti Novika Ayu Triany Novika Ayu Triany Oky Tira Ayuda Oky Tira Ayuda, Oky Tira Olivia T. Putri, Olivia T. Oscarius Yudhi Ari Wijaya Palino , Patricia Putri Pardi, . Parega, Erwin Purnomo, Windy Rahman, M. Dandi Rahmat Zulfikar Raqi Rabbani Nugraha S.E., M.M, Asriah Syam, S.E., M.M, Dr. Monalisa, Sadely, Arya Sanapang, Gracela Marisa Sani, Fadhil Ali Sentosa, Gwyneth Rachel Setyiawan, Clarissa Febraskynova R. Shak, Devin Riady Siahaan, Paroloan Sinar Dharmayana Putra Sinar Dharmayana Putra Sobhan Arisian Sonata Christian St Salmah Sharon Stiven Gunawan Suade, Yuyun K. M. Suciawan, Ariell Goldina Sutanto, J.E Suwanto, Vanessa Leviane Syahril Sidik Syam, Asriah Syarif, Siti Fadilah tandoko, jason Tanesia, Cindy Yoel Tanesia, S.E., MBA, Cindy Yoel Tanus, Evelyn Destiana Thedy, Patricia Aprilia Theodore, Diondre Toding, Luciana Alriani Tony Antonio Tunjung Candra Ervia Danis Utama, Vionisia Efelin Utomo Wibisono Utomo Wibisono Vionisia Efelin Utama Vlady Marcelo Sorensen Wibisono, Utomo Wicaksana, Gideon Carakaardi Widiarti, Ary Wijaya, Cynthia Wijaya, Faustin Venus Wijaya, Oscarius Yudhi Ari Wijaya, Oscarius Yudhi Ari Wijaya, Windy Angelica Widya Willar, Ayumi Elizabeth Pricillia Williams, Jason Winarto Poernomo Winata . Winata ., Winata Winata Winata Winata, Winata Wirakusuma, Alvin Wirawan, Kevin Wisnu Sancoyo Wisnu Sancoyo, Wisnu Wulung, Abigail Shanen Yuyun Karystin Meilisa Suade Yuyun Karystin Meilisa Suade