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All Journal JURNAL RELASI STIE MANDALA JEMBER JAM : Jurnal Aplikasi Manajemen Jurnal Ekonomi & Studi Pembangunan EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis UNEJ e-Proceeding Kinerja: Jurnal Ekonomi dan Manajemen Akuntabel : Jurnal Ekonomi dan Keuangan JURNAL MANAJEMEN Alignment: Journal of Administration and Educational Management Jurnal Manajerial JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Sains Manajemen dan Bisnis Indonesia MBA: Journal of Management and Business Aplication BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Ilomata International Journal of Management Quantitative Economics and Management Studies Ilomata International Journal of Social Science Jurnal Muhammadiyah Manajemen Bisnis (JMMB) International Journal of Management Science and Information Technology (IJMSIT) Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Accountia Journal (Accounting, Trusted, Inspiring and Authentic Journal) Journal MISSY (Management and Business Strategy) Relasi : Jurnal Ekonomi IIJSE Jurnal Pengabdian Masyarakat Manage Jurnal Penelitian IPTEKS JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Pengabdian Masyarakat IPTEKS
Martini, Ni Nyoman Putu
Universitas Muhammadiyah Jember
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Pengaruh Tambahan Penghasilan Pegawai dan Lingkungan Kerja terhadap Kinerja melalui Motivasi di Dinas Pendidikan Jember Fatah Yasin; Ni NYoman Putu Martini; Trias Setyowati
Jurnal Manajemen dan Bisnis Indonesia Vol. 12 No. 1 (2026): Edisi Bulan Juni
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kinerja aparatur sipil negara di sektor pendidikan masih menghadapi tantangan dalam mencapai target organisasi, sehingga diperlukan identifikasi faktor-faktor yang memengaruhinya. Penelitian ini bertujuan menganalisis pengaruh tambahan penghasilan pegawai dan lingkungan kerja terhadap kinerja ASN dengan motivasi kerja sebagai variabel mediasi pada Dinas Pendidikan Kabupaten Jember. Penelitian menggunakan desain kuantitatif eksplanatori dengan pendekatan survei. Sampel penelitian berjumlah 106 pegawai berstatus PNS yang dipilih menggunakan teknik simple random sampling. Analisis data dilakukan dengan Structural Equation Modeling berbasis Partial Least Squares menggunakan WarpPLS 7.0. Hasil penelitian menunjukkan bahwa tambahan penghasilan pegawai dan lingkungan kerja berpengaruh positif dan signifikan terhadap motivasi kerja. Selanjutnya, tambahan penghasilan pegawai, lingkungan kerja, dan motivasi kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Motivasi kerja tidak memediasi pengaruh tambahan penghasilan terhadap kinerja, namun mampu memediasi pengaruh lingkungan kerja terhadap kinerja secara signifikan. Temuan ini menegaskan pentingnya pengelolaan lingkungan kerja yang kondusif disertai kebijakan tambahan penghasilan yang berkelanjutan untuk meningkatkan motivasi dan kinerja aparatur.
Meningkatkan Kreativitas dan Membangun Jiwa Wirausaha dengan Pelatihan Pembuatan Aksesories pada SD Muhammadiyah 1 Balung Kabuapten Jember Ni Nyoman Putu Martini; Norita Citra Yuliarti; Davit Rahman
Jurnal Pengabdian Masyarakat Manage Vol. 5 No. 2 (2024): Agustus
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/manage.v5i2.1720

Abstract

Kreativitas dan kerajinan tangan pada era globalisasi sekarang ini masih kurang diminati oleh generasi muda. Dengan adanya kegiatan pelatihan ini kreativitas dan jiwa kewirausahaan diharapkan dapat tumbuh pada generasi muda utamanya siswa-siswi dan guru-guru SD Muhammadiyah 1 Balung serta dalam jangka panjang dapat meningkatkan kesejahteraan mereka. Melalui kegiatan pengabdian kepada masyarakat ini diharapkan akan memberikan pelatihan ketrampilan yang dapat dimanfaatkan untuk mencari tambahan pendapatan bagi masyarakat utamanya siswa-siswi dan guru-guru SD Muhammadiyah 1 Balung Kabupaten Jember .Metode pelaksanaan kegiatan melalui tahapan-tahapan diantaranya adalah: 1. Survey 2. Kerjasama 3. Ceramah, 4. Pelaksanaan dan praktek langsung pembuatan aksesories pada siswa-siswi dan guru-guru SD Muhammadiyah 1 Balung Kabupaten Jember, diharapkan memiliki kemauan untuk maju dan mandiri dengan memanfaatkan ketrampilan yang dimiliki untuk dijadikan sumber mata pencaharian yang mampu meningkatkan nilai ekonomis dan dapat menumbuhkan kemampuan berwirausaha khususnya siswa-siswi dan guru-guru SD Muhammadiyah 1 Balung Kabupaten Jember.
Pengaruh Kompetensi Digital dan Kapabilitas Adaptif terhadap Kinerja Pegawai BKPSDM Jember dengan Employee Engagement sebagai Variabel Intervening Hasminanda Yuniasari; Trias Setyowati; Ni Nyoman Putu Martini
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 1 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/b9cxe040

