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Penerapan Quality Control Pada UMKM Telur Untuk menjamin Kesegaran dan Keamanan Pangan M. Yogi Eka Pranata; Junisa Fitri; Willa Kurnia Eka Syafrita; Zulfeni Widiasari; Lusiana
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1145

Abstract

Telur merupakan produk pangan strategis yang memerlukan pengendalian mutu untuk menjaga kesegaran dan keamanan konsumsi. Pada sektor UMKM, penerapan quality control sering belum optimal akibat keterbatasan SDM, sarana pendukung, dan ketiadaan SOP. Penelitian ini bertujuan menganalisis penerapan quality control pada UMKM telur, mengidentifikasi penyebab rendahnya mutu, dan memberikan rekomendasi perbaikan. Menggunakan metode kualitatif deskriptif melalui observasi, wawancara, pemeriksaan mutu, peta kendali, dan diagram fishbone, ditemukan bahwa proporsi produk cacat berada dalam batas pengendalian namun tidak stabil. Enam faktor utama penyebab rendahnya mutu meliputi manusia, mesin, metode, material, lingkungan, dan pengukuran. Perbaikan yang diperlukan mencakup peningkatan kompetensi SDM, penyusunan SOP, pengadaan alat bantu sederhana, perbaikan lingkungan penyimpanan, penguatan monitoring, serta kemitraan dengan lembaga terkait.
Analisis Produktivitas dan Daya Saing UMKM Cemilan Mahiru Edo Bagus Prasetyo; Rika Wulandari; Marwan; Teguh Arifianto; Lusiana
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1160

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in the national economy, yet they continue to face challenges in productivity and competitiveness, particularly in the local bakery sector. This study aims to analyze the strategic position of Cemilan Mahiru, a bakery MSME in Sungai Penuh, Kerinci, and to formulate appropriate development strategies. The research employed a descriptive qualitative approach supported by quantitative analysis using the Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) matrices. Data were collected through interviews, observations, questionnaires, and literature review, and validated through triangulation techniques. The findings show that Cemilan Mahiru obtained an IFE score of 2.25 and an EFE score of 2.65, placing the business in Quadrant V of the IE matrix with a Hold and Maintain strategy. This position indicates that the enterprise should prioritize maintaining its existing market, improving internal efficiency, and gradually leveraging external opportunities. Recommended strategies include adopting simple digital marketing, limited product diversification, strengthening partnerships with suppliers, and utilizing government support programs. The study concludes that the development of micro-scale MSMEs should be directed toward gradual strategies aligned with internal conditions to achieve sustainable competitiveness
Pengaruh Kompetensi Dan Penggunaan Teknologi Informasi Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Kantor Pertanahan Kabupaten Agam Nadia Dwi Harini; Jhon Veri; Lusiana
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1174

Abstract

Penelitian ini bertujuan untuk melihat sejauh mana pengaruh kompetensi dan penggunaan teknologi informasi terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel intervening pada Kantor Pertanahan Kabupaten Agam. Populasi dalam penelitian ini adalah seluruh pegawai Kantor Pertanahan Kabupaten Agam yang berjumlah 70 pegawai. Metode pemilihan sampel menggunakan sampel jenuh dan mendapatkan sampel sebanyak 70 sampel. Teknik analisis data menggunakan structural equation model (SEM) dengan bantuan aplikasi smartPLS 3. Berdasarkan hasil penelitian dan pengujian hipotesis yang telah dilakukan, maka hasil penelitian dapat disimpulkan bahwa kompetensi berpengaruh positif dan signifikan terhadap kepuasan kerja. Penggunaan teknologi informasi berpengaruh positif dan signifikan terhadap kepuasan kerja. Kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawa. Penggunaan teknologi informasi tidak berpengaruh signifikan terhadap kinerja pegawai. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Kompetensi tidak berpengaruh signifikan terhadap kinerja. Dan penggunaan teknologi informasi berpengaruh positif dan signifikan terhadap kinerja pegawai melalui kepuasan kerja sebagai intervening di Kantor Pertanahan Kabupaten Agam.
The effect of employee performance through job satisfaction: work motivation and leadership at Satpol PP Padang Sidempuan North Sumatra Arbiuddin Syahputra Hakim Harahap; Hapzi Ali; Lusiana Lusiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 3 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020242371

