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Pelatihan Hospitality dan Budaya Jepang bagi Pelaku Pariwisata di Desa Jatiluwih Andriyani, Anak Agung Ayu Dian; Ardiantari, Ida Ayu Putri Gita; Sulatra, I Komang
ABDI HUMANIORA: Jurnal Pengabdian Masyarakat Bidang Humaniora Vol 5, No 2 (2024)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/abdihumaniora.v5i2.124939

Abstract

Tourism is an important sector in the economy of Jatiluwih Village, and visits by Japanese tourists have become a potential market that has been increasing in recent years. However, to improve the quality of service for Japanese tourists which indirectly can expand market share, tourism actors need to have adequate knowledge of the culture, customs and habits of Japanese people as well as the ability to communicate using basic Japanese, with the aim of providing the best service. Post-pandemic, the world of tourism has revived. To revive work enthusiasm and service attitude to Japanese tourists, the role of the university is needed to help provide knowledge and skills to tourism actors when communicating with tourists of different cultures, therefore misunderstandings can be avoided in communication. One of the efforts to increase the knowledge and skills of tourism actors in Jatiluwih Village, required hospitality and Japanese culture training. This training involved experts who have experience in the tourism industry and expertise in Japanese culture. Through this training, it was hoped that tourism actors will gain in-depth knowledge of Japanese culture, including language, customs, and the ethics of interacting with Japanese tourists. They were also trained in hospitality skills which include communication, hospitality, service skills, and understanding of Japanese guest preferences.
Analysis of Original Japanese ‘Uchisoto’ Concept Used by Indonesian Speaker as Tourism Actors in Bali Andriyani, Anak Agung Ayu Dian; Djatmika, Djatmika; Sumarlam, Sumarlam; Rahayu, Ely Triasih
IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics) Vol 3, No 2 (2019): Indonesian Journal of English Language Teaching and Applied Linguistics
Publisher : Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/ijeltal.v3i2.196

Abstract

This study aimed to analyze the implementation of uchi ‘ingrup’ soto‘outgrup’ from dialogue between tourism actors and Japanese tourists in Bali. The research site was characterized by formal situation at one of the largest Japanese travel agencies in Bali and by non-formal situations carried out in the Kuta beach in Badung regency. This case study grappled with linguistic data in the form of dialogues between tourism actors and Japanese tourists that was laden with the Uchisoto concept. The data collection technique included recording techniques, reference and record techniques, and in-depth interview techniques with 25 tourism actors in an unstructured way to get data in their natural contexts. The data transcribed were classified according to the context of the speech situation and then analyzed using domain, taxonomy, compound and cultural analysis. The research results highlighted the errors in implementing the Uchisoto concept because of differences in mindset and culture, within both formal and non-formal situations. This is evident from the level of speech markers used which still respect the leaders in front of customers. Despite these mistakes, tourism actors are able to carry out maximum hospitality so Japanese tourists understand this condition. They understand the different concepts of thinking and minimum understanding of these tourism actors. These findings help tourism actors in the Japanese business to use the Uchisoto concept when communicating with Japanese tourists and for tour guides, travel agencies and also language schools to provide trainings related to Japanese language and business culture.
Pemahaman Strategi Komunikasi pada Ranah Cross Culture Indonesia dan Jepang sebagai Bentuk Peningkatan Hospitality di Yan Yan Silver Andriyani, Anak Agung Ayu Dian; Sudipa, Made Henra Dwikarmawan; Tarasista, Ni Putu Vineisya
TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2025): Trimas: Jurnal Inovasi dan Pengabdian Kepada Masyarakat
Publisher : Indra Institute Research & Publication

