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All Journal Tekno - Pedagogi : Jurnal Teknologi Pendidikan Indonesian Journal of Forestry Research JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Jurnal Manajemen Pelayanan Publik Majalah Ilmiah Bijak Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Devotion: Journal of Research and Community Service Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Jurnal Manajemen Bisnis Transportasi dan Logistik Innovative: Journal Of Social Science Research JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Business, Management & Accounting Journal Indonesian Journal of Forestry Research Jurnal Pengabdian Masyarakat dan Penelitian Terapan Atestasi : Jurnal Ilmiah Akuntansi
Yuliantini Yuliantini
Institut Transportasi Dan Logistik Trisakti, Jakarta
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Services Quality of Ship Agency and Services Interpersonal Communication In Shipping Companies Yuliantini, Yuliantini; Sihombing, Sarinah; Yoanyta Octora, Theresye; Saribanon, Euis; Thamrin AR, Muhammad
Devotion : Journal of Research and Community Service Vol. 3 No. 8 (2022): Devotion: Journal of Research and Community Service
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/dev.v3i08.171

Abstract

This study aims to analyze the relationship between ship agency service quality, interpersonal communication and user satisfaction at PT Buana Listya Tama, either partially or simultaneously. This study uses a quantitative method by conducting a survey, and the data is analyzed using correlation and regression. The results showed that the interpersonal communication variable was also positively correlated with customer satisfaction with a t-count value of 6.108 and greater than t-table of 1.998 so that Ho was rejected and Ha was accepted. Through the F test, it is known that the quality of service and interpersonal communication simultaneously correlates with satisfaction where F count is greater than F table (90.839 > 2.75) 50 so that Ho is rejected and Ha is accepted. The coefficient of determination (R Sguare) between variables is 0.749 or 74.9%. The contribution of service quality and interpersonal communication to customer satisfaction is 74.946%, while 25.1% is influenced by other factors not examined. 749 or 74.9%. The contribution of service quality and interpersonal communication to customer satisfaction is 74.946%, while 25.1% is influenced by other factors not examined. 749 or 74.9%. The contribution of service quality and interpersonal communication to customer satisfaction is 74.946%, while 25.1% is influenced by other factors not examined.
Peningkatan Kualitas dan Efisiensi Pengiriman Kargo Udara di PT Ritra Cargo Cabang Denpasar Yulihapsari, Ika Utami; Saribanon, Euis; Silalahi, Dapot Hamonangan; Nasrullah, Nasrullah; Yuliantini, Yuliantini
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2401

Abstract

This Community Service (PKM) activity was carried out at PT Ritra Cargo Denpasar branch with the aim of improving the quality and efficiency of air cargo shipments through the implementation of better packaging procedures and more accurate document management. The company faced issues such as packaging damage, shipping delays, and offloading, which affected customer satisfaction and operational performance. The method of implementation included training the operational staff on packaging standards, document management, and more efficient verification procedures. The results showed a significant reduction in packaging damage, shipping delays, and offloading, with an increase in customer satisfaction as reflected by higher satisfaction ratings. Thus, the training and implementation of new procedures have successfully improved PT Ritra Cargo's operational efficiency and contributed to enhancing the quality of air cargo shipment services. This activity also contributes positively to the development of logistics knowledge, particularly in the effective management of shipments and packaging
Digital Marketing and the Presentation of Corporate Financial Statements: An Analysis of the Literature on Transformation and Impact Yuliantini, Yuliantini; Saribanon, Euis; Olfebri, Olfebri; Rahmawati, Aisyah; Yulihapsari, Ika Utami
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i2.912

Abstract

This study aims to analyze the integration of digital marketing with corporate financial reporting, focusing on its impact on transparency, accountability, and the challenges associated with its implementation. The research adopts a qualitative approach through an extensive literature review, systematically examining scholarly articles, industry reports, and case studies from reputable sources. The analysis uses thematic coding to identify trends, challenges, and the implications of integrating digital marketing data into financial reporting. The findings reveal that digital marketing significantly enhances financial transparency and accountability by providing real-time data and facilitating dynamic stakeholder engagement. Platforms such as social media and corporate websites are pivotal in disseminating financial information and receiving real-time feedback, improving financial reports' accuracy. However, integrating digital marketing data poses challenges, including data security, regulatory compliance, and the need for new skills among financial professionals. Companies that effectively harness AI and big data analytics in their financial reporting demonstrate improved forecasting and decision-making capabilities. This integration offers transformative opportunities for businesses to enhance their financial reporting's accuracy and timeliness. Nevertheless, addressing the challenges of data integration and security, as well as bridging the skills gap, is crucial for realizing the full potential of digital marketing in financial reporting.
Penerapan Sistem Informasi Pengawasan Itjen TNI Sebagai Teknik Audit Berbantu Komputer Pada Kegiatan Pengawasan Di Lingkungan TNI Kausar, Alif; Yuliantini, Yuliantini; Setiawan, Agung
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13351