Abstract

This study aims to analyze the influence of digital competence and adaptive capabilities on employee performance at the Jember Regency Human Resources Development Agency (BKPSDM), with employee engagement as an intervening variable. The research method used a descriptive quantitative approach using a census technique involving 65 civil servants at the Jember Regency Human Resources Development Agency (BKPSDM). Data analysis used Partial Least Squares (PLS)-based Structural Equation Modeling (SEM). The results show that digital competence and adaptive capabilities significantly influence employee engagement, digital competence and employee engagement significantly influence employee performance, while adaptive capabilities do not directly influence performance. However, digital competence and adaptive capabilities significantly influence performance through employee engagement as a mediating variable. The conclusion is that employee engagement plays a key role in transforming digital competence and adaptive capabilities into improved employee performance. Therefore, simultaneously strengthening digital competence, adaptive capabilities, and engagement-enhancing strategies are necessary to optimize civil servant performance in the era of digital transformation.   Keywords: Digital Competence, Adaptive Capabilities, Employee Engagement, Employee Performance, Digital Transformation  
Pengaruh Customer Relationship Management dan Brand Image terhadap Kepuasan Pasien Rawat Jalan dengan Keputusan Berkunjung sebagai Variabel Intervening pada Instalasi Rawat Jalan Klinik Khadijah PKU Muhammadiyah Muncar Indah Kurniawati; Ni Nyoman Putu Martini; Toni Herlambang
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 2 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/xe2xam36

Abstract

This study aims to analyze the influence of Customer Relationship Management (CRM) and Brand Image on outpatient satisfaction, as well as their indirect influence on the decision to visit through patient satisfaction as an intervening variable at the Khadijah PKU Muhammadiyah Muncar Outpatient Clinic. The research method used was quantitative with an explanatory research approach, involving 100 outpatients as a sample through accidental sampling. Data analysis was performed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that CRM and Brand Image have a positive and significant influence on patient satisfaction, with CRM having a more dominant influence; meanwhile, the influence of CRM and Brand Image on the decision to visit occurs indirectly through patient satisfaction as a full intervening variable. In conclusion, improving the quality of CRM and Brand Image will increase patient satisfaction, which in turn encourages patients' decisions to revisit the clinic.   Keywords: Customer Relationship Management, Brand Image, Patient Satisfaction
Quality of public services as a mediator of competence and infrastructure for community satisfaction Santoso, Budi; Martini, Ni Nyoman Putu
Jurnal Ekonomi & Studi Pembangunan Vol. 27 No. 1: April 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jesp.v27i1.30002

Abstract

This study analyzes the influence of the competence of government apparatus and infrastructure facilities on community satisfaction, with the quality of public services as a mediating variable in the Jember Regency Regional Secretariat. The research was conducted with a quantitative survey approach, involving 95 respondents who had directly interacted with public services, with data collected through online questionnaires and secondary documentation. The data were analyzed using WarpPLS Partial Least Squares (PLS-SEM), which enables testing of both direct and indirect relationships among variables as well as the validity and reliability of the measurement model. Research shows that the competence of the apparatus and the availability of infrastructure have a significant effect, both directly and through improving the quality of public services on public satisfaction. The quality of public services has proven to be an important mediating factor that strengthens the contribution of competencies and infrastructure facilities to increase public satisfaction. The findings show that apparatus competence and infrastructure availability have a significant effect on public satisfaction, both directly and indirectly through the quality of public services. Improving these three aspects should be treated as a strategic priority for the institution to strengthen organizational performance and optimize community satisfaction within the Jember Regency Regional Secretariat.
The Influence of Social Media Marketing and Product Quality on Purchase Decisions Rosdiana Maharani; Nurul Qomariah; Arik Susbiyani; Ni Nyoman Putu Martini
Jurnal Penelitian IPTEKS Vol. 10 No. 1 (2025): JURNAL PENELITIAN IPTEKS
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/penelitianipteks.v10i1.2586

