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All Journal Jurnal Sosial Ekonomi Pertanian JDM (Jurnal Dinamika Manajemen) JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Dinamika Pengabdian (JDP) Jurnal Bisnis, Manajemen, dan Informatika Jurnal Mirai Management Hasanuddin Economics and Business Review Hasanuddin Journal of Applied Business and Entrepreneurship SEIKO : Journal of Management & Business JURNAL MANAJEMEN BISNIS Jurnal Ilmiah Edunomika (JIE) Ilomata International Journal of Management Accounting Profession Journal (APAJI) HASANUDDIN JOURNAL OF BUSINESS STRATEGY Enrichment : Journal of Management Paulus Journal of Accounting (PJA) MAHATANI: Jurnal Agribisnis (Agribusiness and Agricultural Economics Journal) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Jurnal Ekonomi JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal Of Human And Education (JAHE) Scientium Management Review Economics and Business Journal Journal of Business Issues The Scientia Journal of Economics Issues Journal of Entrepreneurship and Financial Technology The Scientia Journal of Financial issues
Nurdjanah Hamid
Economics And Business Faculty, Hasanuddin University
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : JURNAL MANAJEMEN BISNIS

 1 
Can Employee Competency Engage Islamic Banking Customers ? Ria Mardiana Yusuf; Nurdjanah Hamid; Andi Ratna Sari Dewi; Hasnidar
Jurnal Manajemen Bisnis Vol. 10 No. 1 (2023): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v10i1.429

Abstract

Islamic banking is demanded to continue improving in providing the best service to customers. It is not enough to understand how to keep customers doing transactions, companies must know that there are other ways consumers contribute to the company and stay engaged in itThe level of customer engagement can be shown in how involved they are with the company's offerings. The research team wanted to see how employee skills affected customer satisfaction. Makassar's Sharia Commercial Bank served as the study's sample institution. 200 questionnaires. The results of the study were processed using smartPLS 3. The results showed that employee competency has a significant effect on customer satisfaction, employee competency has no significant effect on customer engagement, and customer satisfaction has a significant effect on customer engagement.
Application of Capital Asset Pricing Model (CAPM) Sector Company Insurance Andi Ratna Sari Dewi; Nurdjanah Hamid
Jurnal Manajemen Bisnis Vol. 10 No. 1 (2023): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v10i1.432

Abstract

Application of Capital Asset Pricing Model in Insurance Sector Companies". For stock selection decisions. In this study, the insurance sector became the author's choice to compare and choose the optimal stock, PT. Maximus Graha Persada Insurance with issuer code (ASMI), PT. Asuransi Harta Aman Pratama with issuer code (AHAP) and PT. Asuransii Multhi Artha Guna with issuer code (AMAG). The method used in this study is a quantitative research method. The sampling technique is generally carried out randomly by collecting quantitative or statistical data The data used in this study is secondary data where the stock price or closing price of the insurance sector is chosen randomly by the author, and the selected one is an insurance company with issuer codes ASMI, AHAP, and AMAG in brackets for five consecutive years. Data analysis techniques used to explain stock investment decision-making use the Capital Asset Pricing Model (CAPM) method. The study results used CAPM that the shares of insurance companies with the issuer code AMAG are the best stocks for investors because they have the lowest positive return rate and beta value.
Co-Authors A Ratna Sari Dewi A Ratna Sari Dewi A.Ratna Sari Dewi Abdul Kadir Abdul Razak Munir Agus Yulianto Ahmad Ramadhan Siregar Ahmad Ramadhan Siregar Alfiana Alfiana Alfiana Amiruddin Amrullah Amiruddin Amrullah, Amiruddin Anak Agung Gede Sugianthara Andi Farid Andi Kusumawardani Andi Kusumawati Andi Nadya Nurul Faqihah Andi Nanda Jeihan Fatihah Andi Reni Andimas Putra, Brian Annidar Eka Saputri Annidar Eka Saputri Ardiansyach Ardiansyach Arham Haryadi Arief Fajar Kurniawan Ayudini Samudri Baharuddin Patandjengi Baja, Wa Ode Nurlintang Bambang Asmoro Citta, Andi Batary Deasy Ariati Dewantara, I Wayan Gede Suharta Dewi, A Ratna Sari Dewi, Andi Ratna Sari Djabir Hamzah Djabir Hamzah Eka Afnan Troena Erlina Pakki Eva Yuniarti Utami Faisal Tasbih Faisal Tasbih Fatimah Nurhudasari Fauziah Umar, Fauziah Francisco Soares de Jesus Gustria Emanuela H Djabir Hamzah Hakim, Muh Haidir Hakim, Wardani Hariyono Gunawan Hasnidar Helmi Ali Heri Setiawan Heri setiawan Idayanti Nursyamsi Indriyanti Sudirman irayani Isabella Ishak Ismail Jusni Ambo Upe Kartini AS Maat Pono Maat Pono Maat Pono Maming, Jumidah Marliati Marliati Marlina Ulfa Merlin Pairi MUH ASDAR Muh Haidir Hakim Muhammad Al Ghozali Muhammad Asdar Muhammad Idrus Taba Muhammad Taufiq Muhammad Toaha Muhammad Yunus Amar Muslimah, Cantika Dara Musran Munizu Muzakkar Zul Fuadi Nabila Mutiasari Yunus Nurdin Brasit Nurqamar, Insany Fitri Osman, Isnawati Otto R Payangan Rei Restu Asyari Ria Mardiana RIA MARDIANA Ria Mardiana Ria Mardiana Yusuf Ria Mardiana Yusuf Ria Mardiana Yusuf Samsinar Samsinar Siti Haerani Siti Haerani Siti Haerani Siti Nurjannah Saleba Sitti Aisyah Muthmainna K. Samma Slamet Riyadi Sri Wahyuningsi Sumardi Sumardi . Syamsu Alam Tikson, Shinta Dewi Sugiharti Tri Asmoro Ady Usmia, Sitti Utami, Eva Yuniarti Wahda Rasyid Wahda, Wahda Wahyudi Yunus Amar Yunus Amar