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Journal : An Idea Health Journal

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENDAFTARAN ONLINE PADA BPJS KESEHATAN MELALUI APLIKASI MOBILE JKN Indriani, Nova; Duana, Maiza; Fitriani, Fitriani; Yulizar, Yulizar; Murdani, Ihsan
An Idea Health Journal Vol 4 No 03 (2024)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v4i03.331

Abstract

Tremendous technical progress has defined the period of contemporary globalization. BPJS Kesehatan released a mobile application called JKN. The goal is thatcustomers can quickly benefit fromthe service.Theauthor conducted this study in order to understand and identifyhowto assess customer satisfactionand related service quality. BPJS Kesehatan online registrant via mobile JKN. The quantitative approach is the method taken in this study. Quantitative techniques are applied to deliberate data analysis after research instruments used for data collection challenge pre-existing assumptions. Based on research findings and data analysis, customer satisfaction of STNK JKN in South Aceh Regency is influenced by service quality. Based on the hypothesis test, it has shown that the calculated value (5.941>1.98472) or sig <? (0.00 = 0.00) is greater than the table inconclusion, client happiness is influenced by the quality of services provided, namely JKN car registration can be taken based on the findings of studies that have been conducted. This shows that customer satisfaction with JKN car registration is influenced by service quality variables, supporting the hypothesis. With an R2 of 0.284, it can be concluded that 28.4% of the satisfaction variable is explained by the service quality variable
Factors Associated with Healthy Toilet Ownership in Drien Kipah Village, Southwest Aceh Regency Ulvani; Kiswanto, Kiswanto; Yulizar, Yulizar; Darmawan, Darmawan; Nabela, Danvil
An Idea Health Journal Vol 5 No 01 (2025)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v5i01.355

Abstract

Having a healthy toilet is basic sanitation that must be had in all househodsl. This research aims to determine the factors related to the ownership of healthy latrines. This research uses quantitative research with a cross sectional design. The sample in this research A total of 87 samples were obtained using a simple random sampling technique using the Slovin formula. The results of the research show that there is a relationship between the level of community knowledge and ownership of healthy latrines in Drien Kipah Village, Southwest Aceh Regency. There is a relationship between the level of knowledge and ownership of healthy latrines, p-value= 0.003 (OR=0.266), there is no relationship between attitudes and ownership of latrines. healthy with p-value=0.371, (OR=1.474), there is no relationship between education and ownership of a healthy latrine with pvalue=0.843 (OR=0.896) and there is no relationship between income and ownership of a healthy latrine with p-value value= 0.458 (OR=1.516).
ANALISIS PENGAWASAN DAN PEMBINAAN HYGIENE SANITASI PANGAN (HSP) DI RUMAH MAKAN WILAYAH KERJA DINAS KESEHATAN ACEH BARAT DAYA Nahri, Wilda tun; Darmawan, Darmawan; Yulizar, Yulizar; Yarmaliza, Yarmaliza; Alamsyah, T
An Idea Health Journal Vol 5 No 01 (2025)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v5i01.363

Abstract

The implementation of the food hygiene and sanitation supervision and coaching program is a requirement for quality standards for health, safety and the feasibility of the place of management that must be carried out by every restaurant business actor. The purpose of the research is to find out how effective the implementation of the sanitation supervision and coaching program in restaurants. The research method uses qualitative research, data is obtained from the results of observation and in-depth interviews. The number of informants was eight. The research was carried out from January to February 2024. The resultsof the study show that the supervision and guidance program for restaurant hygiene and sanitation in the Southwest Aceh Health Office Work Area is carried out by a team in the Environmental Health Sector. The inhibiting factors in the implementation of the program are the unavailability of human resources, lack of budget, lack of infrastructure, implementation methods only using questionnaires, implementation strategies have not shown the success rate of restaurant businesses to obtain HSP worthiness certificates and there are no local government policies regulating intensive supervision and coaching. The conclusion of this study is that the problems of human resources, fund allocation, infrastructure, methods, strategies and policies show that there are still many challenges to be overcome.
Co-Authors Afriani, Yusli Afrianti Afrianti, Afrianti Agustina, Yofi Ahman Ahman, Ahman Alamsyah, T Alfika, Alfa Anggraini, Fera Anjeli, Dini Arie Anggraini Armi Ilda Fitri Rusdi Aulia Putri Aulia Safitri, Aulia Aulia, Yulfa Auzar Ali Ayu Ketut Dianasari, Gusti Azhari Azhari Basem, Zamhir Bayu Anggileo Pramesona Chairuna Chairuna Citra Chumairah Sari Dachrul Aldy Damayanti, Siti Darmawan Darmawan DEWI CISELIA Duana, Maiza Edi Suharyadi Elkhapi, Novani Fahlevi, Muhammad Iqbal Fajriani Fajriani Fitriani Guslihan D Tjipta Harahap, Julienda Br Hendrix Mustaufik Heru Santosa Ihsan Murdani Imran Hadi Indah Wahyu Fitri Indirawati, Sri Malem Indriani, Nova Ipah Saripah, Ipah Jihad, Fikri Faidul Kiswanto Kiswanto Lily Emsyah Lutfi, Fakhrurradhi Luthfi, Fakhrurradhi M Tahir Mariana Mariana Marniati Marniati, Marniati Maulana, Fani Eed MAYUASTI MAYUASTI MERISA RISKI Meta Ulan Sari Minarti Minarti Minarti Minarti Minata, Fika Mistika Andriani Mondia, Lira MS, Abdul Rasyid Muktar, Sabirul Murdani, Ihsan Mustafa Kamal Nabela, Danvil Nahri, Wilda tun Nani Widia Nasti, Nilawati Nasution, Nurromsyah Nova Sri Astuti Novitasari, Anggi Nurhasanah Nurhasanah Nurihsan, Achmad Juntika Nurmaini Nurmaini Nurromsyah Nasution Nursia N, Lili Eky Nursia, Lili Eky Orita Satria Putra, Onetusfifsi PUTU LUSITA NATI INDRIANI Rahma Leora Ramadona, Mayang Dwi Ramazan, Feri Rasyidah Rasyidah Riani, Yunita Rika Kurnia Sari Ririn Sevda Korini RIZA RIZA Rizka Amalia Rizka Silvia Arizona RR. Ella Evrita Hestiandari Rusy Rusyida Salman Saaputra, Kurniawan Arya Salman Sofi Artoni Sawani, Sawani Septi Peni Shanty Octavia Siahaan, Perry Boy Chandra Siregar, Siti Jahraeni Siti Aisyah Siti Muniroh Sri . Handayani Sri Andreani Sri Handayani Suarni, Nandar Susy Sriwahyuni Syam, Syafa'atiz Zikri T.M. Rafsanjani Tari, Tari Tetuko Barruansyah, Rauf Teungku Nih Farisni Ulvani Utari Praba Astuti Wahyu Ernawati Yarmaliza, Yarmaliza Yeliza Riani Yunola, Satra Zakiyuddin, Zakiyuddin Zuhrotunida Zuhrotunida Zulher, Zulher