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TRUST, SECURITY, CONVENIENCE, QUALITY OF SERVICE AND PRICE ON ONLINE PURCHASE DECISIONS IN PT. YANMARINDO PERKASA Junaedi, Achmad Tavip; Wijaya, Febriana Wendy; Panjaitan, Harry Patuan; Yovita, Indri; Renaldo, Nicholas
Procuratio : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v12i2.4387

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kepercayaan, keamanan, kemudahan, kualitas pelayanan dan harga terhadap keputusan pembelian secara online. Populasi dalam penelitian ini adalah konsumen PT. Yanmarindo Perkasa yang melakukan pembelian secara online. Teknik pengambilan sampel menggunakan metode convenience sampling yang dimana sampelnya berjumlah 100 sampel. Penelitian ini menggunakan data primer dan data sekunder. Dalam penelitian ini, data primer diperoleh langsung dari responden dengan membagikan kuesioner sedangkan data sekunder diperoleh langsung dari perusahaan berupa data hasil penjualan tahunan secara online oleh pihak marketing PT. Yanmarindo Perkasa. Teknik analisis penelitian yang digunakan adalah analisis deskriptif, uji asumsi klasik, analisis regresi linear berganda dan pengujian hipotesis menggunakan bantuan software SPSS versi 21. Hasil penelitian ini menunjukan bahwa variabel kemudahan memiliki pengaruh positif dan signifikan terhadap keputusan pembelian secara online pada PT. Yanmarindo Perkasa, sedangkan variabel kepercayaan, keamanan, kualitas pelayanan dan harga memiliki pengaruh positif namun tidak signifikan terhadap keputusan pembelian secara online pada PT. Yanmarindo Perkasa. This study aims to determine the effect of trust, security, convenience, service quality and price on online purchasing decisions. The population in this study were consumers of PT. Yanmarindo Perkasa who makes online purchases. The sampling technique used convenience sampling method in which the sample amounted to 100 samples. This study uses primary data and secondary data. In this study, primary data was obtained directly from respondents by distributing questionnaires, while secondary data was obtained directly from the company in the form of annual sales data online by the marketing party of PT. Yanmarindo Perkasa. The research analysis technique used is descriptive analysis, classical assumption test, multiple linear regression analysis and hypothesis testing using SPSS version 21 software. The results of this study indicate that the convenience variable has a positive and significant influence on online purchasing decisions at PT. Yanmarindo Perkasa, while the variables of trust, security, service quality and price have a positive but not significant effect on online purchasing decisions at PT. Yanmarindo Perkasa.
PENGARUH LINGKUNGAN KERJA, KECERDASAN EMOSI DAN KEMAMPUAN KOMUNIKASI INTERPERSONAL TERHADAP KINERJA KARYAWAN DI CV. HM Panjaitan, Harry Patuan; Putri, Melani
Procuratio : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v12i2.4507

Abstract

The aim of this research is to determine and analyze the influence of the work environment, emotional intelligence and interpersonal communication skills on employee performance. This research was carried out at CV. HM in Pekanbaru City. The population in this study was all 41 employees at CV.HM. With Roscoe's theory, the sample in this study was 40 people using the census method. Data analysis uses multiple linear regression. The research results explain that the work environment has a positive and significant influence, emotional intelligence also has a positive and significant influence and interpersonal communication skills have a positive and significant influence on employee performance. Tujuan dalam penelitian ini adalah untuk mengetahui dan menganalisis pengaruh lingkungan kerja, kecerdasan emosi dan kemampuan komunikasi interpersonal terhadap kinerja karyawan. Penelitian ini dilaksanakan pada CV. HM di Kota Pekanbaru. Populasi dalam penelitian ini adalah seluruh karyawan di CV.HM sebanyak 41 orang. Dengan teori roscoe maka sampel dalam penelitian ini sebanyak 40 orang menggunakan metode sensus. Analisis data menggunakan regresi linier berganda. Hasil penelitian menjelaskan bahwa lingkungan kerja berpengaruh positif dan signifikan, kecerdasan emosi juga memiliki pengaruh positif dan signifikan dan kemampuan komunikasi interpersonal memiliki pengaruh positif dan signifikan terhadap kinerja karyawan.
Advancing Digital and Technology Literacy through Qualitative Studies to Bridging the Skills Gap in the Digital Age Junaedi, Achmad Tavip; Panjaitan, Harry Patuan; Yovita, Indri; Veronica, Kristy; Renaldo, Nicholas; Jahrizal, Jahrizal
Journal of Applied Business and Technology Vol. 5 No. 2 (2024): Journal of Applied Business and Technology
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/jabt.v5i2.170

