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ANALYSIS OF WORK DISCIPLINE AND JOB SATISFACTION ON LECTURER PERFORMANCE IN MEDAN CITY Henry Aspan; Rozaini; Ari Prabowo; Ami Natuz Zahara
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 4 (2024): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i4.1857

Abstract

This research aims to determine and analyze the influence of work discipline and satisfaction on the performance of lecturers in Medan City. The type of research used in this research is associative research with a quantitative approach. The population in this study is the population in this study, namely all lecturers at private universities in Medan City. The sampling method in this research uses a probability sampling method with a simple random sampling technique, namely taking sample members from the population randomly without paying attention to the strata in the population, with a sample size of 60 respondents. Data collection methods were carried out by means of questionnaires and interviews. The data analysis method used is multiple linear regression analysis. Based on the research results obtained partially and simultaneously, it shows that work discipline and satisfaction with the performance of lecturers in Medan City. The results of the coefficient of determination test obtained an adjusted R square value of 0.818 (81.8%). This shows that the variablework discipline and job satisfactionable to explainlecturer performance was 81.8%,while the remaining 18.2% is influenced by other variables not examined inthis research.
ANALYSIS OF PRICE PERCEPTION, WORD OF MOUTH AND CUSTOMER EXPERIENCE ON CUSTOMER SATISFACTION AT BAMBU UNGU RESTO Jihan Nabila; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 3 (2026): June
Publisher : CV. Radja Publika

