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Kualitas Pelayanan dalam Pembuatan Akta Kematian Melalui Sobat Dukcapil di Dinas Kependudukan dan Pencatatan Sipil Kota Tangerang Tri Inka Indra Utama; Nida Handayani
Jurnal Media Administrasi Vol 9 No 1 (2024): April : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v9i1.1545

Abstract

In making death certificates, the Tangerang City Dukcapil Department provides services for making death certificates through Sobat Dukcapil to make it easier for the people of Tangerang City to process population documents, but with the existence of the Sobat Dukcapil application there are still problems regarding the system which is hampered, the lack of public understanding of using the Sobat Dukcapil application so that the service in making deeds death through dukcapil friends is still not effective. The purpose of this research is to determine and analyze the quality of service in making death certificates through Sobat Dukcapil at the Tangerang City Population and Civil Registration Service. The data collection techniques used are interview, observation and documentation techniques. Using Potter's theory (2003), namely the theory of service quality which has 6 indicators, the first is Appropriate and Relevant, the second indicator is Available and Affordable, the third indicator Can guarantee a sense of justice, the fourth indicator is Acceptable, the fifth indicator is Economical and Efficient, the sixth indicator is Effective. The results of the research from 6 indicators concluded that the indicators were appropriate and relevant because the presence of dukcapil friends could make it easier for people to submit requests for death certificates, only there were problems in the server error section. The available and affordable indicator concludes that it is still not affordable because there are still technical problems because the Android and iOS based ones are still temporarily deactivated and are still in the process of system maintenance. Indicators can guarantee a sense of justice that does not differentiate between certain groups, all are equally open and provide justice for society. Acceptable indicators conclude that the technical method is very easy to process on time, sometimes there are still some who don't understand how to use it. The economic and efficient indicators conclude that it is still not economical because registration of death certificates is still done offline. The effective indicator concludes that it is still not said to be effective because there are still problems with the system server still being maintained so that it becomes a technical obstacle.
Efektivitas Konsultasi Online di Puskesmas Pondok Betung Kota Tangerang Selatan Varadella Kusumawardhani; Nida Handayani
Jurnal Media Administrasi Vol 9 No 1 (2024): April : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v9i1.1546

Abstract

Online consultation is an idea from e-government in the health services sector that uses technology to integrate health services at Community Health Centers. The aim is to simplify bureaucratic processes in health services to the community. In practice, there are still several obstacles that arise, such as a lack of outreach efforts, slow response times from consultations, and recording that is not automatic because it still relies on WhatsApp. The aim of this research is to determine the effectiveness of "online consultation" to improve the quality of public services at the Pondok Betung Community Health Center, South Tangerang City. The method in this research is a qualitative method with a descriptive approach. Data collection techniques using observation, interviews and documentation as complements. This research was analyzed using 4 (four) indicators of effectiveness, namely: (1) Accuracy of Program Targets, (2) Program Socialization, (3) Achievement of Program Objectives, and (4) Program Monitoring. The research results show that the effectiveness of the "online consultation" service at the Pondok Betung Community Health Center has not been achieved because there are still many people who do not know the information about this service. The socialization program for this service is not yet optimal because many people are still not aware of its existence. The program's objectives have also not been achieved well because the "online consultation" service has not been running smoothly and only a small number of people are using it. From the results of this research, it is concluded that online health services at the Pondok Betung Community Health Center, South Tangerang City have not reached the expected level of effectiveness.
Edukasi Upaya Preventif Dan Represif Penggunaan Gadget Berlebihan Oleh Anak-Anak Pada Warga Cinangka, Depok Nida Handayani; Dini Gandini Purbaningrum; Linda Astriani
KAIBON ABHINAYA : JURNAL PENGABDIAN MASYARAKAT Vol. 6 No. 1 (2024)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/ka.v6i1.7631