Abstract

The digital age has transformed the way individuals live, work, and interact, with innovations like artificial intelligence, cloud computing, and the Internet of Things (IoT) reshaping industries and societies. This study examines the key obstacles to improving digital and technology literacy and proposes strategies to bridge this gap. The research focuses on developing economies, where socio-economic, infrastructural, and educational barriers exacerbate the digital divide. Employing a qualitative literature review, the study analyzes peer-reviewed articles, reports, and case studies to identify the main challenges and successful interventions in promoting digital literacy. The novelty of this research lies in its contextual focus on developing economies, its multi-sectoral approach involving public and private collaboration, and its emphasis on tailored, lifelong learning programs. By integrating case studies and a thematic analysis of current initiatives, this study provides actionable recommendations for advancing digital and technology literacy, enabling individuals and organizations to fully participate in an increasingly digital world. Advancing digital and technology literacy is vital for closing the skills gap in today’s digital age. Despite numerous initiatives, challenges such as limited access, resistance to change, and inadequate educational programs persist. Holistic, multi-sectoral approaches are necessary to create meaningful improvements in literacy rates, contributing to social mobility and economic development. Future studies could use a quantitative approach to measure the impact of specific interventions on digital literacy. Longitudinal research could track the effectiveness of ongoing programs in different socioeconomic settings.
FACTORS AFFECTING FINANCIAL DISTRESS AND FIRM VALUE IN BANKING COMPANIES LISTED ON THE INDONESIAN STOCK EXCHANGE 2017-2021 Panjaitan, Harry Patuan; Anraini, Wenfi; Yani, Fitri; Susanti, Roza Sri
Bilancia : Jurnal Ilmiah Akuntansi Vol 8 No 4 (2024): Bilancia : Jurnal Ilmiah Akuntansi
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/bilancia.v8i4.4548

Abstract

This research aims to determine the effect of institutional ownership, managerial ownership, current ratio and return on assets on financial distress and its effect on company value in banking companies listed on the IDX for the 2017-2021 period. This study used secondary data. The sample technique in this study used purposive sampling. The number of samples obtained was 25 companies. This research analysis method uses descriptive analysis and several types of evaluation using the help of SmartPLS software. From this study, it was concluded that there is a significant influence between institutional ownership of financial distress and managerial ownership, ROA and financial distress on company value. Managerial ownership, CR, ROA of financial distress as well as institutional ownership and CR of company value have an insignificant influence. Penelitian ini bertujuan untuk mengetahui pengaruh kepemilikan institusional, kepemilikan manajerial, current ratio dan return on asset terhadap financial distress serta pengaruhnya terhadap nilai perusahaan pada perusahaan perbankan yang terdaftar di BEI periode 2017-2021. Penelitian ini menggunakan data sekunder. Teknik sampel pada penelitian ini menggunakan purposive sampling. Jumlah sampel yang diperoleh sebanyak 25 perusahaan. Metode analisis penelitian ini menggunakan analisis deskriptif serta beberapa jenis evaluasi dengan menggunakan bantuan software SmartPLS. Dari penelitian ini diperoleh kesimpulan bahwa adanya pengaruh signifikan antara kepemilikan institusional terhadap financial distress serta kepemilikan manajerial, ROA dan financial distress terhadap nilai perusahaan. Kepemilikan manajerial, CR, ROA terhadap financial distress serta kepemilikan institusional dan CR terhadap nilai perusahaan memiliki pengaruh yang tidak signifikan.
Human Resource Analytics Strategy to Optimize Digital Business Accounting Processes SD, Surya Safari; Renaldo, Nicholas; Junaedi, Achmad Tavip; Suhardjo, Suhardjo; Panjaitan, Harry Patuan; Hutahuruk, Marice Br; Yovita, Indri; Cecilia, Cecilia; Wahid, Nabila; Veronica, Kristy
International Conference on Business Management and Accounting Vol 3 No 2 (2025): Proceeding of International Conference on Business Management and Accounting (May
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v3i2.5125

