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All Journal Jurnal Penelitian Pendidikan AL ISHLAH Jurnal Pendidikan Syntax Literate: Jurnal Ilmiah Indonesia ABDIMAS SILIWANGI Jurnal Soshum Insentif JKM (Jurnal Kebidanan Malahayati) JURNAL MANAJEMEN Bubungan Tinggi: Jurnal Pengabdian Masyarakat Journal of Economics and Business UBS Jurnal Manajemen Sains dan Organisasi (JMSO) Jurnal Ilmiah Wahana Pendidikan Jurnal Sains Manajemen Inovasi Kurikulum Journal of Language and Health Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Jurnal Pendidikan dan Pembelajaran Ekonomi Akuntansi ProBisnis : Jurnal Manajemen Jurnal Kesehatan Rajawali Jurnal Sosial dan Abdimas Service Management Triangle : Jurnal Manajemen Jasa Jurnal Kesehatan Kusuma Husada Research of Service Administration Health and Sains Healthys EDUCARE International Journal Administration, Business & Organization Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research Jurnal Aplikasi Manajemen & Kewirausahaan MASSARO Journal of Knowledge Management Journal of Economics, Management, and Entrepreneurship Jurnal Pengabdian Tri Bhakti JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Da'watuna: Journal of Communication and Islamic Broadcasting Jurnal Pengabdian Nasional (JPN) Indonesia Jurnal Manajemen Bisnis dan Kesehatan J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi PESHUM Journal of Economics, Management, and Entrepreneurship
Erliany Syaodih
Program Studi Pendidikan Ekonomi, FKIP, Universitas Langlangbuana
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : ProBisnis : Jurnal Manajemen

 1 
Factors Affecting Job Satisfaction of General Practitioners at Level III Hospital Brawijaya Surabaya Pratama, Willy Danis; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Improving the quality of services in an effort to provide public services is the main concern of the government, especially optimal health services to ensure decent living conditions for all people. Doctors as human resources who have a very important role in hospitals so they need management attention to manage/nurture so that they can carry out their work well so that they can contribute to the performance/progress of the hospital. The purpose of this study is to find out the management factors that affect the job satisfaction of doctors at Level III Hospital Brawijaya Surabaya. The population of this study is 42 doctors. The sampling technique used is the sample to be conducted is the total population. The type of research used by the author is a qualitative approach that is descriptive analysis. Statistical instruments in a quantitative way with univariate, bivariate and multivariate methods, using the chi square test and logistic regression test using the enter method. Based on the results of the study, there was an influence of clarity of medical services, suitability of medical services, leadership decision-making, leadership support, leadership responsiveness, workplace cleanliness, workplace comfort, completeness of infrastructure, and promotion opportunities on doctors' job satisfaction by 36.3% while the remaining 63.7% (100% - 36.3%). There are joint effects on doctors' job satisfaction Management factors which include clarity of medical services, workplace cleanliness and workplace comfort, affect together on doctors' job satisfaction Management factors that most affect doctors' job satisfaction at Level III Hospital Brawijaya Surabaya are the clarity of medical services.
Pengaruh Bauran Pemasaran Terhadap Loyalitas Pasien Rawat Jalan Rumah Sakit TNI AU Lanud EL Tari Kusuma, Kevin Rizki Agung; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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El Tari Air Force Base Hospital (RS TNI AU Lanud El Tari) is one of the health facilities in Kupang City, NTT Province with the status of a Class D Pratama Hospital. RS TNI AU Lanud El Tari has general medical services, emergency services, nursing services, primary laboratory services, radiology services and pharmacy services. However, according to the monthly report from March 2022 to March 2023, the total number of outpatient visits at the RS TNI AU Lanud El Tari was only 843 visits. In fact, in BPJS capitation, family register card that registered at RS TNI AU Lanud El Tari reached 997 families. In this regard, the researcher wants to know more about the influence of the marketing mix on the loyalty of outpatients at the RS TNI AU Lanud El Tari. The research variables include product, place, people, promotion, price, process and physical evidence. The population in this study were 843 outpatient polyclinic patients visiting the RS TNI AU Lanud El Tari in 2022 - 2023. Data was collected through a validated questionnaire that performed using the SPSS Test. The results of this research are: product, process and physical evidence have a significant relationship with patient loyalty to outpatient services at the RS TNI AU Lanud El Tari. Meanwhile, place, people, promotion and price do not have a significant relationship with patient loyalty in outpatient services at the RS TNI AU Lanud El Tari.
