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The Influence of Competency, Discipline, and Workload on Employee Performance through Job Satisfaction: A Case Study : JEL Classification: M53, J24, D23, M12, J28 Suyuthi, Nurmadhani Fitri; Fitriani, Mustaani; Yusri, Yusri; Samayo, M. Rio
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2433

Abstract

This study examines the interference of competency, discipline and workload on the performance in a regulated professional services organization namely the Public Appraisal Services Office (KJPP) Satria Setiawan dan Rekan located in Indonesia. With the current performance expectations in service settings being more complex than ever before, it is important to spell out the dynamics behind the forces of productivity. Based on that, quantitative method, structural equation modelling using Smart PLS 4.0 and the study sample containing 75 certified appraisers registered in the Indonesian Ministry of Finance were employed. Findings show how competency, discipline and workload are having significant effects towards job satisfaction and significantly to the extent that the employee performance is affected positively. More importantly, competency plays a full mediatorship role through job satisfaction, which is not manifested in the case of discipline and workload. These data indicate that technical skills and structure of tasks are not enough to determine the outcome of a performance, rather there is another central psychological process job satisfaction that mediates or diminishes the effect of the foregoing processes. Therefore, on the managerial level, the strategy of human capital will have to go beyond the functional training and adherence protocols to invoking embodied experience and emotional commitment in the employees. Job satisfaction should be viewed as an organizational strategic priority by the organizations trying to ensuring sustainable performance through use of job satisfaction in competency development, work load design and cultural reinforcement.
Training And Education for Umkm Actors Related to Digital Marketing Strategies and Business Financial Management in Paropo Village, Panakukang District, Makassar City Chaerul, Muhammad; Suyuthi, Nurmadhani Fitri; Riyadi, Syamsul; Djalil, Nur Alim; Yasmi, Yasmi; Rusman, Muh. Khairil; Sepdiansar, Risal; Tamsil, Erni; Alauddin, Alauddin
Journal of Universal Community Empowerment Provision Vol. 5 No. 3 (2025): Journal of Universal Community Empowerment Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jucep.v5i3.713

Abstract

This community service activity aimed to improve the capacity of Micro, Small, and Medium Enterprises (MSMEs) in Paropo Village, Panakukang District, Makassar City, to face the challenges of the digital era. Training and education are focused on two main aspects: digital marketing strategies and business financial management. The implementation method included a participatory approach through interactive training sessions, simulations, group discussions, and direct mentoring. The results demonstrated an increase in participants' understanding and skills in using social media and other digital platforms for product promotion and marketing. Furthermore, participants gained practical knowledge in simple financial record keeping, cash flow management, and short- and long-term financial planning. Evaluation of the activity, conducted through pre- and post-tests, demonstrated significant improvements in participants' knowledge and skills. It is hoped that this activity will have a sustainable impact on the development of participants' businesses and strengthen the competitiveness of MSMEs in the region. This activity also opens up opportunities for further collaboration with the local government and related institutions in digital-based MSME development.
Human Resource Management Strategy in Adapting to Work System Changes at Perum BULOG P, Maysius; Suyuthi, Nurmadhani Fitri; Ipmawan, Ipmawan; Astriya, Delly
Journal La Bisecoman Vol. 5 No. 6 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i6.2435

Abstract

The given research examines the extent to which the system of human resource management (HRM) enables the adaptation of employees to systemic changes in work in the state enterprise Perum BULOG, Bone Branch Office which is faced with reforms in its functioning organization. Following quantitative research design and census sampling pool consisting of 21 employees, the paper assesses the effect of four HRM strategies, which include training and development, communication, performance management and employee involvement. The data transacted using a structured questionnaire and analyzed using multiple linear regression. The findings suggest that training and development, the communication and employee involvement have a statistically significant impact on adaption of the employees, but the performance management does not. This evidence indicates that employee adaptation cannot occur through the simple effect of organizational change but a developed reaction developed through critical HR facilitating tactics. This paper thus notes that the contribution of the employees to the change processes, continuity of capacity-building opportunities, and free and two-way communication would ensure alignment and engagement. In addition to this, it shows that performance systems limited to evaluation and not involving developmental feedback is unable to help adaptation. Since 60 percent of the variance in adaptation was attributed to the chosen HRM strategies, the research confirms the focus of HR in the transformation of the public sector.
Style Influence Transformational Leadership and Organizational Culture on Employee Performance: JEL Classification: M12, M14, M54, J24, O15 Hamid, Siti Hardiyanti Mustaina; Suyuthi, Nurmadhani Fitri; Samad, Abdul
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2517