Abstract

The study seeks to generate novel insights into how HR analytics can serve as a strategic lever, moving beyond conventional HR metrics to drive improvements in process performance, employee competencies, and organizational agility. The study seeks to generate novel insights into how HR analytics can serve as a strategic lever, moving beyond conventional HR metrics to drive improvements in process performance, employee competencies, and organizational agility. This study adopts a qualitative exploratory design to understand how organizations leverage Human Resource Analytics (HRA) to optimize digital business accounting processes. To address the novelty of exploring how HRA supports digital accounting (an under-researched link), this study will focus on cross-functional perspectives, collecting data from both HR and accounting leaders rather than HR alone. The findings reveal that when HRA is applied cross-functionally, it becomes a powerful enabler of digital transformation by identifying skill gaps, informing targeted training, and improving accounting process outcomes such as accuracy and efficiency. HR and Finance leaders should collaborate to embed HR analytics into transformation projects, ensuring that skill gaps are identified and addressed proactively.
Exploring the Meaning of Employee Loyalty through the Lens of Organizational Behavior: A Phenomenological Study in Digital Start-up Firms Purnama, Intan; Renaldo, Nicholas; Panjaitan, Harry Patuan; Junaedi, Achmad Tavip; Suhardjo, Suhardjo; Veronica, Kristy
Journal of Applied Business and Technology Vol. 6 No. 1 (2025): Journal of Applied Business and Technology
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/jabt.v6i1.226

Abstract

This study explores the lived experiences of employee loyalty within digital start-up firms from the perspective of organizational behavior. In an era where employee retention and engagement are critical, especially in dynamic digital start-up environments, understanding how loyalty is formed and interpreted by individuals becomes vital. Using a qualitative phenomenological approach, in-depth interviews were conducted with employees from various Indonesian digital start-ups to uncover the underlying meanings and personal interpretations of loyalty. The findings reveal that employee loyalty is perceived as a complex, evolving construct influenced by emotional attachment, shared values, autonomy, and mutual commitment. Loyalty was not merely transactional or tenure-based, but rather closely linked to personal growth, identity, and value alignment, especially among Millennial and Gen Z employees. This study contributes to organizational behavior literature by offering a nuanced view of loyalty that transcends traditional models, emphasizing the importance of intrinsic motivation and purpose-driven work in fostering long-term commitment. The results also offer practical implications for digital start-up leaders to cultivate environments that support psychological engagement, employee well-being, and sustainable loyalty.
Building a Value-Oriented Digital Business Model for Traditional Anti-Migraine Herbal Tea Products Renaldo, Nicholas; Veronica, Kristy; Panjaitan, Harry Patuan; Junaedi, Achmad Tavip; Fadrul, Fadrul; Andi, Andi; Suhardjo, Suhardjo; Susanti, Wilda; Tendra, Gusrio; Jahrizal, Jahrizal
Luxury: Landscape of Business Administration Vol. 3 No. 1 (2025): Luxury: Landscape of Business Administration
Publisher : First Ciera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61230/luxury.v3i1.125

Abstract

The growing demand for natural health solutions and the integration of digital lifestyles presents new opportunities for innovation in traditional herbal products. This study aims to design a value-oriented digital business model for an anti-migraine herbal tea, combining traditional herbal knowledge with modern digital entrepreneurship and accounting systems. The research used a qualitative approach, integrating the Business Model Canvas (BMC), Value Proposition Canvas (VPC), and digital accounting to formulate a scalable and consumer-centric business framework. The herbal formulation, consisting of ginger, peppermint, turmeric, lemongrass, lavender, cinnamon, and stevia, was developed based on scientific literature and traditional practices. Through consumer insights, market segmentation, and prototype evaluation with stakeholders and experts, the model was validated for its market viability and alignment with health-conscious and digital native consumers. The findings indicate that the integration of digital accounting enhances transparency, financial control, and business credibility, while the overall model supports sustainability, traceability, and value creation. This research contributes to the fields of digital business, sustainable product innovation, and the commercialization of traditional medicines. Future research is recommended to combine quantitative validation and clinical testing to improve the robustness and impact of the model.
Location-Based Analysis of Household Internet Access Trends in Indonesia Using Chi-Square Analysis Putri, Novita Yulia; Veronica, Kristy; Renaldo, Nicholas; Tanjung, Amries Rusli; Panjaitan, Harry Patuan; Junaedi, Achmad Tavip; Nyoto, Nyoto; Purnama, Intan; Koto, Jaswar; Jahrizal, Jahrizal
Reflection: Education and Pedagogical Insights Vol. 2 No. 2 (2025): Reflection: Education and Pedagogical Insights
Publisher : First Ciera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61230/reflection.v2i2.133