Abstract

Parenting in the digital era is a challenge for parents to be able to adapt so they can sort out the positive and negative influences of technological developments on their children. The use of gadgets by children causes various problems when parents lack understanding in parenting in the digital era. The aim of community service activities is to provide assistance to parents in RT 05, Cinangka-Depok Village. The activity method is through: 1) education and socialization and assistance in using gadgets; 2) socialization of the application and child-friendly features; 3) parenting assistance in the digital era. Community service activities will be carried out in August and September 2023. The results of the activities obtained from the pretest and posttest calculations are as follows: a) knowing the negative impact of gadgets previously 67% increased to 92%; b) knowing the positive impact of gadgets, previously 56% to 87%; c) knowing the difference in the influence of gadgets on early childhood and adolescence, previously 58% increased to 93%; d) knowing child-friendly gadget applications and features, previously 43% increased to 89%; d) knowing about parenting in the digital era previously 52% increased to 91%. There has been an increase in the knowledge of participants in community service.
Relokasi dan Tata Kelola Pasar Rengasdengklok Kabupaten Karawang Melalui Kolaborasi Triplehelix Nida Handayani; Dini Gandini Purbaningrum; Milka Milka
Kolaborasi : Jurnal Administrasi Publik Vol 9, No 3 (2023): Desember 2023
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v9i3.12785

Abstract

Tata kelola pasar Rengasdengklok megalami berbagai permasalahan seperti penumpukan sampah yang tidak beraturan, kemacetan, serta tidak tertatanya para pedangang karena didominasi oleh pedagang kaki lima (PKL). Pemerintah Daerah Kabupaten Karawang berinisiasi melakukan relokasi untuk menata ulang pasar Rengasdengklok, namun proses relokasi mengalami berbagai penolakan pedagang terutama PKL. Penolakan para pedagang dengan alasan harga kios yang ditawarkan pihak ketiga kurang sesuai atau terlalu tinggi. Tujuan penelitian untuk mengetahui kolaborasi antara Pemerintah Daerah, swasta dan para pedagang dalam tata kelola pasar dengan menggambarkan peran masing-masing. Metode yang digunakan adalah deskriptif dengan pendekatan kualitatif, tehnik pengumpulan data melalui wawancara, observasi dan dokumentasi. Hasil penelitian bahwa sarana prasarana yang disediakan di pasar baru belum siap dalam memenuhi kebutuhan para pedagang, serta harga kios yang ditetapkan terlalu tinggi. Kehadiran PKL yang tidak mengikuti ketentuan sewa juga dirasakan menjadi ketidakadilan bagi warga Ikatan Para Pedagang Rengasdengklok (IPPR). Peran sektor privat yaitu PT VIM menjadi dominan dalam pengelolaan pasar, sehingga para pedagang perlu mengeluarkan biaya lebih untuk memperoleh pelayanan agar kenyamanan pasar tetap di perhatikan PT VIM. Kesimpulan bahwa peran Pemda setelah dilakukan relokasi dialihkan kepada sektor privat, sehingga koordinasi pengelolaan pasar dilakukan antara IPPR dengan PT VIM.
TATA KELOLA PENGARSIPAN DI BAGIAN HUKUM SEKRETARIAT DAERAH PEMERINTAH KOTA TANGERANG SELATAN Qumayratul Layliyah; Nida Handayani
Jurnal Sosial Humaniora dan Pendidikan Vol 1 No 3 (2022): September: Inovasi : : Jurnal Sosial Humaniora dan Pendidikan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/inovasi.v1i3.403