Abstract

Marketing management is a crucial aspect in the success of a company, it can attract customer purchasing decisions. Marketing management is the art and science of choosing target markets and building profitable relationships with them, which is done through effective and innovative marketing strategies. This study aims to determine the effect of social media marketing and product quality on purchasing decisions at PT Java Indosinergi Creative. This study is a quantitative study with a research population of PT Java Indosinergi Creative customers. The sample in this study amounted to 100 people. The data collection method used in this study was by distributing questionnaires online. Data analysis used descriptive statistics and inductive statistics. The results of the study showed that 1) social media marketing has a positive and significant effect on purchasing decisions, 2) product quality has a positive and significant effect on purchasing decisions. The results of this study have implications for developments related to purchasing decisions that can increase due to social media marketing and also the good quality of the products produced.
The EFFECT OF EMPLOYEE ENGAGEMENT AND GREEN HUMAN RESOURCE MANAGEMENT (HRM) ON PERFORMANCE THROUGH EMPLOYEE COMPETENCE AT THE JEMBER REGENCY HEALTH OFFICE Andri Desy Nurdiyanto; Budi Santoso; Ni Nyoman Putu Martini
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9642

Abstract

This study aims to analyze the influence of employee engagement and green human resource management on the performance of employees of the Jember Regency Health Office, with employee competence as an intervening variable. The research method uses a quantitative approach with data collection techniques through questionnaires distributed to Health Office employees. The data was analyzed using a path analysis technique to test the direct and indirect relationships between variables. The results of the study show that employee engagement and green human resource management have a positive and significant effect on employee performance directly. In addition, employee engagement and green human resource management also have a positive effect on employee competence. Employee competence has been proven to play a role as an intervening variable that strengthens the influence of employee engagement and green human resource management on performance. Thus, increasing work attachment and implementing environmentally friendly human resource policies can improve employee competence, which ultimately has a positive impact on the performance of Jember Regency Health Office employees. This study recommends that management further develop programs that increase work attachment and the implementation of green human resource management to support sustainable competency and employee performance improvement.
The IMPACT OF LOYALTY MEDIATION ON THE WORK ENVIRONMENT AND COMPENSATION ON EMPLOYEE PERFORMANCE IN THE GENERAL SECTION OF THE REGIONAL SECRETARY (SEKDA) OF JEMBER REGENCY Eka Martiana; Ni Nyoman Putu Martini; Feti Fatimah
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9694

Abstract

This study aims to analyze the influence of work environment and compensation on the performance of employees of the General Section of the Jember Regency Secretary with loyalty as a mediation variable. The work environment includes work atmosphere, relationships between co-workers, relationships with leaders, facilities, and physical hygiene. Compensation includes salary, bonuses, incentives, indirect compensation, and award benefits. The research uses a quantitative method with a survey approach and data analysis using statistical techniques to test the direct and indirect influences between variables. The results of the study showed that the work environment and compensation had a positive and significant effect on employee loyalty, which further mediated the influence of these two variables on significantly improving employee performance. A conducive work environment and adequate compensation form high employee loyalty that encourages productivity, work quality, and employee commitment in carrying out duties. In conclusion, improving the quality of the work environment and a fair and transparent compensation system are essential to building employee loyalty, which ultimately improves organizational performance. This study provides recommendations for the management of the Jember Regency Secretary to continue to develop and optimize these two aspects for better and sustainable public services.
The EFFECT OF COMPENSATION AND WORK ENVIRONMENT ON LOYALTY THROUGH MOTIVATION AS AN INTERVENING VARIABLE AT THE REGIONAL SECRETARIAT OF JEMBER REGENCY Heni Rosianti; Nursaid Nursaid; Ni Nyoman Putu Martini
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9715