Abstract

This study aimed at investigating and discussing the effect of transformational leadership style on employee performance with the view of establishing whether organizational culture had an effect on employee performance and whether organization culture and transformational leadership style jointly had significant impact on employee performance at the Makassar Region V Airport Authority Office. The authors employed a quantitative approach in this study since the questionnaires were distributed to the employees in the Makassar Region V Airport Authority Office. The purposive method was used to select the research sample whereby 50 respondents would pass a questionnaire that was valid and reliable. Findings of this research point to the fact that: (1) transformational leadership style does not significantly and positively influence employee performance at Makassar Region V Airport Authority Office. (2) Organizational culture positively and significantly influences the performance of employees, and influences the performance of employees in part at the Makassar Region V Airport Authority Office. (3) At the same time, the organization culture and the style of leadership, transformational leadership style, significantly influence the employee performance at the Makassar Region V Airport Authority Office.
Service Quality and Digitalized System for Motor Vehicle Testing in Makassar (Case Study of the Makassar City Transportation Agency's Motor Vehicle Testing Technical Implementation Unit (UPTD) in 2024) Risdianto, Risdianto; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.677

Abstract

This study aims to analyze the influence of service quality and the implementation of a digitalization system on the effectiveness of motor vehicle inspection services in Makassar City. The background of this research is based on the local government's efforts to improve transparency, efficiency, and accountability in the vehicle inspection process, in line with developments in information technology. The research method used is a qualitative approach with a descriptive method applied to users of vehicle inspection services, as well as interviews with technical officers.  The results show that service quality comprising reliability, responsiveness, assurance, empathy, and tangible aspects has a significant impact on user satisfaction. In addition, the implementation of digital systems, such as online registration and integration of vehicle test data, has had a positive effect on time efficiency, ease of access, and the reduction of potential illegal levies. The conclusion of this study affirms that improving service quality and digitalization systems simultaneously supports the development of better, more transparent, and accountable public services in the motor vehicle inspection sector.
Strategic Human Resource Development For Regional Secretary Apparatus Enhancement In The Maros District: An Analytical Study Indriati Amirullah; Nurmadhani Fitri Suyuti; Khaeriyah Khaeriyah; Steviani Batti
Brilliant International Journal Of Management And Tourism Vol. 3 No. 2 (2023): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1465

Abstract

This study discusses human resources development in improving the performance of the regional secretariat apparatus in the Maros Regency. This descriptive research provides an overview and explanation of human resource development strategies to enhance apparatus performance at the Regional Secretariat Office of Maros Regency. The results of the Human Resource Development Strategy research were carried out through 3 steps: employee recruitment, Placement, education, and training (Training). These three steps are well implemented, even though they could be better in that action needs to be taken toward Improvement. And the factors that influence Human Resource Development, namely Leadership, Work Environment, and Budget.
Co-Authors A, Abdul Samad Abdul Majid Bakri Abdul Muhid, Abdul Abdul Samad Abdul Samad A Abdul Samad A Agusman, Agusman Alam, Ryan Saputra Alauddin Alauddin, Alauddin Alda Novitasari Amaliah Amaliah Andi Murni Andi Wahyuni Anne Abdul Rahman Anne Abdul Rahman Anne Abdurrahman Arif, Nina Fapari Arifin, Adnan Astriya, Delly Basri Basri Basri Basri Bidol, Syamsuddin Dede Puspa Pujia Djabar, Sadly Abdul Djalil, Nur Alim fitriana, ika Fitriani, Mustaani Fungsiawan Fungsiawan Fungsiawan Ghofar, Fahri Rozani Haerani, Nurul Hamid, Muliyadi Hamid, Mulyadi Hamid, Siti Hardiyanti Mustaina Hapdayani, Hapdayani Hasniaty, Hasniaty Heni Nurhayati Hipzi Rahmadin Noor Hurian Kamela Indriati Amirullah Indriati Amirullah Intan Dyah Pravita Ipmawan, Ipmawan Kahfi, Fahrul Kamarulah, Kamarulah Khaeriyah Khaeriyah Khaeriyah Khaeriyah Kirana, Andi Candra Linggi, Tiara Titania Marliana Marliana Megawati - Moh. Hatta Mohammad Hatta Alwi Muh. Farid Dwi Saputra Muhamad Aji Permana Putra Muhammad A Muhammad Chaerul Muhammad Suryana Muin, Sri Adrianti Muin, Sri Andrianti Mujahid Mujahid Mujahid, Mujahid Mulianti, Esa Muliyadi Hamid Muliyadi Hamid Mulyadi Hamid Mutmainna, Mutmainna Nurini, Sri Hesti Nurjannah Nurjannah P, Maysius Pangerang, Andi Facrul Rainfil, Rainfil Ramadani, Triska Rasmika, Rasmika Razak, Darmianti Ridwan, Ridwan Risdianto Risdianto, Risdianto Rr Dian Anggraeni Rusman, Muh. Khairil Said, Asri Samayo, M. Rio Saputro, Lukasiwan Eddy Sepdiansar, Risal Siswan, Siswan St. Rukaiyah Steviani Batti Sudarmini Syam Susilowati Susilowati Syahrul Syahrul Syamsul Riyadi Tamrin Tamrin Tamsil, Erni Tiara Erika Amalia Triska ramadani Vieronicha Lyu Sipanghona Wahyu Wahyu Yahya, Adibah Yasmi, Yasmi Yusiresita Pajaria Yusri Yusri