Abstract

The development of information technology today is increasingly demanding the need for information for every organization or agency. One of the main sources that can help us in supporting the process of administrative activities is archives. The purpose of making this research article is to find out the management of archive management in the legal section of the regional secretariat of the South Tangerang city government which includes the mechanism of outgoing and incoming letters and the factors for creating efficient archive management according to Sugiarto and Wahyono (2015). The method used is a qualitative research method. The results in this research article are by looking at the criteria above, it can be concluded that the management of archives in the legal section of the regional secretariat of the South Tangerang city government can be said to be good. however, new innovations such as electronic-based archiving are needed.
Pemberdayaan Generasi Muda Bangsa dalam Memupuk Nasionalisme Melalui Kegiatan Upacara Kemerdekaan Indonesia di Gunung Eusing Sebagai Manifestasi Daripada Identitas Bangsa Muhammad Fikri Adzkiya; Wanto Hermawan; Netri Dea Yasmin; Lulu Falah Ramadhani; Intan Tivani; Fauzyyah Pebriana; Syam Ridhollah A; Luthfi Fathurrahman; Muhammad Irfan Faiz; Muhammad Rezza; Fhadlan Hifzilah; Arija Taufiqurrahman; Muhammad Eko Surya; Abdulah Hanafi; Nida Handayani
Jurnal Informasi Pengabdian Masyarakat Vol. 2 No. 1 (2024): Februari : Jurnal Informasi Pengabdian Masyarakat
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jipm-nalanda.v2i1.748

Abstract

In the context of empowering the nation's young generation, the Youth Organization of Rumpun Saka and students of the University of Muhammadiyah Jakarta in community service activities carried out the 77th Indonesian independence ceremony on Mount Eusing as a manifestation of a sense of nationalism towards the nation and state. This was the first time that Leuwibatu Village held a ceremony on Mount Eusing. The difficult terrain to reach the ceremony venue is a challenge in itself, so with the collaboration between youth organizations and students, the climb can be skipped so that the independence ceremony can be held. This is an innovation as well as a solution to be able to implement activities that are considered sacred, so the existence of collaboration between these elements is very necessary. The method of implementing the activities starts from the stages of planning and preparation, implementation, and evaluation. The purpose of this activity to empower the nation's young generation is to become a culture and a pioneer that can build the spirit of nationalism and the fighting spirit of young groups, especially the young people of Leuwibatu Village. Through the potential of its resources, it can optimize the results and objectives of village development in shaping the character education of the younger generation
Implementasi Kebijakan Meningkatkan Literasi Generasi Muda di Kota Tangerang Selatan Shafira Azahra; Nida Handayani
Jurnal Sadewa : Publikasi Ilmu Pendidikan, pembelajaran dan Ilmu Sosial Vol. 2 No. 2 (2024): Mei : Publikasi Ilmu Pendidikan, pembelajaran dan Ilmu Sosial
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/sadewa.v2i2.716

Abstract

Literacy is an activity to increase knowledge. The lack of motivation of the community and the younger generation to visit the library, the lack of available reading materials, the low awareness of the importance of reading, and the lack of facilities and infrastructure provided are still problems for the government in improving literacy. The purpose of the study was to find out how Policy Implementation Improves Young Generation Literacy in South Tangerang City. The method used is descriptive with a qualitative approach. The results of this study refer to the theory of Varn Metter and Carl Varn Horn in agustino (2008: 142) which includes the following aspects: 1) Size and purpose of policy, 2) Resources, 3) Characteristics of implementing agents, 4) Attitudes or tendencies of implementers, 5) Communication between organizations and activities of implementers, 6) social, economic, and political environment. The research found that although the Library and Archives Office has shown a fairly good performance overall, there is still room for improvement because there are still some obstacles as already mentioned.
Implementasi Kebijakan Program Magang MSIB Batch 5 Dalam Meningkatkan Kemampuan Project Business Researcher di PT Indekstat Konsultan Indonesia Putri Dewanti, Arinta; Abdul Rahman; Nida Handayani
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 27 Nomor 1
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v27i1.228