Evaluasi Implementasi Pola Pengelolaan Keuangan Badan Layanan Umum Daerah (BLUD) RSUD Sungai Gelam Kabupaten Muaro Jambi Yuhendrizal, Deka; Syaodih, Erliany; Rinawati, Rinawati
ProBisnis : Jurnal Manajemen Vol. 16 No. 01 (2025): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Penelitian ini bertujuan untuk mengevaluasi implementasi pola pengelolaan keuangan Badan Layanan Umum Daerah (BLUD) di RSUD Sungai Gelam, Kabupaten Muaro Jambi. Penelitian ini menggunakan metode deskriptif kualitatif berdasarkan teori implementasi kebijakan yang dikemukakan oleh Merilee S. Grindle. Fokus penelitian terletak pada dua aspek, yaitu isi kebijakan dan konteks kebijakan. Hasil penelitian menunjukkan bahwa penerapan pola pengelolaan keuangan BLUD di RSUD Sungai Gelam telah berhasil meningkatkan fleksibilitas dan efisiensi dalam pengelolaan keuangan. Meskipun demikian, masih terdapat beberapa tantangan yang dihadapi, terutama dalam hal akuntabilitas dan transparansi. Selain itu, peningkatan kapasitas sumber daya manusia serta pemahaman masyarakat terhadap kebijakan BLUD menjadi faktor penting yang harus ditingkatkan agar kebijakan ini dapat diimplementasikan dengan lebih baik. Upaya peningkatan pemahaman masyarakat dan kinerja pengelola internal menjadi kunci keberhasilan. RSUD Sungai Gelam harus terus mengoptimalkan penerapan kebijakan BLUD demi memastikan tercapainya kinerja pelayanan publik yang lebih baik dan peningkatan kualitas pengelolaan keuangan yang berkelanjutan. Penelitian ini juga merekomendasikan adanya peningkatan pelatihan bagi tenaga kerja rumah sakit serta peningkatan mekanisme evaluasi internal yang berkelanjutan, sehingga implementasi kebijakan BLUD dapat berfungsi secara optimal dalam jangka panjang. Dengan adanya pengelolaan yang lebih transparan, RSUD dapat menjadi contoh bagi rumah sakit lainnya dalam penerapan kebijakan keuangan berbasis BLUD yang efisien dan efektif.
Pengaruh Altruisme dan Kecerdasan Spiritual terhadap Kualitas Kerja Karyawan (Studi pada Klinik Pratama PKU Muhammadiyah Wates Kulon Progo DIY) Wibisana, Inggar Bagus; Syaodih, Erliany; Halim, Abd
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Klinik adalah fasilitas pelayanan kesehatan yang menyelenggarakan pelayanan kesehatan yang menyediakan pelayanan medik dasar dan/atau medik spesialistik secara komprehensif. Sumber Daya Manusia Kesehatan adalah seseorang yang bekerja secara aktif di bidang Kesehatan, baik yang memiliki pendidikan formal Kesehatan maupun tidak, yang untuk jenis tertentu memerlukan kewenangan dalam melakukan upaya kesehatan. Tenaga Kesehatan adalah setiap orang yang mengabdikan diri dalam bidang Kesehatan serta memiliki sikap profesional, pengetahuan, dan keterampilan melalui pendidikan tinggi yang untuk jenis tertentu memerlukan kewenangan untuk melakukan upaya kesehatan. Kualitas kerja merupakan tingkat kepuasan, motivasi, keterlibatan dan pengalaman komitmen perseorangan mengenai kehidupan mereka dalam bekerja. Untuk mengetahui hal yang mendukung kualitas kerja maka penulis melakukan penelitian ini. Penelitian ini untuk mengetahui adakah pengaruh altruisme dan kecerdasan spiritual dengan kualitas kerja. Penelitian ini menggunakam jenis penelitian kuantitatif dengan pendekatan cross-sectional. Deskriptif kuantitatif adalah metodologi penelitian yang bertujuan untuk mengetahui bagaimana dan mengapa fenomena kesehatan terjadi. Pendekatan menggunakan cross-sectional, yaitu observasi atau pengumpulan data sekaligus pada satu waktu. Hasil penelitian didapatkan bahwa Altruisme dan kecerdasan spiritual berpengaruh terhadap kualitas kerja. Altruisme dan kecerdasan spuritual secara simultan berpengaruh terhadap kualitas kerja karyawan di Klinik Pratama PKU Muhammadiyah Wates. Kecerdasan spiritual lebih berpengaruh terhadap kualitas kerja daripada tingkat altruisme.
