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All Journal Jurnal Akuntansi dan Keuangan Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) Islamic Ecomonics Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis DERIVATIF Visionist Jurnal Maneksi (Management Ekonomi Dan Akuntansi) International Journal of Artificial Intelligence Research Jurnal EMT KITA J-MAS (Jurnal Manajemen dan Sains) Jurnal Riset Bisnis dan Manajemen Tirtayasa YUME : Journal of Management Journal of Information System, Applied, Management, Accounting and Research Adzkiya : Jurnal Hukum dan Ekonomi Syariah MANAJEMEN DEWANTARA Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) eCo-Buss Jurnal Riset Akuntansi Politala JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN KONSEP DAN TUJUAN PADA TINJUAN BISNIS SYARIAH SABURAI INTERNASIONAL JOURNAL OF SOCIAL, SCIENCES, AND DEVELOPMENT (Saburai-IJSSD) International Journal of Business, Law, and Education Jurnal Manajemen Sains dan Organisasi (JMSO) International Journal of Education, Social Studies, And Management (IJESSM) Bima Journal : Business, Management and Accounting Journal Jurnal Manajemen dan Profesional Jurnal Widya Transekonomika : Akuntansi, Bisnis dan Keuangan Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Journal Of Business, Finance, and Economics (JBFE) Review of Multidisciplinary Education, Culture and Pedagogy (ROMEO) International Journal of Management Science and Information Technology (IJMSIT) Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis EKONOMIKA45 eCo-Fin Jurnal Multidisiplin Dehasen (MUDE) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Formosa Journal of Multidisciplinary Research (FJMR) Annals of Human Resource Management Research CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis Jurnal Pengabdian Masyarakat Tapis Berseri Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Mahasiswa Manajemen dan Akuntansi Indonesian Research Journal on Education International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Multazam : Jurnal Manajemen Haji dan Umrah Journal of Law, Education and Business Jurnal Ilmiah ESAI MABUSS: Journal of Management, Business and Social Sciences Journal of Management Accounting, Tax and Production Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Pengabdian UMKM Public Service And Governance Journal Journal of Accounting Law Communication and Technology Manajemen : Jurnal Ekonomi International Journal of Economics, Business and Innovation Research Hirarki : Jurnal Ilmiah Manajemen dan Bisnis Jurnal Riset Multidisiplin Edukasi Jurnal Ilmiah Cano Ekonomos NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS) Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Jurnal Penelitian Ekonomi dan Manajemen (JPEM)
Iskandar Ali Alam
Universitas Bandar Lampung
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Consumer Satisfaction in Islamic Economic Perspective: A Literature Review on Product and Service Quality Saifur Rahman; UmpuSInga, Hasrun Afandi; Iskandar Ali Alam; Andala Rama Putra Barusman; Habiburahman
Adzkiya : Jurnal Hukum dan Ekonomi Syariah Vol 14 No 1 (2026): Adzkiya: Jurnal Hukum dan Ekonomi Syariah
Publisher : Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Meto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/drdagh52

Abstract

Consumer satisfaction in Islamic economic perspective is not merely measured by the fulfillment of consumer expectations, but also by compliance with Islamic ethical values and the achievement of public benefit (maṣlaḥah). This article aims to examine consumer satisfaction through a literature review by integrating product quality and service quality within the framework of Islamic economics. The study emphasizes key Islamic principles such as ṣidq (honesty), amānah (trustworthiness), and ‘adl (justice) in service delivery, as well as the concept of halālan ṭayyiban in product quality. Furthermore, consumer satisfaction is analyzed using the perspective of maqāṣid al-syarī‘ah to ensure that business practices contribute to the protection of religion, life, intellect, lineage, and wealth. The findings indicate that product quality and service quality significantly influence consumer satisfaction when they are aligned with Islamic ethical values and normative principles. This study contributes theoretically by enriching the discourse of consumer satisfaction in Islamic economics and practically by offering ethical guidelines for business practices in sharia-compliant institutions.
Consumer Satisfaction in Islamic Economic Perspective: A Literature Review on Product and Service Quality Saifur Rahman; UmpuSInga, Hasrun Afandi; Iskandar Ali Alam; Andala Rama Putra Barusman; Habiburahman
Adzkiya : Jurnal Hukum dan Ekonomi Syariah Vol 14 No 1 (2026): Adzkiya: Jurnal Hukum dan Ekonomi Syariah
Publisher : Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Meto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/drdagh52