Abstract

The Merdeka Learning Program at Kampus Merdeka is a flexible learning model in higher education designed to encourage innovative learning and adapt to student needs. One of them is an internship program at MSIB partner companies, which is an initiative of Kampus Merdeka to help students prepare for the world of work. PT Indekstat Konsultan Indonesia is one of the partners of this program, with the aim of improving the quality of soft skills and hard skills to be able to work culturally to meet the needs of the capabilities of researchers who are ready to work in the research and data science industry.  This research uses a qualitative case study approach, including interviews, observation, documentation, and review of relevant literature. The theory employed is George C. Edward III with signs of successful implementation, which are: (1) communication, (2) resources, (3) disposition, and (4) bureaucratic structure. The results showed that PT Indekstat Konsultan Indonesia has not implemented the MSIB Batch 5 program policy optimally.
Efektivitas E-Library Of Angkasa Pura II (Elora) Dalam Meningkatkan Literasi Digital Di PT Angkasa Pura II (Persero) Tasya Twinca Putri; Nida Handayani; Abdul Rahman; Dini Gandini Purbaningrum
Jurnal Akuntan Publik Vol. 1 No. 1 (2023): Maret : Jurnal Akuntan Publik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jap-widyakarya.v1i1.53

Abstract

The purpose of this study is to find out how the effectiveness of the E-Library of Angkasa Pura II (Elora) in increasing digital literacy at PT Angkasa Pura II (Persero). This type of research uses qualitative methods with descriptive research types. Data collection techniques using the method of observation, interviews, and documentation. The research results were carried out from the theory of program effectiveness according to Budiani (2007:53) with 4 (four) indicators. First, namely the accuracy of the program's targets is appropriate, seen from the exact program targets, which PT Angkasa Pura II is aimed at all employees who intend to increase their knowledge. Second, the socialization of the program cannot be said to be effective as seen from the fact that there are still many employees of PT Angkasa Pura II who have not used the Elora application because the socialization does not vary only through WhatsApp groups and corporate email. Third, the program objectives are appropriate, seen from the Elora application, it really helps employees in terms of increasing digital knowledge and literacy. Fourth, program monitoring has been carried out by the organizing team through monitoring and evaluation. In addition, program monitoring can also be seen at the Management Review Meeting every month, but there is still no follow-up to make improvements as a result of the evaluation carried out.
Implementation Of The Standardization Policy On The Use Of Cosmetic Ingredients In Jakarta: Implementation Of The Standardization Policy On The Use Of Cosmetic Ingredients In Jakarta Indriani Sri Lestari; Nida Handayani
Jurnal Administrasi Publik dan Pemerintahan Vol. 3 No. 1 (2024): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v3i1.104

