Claim Missing Document
Check
Articles

The Influence of Work Motivation and Job Satisfaction on the Quality of Service of UPT RSUD Haji, South Sulawesi Province Muhammad A; Nurmadhani Fitri Suyuthi; Mujahid
Jurnal Sinar Manajemen Vol. 11 No. 3: November 2024
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jsm.v11i3.6518

Abstract

This study aims to determine the influence of work motivation and job satisfaction together on the quality of service of UPT RSUD Haji, South Sulawesi Province. This research was conducted at UPT Haji Hospital, South Sulawesi Province. This research is quantitative research based on the philosophy of positivism. Data collection for this study used questionnaires and documentation. The sample used was 84 respondents taken from employees of Haji Hospital, South Sulawesi Province. Determination of the sample used the Slovin formula. The analysis technique used was multiple linear regression analysis and statistical tests using SPSS. Before conducting multiple linear regression analysis, research instrument testing and classical assumption tests were carried out for the accuracy of the regression analysis results. The data sources used in this study were primary data and secondary data. The results of the study indicate that work motivation and job satisfaction have a simultaneous effect on the quality of service at the UPT RSUD Haji, South Sulawesi Province, where the calculated F is greater than the F table, namely 167.051> 3.109. When employees are motivated and also satisfied with their work, they tend to show optimal performance and provide better service. The results of this study also provide a strong basis for developing policies in hospitals. Policies that support improving health service quality standards can help improve overall service quality.
The Influence of Competence and Workload on the Quality of Services at the Aeng Towa Health Center, Takalar Regency Sudarmini Syam; Nurmadhani Fitri Suyuthi; Mujahid
Jurnal Sinar Manajemen Vol. 11 No. 3: November 2024
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jsm.v11i3.6519

Abstract

The purpose of this study was to determine the influence of Competence and Workload together on the Quality of Services at the Aeng Towa Health Center, Takalar Regency. This study is a quantitative study based on the philosophy of positivism, which uses empirical data to test the hypothesis. The sample used was 71 respondents taken from employees of the Aeng Towa Health Center, Takalar Regency. The determination of the sample used was the total sample or saturated sample by making all populations as samples because the number was smaller and below 100. The analysis technique used was multiple linear regression analysis and statistical tests using SPSS. Before conducting multiple linear regression analysis, research instrument testing and classical assumption tests were carried out for the accuracy of the regression analysis results. The data sources used in this study were primary data and secondary data. The data collection method used the questionnaire and documentation methods. The results of the study indicate that competence and workload simultaneously affect the quality of service at the Aeng Towa Health Center, Takalar Regency. The results of this study also provide a strong basis for policy development at the health center. The combination of high competence and well-managed workload creates a positive synergy that has a significant impact on service quality. When administrative staff have adequate competence and appropriate workload, they can carry out their tasks more efficiently, which ultimately improves the quality of service they provide.
The Influence of Career Development, Compensation and Work Commitment on Employee Performance at the Haji Makassar Regional General Hospital UPT Muh. Farid Dwi Saputra; Mujahid; Nurmadhani Fitri Suyuthi; Muliyadi Hamid; Mohammad Hatta Alwi; Abdul Samad A
Jurnal Sinar Manajemen Vol. 11 No. 3: November 2024
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jsm.v11i3.6520

Abstract

This research was conducted with the aim of; (1) examine and analyze the effect of career development (enrichment) on performance; (2) examine and analyze the effect of compensation on performance; (3) examine and analyze the effect of work commitment on the performance of UPT of Makassar Hajj Regional General Hospital. This study uses primary data using the sampling method, namely the census method through a survey of 84 employees as well as a sampl, the survey was conducted from April 2024 to May 2024. Data were analyzed using the SPSS 24 program. The results of this study indicate that: (1) Career Development (Enrichment) has a positive and significant effect on performance; (2) Compensation has a positive and significant effect on performance; and (3) work commitment has a positive and significant impact on the work of employees at the UPT of Makassar Hajj Regional General Hospital. This means that career development opportunities, structured training, fair treatment in a career, career information, promotion and receiving salary according to work quality standards, receiving incentives, receiving benefits, health insurance services, pension services and feeling comfortable spending time for the organization, happy to join the company, enjoy working and living in the company, find it hard to leave the company. These factors can encourage the achievement of employee performance which is useful for the development of the performance of the UPT of Makassar Hajj Regional General Hospital.
The Effect of Competency Development and Work Creativity on Employee Performance Arifin, Adnan; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal La Bisecoman Vol. 4 No. 5 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i5.1535