Abstract

Consumer satisfaction in Islamic economic perspective is not merely measured by the fulfillment of consumer expectations, but also by compliance with Islamic ethical values and the achievement of public benefit (maṣlaḥah). This article aims to examine consumer satisfaction through a literature review by integrating product quality and service quality within the framework of Islamic economics. The study emphasizes key Islamic principles such as ṣidq (honesty), amānah (trustworthiness), and ‘adl (justice) in service delivery, as well as the concept of halālan ṭayyiban in product quality. Furthermore, consumer satisfaction is analyzed using the perspective of maqāṣid al-syarī‘ah to ensure that business practices contribute to the protection of religion, life, intellect, lineage, and wealth. The findings indicate that product quality and service quality significantly influence consumer satisfaction when they are aligned with Islamic ethical values and normative principles. This study contributes theoretically by enriching the discourse of consumer satisfaction in Islamic economics and practically by offering ethical guidelines for business practices in sharia-compliant institutions.
Pengaruh Motivasi Memasuki Dunia Kerja dan Soft Skills Terhadap Kesiapan Kerja Pada Mahasiswa Manajemen Universitas Bandar Lampung Rizka Hasani; Iskandar Ali Alam
eCo-Buss Vol. 7 No. 3 (2025): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v7i3.2047

Abstract

Studi ini bertujuan untuk menganalisis pengaruh dari variabel independen, yaitu Motivasi (X1) dan Soft Skills (X2), terhadap variabel dependen, yaitu Kesiapan Kerja (Y), baik secara simultan maupun parsial. Metode penelitian yang digunakan pada studi ini adalah pendekatan kuantitatif dengan survei sebagai alat pengumpulan data. Populasi yang diteliti terdiri dari mahasiswa Manajemen angkatan 2021–2024 di Universitas Bandar Lampung, dengan jumlah sampel sebanyak 88 responden. Hasil penelitian menunjukkan bahwa baik Motivasi maupun Soft Skills secara bersama-sama memberikan pengaruh positif dan signifikan terhadap Kesiapan Kerja, sebagaimana dibuktikan oleh nilai Fhitung sebesar 103,278 yang lebih besar dari Ftabel (3,06) dan tingkat signifikansi (0,000) yang lebih kecil dari 0,05. Berdasarkan analisis Koefisien Determinasi (R²), kontribusi variabel Motivasi (X1) dan Soft Skills (X2) terhadap Kesiapan Kerja (Y) mencapai 43,8%. Hal ini menunjukkan bahwa kedua variabel tersebut memiliki peranan penting dalam meningkatkan kesiapan mahasiswa untuk memasuki dunia kerja yang kompetitif, adaptif, inovatif, dan berbasis keterampilan multidimensional.
Pengaruh Kualitas Kehidupan Kerja dan Stres Kerja Terhadap Transformasi Strategi Manajemen SDM di Rumah Kerupuk Arumi 157 Hasna Salsabila; Iskandar Ali Alam
eCo-Fin Vol. 7 No. 1 (2025): eCo-Fin
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/ef.v7i1.2026

Abstract

  Penelitian ini bertujuan untuk menganalisis pengaruh kualitas kehidupan kerja dan stres kerja terhadap transformasi strategi manajemen Sumber Daya Manusia (SDM) di Rumah Kerupuk Arumi 157 Lampung. Manajemen SDM bertugas mengawasi tenaga kerja dalam suatu organisasi. Fokus utama dari bidang ini adalah untuk memastikan bahwa karyawan secara konsisten meningkatkan kinerja mereka. Menggunakan metode kuantitatif, penelitian ini melibatkan survei kuesioner dengan 60 karyawan sebagai sampel. Data dianalisis melalui SPSS versi 25 dengan serangkaian uji, termasuk uji validitas, reliabilitas, asumsi klasik, regresi linier berganda, serta uji t dan F. Hasil penelitian menunjukkan koefisien determinasi sebesar 0,583 atau 58,3%, yang menandakan bahwa transformasi strategi manajemen SDM dipengaruhi oleh kedua variabel tersebut. Uji simultan menghasilkan Fhitung sebesar 39,864, yang lebih besar dari Ftabel 3,16, menunjukkan bahwa kualitas kehidupan kerja dan stres kerja memiliki korelasi serta pengaruh signifikan terhadap transformasi strategi manajemen SDM, dengan kontribusi sebesar 58,3%. Temuan ini memberikan wawasan penting bagi pengembangan strategi manajemen SDM yang efektif.
Pengaruh Kecerdasan Emosional dan Beban Kerja Terhadap Turnover Intention (Studi Kasus Pada Kurir J&T Express Way Kandis, Bandar Lampung) Lupika Sari; Iskandar Ali Alam
eCo-Fin Vol. 7 No. 2 (2025): eCo-Fin
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/ef.v7i2.2046