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Abstract

Bali Island, as a tourism destination grounded in the concept of local wisdom that underpins social harmony, continues to exist and develop innovative approaches to sustainable tourism. This concept emphasizes tourism development that does not harm the environment or culture while providing economic benefits, protecting the environment, and preserving local socio-cultural values. One of the key attractions supporting this concept is the empowerment of micro, small, and medium enterprises (UMKM) to strengthen the local economy, including Yan Yan Silver. Based on a situational analysis conducted through direct observation and interviews, this community service program aims to enhance the cross-cultural communication competence of workers at Yan Yan Silver, a silver craft in Bali that frequently interacts with Japanese tourists. Limited understanding of Japanese cultural values, politeness strategies, and effective communication techniques has led to miscommunication and a decline in service quality. Therefore, this program focuses on practical training in Japanese-language communication strategies, the introduction of Japanese interaction norms, and culturally based hospitality practices. The methods employed include preliminary observation, interviews, participatory training, role-play simulations, and evaluation. The evaluation results before and after the training clearly indicate a significant improvement in workers readiness to interact with Japanese tourists, particularly in the use of polite expressions, appropriate body language, and an enhanced understanding of Japanese tourists communication expectations. This training is expected to contribute to improving service quality and strengthening the competitiveness of Yan Yan Silver as a culturally based silver gallery destination.
WUJUD TINDAK TUTUR PADA INTERAKSI PENJUAL DAN PEMBELI DI WARUNG MAKAN Anak Agung ayu Dian Andriyani; I Dewa Ayu Devi Maharani Santika
Kulturistik: Jurnal Ilmu Bahasa dan Budaya Vol. 6 No. 2 (2022): July 2022
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/kulturistik.6.2.3961

Abstract

This qualitative research uses the interaction of sellers and buyers in food stalls. It aims to describe the components of speech acts and the meaning contained in the interactions. The data collected by using observation method with some techniques: recording, listening, taking notes, and interviewing the traders in food stalls. The primary data source is dialogues between sellers and buyers in ten favorite food stalls in Denpasar city and Badung district with very high buyer intensity both in the morning and in the afternoon. The analytical method used is pragmatic equivalent. The technique of presenting the results of the analysis uses ordinary words informally. The results show that the interaction between the seller and the buyer implements locutionary, illocutionary, and perlocutionary acts adjusted to the context of the situation that follows each dialogue. In addition, the meaning in the speech of the seller to the buyer are the meaning of asking, confirming, telling, and offering. These explain that although speech acts in food stalls tend to use short sentences, using too many pleasantries and the level of service provided is very limited, the interaction can run well. To avoid failure in communicating, the speech participants must have similar background knowledge.
KETIDAKLANGSUNGAN EKSPRESI PADA LIRIK LAGU NAMONAI HANA KARYA SATO MIKI Oka Widhiantara; Anak Agung Ayu Dian Andriyani; Ni Luh Gede Meilantari
Jurnal Daruma : Linguistik, Sastra dan Budaya Jepang Vol. 4 No. 1 (2024): Jurnal Daruma: Linguistik, Sastra dan Budaya Jepang
Publisher : Program Studi Sastra Jepang Fakultas Bahasa Asing Unmas Denpasar

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Abstract

Penelitian ini bertujuan untuk menbahas tentang ketidaklangsungan ekspresi pada lirik lagu Namonai Hana karya Sato Miki. Metode yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif. Teori yang digunakan dalam penelitian ini adalah teori semiotika Michael Riffaterre. Hasil penelitian ditemukan empat penggantian arti yang menggunakan majas metafora dan majas simbolik. Pada kategori penyimpangan arti yang berupa ambiguitas, kontradiksi dan nonsense tidak ditemukan dalam lirik Namonai Hana. Pada kategori teakhir dalam ketidaklangsungan ekspresi yakni ditemukan satu penciptaan arti. Makna dari lagu Namonai Hana karya Sato Miki adalah perasaan cinta yang tak tersampaikan.
ANALISIS MAKNA PADA LAGU SENKOU HANABI KARYA HONEYWORKS Diah Krisnayanti Kadek Ayu; Anak Agung Ayu Dian Andriyani
Jurnal Daruma : Linguistik, Sastra dan Budaya Jepang Vol. 5 No. 2 (2025): Jurnal Daruma: Linguistik, Sastra dan Budaya Jepang
Publisher : Program Studi Sastra Jepang Fakultas Bahasa Asing Unmas Denpasar

