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Journal : Values

PENGARUH KARAKTERISTIK INDIVIDU, KOMPETENSI DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PADA PT. VEGAS VIVA VENTURY BALI Ni Gusti Ayu Ade Dwi Yosiana Sari; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 4 No. 1 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

This research was conducted at PT. Vegas Viva Ventury Bali, this study aims to determine the effect of Individual Characteristics, Competence and Communication on Employee Performance. The population in this study were all employees of PT. Vegas Viva Ventury Bali. The sample used in this study was 45 respondents using simple random sampling method. The method used in this study is Multiple Linear Regression Analysis. The results showed that individual characteristics and communication had a positive and significant effect on the performance of employees at PT. Vegas Viva Ventury Bali while the charge has a negative and significant effect on the performance of employees of PT. Vegas Viva Ventury Bali.
PENGARUH KOMPENSASI, KEPUASAN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BANK BPD CABANG UTAMA DENPASAR Ketut Agus Wira Adnyana; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 4 No. 2 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

An employee is said to have high performance, if the set workload is achieved and if the realization of work results is higher than that set by the company. Employee performance is very necessary, because with this performance it will be known how far their ability is in carrying out the tasks assigned to them. This research was conducted with the aim to determine the effect of compensation, job satisfaction, and work environment on employee performance at PT. BPD Bank Denpasar Main Branch. This research was conducted at PT. BPD Bank Denpasar Main Branch. The object of research in this study is compensation, job satisfaction, and work environment on employee performance at PT. BPD Bank Denpasar Main Branch. The population in this study were 63 employees of PT. BPD Bank Denpasar Main Branch. The sample in this study were 63 respondents who were determined based on the saturated sample method. Data collection was carried out through interviews and questionnaires. The analysis technique used in this study was multiple linear regression analysis which was processed using SPSS version 25 software. Based on the results of the analysis of this study, it shows that compensation has a positive and significant effect on employee performance at PT. BPD Bank Denpasar Main Branch. Job satisfaction has a positive and significant effect on employee performance at PT. BPD Bank Denpasar Main Branch. The work environment has a positive and significant effect on employee performance at PT. BPD Bank Denpasar Main Branch.
PENGARUH STRES KERJA, KONFLIK KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA UPTD PUSKESMAS SUKAWATI II KABUPATEN GIANYAR Iluh Devi Puspa Wati; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 4 No. 2 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Performance is the result of work performance in the form of both quality and quantity achieved by human resources per unit time in carrying out their work duties in accordance with the responsibilities given to them. factors that can affect employee performance include work stress, work conflict, and work discipline. This study aims to determine the effect of work stress, work conflict, and work discipline on employee performance at UPTD Puskesmas II Gianyar Regency. The location of this research is UPTD Puskesmas Sukawati II Gianyar Regency which is located at Jl.Kesawa No.1, Singapadu Kaler, Kec. Sukawati, Gianyar Regency. The objects examined in this study are work stress, work conflict, work discipline, and employee performance. The population in this study was all employees of the Sukawati II Health Center, Gianyar Regency, totaling 72, determining the number of samples used by the authors in this study using the census method based on the provisions put forward by Sugiyono (2017), who said that "saturation sampling is a sampling technique when all members of the population are used as samples. Another term for saturated sample is census. The data analysis technique used is multiple linear regression analysis. The results showed that work stress, work conflict, and work discipline had a negative and significant effect on employee performance at the UPTD Puskesmas Sukawati II, Gianyar Regency.
PENGARUH KARAKTERISTIK INDIVIDU, KOMPETENSI, DAN IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN PADA PT TELKOM CABANG UBUD GIANYAR I Komang Aditya Prawira Nugraha; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 4 No. 3 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

PT Telkom as a state-owned company should provide satisfactory service to its customers, for this reason, employees who are competent in their respective fields of work are needed so that they can show maximum performance in providing services. However, several problems began to be encountered, starting from individual characteristics, employee competence, and an organizational climate that was not yet conducive, causing employee performance to be less than optimal. This study aims to examine and obtain empirical evidence of the influence of individual characteristics, competencies, and organizational climate on employee performance at PT Telkom Ubud Gianyar Branch. The population in this study was all employees at PT Telkom Ubud Gianyar Branch as many as 35 people, the sampling technique used a saturated sample, so that the entire population was used as a sample. The analytical tools used are multiple linear analysis, classical assumption test, t test, and F test. The results of this study indicate that individual characteristics have a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch. Competence has a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch. Organizational climate has a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch.