Abstract

This research aims to determine the influence of Emotional Intelligence and workload on the desire to change jobs (turnover) among employees in the package delivery service section at J&T Express Way Kandis, Bandar Lampung. This research used a saturated sampling strategy, meaning that fifty respondents were taken from the entire population who could potentially become participants. The data collection method used is through distributing questionnaires and using primary and secondary data. The data analysis carried out included instrument testing and the analysis used was classical assumption testing using SPSS Version 30. This research model meets the requirements for classical assumption testing, including the absence of heteroscedasticity and multicollinearity, as well as normality assumptions. Both emotional intelligence and workload are characteristics that influence the desire to leave the organization, according to the findings of the partial test (t test). Simultaneously, it is revealed that both emotional intelligence and workload influence the desire to change jobs. This research shows that emotional intelligence and workload influence the desire to change jobs. Companies can manage employee emotions and workload in a balanced way to increase retention and create a comfortable work environment.
Improving Higher Education Performance Through Strategic Collaboration And Intellectual Capital: A Path To Competitive Advantage Irsan Aras; Iskandar A A; Andala Rama Putra Barusman; Defrizal Defrizal
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 3 (2025): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i3.8142

Abstract

This research aims to explore how strategic collaboration and intellectual capital can improve higher education performance and achieve competitive advantage. The main objective of this study is to identify the relationship between strategic collaboration, intellectual capital, and the performance of higher education institutions, as well as how these three elements can be used synergistically to achieve competitive advantage. The research method used is a quantitative approach with the population of all private universities (PTS) in the LLDikti II Region, which totals 197 private universities. The data analysis technique uses the Structural Equation Models (SEM) approach with the help of the SmartPLS program package. The results of the study show that strategic collaboration has a positive and significant impact on higher education performance. In addition, intellectual capital was also found to contribute significantly to improving the performance of the institution. The combination of strategic collaboration and intellectual capital resulted in a greater improvement in higher education performance compared to each element separately. These results show that institutions that adopt a collaborative approach and manage their intellectual capital will tend to have better performance and are able to compete more effectively in the global education market. Based on these findings, the study recommends that higher education institutions should increase their collaborative efforts, both inside and outside the institution, as well as invest in the development and management of intellectual capital.
PENGARUH STRES KERJA DAN BEBAN KERJA TERHADAP CYBERLOAFING PADA KARYAWAN GEN Z DI BANDAR LAMPUNG Aulia Putri Nabila; Iskandar Ali Alam
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21975

Abstract

This study aims to determine the effect of job stress and workload, both partially and simultaneously, on cyberloafing among Gen Z employees in Bandar Lampung. Data collection was conducted through questionnaires distributed to 100 selected Gen Z employees in Bandar Lampung. The questionnaire consisted of 30 items with a 5-point Likert scale. The sampling method used in this study was probability sampling with the Lemeshow formula. Data analysis techniques used in this study included descriptive analysis, validity testing, reliability testing, classical assumption testing, hypothesis testing, and coefficient of determination testing, all processed using IBM SPSS Statistics version 26 software. The results showed that work stress and workload had a positive and significant effect on cyberloafing, both partially and simultaneously. These findings indicate that the higher the level of work stress and workload experienced by Generation Z employees, the higher their tendency to engage in cyberloafing behavior in the workplace.
Pengaruh (Store Atmosphere) Suasana Cafe dan Kualitas Layanan terhadap Tingkat Kepuasan Konsumen (Studi Kasus di Maco Cafe and Eatery Bandar Lampung) Inariva Misel Anlisyah; Iskandar Ali Alam
eCo-Buss Vol. 8 No. 3 (2026): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v8i3.2475