Abstract

Human resources (HR) have an important role in the success of a business or organisation through their effort, talent, innovation, drive, and actual tasks. The purpose of this study is to analyse and reveal the effect of work motivation and leadership on job satisfaction and the effect of work motivation, leadership and job satisfaction on employee performance, the effect of organisational culture on employee performance at Satpol PP Padang Sidempuan North Sumatra. Then the effect of work motivation on employee performance mediated by job satisfaction, the effect of leadership on employee performance mediated by job satisfaction and the effect of communication on employee performance mediated by job satisfaction. The research method used is descriptive quantitative. The research was conducted with a sample size of 199 employees, data testing using SEM PLS. The results of this study indicate that there is an effect of work motivation, leadership, communication and job satisfaction partially on employee performance at Satpol PP Padang Sidempuan North Sumatra. The implications of the study found that there is no positive and significant effect of work motivation on job satisfaction and leadership and communication partially on job satisfaction.
Determinasi kepemimpinan transformasional terhadap kepuasan kerja melalui kompensasi sebagai pemediasi Yunita Yunita; Sedarmayanti Sedarmayanti; Lusiana Lusiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 1 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243567

Abstract

Rendahnya kepuasan keja guru menjadi fokus utama permasalahan dalam dunia pendidikan belakangan ini.Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan transformasional terhadap kepuasan kerja dengan kompensasi sebagai pemediasi pada Guru dan Pegawai Cabang Dinas Pendidikan Provinsi Sumatera Barat Wilayah V (Kab. Sijunjung, Kota Sawahlunto dan Kab. Dhamasraya). Jenis penelitian ini merupakan penelitian kausatif. Sampel penelitian ditentukan menggunakan total sampling, dengan jumlah pengembalian kuesioner sebanyak 235responden dari 268 orang populasi. Analisis data menggunakan PLS (Partial Least Square). Hasil penelitian menunjukkan kepemimpinan transformasional berpengaruh signifikan positif terhadap kompensasi. Selanjutnya kepemimpinan transformasional dan kompensasi secara parsial mempunyai pengaruh signifikan positif terhadap kepuasan kerja. Selanjutnya, kompensasi memediasi secara parsial hubungan antara kepemimpinan transformasional dengan kepuasan kerja.
Analysis of efforts to encourage employee performance improvement Rio Putra; Syafwandi Syafwandi; Lusiana Lusiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020244420

Abstract

The purpose of this study is to find out how communication, work ethic, and the environment as well as the perception of organizational support affect teacher performance. Employee performance is one of the key factors that determine the success and competitiveness of an organization, including in the banking industry. In the banking sector, employee performance not only has an impact on operational efficiency, but also has a direct impact on the quality of service to customers, customer satisfaction, and the bank's reputation. Design/methodology/approach: A structural equation model, also known as a structural equation (SEM), is used in this work to resize the sample. This shows that SEM research using the MLE estimation model should use a minimum of 200 samples. Findings: The findings of this study show that communication and work environment can affect the improvement of employee performance, but in contrast to the work ethic in this study, it is not able to affect employee performance but is different from the case and place of the study. Research, Practical & Social Implications: The study concludes that to maintain employee performance, companies can update the work environment so that it becomes comfortable in the workplace and can improve communication both from leaders to employees and vice versa. The conclusion of this study is expected to advance management science, especially human resources.
Customer Loyalty Model Through Customer Commitment With Quality Results and E-Sq at Padang Nagari Bank Susriyanti Susriyanti; Nandan Lima Krisna; Lusiana Lusiana
Greenation International Journal of Economics and Accounting Vol. 1 No. 3 (2023): (GIJEA) Greenation International Journal of Economics and Accounting (September
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v1i3.89