PENGARUH E-WORD OF MOUTH, KEPERCAYAAN MEREK, DAN E-SERVICE QUALITY TERHADAP KEPUTUSAN PENGGUNAAN E-COMMERCE SHOPEE DI KOTA DENPASAR Ni Nyoman Wida Sugiantari; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 5 No. 1 (2024): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

A new shopping trend thas has emerged among today’s society is shopping online, especially after the emergence of many electronic commerce or what we usually know as e-commerce. The decision to use can be interpreted as choosing from two or more existing alternatives and choosing one of them, where the alternative choice that consumers choose depends on their needs which can encourage them to make the right choice, such as choosing to use e-commerce Shopee. This research aims to find out and explain E-Word of Mouth, Brand Trust, and E-Service Quality on Usage Decisions. The sample in this research was 96 respondents who were e-commerce Shopee users in Denpasar City. Determining the sample in this research used a non-probability sampling technique using purposive sampling. The analytical method used is multiple linear analysis. The research results show that E-Word of Mouth, Brand Trust, and E-Service Quality have a positive and significant effect on Usage Decisions.
PENGARUH SELF LEADERSHIP, MOTIVASI, DAN SELF EFFICACY TERHADAP KINERJA KARYAWAN PT TIRTA INVESTAMA KABUPATEN BADUNG I Gusti Bagus Dony Manggala S; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 5 No. 2 (2024): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

The aim of this study was to analyze the impact of self-leadership, motivation, and self-efficacy on employee performance. The population under investigation consisted of employees at PT Tirta Investama. The sample for this study comprised 86 respondents, selected through simple random sampling. A questionnaire was utilized to collect primary data from the 86 respondents. The research employed regression analysis to ascertain the influence of self-leadership, motivation, and self-efficacy on employee performance. The results, derived from multiple linear regression analysis, revealed several significant findings. The T-test indicated that self-leadership has a positive effect on employee performance, as evidenced by a coefficient value of 0.210 and a significance level of 0.007, which is below the threshold of 0.05. Motivation similarly demonstrated a positive and significant impact on employee performance, with a coefficient value of 0.260 and a significance level of 0.000, below the 0.05 threshold. Additionally, self- efficacy exhibited a positive and significant effect, supported by a coefficient value of 0.276 and a significance level of 0.000, below the 0.05 threshold. These findings underscore the importance of self- leadership, motivation, and self-efficacy in enhancing employee performance within the context of PT Tirta Investama.
PENGARUH KEPEMIMPINAN, KEPUASAN KERJA, DAN KOMPETENSI TERHADAP KINERJA KARYAWAN PT. PADI MANDIRI VALUTA DENPASAR I Kadek Yayang Arta Sentana; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 5 No. 3 (2024): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Employee performance is very important in the success of a company, one of which is by good leadership, providing employee job satisfaction and maintaining employee work competence. The purpose of this study is to determine the influence of leadership, job satisfaction and competence on the performance of PT. Padi Mandiri Valuta Denpasar. The location of this research was conducted at PT. Padi Mandiri Valuta Denpasar with a sample of 30 respondents. The sampling method used in this study is a nonprobability sampling method in the form of saturated sampling. The data analysis techniques used are multiple linear regression analysis, determination coefficient test, F test and t test. The results of this study found that leadership has a positive and significant effect on employee performance which means better leadership. Job satisfaction has a positive and significant effect on employee performance. Competency has a positive and significant effect on employee performance. Suggestions that can be given in this study are the leaders of PT. Padi Mandiri Valuta Denpasar in order to always be able to provide motivation or enthusiasm for all employees so that they can do work with maximum results, provide job training to employees, and provide traning in advance to prospective employees.
