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Mediating Elderly-Friendly Hajj: An Analysis of the Ministry of Religious Affairs’ Socialization Strategy in Indonesia, 2023–2024 Yuningsih, Yuyun; Fakhruroji, Moch; Setiawan, Asep Iwan
Hanifiya: Jurnal Studi Agama-Agama Vol. 9 No. 1 (2026): Hanifiya: Jurnal Studi Agama-Agama
Publisher : Program Studi Studi Agama-Agama Pascasarjana UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/hanifiya.v9i1.53167

Abstract

The significant growth in the number of elderly Hajj pilgrims in Indonesia has prompted the need for inclusive policies that focus not only on technical aspects but also on the formation of fair and humane public perceptions of this vulnerable group. This study aims to describe the construction of the Elderly-Friendly Hajj program in the media of the Indonesian Ministry of Religious Affairs in 2023–2024, identify key messages, and analyze the context of media use in program socialization. The study uses a constructivist paradigm with a qualitative case study approach, through documentation of the official social media of the Indonesian Ministry of Religious Affairs, in-depth interviews with officials and communication practitioners, and analyzed using the interactive model of Miles and Huberman. The results show that the media constructs the elderly as active subjects with spiritual capacity and an important role in worship, emphasizing humanistic, inclusive, and humanitarian-value-based Hajj services. Media messages are effective, encouraging active participation, highlighting special facilities, physical and mental readiness, mentoring, health education, elderly-friendly worship, and the digitalisation of services. The use of media is participatory and empathetic, becoming a space for education, advocacy, and the formation of public opinion based on multi-platform technology. This study presents a social media construction-based policy communication model that integrates message values, digital technology, and inclusive public policy.
Pengaruh Kualitas Pelayanan Petugas (SISKOHAT) dalam Tingkat Kepuasan Jemaah Ainu Syamsi, Rifa Hilal; Yuningsih, Yuyun; Suci Anugerah, Shilah
Mabrur: Academic Journal of Hajj and Umra Vol. 5 No. 1 (2026): Mabrur: Academic Journal of Hajj and Umra
Publisher : Faculty of Da'wah and Communication, UIN Sunan Gunung Djati, Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/mjhu.v5i1.54185

Abstract

Pelayanan petugas SISKOHAT sangat berperan dalam pengelolaan data dan administrasi jemaah, sehingga kualitas pelayanan berpengaruh langsung pada kepuasan jemaah. Penelitian dengan metode kuantitatif dan 85 responden ini menunjukkan korelasi kuat (R = 0,785) serta pengaruh signifikan dengan R Square 61,6%. Uji t menghasilkan nilai signifikan 0,001, sehingga kualitas pelayanan terbukti berpengaruh positif dan signifikan terhadap kepuasan Jemaah. Temuan ini menegaskan bahwa semakin baik kualitas pelayanan yang diberikan petugas SISKOHAT, maka semakin tinggi tingkat kepuasan jemaah. Oleh karena itu, peningkatan kualitas pelayanan perlu menjadi perhatian utama dalam upaya meningkatkan mutu pelayanan haji. Kata Kunci : Kualitas Pelayanan, Petugas SISKOHAT, Kepuasan Pelanggan
The Role of Teachers and Education Personnel in the Implementation of the Islamic Religious Education Quality Assurance System Yuningsih, Yuyun; Aris Faisal, Imam; Ma’ali, Romi; Supendi, Pepen; Nasir, M.; Ali, M. Makhrus
BASICA Vol. 5 No. 1 (2025)
Publisher : Program Studi Pendidikan Guru Madrasah Ibtidaiyah INSURI Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/basica.v5i1.9656