Abstract

Perkembangan kosmetika di DKI Jakarta saat ini berkembang pesat. Industri kosmetika berlomba-lomba untuk menciptakan produk baru yang menjadi keinginan konsumen. Sehingga pelaku usaha bisa memproduksi atau menjual produk kosmetik sesuai dengan apa yang dibutuhkan konsumen. Tujuan penelitian ini adalah untuk mengetahui implementasi kebijakan standarisasi penggunaan bahan kosmetik di DKI Jakarta dengan menggunakan teori Van Meter Dan Van Horn (1975). Hasil penelitian dari Implementasi Kebijakan Standarisasi Penggunaan Bahan Kosmetik di DKI Jakarta masih terdapat hambatan sesuai dengan indikator masing-masing yaitu 1) Standar dan Sasaran Kebijakan, standar dan penggunaan bahan kosmetik di DKI Jakarta sudah berjalan namun belum sepenuhnya optimal terdapat hambatan pada penerapan penggunaan bahan kosmetik yaitu masih terdapat pelaku usaha yang hanya mementingkan keuntungan pribadi dengan menjual produk-produk kosmetik yang tidak tersertifikasi oleh BPOM, 2) Sumber Daya, meningkatkan kinerja bagi pelaku usaha, 3) Karakteristik Organisasi Pelaksana, BPOM dapat melakukan sosialisasi terdapat pelaku usaha, 4) Komunikasi Antar Organisasi Terkait dan Kegiatan-Kegiatan Pelaksana, Para pelaku usaha sudah konsisten terhadap standar penggunaan bahan kosmetik namun, belum ada komunikasi yang terstruktur antara BPOM dan pihak-pihak pengguna baik salon maupun toko kosmetik, 5) Sikap Para Pelaksana, para pelaku usaha sudah mengetahui tentang  standar penggunaan bahan kosmetik yang tersertifikasi oleh BPOM, sehingga dalam menjual produk kosmetik tidak ditemukannya produk kosmetik yang berbahaya
Co-Authors , Dini Gandini Purbaningrum A, Andri Abdul Rahman Abdul Rahman Abdulah Hanafi Adam, Rizki Parid Adinda Lutfiana Aldira Lindawati Aldira Lindawati Alfitra Sari, Debi Andiani, Devia Anisa Dwi Pratiwi Arija Taufiqurrahman Aritmagitaningtias, Loga Asep Setiawan Astriani, Linda Azhari Aziz Samudra Azizah, Erlina Nur Bambang Irawan Bambang Irawan Devia Andiani Dini Gandini Purbaningrum Dini Gandini Purbaningrum Divania Yovina Putri Erlina Nur Azizah Evi Satispi Fahdiansyah Putra Faizal Mubarak Keliobas Farriha Azkia Hanum Fathya Salsabila Adly Fathya Salsabila Adly Fatina Ardelia Fauzyyah Pebriana Fhadlan Hifzilah Firda Febriyanti Hanum, Farriha Azkia Hanum, Syarifah Hati, Mutiara Permata Indriani Sri Lestari Intan Setyaningrum Intan Tivani istichori abdulrachman Izzatusholekha Izzatusholekha Kamil, Faishal Ahmad Khairu Annisa KN, Jamiati Kuncoro, Handyka Fajar Kurniawan Lili Anggraini Lulu Falah Ramadhani Luthfi Fathurrahman M. Sahrul Mardiono Mariesta, Adinda Marsha Adinda Wardhani Mawadah Latifah Mawar Mawar Mawar Mawar Meylinda, Anggita Milka Milka Milka Milka Muhamad Amaral Fiscal Muhammad Eko Surya Muhammad Fikri Adzkiya Muhammad Irfan Faiz Muhammad Khairul Anwar Muhammad Rezza Muhammad Sahrul Mulkan Habibi Mutiara Berta Nany Widiastuti Nasyaya, Az Zahra Himayatun Netri Dea Yasmin Novandra, Titania Yasmin Novinda Serikandi Novinda Serikandi Oop Ropei Pratiwi Kartika Sari Purbaningrum, Dini Gandini Putratama, Nandar Luktiandi Putri Dewanti, Arinta Putri, Anindya Rianda Putri, Rinanti Andhini Qumayratul Layliyah Qurrotaini, Lativa Rahmaniyah, Syifa Retnowati Wahyuning Dyas Tuti Retnowati WD Tuti Rido Rizki Andriawan Rindi Yuliyanti Rudiatin, Endang Sandriane Meiladinov Sarah Dinda Hanifa Sarah Sarah, Sarah Selly Filanda Shafira Azahra Siti Bunga Nurjanah Siti Bunga Nurjanah Siti Hafnidar Harun Sokhivah Sokhivah Soleha, Mutiara Permata Hati Solihati, Keisha Dinyah Sularno Sularno Suwito, Devi Su’bi, Muhammad Syafitri, Indriana Syam Ridhollah A Tasya Twinca Putri Tasya Twinca Putri Tri Inka Indra Utama Tuti, Retnowati Wahyuning Dyas Ulung Diah Rahmawati Ulung Diah Rahmawati Varadella Kusumawardhani Vinca Melati Wahyuning Dyas Tuti, Retnowati Wanto Hermawan Winda Dwi Astuti Zebua Wulan Sulistia Anjany Wulandary Wulandary Yuni Astuti, Erni