Abstract

This study examines the percentage of Indonesian households accessing the internet in the past three months, disaggregated by location, during the period 2015–2017. Using secondary data from the National Socio-Economic Survey (SUSENAS) conducted by the Central Statistics Agency (BPS), the study applies descriptive statistics to identify access patterns and chi-square tests to evaluate potential relationships between household conditions and internet access location. The findings show a steady increase in household internet access over the three-year period, with home-based access emerging as the most dominant and growing mode of connectivity. Conversely, access via mobile vehicles declined, while internet use at workplaces and public facilities remained low. Chi-square analysis indicates no significant relationship between household conditions and access location. These results highlight the increasing reliance on household internet access and its potential role in supporting learning and digital literacy in Indonesia. However, persistent disparities across regions and socio-economic groups suggest that policies must go beyond infrastructure expansion to address issues of affordability, inclusiveness, and digital literacy. This study contributes to the literature on digital inclusion and provides implications for policymakers, educators, and stakeholders in advancing equitable access to education in the digital age.
Penguatan Kapasitas Dosen Pemula melalui Pelatihan Trik Jitu Tembus Publikasi Scopus di Ikatan Cendekiawan Muda Akuntansi Renaldo, Nicholas; Junaedi, Achmad Tavip; Suhardjo, Suhardjo; Tanjung, Amries Rusli; Hutahuruk, Marice Br; Yani, Fitri; Panjaitan, Harry Patuan; Suharti, Suharti; Aprilia, Bord Nandre; Prayetno, Muhammad Pringgo
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol 5 No 1 (2025): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/judikat.v5i1.5198

Abstract

Publikasi di jurnal internasional bereputasi, khususnya terindeks Scopus, merupakan kebutuhan penting bagi dosen dan peneliti dalam mendukung karier akademik, peningkatan reputasi institusi, serta memperluas jejaring ilmiah. Namun, banyak akademisi pemula menghadapi kendala dalam proses publikasi karena keterbatasan pengetahuan teknis, pemilihan jurnal, dan kemampuan menulis artikel sesuai standar internasional. Kegiatan pengabdian kepada masyarakat ini berupa pelatihan dan pendampingan penulisan artikel ilmiah bertema “Trik Jitu Tembus Publikasi Scopus”. Tujuan kegiatan adalah untuk meningkatkan literasi publikasi internasional, memberikan keterampilan teknis penulisan, serta mengurangi potensi kesalahan umum yang sering dilakukan penulis pemula. Metode pelaksanaan meliputi ceramah, diskusi interaktif, simulasi penulisan artikel, dan konsultasi individu. Hasil menunjukkan peningkatan pemahaman peserta mengenai standar Scopus, strategi pemilihan jurnal, teknik penulisan akademik, serta kemampuan memanfaatkan tools pendukung publikasi. Program ini diharapkan dapat berlanjut dalam bentuk komunitas riset dan kolaborasi antar dosen dalam menghasilkan artikel bereputasi.
PENGARUH GAYA KEPEMIMPINAN DISIPLIN DAN MOTIVASI KERJA TERHADAP KEPUASAN KERJADAN KINERJA GURU SMP DI KECAMATAN BUKIT BATU DAN SIAK KECIL Handayani, Nani; Nyoto, Nyoto; Panjaitan, Harry Patuan
Procuratio : Jurnal Ilmiah Manajemen Vol 11 No 4 (2023): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v11i4.4192

