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All Journal Jurnal Kesehatan Lingkungan indonesia JOURNAL OF LAW AND GOVERMENT SCIENCE Jurnal Privat Law Yupa: Historical Studies Journal Privat Law Jurnal Moral Kemasyarakatan METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi JURNAL PHOTON Respati Al-Ikhtibar : Jurnal Ilmu Pendidikan Heart Science Journal Sricommerce: Journal of Sriwijaya Community Services Jurnal Teknimedia: Teknologi Informasi dan Multimedia International Journal of Mechanical Engineering Technologies and Applications (MECHTA) International Research on Big-data and Computer Technology (IRobot) Jurnal Administrasi Pemerintahan Desa Jurnal Begawe Teknologi Informasi Jurnal PkM MIFTEK Jurnal Algoritma Journal of Islamic and Law Studies (JILS) Journal of Fibers and Polymer Composites Fleksibel: Jurnal Pengabdian Kepada Masyarakat Bulletin of Network Engineer and Informatics (BUFNETS) Physical Therapy Journal of Indonesia Ekasakti Matua Jurnal Manajemen GEMBIRA (Pengabdian Kepada Masyarakat) Amarthapura: Historical Studies Journal Langgong: Jurnal Ilmu Sosial dan Humaniora Media Hukum Indonesia (MHI) Al-Intaj : Jurnal Ekonomi dan Perbankan Syariah Jarow: Journal of Ar-Raniry on Social Work INSTALL: Information System and Technology Journal Jurnal Wicara Desa International Conference On Social Science Education Proceeding
Muhammad Azmi, Muhammad
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Journal : INSTALL: Information System and Technology Journal

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Measuring and Managing Go-Jek Driver Delivery Quality with COBIT Framework Bie, Kalistowen; Suliana, I Made; Azmi, Muhammad; Sabrila, Trifebi Shina; Latif, Abdul; Lindawati, Ratna
INSTALL: Information System and Technology Journal Vol 1 No 2 (2024): INSTALL : Information System and Technology Journal
Publisher : LPPM Universitas Sari Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33859/install.v1i2.801

Abstract

This research explores methods and strategies to more effectively measure and manage the delivery quality performed by Gojek drivers. In the digital era, app-based transportation services like Gojek have become an integral part of society. Ensuring high delivery quality requires a deep understanding of influencing factors such as timeliness, condition of goods, and customer satisfaction. By leveraging technology and data analysis, Gojek can identify areas needing improvement and implement appropriate solutions. This study uses the COBIT 5 framework to assess and enhance delivery quality. The findings indicate that the IT governance maturity level of Gojek in the EDM 02 and DSS 03 domains is at level 3 (Established). However, there is a gap that needs to be addressed to reach the desired level of 5 (Optimizing). Recommendations are provided to bridge this gap by implementing consistent standard processes across the company.
Planning and Building a Reliable, Secure, and Scalable Corporate Network Hafi Ilmiyanor, Akhmad; Azmi, Muhammad; Delakamin, Putri Ika; Nisa, Zapiratun
INSTALL: Information System and Technology Journal Vol 2 No 2 (2025): INSTALL : Information System and Technology Journal
Publisher : LPPM Universitas Sari Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33859/install.v2i2.993

