p-Index From 2021 - 2026
10.939
P-Index
This Author published in this journals
All Journal Sosiohumaniora Jurnal Kebijakan Publik Primary: Jurnal Pendidikan Guru Sekolah Dasar Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Sosio Konsepsia jurnal niara Journal of Governance Otoritas : Jurnal Ilmu Pemerintahan Kemudi JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies Journal Publicuho Jurnal Pendidikan dan Konseling Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Journal Of Science Education And Management Business JOURNAL OF COMMUNITY SERVICES PUBLIC AFFAIRS Jurnal Ilmu Administrasi Negara jurnal administrasi politik dan sosial Jurnal Hukum, Politik dan Ilmu Sosial (JHPIS) SWARNA ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Prosiding Seminar Nasional Pengabdian Kepada Masyarakat QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia JURNAL PARADIGMA: Journal of Sociology Research and Education Journal of Research and Development on Public Policy Jurnal Indonesia Sosial Sains Journal Publicuho Education: Jurnal Sosial Humaniora dan Pendidikan PAMARENDA : Public Administration and Government Journal Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Multidisiplin Teknologi dan Arsitektur Journal of Education Religion Humanities and Multidiciplinary Jurnal Pengabdian Masyarakat dan Riset Pendidikan SWARNA: Jurnal Pengabdian Kepada Masyarakat Journal of Humanities Education Management Accounting and Transportation Multidisciplinary Indonesian Center Journal
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Governance

The Effectivity Of Public Services Based On Smart Goverment In Bukit Raya Distric Pekanbaru City Harapan Tua Ricky Freddy; Willya Achmad; Mimin Sundari Nasution
Journal of Governance Volume 7 Issue 1: (2022)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v7i1.14557