Abstract

Pengendalian intern dirancang untuk mencapai tujuan organisasi melalui pemanfaatan sumber daya yang ekonomis, efisien, dan efektif sesuai ketentuan. Fungsi utama pengendalian intern adalah mengidentifikasi dan mengoreksi deviasi dari rencana yang telah ditetapkan, dengan pengendalian yang bersifat preventif atau deduktif. Tentara Nasional Indonesia dalam pelaksanaan program yang didukung anggaran negara, menerapkan prinsip Ketertiban, Kepatuhan, Efektif, Efisien, dan Ekonomis (2K3E). APIP berperan sebagai Quality Assurance, Consulting Partner, dan Early Warning System dengan pendekatan audit berbasis manajemen risiko. Untuk meningkatkan efektivitas pengawasan, Itjen TNI telah mengembangkan Sistem Informasi Pengawasan Itjen TNI (SIPI) yang dirancang untuk memberikan informasi yang valid, cepat, dan akurat. SIPI membantu meningkatkan efektivitas dan efisiensi pengawasan melalui Teknik Audit Berbantu Komputer (TABK). Penerapan teknologi ini penting untuk meningkatkan kualitas pengawasan dan tata kelola di lingkungan TNI, serta memastikan pelaksanaan tugas dan fungsi yang baik.
The Role of Human Resources to Improve the Optimization of e-Procurement Implementation in PT Pertamina Trans Kontinental's Ship Operations Maemunah, Siti; Musliha, Fadlia; Yuliantini, Yuliantini; Pahala, Yosi
Business, Management & Accounting Journal (BISMA) Vol. 2 No. 3 (2025): BISMA Journal November 2025
Publisher : Baca Dulu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/bisma.v2i3.157

Abstract

This study aims to analyze and evaluate the implementation of the e-procurement system in the operations of PT Pertamina Trans Kontinental (PT PTK) vessels, as well as the role of human resources (HR) in optimizing the application of this system. The research also explores the factors that influence the success of e-procurement implementation, both from the internal side of the company, such as good management and HR management, and from the external side, including supporting technological infrastructure and policies. This study uses a qualitative method with a descriptive approach and NVivo 12 software for data analysis. The research duration was 3 (three) months through interviews with informants consisting of the Procurement Manager, ICT Manager, Vessel Procurement and Operations Coordinator, SmartGEP Manager, and six HR employees involved in the implementation and management of the e-procurement system, totaling 10 participants, this research delves into the various challenges and solutions in implementing e-procurement in the vessel operations of PT PTK. The analysis results show that the implementation of e-procurement has increased efficiency, transparency, and accountability in the procurement of goods and services. However, there are still challenges related to HR adaptation and technological infrastructure. This research contributes to the development of e-procurement theory, particularly in the maritime industry context, and provides practical recommendations to enhance HR capacity in managing a more effective and sustainable e-procurement system.
Co-Authors Abdul Ghafar Abel Abel Aditya Wardana, Aditya agung setiawan Agusinta, Lira Aisyah Rahmawati Aji, Adnan Bayu Andri Primadi Andri Primadi Andriyanto Andriyanto Anom Baskoro, Dian Antonio, Marites Del Prado Aswanti Setyawati Bagus Aprian Budi Karyono, Aris Cecep Pahrudin, Cecep Dwi Meisyifa Kaoy Dwisilo Sucipto, Yuwono Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Emi Roslinda Erlin, Banun Euis Saribanon, Euis Fachry Azhar Fernanda Audi Fakhri Ghafar, Abdul Herlina Herlina Honny Fiva Akira Huber Yaspin Tandi Ika Utami Yulihapsari Indra Setiawan Indra Setiawan Indrawan, Rully Juliater Simamarta Kadarisman, Muh Kausar, Alif Kurnia Sinta, Azmieti Laurentius Bagus Permana Liana, Esti Lumuan, Lumuan Lut Mafrudo M. Arief Ramdhany Marthaleina Ruminda Sitorus Mudjiardjo, Mudjiardjo Mudjiarjo Mudjiarjo Muh Kadarisman Muh. Kadarsiman, Muh. Muhammad Iqbal FIrdaus, Muhammad Muhammad Thamrin Muhammad Thamrin Musliha, Fadlia Nashrullah, Nashrullah Nasrullah Nasrullah Oce Prasetya, Oce Olfebri Olfebri, Olfebri Payaman Manik Prasadja Ricardianto, Prasadja Primadi Candra Susanto Rahmayanti, Destya Retno Mawarti, Retno Rohana Sitanggang RR. Ella Evrita Hestiandari Sarfilianty Anggiani, Sarfilianty Sarinah Sarinah Silalahi, Dapot Hamonangan Siti Maemunah Siti Maemunah Sri Rahardjo Suharto Abdul Majid Sulistyaningsih, Erny Teddy Hardiand Tohir, Muhammad Veronica Veronica Wolfhardus Octavianus Basi Wynd Rizaldy Yana Tatiana, Yana Yoanyta Octora, Theresye Yosi Pahala, Yosi Yulianti Keke Yusuf Yusuf