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Abstract

This study aims to determine the meaning of the song "senkou hanabi" by HONEYWORKS. This type of research is qualitative. The data source used in this study is one of the songs by HONEYWORKS entitled senkou hanabi. The data that has been obtained are analyzed using Riffaterre's semiotic theory. Methods and techniques of data collection in this study using the method of document study and literature study. Methods and techniques of data analysis using qualitative methods described by informal methods, namely by describing ordinary words in Indonesian that are easy to understand. The results of the semiotic research obtained in the song senkou hanabi are life, and there is a symbolic figure of speech in the form of senkou hanabi and also hotaru, both of which are symbolized as short life.
Semiotika Riffaterre: Signifikansi Puisi Shirayuri Jima Karya Kaneko Misuzu Mentari Nur Addinda Raharjo; Anak Agung Ayu Dian Andriyani; Ni Wayan Meidariani
Janaru Saja Jurnal Program Studi Sastra Jepang Vol. 12 No. 2 (2023): November 2023
Publisher : Program Studi Sastra Jepang, Universitas Komputer Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/js.v12i2.5312

Abstract

This article aims to determine the significance of the poem Shirayuri Jima by Kaneko Misuzu. The theory used in this research is Riffaterre's semiotic theory. Sources of data used in this study is primary data sources obtained from data collection using non-interactive methods. The data obtained were analyzed using a qualitative descriptive method, then presented with an informal method, namely the data is presented in the form of sentences that are good and can be understood easily. Based on the results of data analysis that has been obtained, it can be seen that the significance of Shirayuri Jima's poem is about someone with a closed personality who prefers to spend his time painting the imaginary world he creates.
IKON, INDEKS, SIMBOL PADA LAGU LIGHT, CRYSTAL SNOW, DAN YOUR EYES TELL KARYA BTS Putu Dian Norika; Anak Agung Ayu Dian Andriyani; Ni Luh Gede Meilantari
Janaru Saja Jurnal Program Studi Sastra Jepang Vol. 12 No. 2 (2023): November 2023
Publisher : Program Studi Sastra Jepang, Universitas Komputer Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/js.v12i2.6775

Abstract

Penelitian ini berjudul Ikon, Indeks, dan Simbol Pada Lirik Lagu Light, Crystal Snow, Your Eyes Tell Karya BTS dengan menggunakan teori semiotika yang dikemukakan oleh Charles Sander Peirce. Sumber data pada penelitian ini menggunakan data dari tiga lagu karya BTS dengan judul Light, Crystal Snow, dan Your Eyes Tell. Data diperoleh dengan mengunduh lagu Light, Crystal Snow, Your Eyes Tell Karya BTS lalu melakukan penelitian secara kualitatif dengan menggunakan metode simak dan catat. Hasil dari penelitian ditemukan ikon, indeks, dan simbol. Selain ditemukannya data berupa tanda, pada penelitian ini juga ditemukan data berupa makna yang diklasifikasikan beriringan dengan tanda tersebut. Kata kunci: tanda, makna, lirik lagu
Analisis Ketidaksadaran Kolektif Tokoh Tooru dalam Film Ai Uta: Yakusoku no Nakuhitokarya Taisuke Kawamura Bedriany Yedesilva Hadiah; Anak Agung Ayu Dian Andriyani; Ni Wayan Meidariani
Janaru Saja Jurnal Program Studi Sastra Jepang Vol. 13 No. 1 (2024): Mei 2024
Publisher : Program Studi Sastra Jepang, Universitas Komputer Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/js.v13i1.7814