Abstract

This study aims to analyze the effect of competency development and work creativity on employee performance at PT Pelindo Makassar. Employee competency and work creativity are seen as two important factors that complement each other in increasing employee productivity and innovation in a dynamic work environment. Competency development ensures that employees have the knowledge and skills needed to carry out tasks efficiently, while creativity allows employees to find innovative solutions to solve problems. This research method uses a quantitative approach with a correlational design to measure the relationship between these variables. Data were collected through structured questionnaires distributed to 164 employees of PT Pelindo Makassar. The sampling technique used was stratified sampling. Data were analyzed using multiple linear regression with the help of SPSS version 25 software. Validity, reliability, normality, multicollinearity, and regression tests were carried out to ensure the quality of the analysis.The results showed that both competency development and work creativity have a significant positive effect on employee performance. Competency development contributes to increased productivity, service quality, and adaptation to change, while work creativity drives innovation, operational efficiency, and job satisfaction. Simultaneously, both variables contribute 58.9% to increased employee performance. These results emphasize the importance of competency and creativity development strategies in improving company performance and competitiveness.
Management Strategy in Public Services at the Civil Registry Office Rasmika, Rasmika; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal La Bisecoman Vol. 4 No. 5 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i5.1644

Abstract

This study aims to analyse management strategies in public service at the Dukcapil Office of Penajam Paser Utara Regency. The focus of this research is to evaluate the strategies implemented to enhance the quality and efficiency of public services related to population registration, civil registration, and data management. Understanding these strategies is expected to provide valuable recommendations for improving services in the future. The research employs a qualitative approach, conducting in-depth interviews with key informants including the Head of Data Utilization and Service Innovation, the Head of Population Registration, the Head of Civil Registration, the Head of Population Administration Information Management, and members of the general public. Data were collected through interviews and direct observation. Data analysis was performed using interactive model techniques, allowing for comprehensive insight and understanding of the applied management strategies. The results reveal that the Dukcapil Office of Penajam Paser Utara Regency has implemented a comprehensive management strategy in public service. Thorough planning, including the integration of technology and online systems, facilitates highly efficient population registration and civil registration processes. Effective organization ensures that human resources and technology are well-managed to achieve service goals. Guidance through training and simulations ensures that staff perform their duties competently. Control is exercised by monitoring and evaluating systems and staff performance to maintain service quality. These strategies have enhanced the quality and efficiency of public services, providing greater convenience and trust to the public in the administration of population and civil registration in Penajam Paser Utara Regency.
Position of the Financial Services Authority in Bankruptcy of Securities Companies Syahrul, Syahrul; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal La Bisecoman Vol. 4 No. 5 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i5.1655

Abstract

Human resource management of a company is an important component. The process of managing human resources itself is an effort to obtain reliable workers who can do their jobs properly and responsibly. A leader of a government organization can apply several behaviors, including adopting the right leadership style, to realize good employee task activities. The purpose of this study was to analyze the transformational leadership style in Perumda Air Minum Danum Taka, Penajam Paser Utara Regency. This study uses a qualitative approach with in-depth interviews with key informants from the Central Financial Services Authority. Based on the results of the study in the discussion, it was found that the position of the financial services authority in a bankruptcy petition is a requirement so that a bankruptcy petition against a securities company can be submitted, and Transformational leadership style plays a very important role in creating positive change, motivating team members and achieving better results. The author suggests that the Financial Services Authority as a supervisory institution and as an institution that has a position in submitting a bankruptcy statement application should provide more comprehensive supervision to be able to guarantee the rights of the Indonesian people in entrusting their finances to securities companies that manage large finances and based on POJK Number 6/POJK.04/2021 should implement risk management to avoid bankruptcy.
Implementation of Strategic Risk Management in Improving the Quality of Services Saputro, Lukasiwan Eddy; Suyuthi, Nurmadhani Fitri; Muin, Sri Adrianti
Journal La Bisecoman Vol. 4 No. 4 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i4.1684

Abstract

Lukasiwan Eddy Saputro. “Implementation of Strategic Risk Management in Improving Service Quality at Ratu Aji Putri Botung Penajam Paser Utara Hospital” (Supervised by. (Nurmadhani Fitri Suyuthi and Sri Adrianti Muin). This study aims to determine the Application of Strategic Risk Management in Improving the Quality of Services of Ratu Aji Putri Botung Hospital Penajam Paser Utara. This research was conducted at Ratu Aji Putri Botung Hospital North Penajam Paser. Data collection was done through observation, interviews, and documentation. This research data was analyzed using qualitative descriptive analysis to answer the formulation of research problems. Descriptive data obtained from observations, interviews, and documentation research will be analyzed. The results of this study found and showed that the Implementation of Strategic Risk Management at Ratu Aji Putri Botung Hospital has been proven to improve the quality of health services by optimizing operational efficiency and improving patient safety. Through risk identification and mitigation, the hospital is able to reduce medical errors and resource shortages. Despite the positive impact, there is room for improvement, such as increased staff training, utilization of information technology, and active involvement of leadership in the risk management process. With these measures, the RSUD can continue to strengthen its risk monitoring and evaluation system to provide higher quality and sustainable healthcare services.
Analisis Peningkatan Kapabilitas Aparat Pengawasan Intern Pemerintah (APIP) Pada Inspektorat Daerah Kabupaten Penajam Paser Utara Ghofar, Fahri Rozani; Muin, Sri Andrianti; Suyuti, Nurmadhani Fitri
YUME : Journal of Management Vol 7, No 3 (2024)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v7i3.7840