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Abstract

The F&B business is one of the most popular businesses among various segments of society, from the lower to the upper classes. This is because food and beverages are among the primary human needs. Increasingly fierce competition in the culinary industry requires businesses to understand the factors that influence customer satisfaction in order to maintain customer loyalty. This study aims to analyze the influence of price perception, word of mouth, and customer experience on customer satisfaction at Bambu Ungu Resto. The method used was a quantitative approach, with data collection techniques through the distribution of questionnaires to 120 respondents, who are Bambu Ungu Resto customers. Data were analyzed using statistical tests including t-tests and simultaneous tests. The results showed that partially, price perception had no significant effect on customer satisfaction, while word of mouth and customer experience had a positive and significant effect on customer satisfaction. Simultaneously, price perception, word of mouth, and customer experience had a positive and significant effect on customer satisfaction. These findings indicate that customer satisfaction is more influenced by perceived experience and recommendations from other consumers than by price.
THE INFLUENCE OF LOCATION MOBILITY AND SAMAHAH SERVICE HOSPITALITY ON MOBILE COFFEE SALES VOLUME IN MEDAN CITY WITH CONSUMER BUYING INTEREST AS AN INTERVENING VARIABLE Nanda Fitria Aulanda; Nina Annisa; Nur Fatiha Utami Nasution; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the effect of location mobility and samahah service hospitality on mobile coffee sales volume in Medan City, with consumer buying interest as an intervening variable. This research uses a quantitative approach with a sample size of 400 respondents who are consumers of mobile coffee. The data analysis technique employs SmartPLS version 3 through outer model and inner model testing. The results show that location mobility has a negative and significant effect on sales volume, while samahah service hospitality has a positive and significant effect on sales volume. Location mobility and samahah service hospitality have a positive and significant effect on consumer buying interest. Consumer buying interest also has a positive and significant effect on sales volume. In addition, consumer buying interest is proven to significantly mediate the effect of location mobility and samahah service hospitality on sales volume. The findings of this study emphasize that high mobility creates a suppressor effect that reduces sales consistency, while implementing ethical hospitality and smart relocation scheduling play an important role in maximizing transaction rates.
PROTECTION OF INDIGENOUS PEOPLES' RIGHTS TO CUSTOMARY LAND AMIDST INVESTMENT AND AREA EXPANSION Gloria Gita Putri Ginting; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 6 (2023): December
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the forms of legal protection for the rights of indigenous peoples to customary land amidst increasing investment and regional expansion, while simultaneously formulating strengthening measures that can maintain legal certainty and justice for indigenous peoples. The study uses a normative legal method with a statutory approach, a case approach, and a conceptual approach. Primary legal materials include the 1945 Constitution of the Republic of Indonesia, the Basic Agrarian Law, the Human Rights Law, Regulation of the Minister of Agrarian Affairs and Spatial Planning or the Head of the National Land Agency Number 14 of 2024, and Constitutional Court Decision Number 35/PUU X/2012. Data are analyzed qualitatively through systematic and teleological interpretation to examine the relationship between the recognition of customary rights, land governance, investment, and human rights protection. The results of the study indicate that customary land has a fairly strong basis for recognition in the Indonesian legal system, but its implementation still faces obstacles in the form of complicated recognition procedures, overlapping maps and permits, limited access to information, unequal bargaining positions, and consultations that do not always reflect the free and conscious consent of the community. Protection needs to be strengthened through participatory mapping, integration of customary territory data into spatial planning and licensing systems, meaningful consultation, independent legal assistance, equitable benefit-sharing agreements, and effective complaint and redress mechanisms. This approach ensures that investment can proceed without compromising the sustainability of livelihoods, cultural identity, and collective rights of indigenous communities.
THE EFFECT OF DIGITAL MARKETING ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AMONG E-COMMERCE USERS IN MEDAN CITY Ami Natuz Zahara; Henry Aspan; Ari Prabowo; Etty Sri Wahyuni
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the effect of digital marketing on customer loyalty with customer satisfaction as an intervening variable among e-commerce users in Medan City. A quantitative approach was applied using non-probability sampling, specifically purposive sampling. The sample consisted of 130 respondents who are active e-commerce users in Medan City and have made at least three online transactions in the past six months. Data were collected through online questionnaires using a five-point Likert scale and analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS) with SmartPLS 4.0 software. The results show that: (1) digital marketing has a positive and significant effect on customer satisfaction (β = 0.718; p < 0.001); (2) customer satisfaction has a positive and significant effect on customer loyalty (β = 0.524; p < 0.001); (3) digital marketing has a positive and significant effect on customer loyalty (β = 0.289; p < 0.001); and (4) customer satisfaction partially mediates the effect of digital marketing on customer loyalty (β = 0.376; p < 0.001). The implication is that e-commerce actors serving the Medan City market need to optimize the digital marketing dimensions, namely cost, interactive, incentive program, site design, and informative, to build customer satisfaction, which will ultimately foster long-term customer loyalty.
ANALYSIS OF WORK ENGAGEMENT, SELF-EFFICACY AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE WORK EFFECTIVENESS AT PT BANK SUMUT - MEDAN SHARIA BRANCH Elma Ristia; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 6 (2026): December - ON PROGRESS
Publisher : CV. Radja Publika