Abstract

Penelitian ini dilakukan guna menelaah tingkat pengaruh store atmosphere atau suasana tempat, serta mutu pelayanan terhadap kepuasan pengunjung di Maco Cafe and Eatery yang berlokasi di Bandar Lampung. Pendekatan yang dipakai bersifat kuantitatif, dengan melibatkan 100 responden yang ditentukan melalui perhitungan Lemeshow. Instrument data penelitian diperoleh dari responden melalui kuesioner yang memanfaatkan skala Likert untuk mengukur variabel yang diteliti, sementara data penelitian diolah melalui aplikasi SPSS untuk mempermudah analisis statistik. Tahapan analisis meliputi uji keabsahan, uji konsistensi, analisis regresi ganda, serta pengujian pengaruh variabel menggunakan uji t dan f. Hasil pengolahan data memperlihatkan bahwa suasana tempat seperti kebersihan, pencahayaan, kenyamanan, dan penataan ruang memberikan pengaruh secara signifikan dalam meningkatkan kepuasan pelanggan. Tidak hanya itu, mutu pelayanan mencakup aspek-aspek seperti sikap ramah staf, kecepatan dalam penyampaian layanan, kompetensi serta kemampuan staf dalam memenuhi kebutuhan pelanggan juga terbukti memberikan kontribusi yang signifikan. Model regresi menunjukkan nilai koefisien determinasi (R² = 0,683) menandakan bahwa gabungan variabel Store Atmosphere dan Kualitas Layanan berkontribusi menjelaskan 68,3% variasi kepuasan pelanggan, sementara sisanya dipengaruhi oleh faktor lain di luar model. Selain itu, kedua variabel terbukti berpengaruh signifikan (p < 0,001) terhadap kepuasan pelanggan. Temuan yang diperoleh menunjukkan dengan jelas bahwa untuk meningkatkan kepuasan dan loyalitas pelanggan, pemilik usaha perlu memperhatikan aspek fisik kafe serta kualitas interaksi layanan yang diberikan kepada konsumen.
Pengaruh Brand Image dan Kualitas Layanan terhadap Kepuasan Pengguna Gojek (Studi pada mahasiswa Manajemen S1 Universitas Bandar Lampung) Anisa Faradila; Iskandar Ali Alam
Jurnal Multidisiplin Dehasen (MUDE) Vol 5 No 2 (2026): April
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v5i2.10638