Abstract

Penelitian ini bertujuan untuk memberikan pemahaman yang lebih dalam tentang Inspektorat Daerah selaku Aparat Pengawasan Intern Pemerintah (APIP) dalam upaya meningkatkan Kapabilitasnya, guna mewujudkan peran APIP yang efektif sesuai amanah dalam pasal 11 Peraturan Pemerintah Nomor 60 Tahun 2008 tentang Sistem Pengendalian Intern Pemerintah. Melalui pendekatan kualitatif dengan metode analisis dokumen dan melakukan wawancara dengan responden, hasil penelitian menyimpulkan bahwa, APIP pada Inspektorat Daerah perlu untuk terus ditingkatkan kapabilitasnya guna menjalankan peran Inspektorat Daerah sebagai pengawas intern pemerintah, sehingga dapat terlaksana dengan baik, tepat sasaran dan sesuai dengan aturan yang berlaku demi terwujudnya kepemerintahan yang baik.Kata Kunci: Inspektorat Daerah; Kapabilitas; Kabupaten Penajam Paser Utara
Transformasi Anggaran: Strategi Integrasi Teknologi, Dukungan Pusat, dan Dampaknya terhadap Efisiensi Pengelolaan Dana di Dinas Ketahanan Pangan Kabupaten Penajam Paser Utara, Kalimantan Timur Hasniaty, Hasniaty; Haerani, Nurul; Suyuti, Nurmadhani Fitri
YUME : Journal of Management Vol 7, No 2 (2024)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v7i2.7117

Abstract

Tujuan penelitian ini untuk mengetahui dan menganalisis pengaruh alokasi anggaran dinas, integrasi penggunaan teknologi, dukungan pemerintah pusat, realisasi program dan kegiatan secara langsung terhadap efektivitas pengelolaan anggaran dan pengaruh tidak langsung alokasi anggaran dinas, integrasi penggunaan teknologi, dukungan pemerintah pusat, terhadap efektivitas pengelolaan anggaran melalui realisasi program dan kegiatan. Metode penelitian kuantitatif adalah penelitian yang hasilnya disajikan dalam bentuk deskripsi dengan menggunakan angka dan statistik dengan spss dan uji sobel untuk menguji hipotesis penelitian. sampel dalam penelitian ini yaitu pegawai Dinas Ketahanan Pangan Kabupaten Penajam Paser Utara,yang berjumlah 100 responden.Hasil penelitian ini menemukan bahwa Alokasi anggaran yang dilakukan oleh Dinas Ketahanan Pangan Kabupaten Penajam memiliki berpengaruh positif dan signifikan terhadap efektivitas pengelolaan anggaran, Integrasi penggunaan teknologi pada Dinas Ketahanan Pangan Kabupaten Penajam, tidak menunjukkan pengaruh yang signifikan terhadap efektivitas pengelolaan anggaran, Dukungan pemerintah pusat berpengaruh tidak signifikan terhadap efektivitas pengelolaan anggaran. Realisasi program dan kegiatan berpengaruh positif signifikan terhadap efektivitas pengelolaan anggaran. Alokasi anggaran dinas berpengaruh negatif dan signifikan terhadap realisasi program dan kegiatan. Integrasi penggunaan teknologi berpengaruh positif dan signifikan terhadap realisasi program dan kegiatan. Dukungan pemerintah pusat berpengaruh positif dan signifikan terhadap realisasi program dan kegiatan. Alokasi anggaran dinas berpengaruh tidak signifikan terhadap efektivitas pengelolaan anggaran melalui realisasi program dan kegiatan. Integrasi penggunaan teknologi berpengaruh positif dan signifikan terhadap efektivitas pengelolaan anggaran melalui realisasi program dan kegiatan dan dukungan pemerintah pusat berpengaruh positif dan signifikan terhadap realisasi program melalui efektivitas pengelolaan anggaran. Kata Kunci: Alokasi Anggaran, Integrasi Integrasi Penggunaan Teknologi, Dukungan Pemerintah Pusat, Realisasi Program Dan Pengelolaan Anggaran Yang Efektif
Pengaruh Disiplin Kerja terhadap Kinerja Karyawan pada PT. Charoen Pokphand Indonesia, Tbk Suyuthi, Nurmadhani Fitri; Mutmainna, Mutmainna
YUME : Journal of Management Vol 5, No 2 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i2.1650