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Abstract

This study aims to understand and analyze work engagement, self-efficacy, and organizational commitment on employe work effectiveness at PT. Bank Sumut Syariah Cabang Medan. This research uses a quantitative approach with an associative type of research. The population of this study consists of employes of PT. Bank Sumut Syariah Branch Medan, totaling 40 employes. The sampling technique used was the saturated sampling technique, which involves using the entire population, so the sample in this study consisted of 40 respondents. The results obtained from this study indicate that work engagement has a positive and significant partial effect on work effectiveness. Self-efficacy has a positive and significant partial effect on work effectiveness. Organizational commitment has a positive and significant partial effect on work effectiveness. Work engagement, self-efficacy, and organizational commitment have a positive and significant simultaneous effect on work effectiveness. The Adjusted R square value of 0.817 can be referred to as the coefficient of determination, which means that 0.817 (81.7%) of the work effectiveness variable can be obtained and explained by the work engagement, self-efficacy, and organizational commitment variables, while the remaining 18.3% is explained by variables outside the model that were not studied.
ANALYSIS OF CAREER DEVELOPMENT, WORK ENVIRONMENT AND ORGANIZATIONAL COMMITMENT ON WORK ENGAGEMENT AT PT TASPEN (PERSERO) - MEDAN BRANCH Ainun Mustika; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 6 (2026): December - ON PROGRESS
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the effects of Career Development, Work Environment, and Organizational Commitment on Work Engagement. This study employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 32 respondents selected as the research sample. The research instruments were tested for validity and reliability. Data analysis techniques included descriptive analysis, classical assumption tests, multiple linear regression analysis, partial tests (t-test), simultaneous tests (F-test), and the coefficient of determination using statistical software. The results show that Career Development does not have a significant partial effect on Work Engagement, as indicated by a t-value of 0.270 and a significance value of 0.789 > 0.05. Work Environment also does not have a significant partial effect on Work Engagement, with a t-value of 0.907 and a significance value of 0.372 > 0.05. In contrast, Organizational Commitment has a positive and significant effect on Work Engagement, with a t-value of 2.141 and a significance value of 0.041 < 0.05. Simultaneously, Career Development, Work Environment, and Organizational Commitment have a significant effect on Work Engagement, as indicated by an F-value of 10.867 and a significance value of 0.000 < 0.05. The Adjusted R Square value of 0.488 indicates that Career Development, Work Environment, and Organizational Commitment explain 48.8% of the variation in Work Engagement, while the remaining 51.2% is explained by other factors outside the research model. These findings indicate that Organizational Commitment is a significant factor in enhancing employee Work Engagement.
ANALYSIS OF EMPLOYEE ADAPTABILITY, COMPENSATION, AND SAFETY KNOWLEDGE ON WORK ENGAGEMENT AT PT. LINGGA ARSY TRANSPORTASI MEDAN Noni Windiani; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