Abstract

The development of information and communication technology is driving the increasing need for reliable, secure, and scalable corporate network infrastructure, especially in higher education institutions. Building E of Sari Mulia University as a new facility to support academic and operational activities need network system that is able to provide fast, stable, and secure data connectivity. This research discusses the planning and construction of an integrated corporate network in Building E, Sari Mulia University. The methods used include network needs analysis, network architecture design, infrastructure implementation, system configuration and security, and network testing and documentation. The design results show that the network built is able to provide stable wired and wireless connectivity, support centralized network management, and ensure data security through the implementation of network segmentation, firewalls, and Virtual Private Network (VPN). In addition, the resulting network design is scalable so that it can be developed according to the needs of the university in the future. Thus, the designed corporate network is expected to be able to support academic and operational activities optimally and support the digital transformation of Universitas Sari Mulia in a sustainable manner.
Co-Authors Abdul Aziz Abdul Latif Abral, Hairul Agustiansyah, Muhammad Rizki Agustiansyah, Muhammad Rizki Agustiansyah Agustina Hanafi Alhakeem, Reinalgy Azni Alpen, Joni Aminah Aminah Andri Ramadhan Anindito Purnowidodo Annisa Silviana Indriani Apriani, Leni Apriliani, Insani Apriliani, Resty Aqila, Fani Arief, M Rudyanto Arifin, Syaiful Ario Yudo Husodo, Ario Yudo Arya, Muhammad Asgara, Zidan Aulia Maghfiroh Az-Zahra, Annisa Azharuddin Azharuddin, Azharuddin AZMI, AZMI Bie, Kalistowen Chairil Darmawati Darmawati Delakamin, Putri Ika Dermawan, Edo Djono Djono Dona Budi Kharisma, Dona Budi Dwiyansaputra, Ramaditia Elisa Elisa Elisa Eva Darnila Evadila Evadila Firdausi, Karunia Imam Fitriani Fitriani Fitriani Fitriani Habib, Faisal Hafi Ilmiyanor, Akhmad Hakim, Ummi Hafilda Hamdani, Muhammad Ananda Rizki Hanema, Vanny Hasibuan, Abdillah Hening, Beta Tiva Ratu Herawati Herawati Herlianti, Aulia I Gede Pasek Suta Wijaya Ichsan, T. Ilmi, Muhammad Fahmi Isnanda, Rizki Puji Jaya, Mochamad Jazila, Muhammad Afwan Joyosemito, Ibnu Susanto Kadriadi, Kadriadi Kurni, Raden Riski Maulana Al Kurniawan Kurniawan Kusumawijaya, Rizal Izmi Latifah, Ayu Lestari, Indi Ayuni Lindawati, Ratna Lovely Son, Lovely Lubis, Hilfan Ade Putra M. Hafizulloh Mardiansyah, Ahmad Zafrullah Maryana Maryana Mastariyanto Perdana Maulinda, Ade Azahra Meilani, Sophia Shanti Muhammad Eko Fitrianto, Muhammad Eko Muhammad Fadli Muhammad Rikza Nashrulloh Muhammad Sopyan Munajat, Ikbal Nabila, Fadwa Nanang Masruchin Nasution, Ali Nafiah Nisa, Zapiratun Norhidayat Norhidayat, Norhidayat Novabegawati, Novabegawati Nurul Husna Perdana Setiawan, Surya Pransetia, Arya Prasetyo, Azhar Puspita, Intan Imda Putri, Andi Nirmala Putri, Anisa Devisa Rahayu, Raden Erwin Gunadhi Rahuma, Aulia Ramdan, Galih Muhammad Raviko, Johansyah Rizal Izmi Kusumawijaya Rosmaliati, Rosmaliati Rousanfikr, Sava Arcadia Rusdan Rusdan RUSDIYAH RUSDIYAH Sabrila, Trifebi Shina Saeful Anam Ismail Safrizal Rahman, Safrizal Sani, Putri Saputra, Yulian Sari, Desti Eka Setyawati, Meita Sholahudin, Hary Siregar, Abdullah Afif Siregar, Fedro Alvi Hadiid Sitepu, Andika Siti Marfuah, Siti Slamet Wahyudi Soeddijono, Bambang Sofyana, Berliani Sopyan, Muhammad Sri Banun, Sri Suharyono Suharyono Sulastri, Wahyuni Suliana, I Made Suyono Suyono Syahputra, Muhammad Ilham Tri Indrahastuti Ulwatunnisa, Marwah Willyon Ferrari Yanto, Syafri Yusran, Nurul Faizah Zakaria Wahab, Zakaria Zulfiansyah, Rezky