Abstract

Abstract This article aims to explain the personality-forming factors of Tooru’s character based on one of the personality structures, namely collective unconscious containing two archetypes in the film Ai Uta: Yakusoku no Nakuhito. the data collection technique was done by listening and rcording the dialogue between characters. The data analysis technique is done by classifying the data in the form of dialogue and expressions between characters. Informal methods are used to present the results of data analysis. The theory used is Carl Gustav Jung’s psychoanalytic theory. From the results of the study through the two data found, it describes that Tooru character experiences shadow archetypes when scolding Tatsuya, and persona archetypes whwn trying to calm his mother and himself. Keywords: Personality; collective unconscious; film Abstrak Penelitian ini, bertujuan untuk menjelaskan faktor pembentuk kepribadian tokoh Tooru berdasarkan struktur kepribadian ketidaksadaran kolektif yang memuat dua arketip yang terdapat dalam film Ai Uta: Yakusoku no Nakuhito. Teknik pengumpulan data dilakukan dengan cara menyimak dan mencatat dialog antar tokoh. Teknik analisis data dilakukan dengan mengklasifikasikan data berupa dialog dan ekspresi antar tokoh. Metode informal digunakan untuk menyajikan hasil analisis data. Teori yang digunakan adalah psiko analitik milik Carl Gustav Jung. Dari hasil penelitian melalui dua data yang ditemukan, mendeskripsikan bahwa tokoh Tooru mengalami arketip shadow (bayangan) ketika memarahi Tatsuya, dan arketip persona ketika berusaha menenangkan ibunya dan dirinya sendiri. Kata Kunci: Film; kepribadian;ketidaksadaran kolektif
Implementasi Tingkat Tutur Dalam Konsep Uchi Soto Adi Arta Sudarta Made; Anak Agung Ayu Dian Andriyani; Ni Luh Gede Meilantari
Janaru Saja Jurnal Program Studi Sastra Jepang Vol. 13 No. 1 (2024): Mei 2024
Publisher : Program Studi Sastra Jepang, Universitas Komputer Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/js.v13i1.7818