The Influence of Individual Characteristics, Distance, Cost, and Tangibles on Decisions to Choose a Place of Birth Bantoyot, Feby; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 16 No. 3 (2025): June: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Quality and affordable delivery services are key to reducing maternal and infant mortality rates. This study aims to analyze the influence of individual characteristics, distance, cost, and tangible quality on mothers' decisions regarding the choice of delivery location at the Bonebakal Health Center in Central Sulawesi. The study employed a quantitative approach with a cross-sectional design, involving 35 pregnant women as respondents who were selected purposively. Data analysis was carried out using the chi-square test and multiple logistic regression. The results showed that age, education, distance, and tangible quality had a significant influence on the decision to choose a place of delivery (p <0.05). Tangible was the most dominant factor with an OR value of 5.783. In contrast, occupation, income, and cost did not have a significant effect in the final model. The regression model was proven valid and explained 74.5% of the variation in decisions (Nagelkerke R² = 0.745). These results highlight the importance of enhancing the physical quality of delivery facilities and education tailored to maternal characteristics, in order to support the selection of a safe and standardized place of delivery.
The Effect Of 5S Training (Seiri, Seiton, Seiso, Seikatsu, Shitsuke) on Improving Student Competence in the Nursing Department Of SMK Sehati Karawang Nurwansyah, Atikah; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 16 No. 3 (2025): June: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study aims to analyze the effect of 5S training (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) on improving student competency in the Nursing Department of SMK Sehati Karawang. The background of this study is based on the gap in competency between the needs of the health industry and the limited abilities of students, especially in terms of work efficiency, discipline, and practical skills. The method used is a quantitative approach with an experimental design, comparing the competency of students who have participated in 5S training and those who have not. Data were collected through questionnaires and observations of 43 grade XI students. The results showed that 5S training had a significant effect on improving the competency of nursing students. All 5S elements have been proven to provide a positive contribution in shaping technical skills, professional attitudes, and student work efficiency. Thus, 5S training can be used as an effective strategy in supporting the development of human resources in the field of nursing since the vocational high school level.
Health Information System Development Strategy at Gimpu Community Health Center, Sigi District Ramadhan, Fanky Fazdianki; Syaodih, Erliany; Agung, Ignatius Wiseto Prasetyo
ProBisnis : Jurnal Manajemen Vol. 16 No. 3 (2025): June: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

The strategy for developing a health information system at the Gimpu Health Center, Sigi Regency aims to improve efficiency in managing patient service information, which has so far been done conventionally. The recording process that has not been computerized often causes duplication of information and takes a long time to process information. In addition, the manual recording system also has risks to information security, because it is prone to loss or damage. The information system designed in this study is in the form of a software application equipped with an information base (database), which functions as a center for storing information and a tool for entering, processing, and accelerating the preparation of reports. The forms available in the system are designed according to user needs to make them easier to use. Not only does it increase ease of operation, this system is also designed with a high level of security to ensure the accuracy and protection of patient information. The design of this system was developed by implementing the stages in the System Development Life Cycle (SDLC). The implementation of this information system is expected to be a solution to various obstacles faced by the Gimpu Health Center, Sigi Regency in the service process, especially related to recording and managing patient information. The information recorded in the system includes patient visit information, such as date of visit, patient identity (name, place and date of birth, name of head of family), gender, level of education, occupation, domicile area (district/city, sub-district, address/hamlet), and payment method for health services.