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Abstract

This study aims to determine and analyze the effect of employee Adaptibility, compensation, and safety knowledge on the work engagement of employees at PT Lingga Arsy Transportasi Medan, both partially and simultaneously. This research employs an associative approach with a quantitative method. The population in this study consisted of all 48 permanent employees of PT Lingga Arsy Transportasi Medan, with the sampling technique using saturated sampling (census), so that the entire population was used as the sample. Data were collected through questionnaires using a Likert scale and interviews. The data analysis technique used was multiple linear regression analysis with the assistance of the SPSS program. The results show that, partially, employee Adaptibility has a positive and significant effect on work engagement, compensation has a significant effect but with a negative direction on work engagement, and safety knowledge has a positive and significant effect on work engagement. Simultaneously, employee Adaptibility, compensation, and safety knowledge have a positive and significant effect on work engagement, with a coefficient of determination (Adjusted R Square) of 0.892 or 89.2%, while the remaining 10.8% is influenced by other variables outside this study. The most dominant variable affecting work engagement is safety knowledge. This study recommends that the company improve employees' Adaptibility, evaluate its compensation system, and strengthen the implementation of a safety culture to enhance employee work engagement.
ANALYSIS OF CUSTOMER RELATIONSHIP MARKETING, CUSTOMER PERCEIVED VALUE AND CUSTOMER EXPERIENCE ON REPURCHASE INTENTION ON E-COMMERCE SKINTIFIC PRODUCTS Aprillia Wulandari; Ari Prabowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 6 (2026): December - ON PROGRESS
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the influence of Customer Relationship Marketing, Customer Perceived Value, and Customer Experience on Repurchase Intention among consumers of Skintific products through e-commerce. This study employs a quantitative approach with an associative research design. The sample consisted of 115 respondents who had purchased Skintific products and were selected using the accidental sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression, t-test, F-test, and the coefficient of determination. The results show that, partially, Customer Relationship Marketing has a positive and significant effect on Repurchase Intention. Meanwhile, Customer Perceived Value and Customer Experience do not have a significant effect on Repurchase Intention. Simultaneously, Customer Relationship Marketing, Customer Perceived Value, and Customer Experience have a significant effect on Repurchase Intention. The Adjusted R Square value of 0.152 indicates that these three variables explain 15.2% of the variation in Repurchase Intention, while the remaining 84.8% is influenced by other factors outside the research model. These findings indicate that building and maintaining good relationships with customers is an important aspect of encouraging consumers to repurchase Skintific products through e-commerce.
Co-Authors 1Dian Kurnia Afiandi Achmad Faujzi Adam Saman Prakoso Adam, Aisyah Azhar Ahmad Agung Satrio Ainun Mustika Aisyah Azhar Adam Aisyah Azhar Adam Ajie Dwi Tandayu Akila, Febi Alim Murtani Ami Natuz Zahara Ami Natuz Zahara Ananda Fitriani Dewi Anandya Wahyu Lestari Andi Yudha Erlangga Anggy Auliawan Aprillia Wulandari Arini, Diah Putri Azzahra, Najwa Salsabilla Azzahri, Shilvani Catur Puji Rahayu Dewi, nanda Fitriani Dhiba Daru Narendra Dian Mahardi Lestari Dias Destya Kharisma Dina Fitri Ana Eka Purnama Sari Elma Ristia Erlangga, Andi Yudha Etty Sri Wahyuni Eva Solita Pasaribu Fenny Indrawanti Gloria Gita Putri Ginting Henny Saida Flora Henry Apan Henry Aspan Idelfonsus Worong Indawati Lestari Jihan Nabila Jumeida Simatupang Karromatul Mustika Permatasari Kurniawan, Dinanta Lestari, Dian Mahardi lubis, kartika sari Mahlia, Mahlia Maliky, AnggiPutri Mei Krisniati Gulo Mikho Janu Bactiar Moh. Miftakhuddin Zuhri Muhajir Muhajir Muhammad Abrar Kasmin Hutagalung Muhammad Iffan Ardani Muhammad Ridwan MUHAMMAD YUSUF Nadya Riska Ilmi Nanda Fitria Aulanda Nanda Fitria Aulanda Nasution, Tazkiatul Amalia Natswa Grasilia Wijaya Nina Annisa Noni Windiani Nur Fatiha Utami Nasution Nurur Rosyidah Paningkat Siburian Pardede, Henry Dunan Parhusip, Austin Alexander Pipit Buana Sari Pratiwi, Nanda Ika Puput Fazria Novita Sari Purwitha Sari Putri Mauliza Putri Mauliza, Putri Ramadhan, Faris Rani Adillah Rezah Hose Alfredo Rifda Fitrianty Riska, A. Rosita Bangun Rozaini Rozaini Santi Rizki Saragih, Doris Yolanda Sari, Tika Nirmala Shilvani Azzahri Shofyan Roni Shopyan Roni Simarmata, Hengki Mangiring Parulian Simarmata, Poltak Pardamean Sipayung, Rosintan Siregar, Ratih Anggraini Siti Marisa Hafifah Siti Nur Asiyah SRI RAHAYU Suci Firdaus Sundjoto, Sundjoto Surya Bakti Syukron Hidayat Pane Tahlia Eka Rafiti Tampubolon, Jusra Tanjung, Safira Tarigan, Rajutawan Riki Maruli Tua Tarigan Tarigan, Tegar Dermawan Taufik Risal Taufiq Risal Tegar Ilmawan Tika Nirmala Sari Tika Nirmala Sari Tika Nurmala Sari Titania Maynur Mahanani Ulfa Rahmawati Vivi Dwi Purwati Wawan Akbar Wisnu Rayhan Adithya Wulan Dewi Yahya Tanjung Yahya Tanjung Yahya Tanjung Yossie Rossanty Yuli Arnida Pohan Yusriadi Yusriadi Yusriadi Zahara, Ami Natuz