Abstract

This study aims to identify and analyze the direct and indirect effects of Quality Results, and Electronic Service Quality on customer loyalty through customer commitment to Bank Nagari. Bank Nagari is one of the regional assets as an embodiment of local wisdom aimed at the development of the West Sumatera region, and it should receive support from the entire community. However, the trend shows fluctuations in customer loyalty. This type of research is associative with a sample of 200 customers drawn through the accidental sampling method. The data analysis model uses SEM PLS. The results of this study are from the seven hypotheses proposed; both direct and indirect effects are overall acceptable. This means that the Quality of Results and Electronic Service Quality have a direct or indirect effect on customer loyalty through customer commitment to Bank Nagari Kota Padang. To get customer loyalty, it can be done by improving the quality of results such as timeliness in services as a customer evaluation of the results of their service activities. In addition, e-service quality banks need to continue to improve quickly, keep pace with technological developments, educate customers smartly and continuously for the use of these electronic services.
PERAN WORK LIFE BALANCE DALAM MEMEDIASI HUBUNGAN BEBAN KERJA, DUKUNGAN SOSIAL, PENGHARGAAN, DAN BURNOUT PADA PEGAWAI BANK NAGARI Felicia Citra Wibawa; Elfiswandi; Lusiana
Journal Publicuho Vol. 8 No. 2 (2025): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i2.708

Abstract

This study aims to examine the influence of workload, social support, and rewards on burnout mediated by work-life balance. A quantitative approach with hypothesis testing techniques was used in this study. There were 95 samples with a judgmental sampling technique and using the Slovin formula, which represented Bank Nagari employees in West Sumatra Province. Data were collected through distributing questionnaires online and processed using SmartPLS 4.0 software with structural equation modelling techniques. The results showed that workload, social support, and rewards each had a significant effect on work-life balance. Workload, social support, rewards, and work-life balance each have a significant effect on burnout. The effect of workload, social support, and rewards on burnout through the mediation of work-life balance was found to be significant. The implications of the study emphasise the importance of maintaining employee welfare by paying attention to physical and emotional conditions in banking institutions in order to provide the best service for customers.
PENGARUH SELF EFFICACY, TALENT MANAGEMENT, DAN PELATIHAN TERHADAP KINERJA DIMEDIASI MOTIVASI PADA KARYAWAN LEMBAGA PENYIARAN RADIO SWASTA DI KOTA PADANG Cici Lestari; Jhon Veri; Lusiana
Journal Publicuho Vol. 8 No. 2 (2025): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i2.712

Abstract

This study aims to examine the effect of self-efficacy, talent management, and training on performance mediated by motivation. A quantitative approach with hypothesis testing techniques was used in this study. There are 98 samples with the saturated sample technique, namely all employees of private radio broadcasting institutions in Padang City, West Sumatra Province. Data were collected through distributing questionnaires online and processed using SmartPLS 4.0 software with structural equation modelling techniques. The results found that self-efficacy, talent management, and training each had a positive and significant effect on motivation. Self-efficacy, talent management, and motivation each have a positive and significant effect on performance, but training was found to have an insignificant effect. The effect of self-efficacy, talent management, and training, respectively, on performance through the mediation of motivation was found to be positive and significant. The implications of the study emphasise the importance of maintaining the morale and integrity of employees in broadcasting institutions in order to produce good-quality work.
Pengendalian mutu produk teh kawa dengan menggunakan metode statistik quality control pada bonang bersaudara padang Nurhidayah Nurhidayah; Nesi Yuliana; Asnah Asnah; Elmiyati Elmiyati; Lusiana Lusiana
JRTI (Jurnal Riset Tindakan Indonesia) Vol. 8 No. 2 (2023): JRTI (Jurnal Riset Tindakan Indonesia)
Publisher : IICET (Indonesian Institute for Counseling, Education and Therapy)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/30033277000