Abstract

Abstrak Penelitian ini memiliki tujuan untuk mengetahui pengaruh disiplin kerja terhadap kinerja karyawan. Penelitian ini dilakukan di PT. Charoen Pokphand Indonesia, Tbk dengan menggunakan pendekatan kuantitatif. Penarikan sampel dengan menggunakan rumus slovin sehingga sampel yang diambil sebanyak 51 karyawan dari jumlah populasi 103 karyawan. Pengumpulan datanya dengan cara penyebaran kuesioner dan pengukuran data menggunakan skala likert 5 poin untuk mengukur 7 indikator. Teknik analisis yang digunakan yaitu regresi linear sederhana. Berdasarkan hasil penelitian ini menunjukkan bahwa variabel disiplin kerja (X) dan kinerja karyawan (Y) berpengaruh positif dan signifikan terhadap kinerja karyawan secara parsial. Kata kunci : Disiplin Kerja, Kinerja Karyawan.  AbstractThis study aims to determine the effect of work discipline on employee performance. This research was conducted at PT. Charoen Pokphand Indonesia, Tbk by using a quantitative approach. Sampling using the Slovin formula so that the samples taken were 51 employees from a total population of 103 employees. The data was collected by distributing questionnaires and measuring data using a 5-point Likert scale to measure 7 indicators. The analysis technique used is simple linear regression. Based on the results of this study indicate that the variables of work discipline (X) and employee performance (Y) have a positive and significant effect on employee performance partially.                                                          Keywords: Work Discipline, Employee Performance.
Co-Authors A, Abdul Samad Abdul Muhid, Abdul Abdul Samad Abdul Samad A Agriyani, Dody Agsal, A. Asih Yustiana Agung Firmansyah Agusman, Agusman Alam, Ryan Saputra Alamsah, Andi Nour Alauddin Alauddin, Alauddin Alda Novitasari Amaliah Amaliah Anne Abdul Rahman Anne Abdul Rahman Anne Abdurrahman Arham, Chaerul Akbar Arief, Abd Samad Arif, Nina Fapari Arifin, Adnan Astriya, Delly Bakri, Abdul Majid Basmar, Basmar Basri Basri Bidol, Syamsuddin Budi Prasetya Dede Puspa Pujia Djabar, Sadly Abdul fitriana, ika Fitriani, Mustaani Fungsiawan Fungsiawan Fungsiawan Ghofar, Fahri Rozani Haerani, Nurul Hamid, Mulyadi Hamid, Siti Hardiyanti Mustaina Hamzah, M. Nasir Hapdayani, Hapdayani Hasniaty, Hasniaty Hatta, Mohammad Haya, Rachmatan Heni Nurhayati Hipzi Rahmadin Noor Hurian Kamela Indriati Amirullah Indriati Amirullah Intan Dyah Pravita Ipmawan, Ipmawan Kahfi, Fahrul Kamarulah, Kamarulah Katriani, Ariska Nova Khaeriyah Khaeriyah Khaeriyah Khaeriyah Kirana, Andi Candra Layuk, Sofyan Patrich Linggi, Tiara Titania Marliana Marliana Mas’oud, Nurfitra Indriani Megawati - Mohammad Hatta Alwi Muh. Farid Dwi Saputra Muhamad Aji Permana Putra Muhammad A Muhammad Chaerul Muhammad Suryana Muin, Sri Andrianti Mujahid Mujahid Mujahid Mujahid, Mujahid Mulianti, Esa Muliyadi Hamid Muliyadi Hamid Mutmainna, Mutmainna Nikolas Fajar Wuryaningrat Nur Alim Djalil Nurini, Sri Hesti Nurjannah Nurjannah Nursalam Nursalam P, Maysius Pangerang, Andi Facrul Putri, Andi Arieska Dwii Rachmah, Kismuh Rainfil, Rainfil Ramadani, Triska Rasmika, Rasmika Razak, Darmianti Ridwan, Ridwan Risdianto Risdianto, Risdianto Rosnaini Daga Rr Dian Anggraeni Rusman, Muh. Khairil Said, Asri Samayo, M. Rio Saputro, Lukasiwan Eddy Sepdiansar, Risal Serah, Kapreli Shine Pintor Siolemba Patiro Siswan, Siswan Sri Adrianti Muin St. Rukaiyah Steviani Batti Sudarmini Syam Surahman, Irmadanah Susilowati Susilowati Syahrul Syahrul Syamsul Riyadi Tamrin Tamrin Tamsil, Erni Tiara Erika Amalia Tiara Erika Amalia Triska ramadani Veranita, Veranita Vieronicha Lyu Sipanghona Wahyu Wahyu Yahya, Adibah Yasmi, Yasmi Yusiresita Pajaria Yusri Yusri