PENGARUH KUALITAS PELAYANAN, SERVICESCAPE DAN SOSIAL MEDIA TERHADAP KEPUTUSAN WISATAWAN MENGINAP PADA OM HAM RETREAT UBUD, GIANYAR I Putu Gd. Widnyana Putra; I Nengah Suardika; I Gede Rihayana
VALUES Vol. 6 No. 1 (2025): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Keberadaan pelayanan berkualitas dalam sektor perhotelan memiliki peranan yang sangat penting dalam meningkatkan keputusan wisatawan untuk menginap. Dalam hal ini, Om Ham Retreat Ubud, Gianyar, yang dikenal dengan konsep "healing hotel", perlu terus meningkatkan kualitas pelayanan, servicescape, dan strategi pemasaran melalui media sosial untuk menarik lebih banyak wisatawan. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas pelayanan, servicescape, dan media sosial terhadap keputusan wisatawan untuk menginap. Jumlah sampel yang digunakan sebanyak 96 responden yang merupakan wisatawan domestik dan mancanegara. Pengambilan sampel menggunakan teknik purposive sampling, dengan pengumpulan data melalui kuesioner skala Likert. Data diolah menggunakan program Statistical Package for the Social Sciences (SPSS) dengan metode regresi linier berganda. Hasil penelitian membuktikan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap keputusan menginap, servicescape berpengaruh positif dan signifikan terhadap keputusan menginap, serta sosial media juga berpengaruh positif dan signifikan terhadap keputusan menginap.
PENGARUH KECERDASAN EMOSIONAL, EFIKASI DIRI, DAN KEMAMPUAN KERJA TERHADAP KINERJA PEGAWAI PADA PERUMDA AIR MINUM TIRTA SANJIWANI KABUPATEN GIANYAR Dewa Ayu Sasprita Prilia; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 6 No. 1 (2025): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Penelitian ini dilakukan berdasarkan kesenjangan hasil penelitian terdahulu (research gap) dan perbedaan fokus bahasan tentang kecerdasan emosional, efikasi diri, dan kemampuan kerja terhadap kinerja pegawai. Selain itu, terdapat pula permasalahan penelitian (research problem) yaitu dalam operasionalnya Pada Perumda Air Minum Tirta Sanjiwani Kabupaten Gianyar masih terjadi masalah kinerja pegawai yang dapat dilihat dari jumlah belum terselesaikannya pengaduan dari masyarakat. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kecerdasan emosional, efikasi diri dan kemampuan kerja terhadap kinerja pegawai. Penelitian ini dilakukan pada Pada Perumda Air Minum Tirta Sanjiwani Kabupaten Gianyar dengan sampel penelitian yang berjumlah 74 responden yang diambil menggunakan teknik sampling jenuh. Seluruh data yang diperoleh dari distribusi kuisoner layak digunakan, selanjutnya dianalisis menggunakan regresi linier berganda, analisis koefisien korelasi, analisis koefisien determinasi, uji hipotesis (uji F dan uji t). Hasil penelitian menunjukkan bahwa (1) Kecerdasan emosional berpengaruh positif dan signifikan terhadap kinerja pegawai pada Perumda Air Minum Tirta Sanjiwani Kabupaten Gianyar (2) Efikasi diri berpengaruh positif dan signifikan terhadap kinerja pegawai pada Perumda Air Minum Tirta Sanjiwani Kabupaten Gianyar. (3) Kemampuan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai pada Perumda Air Minum Tirta Sanjiwani Kabupaten Gianyar.
PENGARUH DISIPLIN KERJA, KEMAMPUAN KERJA DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA RESTORAN NEW FURAMA SEAFOOD KEDONGANAN Ni Kadek Reshianawati; I Gede Rihayana; Bagus Nyoman Kusuma Putra
VALUES Vol. 6 No. 2 (2025): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Menghasilkan kinerja yang baik merupakan dasar pengembangan perusahaan, oleh karena itu perlunya mengelola dan memahami faktor yang menjadi pengaruh kinerja karyawan. Penelitian ini bertujuan untuk mengetahui pengaruh disiplin kerja, kemampuan kerja dan kepuasan kerja terhadap kinerja karyawan pada Restoran New Furama Seafood Kedonganan. Jumlah sampel penelitian yaitu 51 responden yang merupakan seluruh karyawan Restoran New Furama Seafood Kedonganan yang diperoleh memakai teknik sampel jenuh. Pengumpulan data dilakukan melalui observasi, wawancara, dokumentasi dan kuesioner. Teknik analisis data menggunakan Analisis Regresi Linier Berganda. Temuan penelitian mengungkapkan disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Restoran New Furama Seafood Kedonganan, kemampuan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Restoran New Furama Seafood Kedonganan, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Restoran New Furama Seafood Kedonganan.