Abstract

This study aims to analyze the influence of compensation and work environment on the loyalty of Jember Regency Regional Secretariat employees, both directly and through work motivation as an intervening variable. The phenomenon of declining ASN loyalty due to low motivation, perception of unfair compensation, and suboptimal working conditions is the background of the research. A quantitative approach is used through surveys and Partial Least Square (PLS) analysis. The results of the study show that compensation and work environment have a positive and significant effect on work motivation, and directly increase employee work loyalty. In addition, work motivation has been shown to significantly mediate the influence of compensation and the work environment on loyalty, suggesting that motivation is an important psychological factor in strengthening the relationship between organizational rewards and employee loyalty. These findings indicate that the increase in ASN loyalty does not only depend on financial aspects, but is also influenced by the perception of fairness, comfort of the work environment, and motivational encouragement from leaders. Therefore, local governments need to implement fair compensation policies, create a healthy and collaborative work environment, and strengthen employee motivation through a sustainable performance coaching and reward system
Peran Kepuasan Pelanggan, Kualitas Pelayanan, dan Citra Perusahaan dalam Meningkatkan Loyalitas Pengguna Siti Asiyah; Nurul Qomariah; Ni Nyoman Putu Martini
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.1709

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kepuasan pelanggan, kualitas pelayanan, serta citra perusahaan terhadap loyalitas pengguna jasa pada CV. Srikandi Samtia Jaya di Jember. Penelitian menggunakan pendekatan survei dengan teknik pengumpulan data melalui penyebaran kuesioner kepada responden. Populasi dalam penelitian ini adalah seluruh pengguna jasa, dengan jumlah sampel sebanyak 200 responden. Data yang terkumpul dianalisis menggunakan metode Structural Equation Modeling (SEM) berbantuan software WarpPLS 6.0. Hasil analisis menunjukkan bahwa kepuasan, kualitas pelayanan, dan citra perusahaan memiliki pengaruh langsung dan signifikan terhadap loyalitas pengguna jasa. Temuan ini diharapkan dapat menjadi dasar dalam penyusunan strategi pemasaran serta mendukung keberlanjutan usaha biro perjalanan wisata CV. Srikandi Samtia Jaya di masa mendatang.
Co-Authors A.A. Ketut Agung Cahyawan W Abadi Sanosra Abdillah, Yusuf Ady Setiawan Andhika, Stanly Reza Andri Desy Nurdiyanto Asep Reza Kurniawan Asyidiq, Mohammad Madya Ayu, Ira Porbonovitaning Bobur Sobirov Davit Rahman Deddy Dwi Desi Herawati Dewi, Asfita Dewi, Herlyana Diah Kusuma Hartina Dino Angga**, Budi Santoso* Diyanti Rifal Agustin Dwi Budi Santoso DWI CAHYONO Dwi Ratno Nurfadilah Eka Martiana Eko Budi Satoto Eko Budianto Elida Eftitah Erika Widyastutie Fatah Yasin Feti Fatimah Firmansyah, Ichwan Gayuh GALUH SYAH PUTRA Hadi Paramu Hasminanda Yuniasari Hasyim Asyari Heni Rosianti Herlambang, Toni I Putu Angga Wahyudi Ida Ayu Putu Sri Widnyani Indah Kurniawati Iqbal Rush Aviciena Iwan Bahtiar Januar Adie Chandra Khoirul Anas Kiptiyah Ku Mahamud, Ku Ruhana Kurniawan, Muhammad Sifak Beni Laksono, Teguh Tri Lusiyati, Lusiyati Maret Wijayati Maryani Maryani Maryani Maryani Mochamad Alfan Firmansyah Mochamad Muzaki Mochamad Rochmadoni Musyaffa Musyaffa Mutiara Dwi Sari Mutiara Dwi Sari Nafi'ah, Nailatul Ilmi Naufal Yoga Fahreza Ndaru Tutus Priyo Handoko Ninik Indrayani Norita Citra Yuliarti, Norita Citra Novita Ekasari Nugroho Edi Susanto Nugroho Edie Santoso Nursaid Nursaid Nurul Qomariah Nurul Qomariyah Nurul Qomariyah Paramitha Rakhmawati Prajudy, Sugeng Puji Astutik Resti Utami Retno Endah Supeni Ridwan, Wachid ROCHMAH, AINUR Rosdiana Maharani Sariyono, Nurul Siti Asiyah Siti Fatimah Sobirov, Bobur Sri Isna Amelia Ahmad Sri Rahayu Niwidadi Sriwitantiningsih, Luluk Sriyaningsih Sriyaningsih Subiyanto, Tri Bagus Sudarmanto, Yoyok Sumadi - Suryandari, Andriana Susbiyani, Arik Susbiyani, Arik Tatit Diansari Reskiputri Tatit Diansari Riskiputri Thamrin, Mohammad Tiara, Rani Toni Herlambang Tri Bagus Subiyanto Trias Setyowati Untung Wredhi Lestari Yoyok Sudarmanto Yulinartati Yulinartati