Abstract

This research aims to find out and analyze the influence of leadership style, discipline, and work motivation on the job satisfaction of civil servant teachers. To find out and analyze the influence of leadership style, discipline, and work motivation on the performance of civil servant teachers. The method used in collecting data for this research is a questionnaire. The population that is the object of this research is civil servant teachers at SMP Negeri in Bukit Batu and Siak Kecil District and a total of 87 people. The sample in this research is 80 civio servant teachers. The data used in this research is primary data and secondary data, while the sampling technique is the purposive sampling technique. Where this technique uses all civil servant teachers, not including the school principal and those who conduct research. Data analysis techniques used in this research are descriptive analysis and PLS structural equation model (SEM) analysis. The results of the research show that leadership style has a positive and significant effect on job satisfaction but not significant on performance of civil servant teachers. Work motivation has a positive and significant effect on the satisfaction but not on performance of civil servant teachers. Discipline has a positive and significant effect on job satisfaction and performance of civil servant teachers. Job satisfaction has a positive and significant effect on the performance of civil servant teacher. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh gaya kepemimpinan, disiplin, dan motivasi kerja terhadap kepuasan kerja Guru PNS. Untuk mengetahui dan menganalisis pengaruh gaya kepemimpinan, disiplin, dan motivasi kerja terhadap kinerja guru PNS. Metode yang digunakan dalam pengambilan data penelitian ini adalah kuisioner/angket. Populasi yang dijadikan objek penelitian ini adalah guru PNS pada SMP Negeri di Kecamatan Bukit Batu Siak Kecil dan sebanyak 87 orang. Sampel dalam penelitian ini sebanyak 80 orang guru PNS. Data yang digunakan dalam penelitian ini adalah data primer dan data sekunder, sedangkan Teknik pengambilan sampel dengan Teknik purposive sampling. Dimana Teknik ini menggunakan seluruh guru PNS dikurangi kepala sekolah dan yang melakukan penelitian. Tenik analisis data dalam penelitian ini menggunakan analisis deskriptif dan analisis struktur equation model (SEM) PLS. Hasil penelitian menunjukkan bahwa Gaya kepemimpinan berpengaruh positif dan signifikan terhadap kepuasan kerja tetapi tidak siqnifikan terhadap Kinerja guru PNS. Motivasi kerja berpengaruh positif dan signifikan terhadap Kepuasan tetapi tidak signifikan terhadap kinerja guru PNS. Disiplin berpengaruh positif dan signifikan terhadap kepuasan kerja dan kinerja guru PNS. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja guru PNS pada SMP Negeri di Kecamatan Bukit Batu dan Siak Kecil.
Co-Authors Achmad Tavip Junaedi Adi, Roni Putra Akmal, Eri Amries Rusli Tanjung Andi Andi Andi Andi Andi Andi Wardana Anraini, Wenfi Ansorimal Anthony Anthony Aprilia, Bord Nandre Arifin Arifin Armawi Fauzi Nasution Asmara Hendra Komara Astri Ayu Purwati Bambang Rianto Rustam Cecilia, Cecilia Chandra, Jennifer Chandra, Stefani Dadi Komardi Dadi Komardi Dalil, M Daud Alfinas Della Chairini Ibrahim Devi Gusriani Dian Putri Kusuma Wardani Diana Gazali Dodi Sofyan Arief, Dodi Sofyan Dominicus Josephus Swanto Tjahjana Elsa Lasrya Fadrul, Fadrul Febriyanto Febriyanto Fifi Puspita Fitri Yani Fitri Yani Fransisca, Luciana Friska, Yuni Fyter Tanjaya Ginting, Yanti Mayasari Grece Valency Gusrio Tendra Handayani, Nani Hosan Hosan Hutahuruk, Marice Br Indri Yovita Intan Purnama Jahrizal Jessen Liyanto Juniar Vina Kevin Kevin Koto, Jaswar Kudri, Wan Muhamad Layla Hafni Lidia Gustiani Lubis, Wahyu May Chrisfin Lumenta, Marshel Yordan Mairia Mairia Marice Br Hutahuruk Martina Rapolo Lumbantoruan Megawati Pakpahan melani putri Merinayati Panjaitan Mimelientesa Irman Muhammad Awal Muhammad Ridwan Musa, Sulaiman Nicholas Renaldo Novita Yulia Putri Nur Istiana Nuriman M. Nur Nyoto Nyoto Nyoto, Nyoto Nyoto, Rebecca La Volla Olivia Dimaranty Peri Akri Pratomo Aji Saputro Prayetno, Muhammad Pringgo Purnama, Intan Putri, Novita Yulia Rahmad Hidayat Ramadhani Ramadhani Ramdani Ramdani Rizaldi Putra Rosa Linda Rusilawati, Ermina Sari Sari, Olivia Sheerad Sahid Silvia Sari Sitompul Sitompul, Silvia Sari Sri Indrastuti Sudarno Sudarno Sudarno Suhardjo Suhardjo Suhardjo Suharti Surya Safari SD Susanti, Roza Sri Suyono Suyono Suyono Syahriza, Denisa Tandy Sevendy Teddy Chandra Tengku Arief Lukman Th. A. Y. I, Yusnita Octafilia Umar Faruq Vanesa, Vanesa Veronica, Kristy Vinson, Vinson Wahid, Nabila Wahyudi, Langgeng Wiariningsih, Oktaviani Wijaya, Evelyn Wijaya, Febriana Wendy Wilda Susanti Win Handoko Winardi Winardi Yenny Wati Yusrizal Yusrizal