Co-Authors Adhika, Nyoman Resa Anak Agung Inten Sari Saraswati Anak Agung Sagung Ratih Astuti Apsari, Ni Nyoman Ari Putri Arsha, I Made Risma M Bagus Nyoman Kusuma Bagus Nyoman Kusuma Putra Bagus Nyoman Kusuma Putra Desak Made Febri Purnama Sari Dewa Ayu Putu Ratni Dewi Dewa Ayu Sasprita Prilia I Dewa Ayu Mas Liana Maharani I Gede Aditya Bahari I Gede Putu Kawiana I Gede Riana I Gst Ngrh Agung Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Agung Ngurah Gede Eka Teja Kusuma I Gusti Bagus Dony Manggala S I Gusti Ngurah Eka Teja Kusuma I Kadek Ary Sedana I Kadek Kristina Adi Putra I Kadek Yayang Arta Sentana I Ketut Aris Adi Prabawa I Ketut Setia Sapta I Komang Aditya Prawira Nugraha I Made Artha Putra Duwipayana I Made Astina Yoga I Made Risma M Arsha I Made Risma M Arsha I Made Risma M Arsha I Made Risma M. Arsha I Made Surya Prayoga I Nengah Aristana I Nengah Suardhika I Nengah Suardika I Nyoman Okta Parama Yoga I Nyoman Rasmen Adi I Nyoman Resa Adhika I Nyoman Resa Adhika I Putu Andika Adi Guna I Putu Eka Putra I Putu Gd. Widnyana Putra I Putu Ngurah Rizky Andika I Putu Wahyu Dwinata JS I Wayan Ananta Pramudya I Wayan Edi Arsawan I Wayan Mendra I Wayan Pegi Andika Ida Ayu Gede Sinta Krisnayanti Ida Bagus Ketut Surya Ida Bagus Putra Jaya Iluh Devi Puspa Wati Irma Puspita Devi Jimmy Harry Putu Suarthana Kadek Juniarta Kadek Noviantika Dewi Ketut Agus Wira Adnyana Komang Ayu Claudia Christina Putri Kusuma Putra, Bagus Nyoman Kusuma, I Gusti Ngurah Agung Eka Teja Luh Putu Krisma Yanti Luh Putu Petrisia Pradnya Wulandari Made Dwiky Mahendra Kusuma Made Krisna Ari Wijaya Made Pradnyan Permana Usadi Made Santana Putra Ni Putu Sri Maya Dewi Lestari Nengah Dodi Hari Wirawan Ni Gusti Ayu Ade Dwi Yosiana Sari Ni Kadek Astuti Ni Kadek Ayu Aprilia Ni Kadek Dwi Lestari Ni Kadek Dwita Candra Ni Kadek Ita Riyanti Ni Kadek Mery Widiastuti Ni Kadek Purnama Dewi Ni Kadek Reshianawati Ni Komang Ratih Yulianita Ni Komang Sasmita Agustini Ni Luh Ellsa Mega Putri Ni Luh Gede Ayu Wertisari Ni Luh Marlina Puspita Sari Ni Made Arie Krisnayanti Ni Made Dwi Puspitawati Ni Made Puspani Ni Made Setya Cahyani Ni Nyoman Adityarini Abiyoga Vena Swara Ni Nyoman Idayutri Ni Nyoman Wida Sugiantari Ni Putu Julia Susanti Ni Putu Leoni Anggita Devi Ni Putu Megiyani Ni Wayan Rahayu Anjani Ni Wayan Raheni Noviantika Dewi, Kadek Pande Kadek Aprilyana Dewi Pande Ketut Ribek Pande Putu Ade Permana Putra Sugama Perdana Putra, I Made Paramahansa Yogananda Putra, Bagus Nyoman Kusuma Putu Agus Eka Rismawan Putu Agus Prayogi Putu Pradiva Putra Salain Putu Pradiva Putra Salain, Putu Pradiva Putu Wulan Ariantini Resa Adhika, I Nyoman Rismayani, Ni Putu Sri Rahayu Roy Darmawan Roy Darmawan Salain, Putu Pradiva Putra SETIAWAN JODI, I WAYAN GEDE ANTOK Sudiyani, Ni Nyoman Tiksnayana Vipraprastha Wirangjani, Ida Ayu Putu