Abstract

This study aims to examine the effect of brand image and service quality on Gojek user satisfaction among undergraduate students of the Management Study Program at Universitas Bandar Lampung. A quantitative research approach was employed using a survey method with Likert-scale questionnaires distributed to 76 respondents who had used Gojek services. The collected data were analyzed using multiple linear regression to assess the influence of brand image and service quality on user satisfaction. Data analysis included validity tests, reliability tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination. The results indicate that brand image and service quality have a positive and statistically significant effect on user satisfaction, both partially and simultaneously (p < 0.05). Service quality shows a more dominant influence compared to brand image in enhancing user satisfaction. The coefficient of determination indicates that variations in user satisfaction can be substantially explained by the two independent variables. Although the level of user satisfaction is relatively high, continuous improvements in service consistency, timeliness, and reliability are required to maintain sustainable user satisfaction. This study highlights the importance of strengthening brand image and improving service quality as key strategies to enhance Gojek user satisfaction, particularly among the student segment.
PENGARUH MOTIVASI KERJA, KOMPENSASI,  KESELAMATAN DAN KESEHATAN KERJA (K3) TERHADAP KINERJA TEKNISI PADA PT TRI CAHAYA TEKNIK BANDAR LAMPUNG Luthfia Ardana; Iskandar Ali Alam
NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS Vol. 2 No. 3 (2026): NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the impact of work motivation, compensation, and Occupational Safety and Health (K3) on technician performance at PT Tri Cahaya Teknik Bandar Lampung. Using an associative quantitative method, data were collected through questionnaires from 36 technicians as research samples. Data analysis techniques used include multiple linear regression, t-test, and F-test. The test results show that work motivation and compensation have a partial significant effect on performance. In contrast, the K3 variable does not have a significant effect independently on technician performance at this company. Collectively, the three variables have a positive effect with a contribution of 77.6% on technician performance.
Co-Authors . Effendi . Imelda A Suharyo Abdul Basit Achmad Subing Agus Wahyudi Ahmad Cucus Ahmad Dirmansyah Perwiranegara Al Finta Nayuga Al Hadid Al Shifa Hatta Pinasthika Alfina Maharani Alya Rahil Amay Lestari Aminah, Aminah Anasthasya Lynetta Widjaja Andala Rama Putra Barusman Andi Hartono Andini Parastika Anggraini, Yuni Anisa Faradila Anita Najla Dhia Anuar Sanusi Appin Purisky Redaputri Appriansyah, Wahyu Aprillia Hestina Ari Efra Hanisa Ari Widia Ariananda Desmaria Arif Rahman Arif Rahman Asmarantika Asmarantika Astrid Ayu Ningtyas Astuti, Any Aulia Putri Nabila Ayu Lestari Sugianto Balqis Ananda Zahra Candrika, Dwi Cecilia Priscilla Natalie Chairul Anwar Choirunnisa Choirunnisa CINDY CINDY Clara Hana Salsabila Dafmawati Dafmawati Dea Tasya Virginia Dede Kurniawan Defrizal Defrizal Defrizal Defrizal Delta Serly Nisa Dian Riyanti Dina Sabila Dirwansyah Sesunan Diva Salsabila Rahmadani Eka Saputra Alamsyah Elisa Novriana Eliza Eliza Farida Efriyanti Farida Farida Felix, Bryan Finorina, Finorina Gracella Wardinata Gustin , Arien Melan Ayu Habbiburahman Habbiburahman Habbiburahman Habbiburahman Habiburrahman Habiburrahman Habiburrahman, Habiburrahman HABIBURRAHMAN, Habiburrahman Haris Sugara Hasna Salsabila Hasrun Afandi Umpusinga Hatta Pinasthika, Al Shifa Hegan Sopannata Wijaya Hendri Dunan Henokh Xaverius Winata Inariva Misel Anlisyah Inariva Misel Anlisyah Indra Kurniawan Indriyan Prameswari Putri Irsan Aras Jabbar, Affan Abdul Januar Hertanto Joko Aji Nur Setiawan Junesco, Vannes Kania Senja Pangestu Ketut Agustomi Khairudin Khairudin Krukas Pari Lambang Murvit Aziz Lestari, Bebi Prima Lidya Tasya Monica Lim, Varian Lupika Sari Lutfi Safa Kamilah Luthfia Ardana M. Oktaviannur M. Yusuf S. Barusman Martina Martina Marzuki Noor, Marzuki Maulida, Mutiara Putri Mei Novitasari Sitorus Mufidah Zahro Muhammad Agung Syaputra Muhammad William Mutiara Aura Nesya Dea Derana Ni Putu Widhia Rahayu Niesfu Syakhra Nikolas Denis Andrian Nuris Sanida Octaria Marsha Ananda Oktaria, Eka Travilta Olip sagita Penny Anggraini Puput Nasoha Isnaeni Putri Indriani Putri Regina Barus Putri, Aura Putri, Meilisa Putri, Riske Kharisma Rachel Jovanka Rachel Rosalia Rafagina Feby Rahmanti Rahmadani, Diva Salsabila Rahman, Saifur Raissa Aprita Nur Maharani Raisya Ocha Maretha Ramadhanty Putri Herlambang Raras, Pungky Nanda Raychal Putra Berdrian Rinda Reffi Rizki Dw Putri Refflin, William Resha Dwi Cahya Revita Sari Rinda, Raychal Putra Berdrian Rindi Setiarani Riski Melia Wati Risky Effendi Risnanda Febriani RISWAN, Riswan Rizka Hasani Rizki Darmawan Robi Robi Rosalina Ayu Purnasiwi Rosbiyati, Rosbiyati Rosni Rosni Sagita, Olip Saifur Rahman Salsabilla, Rani Velia Sananda Zahra Shabrina Santika Maharani Saptarini, Veronika Saputra, Febri Anggi Sarifatul Khotijah Serlin, Serlin Setiawati, Dini Eka Setiono, Asep Shella Juan Eriza Shella Lavenia Fitri Simangunsong, Tumpak Batara Crisyanto Sintiya Permata Sari Siti Nur Fadillah Soewito Soewito Stefanny Natasya Syamsu Rizal Theo Dharmawangsa Tiara Tiara Tina Miniawati Barusman Tri Lestira Putri Warganegara Tuti Hairani Tuti Hairani Umpusinga, Hasrun Afandi Vinka Eriza Arliandri Viona Avrilia Warganegara, Putri Wati, Novita Anjar Wicaksono, FX Satrio Widayanti, Ayu Widya Wati Wiranti Putri Retnosari Wiwi Nurhayati Yen Yen Yeni Arinda Yeni Hermawanto Yo Fanni Yogi Apriyadi Yulianto Yulianto Yunita, Marini Mala Yusnitalia Yusnitalia Yuta Hijriyah Amanda Zaidirina Zaidirina Zuriana Zuriana