Co-Authors Aditya Angga, Aditya Agung, Ign. Wiseto P. Agus Hadian Rahim Agus Supriadi Ali Budiman Anisa Mardiana Anthony, Faris Akbar Antony Pakiding Anytha Basaria Silitonga Arif Rachman Asep Hidayat Asep Hidayat Bagenda, Wahyuddin Bella Anantha Sritumini Bella Annantha Sritumini Budilestari, Puji Bunga', Gerson Cantika Dinda Pangesti Chindy Kristiawati Chintya Prima Prihandini Cyntia Meilani Dadang Kusnadi Dasrun Hidayat Deby Fitriyani Dessy Jullyana Subagja Dewi Hudiyah Dewi Sinta Dheni, Achmad Dian Liesdiani Diana Davisca Ridwan Dwi Budi Santoso Dwi Tinaningsih, Morita Febriani, Nyayu Feby Bantoyot Fitaloka, Neng Diana FITRIANI, PIPIT Fugiyar Suherman Gema Putra Bangsa Gustini, Leili Kurnia Hadian Rahim, Agus Halim, Abd Hani Rahmawati Haqi, Gibraltar Kasyiful Haslina Halim Hera Wahyuni Herlina Hidayat, Sarah Nursa'diah Ign Wiseto P Agung Ignatius Wiseto Prasetyo Agung Ilyas Ilyas Indra Eka Putra Kahar Mulyani Kathrine, Anita Septiana Maria Kusuma, Kevin Rizki Agung Lena, Lena Leni Damayanti Lisnawati, Cucu Lutfi Muhammad Hidayat Mariam, Popon Mulyani, Kahar Neng Anisa Candrawulan Nining Handayani Nining Handayani Nugraha, Gagah Baskara Adi Nur Asshyfa Andiani Nuri Annisa Nurrahim, Firman Nurwansyah, Atikah Petris Akbar Pipit Herawan Popon Mariam Pratama, Willy Danis Puji Budilestari Purwadhi Purwadhi Rachmawati, Amalia Rafika Rafika Rafika Rafika Rahardjo, Franciska Rahmi Kamalia Tsalis Rajuman S, Rajuman S Ramadhan, Fanky Fazdianki Rantemarampa, William Mallisa Ratna Wulansari Ria Yuli Angliawati, Ria Yuli Rian Andriani Rian Andriani, Rian Ricky Firmansyah Rinawati Rinawati Rita Zahara Rohendi , A. Rubini, Rizki Adriansyah S, Rajuman Sandi Destian Pratama Sandini, Dwi Sari Aprilia Leksani Seger, Rudyanto Wiharjo Silvia Sudjadi Silvia, Syfa Siska Mariska Sri Widaningsih, Sri Sritumini, Bella Annantha Sudjadi, Silvia Sujarwinata, Tio Hara Sukatno Krisbianto Sukijie, Bambang Sunarjo, Andreuw Sungging Handoko Surman, Surman Sustariyah, Sri Suwandhani, Achmad Dheni Syarifuddin , Didin Tarukallo, Noverio Michael samban Taruli Hutauruk Towifah Fauziah Choerunisa Triyono, Alfian Heri Tukiman, Agus Veranita, Mira Wahyudi, Elsa Wibisana, Inggar Bagus Wijaya, Erick Juniyantho Wydaswara, Mita Yani Restiani Widjaja, Yani Restiani Yuhendrizal, Deka Yulia Winingsih