Abstract

The Bukit Raya District in Pekanbaru City is the first sub-district to implement one of the pillars, namely E-Government, from the realization of the Pekanbaru City Vision, also known as the Smart City Madani concept. The Bukit Raya District Government of Pekanbaru City, based on Pekanbaru Mayor Regulation Number 56 of 2019, has made a transformation in the form of various public service innovations by utilizing the use of IT technology to facilitate services as one of the indicators of the pillars of smart government (Smart Government) with the vision of working hard, being disciplined, creative, innovative, and having an entrepreneurial spirit and spirit. This is intended to create clean governance and the realization of good governance in order to provide quality, fast, precise, cheap, and good public services. The research problem that will be answered is how effective the transformation of public services based on Smart Government is applied in Bukit Raya District, Pekanbaru City. The theory used refers to the opinion of Bryson (2002) about hexagonal services, which rests on the assumption that services that are considered effective must go through a market test in the Service Management System. The research method used is qualitative with a case study approach. Relevant analysis methods are performance analysis techniques, individual experiences, and institutional behavior (Moeleong, 2006; Bugin, 2011). The results showed that the effectiveness of the transformation of public services based on "Smart-Government" carried out by the Bukit Raya District Government in Pekanbaru City was classified as less effective. This is due to, the service management system factor, which has relatively many application menus and makes it difficult for users; limited human resources in the field of information technology; limited smartphone ownership; data and information that is less continuous and transparent about development programs; and others. In addition, the online-based service designs are not supported by a database of community needs, so that people still feel less satisfied, less fluent, and less able to do business. Research recommendations include simplifying the standard standards of smart-government-based public service systems into one internet website application with a comprehensive menu of applications according to the needs of the community.
Co-Authors ", Koniah Abda Abda Abdul Sadad Achmad Hidir Adianto Adianto Adira, Faiza Ninda Affriani " Aguswan, Aguswan Aisyah Nurterra Alfian Alfian Ambok Upek Amiddana Bilhidayah Andika Utarini Andri Pratama Anggraeni, Dhini Aulia Anggriani, Dini Tia Ari Pepbrian Aritonang, Veronika Arya Luthfi Astria, Dea As’ari, Hasim Ayu Sabrina Bilhidayah, Amiddana Cahya Tri Wulandari Chris Valentyna D L, Chris Christian B. A Gultom Chriswando Sihotang Dadang Mashur Dahlan Tampubolon Daniel Adiasto Pangaribuan Dara Rizkita Alamanda Desi F Sari Nababan, Desi F Sari Desi Handayani Desvita Nindya Wulandari Dewi Amelia Dharma, Anton Budhi Didin Kurniawan Diego Aprilino Fourteen Diga Putri Oktaviane Dini Handayani, Dini Disya Anggreni Manurung Dwi Fifi Dasriyanti Eko Budianto Elby Rasyid Maladona Syamsudin Ella Sri Ningsih Ergen Sitorus, Ergen Erlinawati Hutapea Evi Lastiur Tampubolon Fariswadi " Febri Yuliani Ferdi Pradana Jarkasih Fibrisio H Marbun, Fibrisio H Firdaus " Fitri, Aldina Nurhayatul Frans Romario Pardede Geovani Meiwanda Gusty, Ryndian Handoko, Tito Hariana " Haryatri, Silvi Okta Hasim As'ari Hasim Asyari hastuti, Weni Puji Hengki Irawan Hermansyah Hermansyah Hermansyah Hermansyah Herwina Oktafiani Herza Widya Putri Heslianty Manurung Hielda Asmariva Husni, Afiya Idriansyah " Ika May Indrawati Ikhsan, Masrul Ilham " Ilham Hidayat Alne Indra Mugiono Indrawan Indrawan Irafeni, Ria Ita Rosita Jas, Rafis Fajri Jaya Pratama Jefri Fujima Sianturi Juma’at Lubis Junedi Parsaroan Siahaan Khairatun Nisa Khairul Amri Khairul Amri Kislewina Winri Komeini, Ayatullah Koniah " Kristiani Larosa Kristiani, Widyagti Indah Lestari, Tista Rissa Lia Sopiyah Lihardi, Muthia Indah Lolicorima, Fadilla Maizardi, Hendri Marifatullah, Tauhid Mariza Mariza Martia Ningsih Mayarni , Mayarni Mayarni Mayarni Meilani, Nurlaila Melisa Safitri Melisa Simanjuntak Metananda, Arya Arismaya Meyna, Viola Meyzi Heriyanto millenia millenia Mimin Sundari Nasution Mollyta Anastasya Muhammad Aryan Maulana Muhammad Zaki Nashrul Haq Mutia Hasanah Natasya Risky Pramesti Ningsih, Tria Nirwana, Cahaya Prima Novrida Wulandari Nur Laila Meilani Nur Laila Meilani Nur Okta Muktiana Sari Nuril Huda Ramadhani Nurlaila Meilani Nurmasari Nurul Elfi Syahrina Nurul Mardhiyah Ovi Iriani, Ovi Pangendra, Dio Panggabean, Romauli Panggabean, Roriansah Paridah, Husnul Pauzi, Achmad Putra, Indra Mardeni Putri, Febri Maisa Putri, Inez Setia Putri, Nadienda Putri, Rahel Andina Qisthijahraa, Ruqayah Rahma Datul Uska Raja Malinda Jeliantika Resti Yuliandari Resyia Hendri Reza Lestari Rika Meriza Riri Jufriana Riska Dewi Rita Lestari Widyaningsih Riyan Aszaky Hendrika Riza Adillah Farmila Riza Fitri Saragih, Rahmawati Sari Anggraini Sari, Weny Kurnia Sari, Wully Hilma Satra Perrara, Satra Sembiring, Lenny Octaviani Br Seno Andri Sibarani, Ryandi Martohonan Silvia Waliddra Simorangkir, Desi Fitriani Siregar, Giovanni Aristha Sitepu, Dani Rinaldi Situmorang, Jesika Situmorang, Virginia Sisilia Sondang Trinando T Sucy Vira Mita Suhada, Dohan Suhana, Neila Faiza Sujianto Sujianto Sujianto Supik Atun, Supik Susanti, Delpi Syafria Ningsih syofian Syofian, Syofian Tamarida Malony Ompusunggu Tambun, Tamba Togap Tambunan, Andreas Maruli Tua Tantri Yazid Taryono, Taryono Tesya Meidi Tommy Pratama Trio Saputra Tsana Kamilia Aini Utari Khoirunnisa Vedrianto " Vina Valentina Vivin Delvya Roza Willya Achmad Yadi Pranata Yasmin, Faiza Yania Yessy Refalina Van Sagala Yudistira Yola Saputra Yulia, Dinda Yundhi Ananda Yustina Yustina Zaili Rusli Zebua, Ribka Febriani Zira Arissafitri Zul Anshari Zulfa Harirah MS Zulkarnaini Zulkarnaini