Abstract

Pengendalian mutu produk merupakan aspek penting dalam industri makanan dan minuman, terutama dalam produksi Teh Kawa yang telah menjadi produk unggulan Bonang Bersaudara Padang. Artikel ini menguraikan pendekatan yang digunakan untuk meningkatkan pengendalian mutu produk Teh Kawa melalui penerapan metode Statistik Quality Control (SQC). Dalam penelitian ini, kami melakukan analisis statistik terhadap sejumlah parameter kualitas kritis seperti kandungan kafein, aroma, keasaman, dan kualitas fisik produk Teh Kawa. Kami juga mengidentifikasi titik-titik kritis dalam rantai produksi dan mendesain rencana pengendalian mutu yang efektif untuk mengurangi variasi produk dan meningkatkan konsistensi kualitas. Hasil penelitian ini menunjukkan bahwa penerapan metode SQC berhasil mengurangi variasi dalam parameter kualitas yang diukur, meningkatkan kualitas produk secara signifikan, dan mengoptimalkan proses produksi. Temuan ini dapat membantu Bonang Bersaudara Padang meningkatkan reputasi produk Teh Kawa mereka dan memenuhi ekspektasi pelanggan yang semakin tinggi.
Co-Authors Ade Candra Aflidarneti Aflidarneti Ahmad Yani Ahmad Yani Ai Elis Karlinda Aima, Muhammad Havidz Alza Syofyan Andri B Ana Frehesti Andes Prayuda Yunanda Andi Eka Putra Anggela Chandini Arbiuddin Syahputra Hakim Harahap Asma Devi Puspita Asnah Asnah Barmitoni Barmitoni Bayu Pratama Azka Berta Agus Petra Bona Raja Saputra Siregar Charli, Chintya Ones Chintya Claudy Cici Lestari Danny Andrian Dara Ayu Artika Dedelfi Putra Depi Gusti Apriyanti Deri Candra Desi Oktarina Desi Permata Sari Dhani Aristiawan Dharma, Robby Dwi irtiyah R. A. Saibi Dwi Kiki Enjela Edo Bagus Prasetyo Eko Wiraspanggi Elfiswandi Elfiswandi Elfiswandi, Elfiswandi Eliza Eliza Elmiyati Elmiyati Fadillah Tri Sari Nasrul Fahrurrozi Al-Ambari Felicia Citra Wibawa Ferna Kaswanti Fitri Suherini Fitri Yeni Guslindawati Guslindawati Hamdy Hadi Hamdy Hady Hamdy Hady Hanna Pratiwi Hapzi Ali Hasmaynelis Fitri Herri Ulka Nugraha Hidayattul Taufid Hilda Mary Indra Firmansyah Indriyenni, Indriyenni Irma Yohana Junisa Fitri Khusnul Khotimah Kiki Mirella Lailani Fitria Letnan Dalimunthe Lia Astrilina Lia Lavenia M Fikri As Falah M. Tarmizi M. Yogi Eka Pranata Mandra Adrika Putra Marwan Marwan Marwan Marza Dona Muhammad Ichsan Muhammad Ridwan Nadia Dwi Harini Nadya Violeta Amanda Naimah Al Hafizah Nandan Lima Krisna Nandan Lima Krisna Nandan Limakrisna Nesi Yuliana Nia Nadilla Nisaul Hasanah Nofriadi Novriadi Fernando Nurfatiha Pasya Salsabilla Nurhidayah Nurhidayah Oka Sulistiyo Pioni Putra Pondrinal, Muhammad Prisda Fitra Putra, Ramdani Bayu Rafnelly Rafky Ranthika Hanum Ratna Zebua Revina Marlin Reza Yulia Putri Reza Yulia Putri Rian Safitri Rika Rohim Rika Wulandari Rino Esa Maha Putra Rio Putra Rionaldi Rionaldi Ronni Andri Wijaya Sari, Laynita Sedarmayanti Sedarmayanti Septiano, Renil Sherly Annisa Sherly Cecelia Silvia Sari Sinta Niami Sisri Irawati Sitti Rizki Mulyani Sitti Rizki Mulyani Suci Nofita Sari Suharno Suharno Pawirosumarto Suherdian Septa Sarianja Sumarta Endra Susriyanti, Susriyanti Syafwandi Teguh Arifianto Tomi Indra Tuti Susanti Verafirma Verafirma Veri, Jhon Vicky Brama Kumbara Vicky Brama Kumbara Vika Wahyuni Vina Yuniarti Wahyu Nengsri Putri Willa Kurnia Eka Syafrita Yamasitha Yance Gafar Yane Putri Yatna Yenti Yeni Sofida Yohannes Simamora Yolanda Oktarina Yoli Vanezi Mayendri Yulasmi Yulasmi Yulasmi Yulia Wulan Dhari Yunita Yunita Zasvia Hendri Zefri Yenni Zefriyenni Zefriyenni Zefriyenni Zefriyenni Zul Irfan Harun Zulfeni Widiasari Zulmai Putra