Abstract

ABSTRACT In the Japanese bussness recognizes uchi soto concept which affects the use of speech levels used by speakers to speech partners This research is aims to analyze and describe how the implementation of speech level according to the ” Uchi soto” concept in the japanese bussness is described in the drama Love Phantom. The data in this research are primary data in the form of dialogue obtained using the observation method using the note-taking technique on the video drama Phantom which is watched online on the website filmarks.com. Analysis of the data using the technical method of determining pillar elements to select the speech data to be studied, namely the level of Japanese speech as a form of qualitative research that describes the speech between characters that appear in the drama Love Phantom, which is allegedly the level of Japanese speech when speaking to uchi and soto side of person. From the results obtained from this research, it shows that in the implementation of the speech level in the “uchi soto”concept, the level of speech used by uchi is futsuugo and teineigo only, this is based on the intimacy between fellow employees which is realized by useing futsuugo, and the use of teineigo to superiors as a form of respect. While the type of speech level used for the Soto party is the Keigo form which is used to show respect to the speech partner who is the Soto side of person. and also found the use of the Futsuugo pattern to the soto Side of person based on a close friendship relationship between the speaker and the speech partner during job. Keyword : Speech level, Uchi soto, Drama, Futsuugo, Keigo ABSTRAK Di dalam ranah bisnis Jepang mengenal konsep uchi soto yang mempengaruhi penggunaan tingkat tutur penutur kepada mitra tutur. Penelitian ini bertujuan untuk menganalisis dan mendeskripsikan bagaimana implemntasi tingkat tutur menurut konsep uchi soto dalam ranah bisnis jepang yang digambarkan dalam drama Love Phantom. Data penelitian ini adalah data primer berupa dialog yang didapat dengan metode observasi menggunakan teknik simak catat pada video drama Live Phantom yang secara daring di web filmarks.com. Penganalisisan data menggunakan metode teknik unsur pilar penentu untuk memilih data tuturan yang diteliti, yaitu tingkat tutur bahasa Jepang sebagai wujud penelitian yang kualitatif yang mendeskripsikan tuturan antar tokoh dalam drama Love Phantom saat berbicara kepada pihak uchi maupun soto. Dari hasil yang diperoleh penelitian ini, menunjukan bahwa dalam implementasi tingkat tutur dalam konsep uchi soto, tingkat tutur yang digunakan kepada pihak uchi yaitu futsuugo dan teineigo saja, hal ini didasar oleh adanya keakraban diantara sesama pegawai yang diwujudkan dengan penggunaan futsuugo, serta penggunaan teineigo kepada atasan sebagai wujud rasa hormat. Sementara jenis tingkat tutur yang digunakan kepada pihak soto adalah bentuk Keigo yang dipergunakan untuk menunjukan penghormatan kepada mitra tutur yang merupakan pihak soto, serta ditemukan pula adnaya penggunaan pola Futsuugo kepada pihak soto yang didasari adanya hubungan pertemannan yang akrab diantara sang penutur dan mitra tutur. Keyword : Tingkat tutur, Uchi soto, Drama, Futsuugo, Keigo
Co-Authors Adi Arta Sudarta Made Agung Pandawana, I Dewa Gede Anak Agung Istri Candrawati Anak Agung Putu Wahyu Adiarta Anggita Stovia Anita Sari Ade Bagus Reza Hariyadi Bedriany Yedesilva Hadiah Betty Debora Aritonang Burhanuddin Burhanuddin Dea Luna Valerina, Ni Komang Desak Putu Eka Pratiwi Devina Cahya Putri Sondang Dewa Gede Agung Gana Kumara Dharma, Wilyem Diah Krisnayanti Kadek Ayu Dian Nugraha, I Gusti Komang Dian Puspita Candra Djatmika . Dwi Putra, I Made Kembang Dwipa, I Made Suryana Dwiyana Putra, I Gusti Kadek Adrian Eka Susylowati Ely Triasih Rahayu Farisysa Rizkah Rachman Frumentius Adrianus Arve Gede Timika, Wijaya Gema Sukana Putra Hajimia, Hafizah Hartati Hartati Hartati Hartati I Dewa Ayu Devi Maharani Santika I Dewa Gede Agung Pandawana I GD Yudha Partama I Gede Agus Dewangga I Gusti Agung Sri Rwa Jayantini I Gusti Ayu Vina Widiadnya Putri I Komang Sulatra I Made Vikananda Satrya Wibawa I Made Wahyu Wijaya I Made Yawara Sumi Putra I Putu Agus Putra Wirawan I Putu Gede Aditya Djanardhana i putu widiantara I Wayan Arip Kertanegara I Wayan Juniarta Juniarta I Wayan Wahyu Cipta Widiastika I Wayan, Juniartha Ida Ayu Putri Gita Ardiantari Ida Ayu Putri Gita Ardiantari Ida Ayu Putri Gita Ardiantari Ida Ayu Putri Gita Ardiantari Ida Ayu Putu Ita Febriyanti Ida Ayu, Putri Gita Ardiantari Ida Bagus Made Satya Swabawa Kadek Yonita Yona Komang Ayu Nuriasih Komang Dian Puspita Candra Ladycia Sundayra Made Henra Dwikarmawan Sudipa, Made Henra Made Lady, Aridayani Marantika, I Made Yogi Megawati Dewi Ni Ketut Mentari Nur Addinda Raharjo Ni Kadek Adiari Ni Kadek Novianti Ayu Purnami Ni Ketut Prihantini Widianingsih Ni Komang Dea Luna Valerina Ni Kompyang Widi Pradnyani Ni Kompyang Widi Pradnyani Ni Luh Ayu Aprilita Ni Luh Gede Meilantari Ni Luh Gede Meilantari Ni Luh Gede Yuliantarini Ni Luh Kristy Ariani Ni Luh Meliyanty Ni Luh Soniartini Soniartini Ni Made Adriyani Resti Wiratami Ni Made Anjhelia Ryaw Tiwu Ni Made Dwi Puspitawati Ni Made Indah Mentari Ni Made Intan Maulina Ni Nengah Megayanti Ni Putu Ayu Diantari Ni Putu Wahyu Srijayanti Ni Wayan Meidariani Ni Wayan Vera Purnamasari Nova Winarta, Ida Bagus Gde Oka Widhiantara Permana, I Putu Andri Putra, Bagus Putu Pramana Putra, Gusti Made Mega Adi Putri Agung Permata Sari Putri, Widyawati Hema Mona Putu Dian Norika Putu Nur Ayomi Putu Pradiva Putra Salain, Putu Pradiva Putu Sita Juniantini Raharjo, Yusuf Muflikh Rahmat Wisudawanto Rai Subawa, Kadek Krisna Rifaldo Antonio Nicholas Vianey Ronald Umbas Sandra Dewi, Ni Putu Laksmi SANG AYU ADE ARIE DEWAYANTI Shahizan Ali, Mohd. Nor Sharita, Jasmine Sugiarto, Alvin Jonathan Sumarlam, Sumarlam Susila, I Putu Dipa Pranata Swabawa, Ida Bagus Made Satya System, Administrator Tarasista, Ni Putu Vineisya Tri Rokhani Utami Putri, Ni Putu Sri Wayan Nurita Wayan Nurita Wayan Nurita Wiwik Yulianti Yusuf Muflikh Raharjo