Abstract

This study aims to analyze the role of teachers and educational staff in the implementation of the Islamic Religious Education quality assurance system at MTs Al-Islamiyah Kotabumi Lampung. The study used a qualitative approach with a descriptive research type. Data collection techniques were carried out through observation, interviews, and documentation, while data analysis used the Miles and Huberman model which includes data reduction, data presentation, and drawing conclusions. The results of the study indicate that teachers have a strategic role in the implementation of the quality assurance system through lesson planning, evaluation implementation, religious character development, and role models in madrasah life. Educational staff also contribute to supporting a culture of quality through administrative services, infrastructure management, and support for religious programs in schools. Supporting factors for quality implementation include the commitment of the madrasah principal, religious culture, and adequate educational facilities. Meanwhile, obstacles faced include limited learning time, differences in student abilities, and challenges of technological developments and the social environment. Quality strengthening strategies are carried out through improving teacher competency, strengthening religious culture, regular evaluations, and utilizing educational technology. This study emphasizes the importance of collaboration between all elements of the madrasah in realizing an effective and sustainable Islamic Religious Education quality assurance system.
MEASURING SATISFACTION USER WEBSITE WWW.QOO10.CO.ID USING DELONE AND MCLEAN MODELS Yuningsih, Yuyun; Puspita, Ari; Dahlia, Dahlia
Jurnal Riset Informatika Vol. 2 No. 3 (2020): June 2020 Edition
Publisher : Kresnamedia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34288/jri.v2i3.110

Abstract

The research to measure customer satisfaction with the use of a product or service sold on online shopping sites that can meet their needs as expected. The research method used in this study is a survey method, the authors distribute questionnaires to men or women aged 17-40 years who have already or frequently shop online through the website www.qoo10.co.id. This research uses Delone and McLean models and is assisted with AMOS (Analysis of Moment Structure) software. Delone and McLean models can facilitate researchers in determining the variables that affect measuring website user satisfaction. the results of this study are in the form of a chart that concludes that the quality of the information system influences user satisfaction. The quality of the system affects the user, user satisfaction affects the user, and usage influences the benefits of the web www.Qoo10.co.id with the value of Chi-Square 7.015 and a Probability value of 0.83.
Anticipate Mental Degradation of Elementary School Students: The Influence of Student Health on Student Mentality Through the School Environment and School Climate Yuningsih, Yuyun; Yusuf, Furtasan Ali; Umalihayati, Umalihayati
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 4 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i4.82828

Abstract

Tujuan penelitian adalah untuk mengoptimalkan peran mediasi (lingkungan sekolah dan iklim sekolah) antara kesehatan siswa terhadap mental siswa. Jenis penelitian ini adalah kuantitattif dengan metode survey pada guru sekolah dasar kota Cilegon, dan memasukan variabel mediasi prestasi kerja sebagai predictor yang mampu (tidak) menghubungkan antara variable independent (kesehatan guru dan lingkungan kerja) terhadap kinerja. Pendekatan yang digunakan adalah analisis kuantitatif bagian adopsi Partial Least Square (PLS). Hasil penelitian antara lain: (1) ada pengaruh kesehatan siswa terhadap lingkungan sekolah; (2) ada pengaruh kesehatan siswa terhadap iklim sekolah; (3) tidak  ada pengaruh kesehatan siswa terhadap iklim sekolah; (4) ada pengaruh lingkungan sekolah terhadap mental siswa; (5) tidak ada pengaruh iklim sekolah terhadap mental siswa; (6)   hasil uji mediasi  mediasi  iklim sekolah sebesar P value 0.222 >  0.05 artinya variable independent tidak mampu mempengaruhi langsung ke variable dependen kecuali melalui variable mediasi; serta (7) uji mediasi lingkungan sekolah sebesar 0.000>0.05 artinya variable independent mampu mempengaruhi langsung ke variable dependen. Simpulan penelitian ini adalah terdapat pengaruh peran mediasi (lingkungan sekolah dan iklim sekolah) antara kesehatan siswa terhadap mental siswa.
Co-Authors Abdul Aziz Adiputra, Dede Kurnia Afifah, Andini Nur Ainu Syamsi, Rifa Hilal Ainun Fitriani AKHMAD FAOZI Alessandro Kurniawan Ulung Ali, M. Makhrus Alpian, Yayan Alvien Septian Haerisma Alyasa, M Hafidh Ameliya Lismawanty Anisa Putri Purwanti Anita Nur Aziizah Muniifah Annisa Nur Azizah Anwar, Cep Jandi Aprilla Putri Wahyuni Aprilliani, Arindika ardelia, syahda Ardiana, Lufi Ari Puspita Aris Faisal, Imam Asep Iwan Setiawan, Asep Iwan Aulia, Burhanudin Azhari, Hasbinoer Ibnu B. Herawan Hayadi B.Herawan Hayadi Bagja, Haliza Barhrudin, Barhrudin Binahayati Rusyidi Dahlia Dahlia Dahyanti, Citri Deby Fauzi Asidiqi Deswita Herlina Detaliani, Yunika Detaliani Dewi, Nurul Fitria Kumala Dewi, Rifka Rahma Dewi, Silvia Dodo Eka Setiawati Endang Pujiastuti Endang Pujiastuti F, Ikka Kartika A Fadilah, Farhan Fakhriza Ardafie Raihan Fiqliriyadhi, Muhammad Fausta Fitriani, Seni Fuad, Mohammad Haddiel Fuadah, Hasna Hasnatul Furtasan Ali Yusuf Haris, A Hartomo, Adi Hayatul Masquroh Hifajar, Wahyu Hilda Amalia Ida Faridah Ihsan Muhammad Rifqy Iim Wasliman Ikhsan Maulana Imam Setyobudi Inda Dwi Aulia Ismi Lailil Mukarromah Jantika, Nurgalih Hadad Juhriah Juhriah, Juhriah JUNIANTO JUNIANTO Khaira, Nurul Komarudin, Danti Kusmanto Kusmanto Kusumawardani, Arum Lady Ayu Sri Wijayanti Lea Rosnawati Lia Mazia, Lia Lidiawati, Diana Lila Alwyah Linda Yuliani Lisiani Prihatinah, Tri Loho, Albertina N. Lusa Indah Prahartiwi M. Nasir Ma’ali, Romi Melinda Dwi Linggasari Moch. Fakhruroji Mochhamad Ikhsan Cahya Utama Muhadi Muhadi, Muhadi Muhammad Fahmi Muhtarom, Mumuh Nadia Mustofa Neneng Yanti Khozanatu Lahpan Nina Riska Nisa, Farida Zahra Khairun Novianti, Galih Suci Nur Fadilah Amalia Nurwulan, Riany Laila Praptini Yulianti, Praptini Pratidnia, Muhammad Wijatmikko Ginang Putaranto, Andhika Eka Putri Oktapiyani R. Sumardani Rahakbaw, Nancy Rahmaniya, Nita Rahmat Tri Yunandar Ramdani, Saiful Islam RATNASARI, DINE TRIO Ridwan, Heri Rika Rahayu Pramudita Rina Rezanti Rizky Febriansyah, Daffa Roseno, Edi Rusmana, Jajang Rustandi, Ridwan Sahadi Humaedi Sambada, Reksa Adib Santoso, Cyntia Florentiana Seni Kurniasari Seni Widianti Sepriyanti, Sepriyanti Septiani, Annisa Rahmah Silawati, Yulis Siti Aisyah Siti Helmyati Siti Ulfah Nurazizah Sitty Ainsyah Habibie Sri Sumarni Sriati Dwiatmini Suci Anugerah, Shilah Suherman Suirat, Suirat Sulistyandari Sumardani Sumardani, R. Sumardhani Supendi, Pepen Supriyadi, Tedi Supryanto, Try Sutisna, Dede suwandana, Aldy Noor Chalik Suwandari, Lilis Teti Ratnawulan TITI RACHMI, TITI Toyibah, Toyibah Umalihayati Umalihayati Umbekna, Sara Wardatunnissa, Yeni Warsih Warsih Wasliman, Eva Dianawati Wijaya, I Wayan Aditya Kurnia Wulan dari Yoseptry, Ricky Yuliani, Linda Yulistina, Nabila Yusdiana, Yusdiana Zaenal Mukarom Zulhaeni, Zulhaeni