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All Journal Jurnal Akuntansi dan Keuangan Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) Islamic Ecomonics Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis DERIVATIF Visionist Jurnal Maneksi (Management Ekonomi Dan Akuntansi) International Journal of Artificial Intelligence Research Jurnal EMT KITA J-MAS (Jurnal Manajemen dan Sains) YUME : Journal of Management Journal of Information System, Applied, Management, Accounting and Research Adzkiya : Jurnal Hukum dan Ekonomi Syariah MANAJEMEN DEWANTARA Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) eCo-Buss Jurnal Riset Akuntansi Politala JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN KONSEP DAN TUJUAN PADA TINJUAN BISNIS SYARIAH SABURAI INTERNASIONAL JOURNAL OF SOCIAL, SCIENCES, AND DEVELOPMENT (Saburai-IJSSD) International Journal of Business, Law, and Education Jurnal Manajemen Sains dan Organisasi (JMSO) International Journal of Education, Social Studies, And Management (IJESSM) Bima Journal : Business, Management and Accounting Journal Jurnal Manajemen dan Profesional Transekonomika : Akuntansi, Bisnis dan Keuangan Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Journal Of Business, Finance, and Economics (JBFE) Review of Multidisciplinary Education, Culture and Pedagogy (ROMEO) International Journal of Management Science and Information Technology (IJMSIT) Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis EKONOMIKA45 eCo-Fin Jurnal Multidisiplin Dehasen (MUDE) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Formosa Journal of Multidisciplinary Research (FJMR) Annals of Human Resource Management Research Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis Jurnal Pengabdian Masyarakat Tapis Berseri Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Mahasiswa Manajemen dan Akuntansi Indonesian Research Journal on Education Indonesian Journal Economic Review (IJER) International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Multazam : Jurnal Manajemen Haji dan Umrah Journal of Law, Education and Business Jurnal Ilmiah ESAI MABUSS: Journal of Management, Business and Social Sciences Journal of Management Accounting, Tax and Production Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Pengabdian UMKM Public Service And Governance Journal Journal of Accounting Law Communication and Technology International Journal of Economics, Business and Innovation Research Hirarki : Jurnal Ilmiah Manajemen dan Bisnis Jurnal Ilmiah Cano Ekonomos Islamic Economics Journal NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS)
Iskandar Ali Alam
Universitas Bandar Lampung
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Pengaruh Brand Image dan Kualitas Layanan terhadap Kepuasan Pengguna Gojek (Studi pada mahasiswa Manajemen S1 Universitas Bandar Lampung) Anisa Faradila; Iskandar Ali Alam
Jurnal Multidisiplin Dehasen (MUDE) Vol 5 No 2 (2026): April
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v5i2.10638

Abstract

This study aims to examine the effect of brand image and service quality on Gojek user satisfaction among undergraduate students of the Management Study Program at Universitas Bandar Lampung. A quantitative research approach was employed using a survey method with Likert-scale questionnaires distributed to 76 respondents who had used Gojek services. The collected data were analyzed using multiple linear regression to assess the influence of brand image and service quality on user satisfaction. Data analysis included validity tests, reliability tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination. The results indicate that brand image and service quality have a positive and statistically significant effect on user satisfaction, both partially and simultaneously (p < 0.05). Service quality shows a more dominant influence compared to brand image in enhancing user satisfaction. The coefficient of determination indicates that variations in user satisfaction can be substantially explained by the two independent variables. Although the level of user satisfaction is relatively high, continuous improvements in service consistency, timeliness, and reliability are required to maintain sustainable user satisfaction. This study highlights the importance of strengthening brand image and improving service quality as key strategies to enhance Gojek user satisfaction, particularly among the student segment.
Literature Review: Factors Influencing Purchasing Decisions in the Service Industry Hasrun Afandi UmpuSinga; Tri Lestira Putri Warganegara; Iskandar Ali Alam; Habiburrahman; Andala Rama Putra Barusman
Islamic Economics Journal Vol. 10 No. 02 (2024): Islamic Economics Journal
Publisher : Faculty of Economics and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/iej.v10i02.28

Abstract

This research focuses on the factors that interact with each other and influence consumers’ purchasing decisions, as well as how implementing effective marketing strategies can influence these decisions across various industry sectors. The purpose of the study is to examine studies that are relevant to purchase decisions, this study uses a qualitative method with a systematic literature study approach, which is an assessment and analysis of previous research related to purchase decisions, using the keywords “Purchase Decision” and “Travel” in the period from 2004 to 2024 (20 years). The results of the study found that purchasing decisions are influenced by cognitive dissonance, social influence, corporate alliances, brand equity, brand preferences, gender roles: female dominance, online forum browsing, price, online reviews, promotions, demographics, travel preferences, domestic family decisions, brand decisions, price decisions, circle of acquaintance decisions, compromises, temporal constructions, perceived ease of use, electronic word of mouth, content marketing, Brand image, lifestyle, trust in tour packages, trust in payment methods, intention to purchase tour services, promotion of online tour services, place of residence, previous purchase experience, information sources used and perception of reliability, professional status, age, education level, financial situation, and perception of value.
The Effect of Welfare and Work Motivation on Employee Productivity at the Lampung Provincial Public Works Agency Arliandri, Vinka Eriza; Alam, Iskandar Ali
Jurnal Manajemen dan Profesional Vol. 7 No. 1 (2026): Jurnal JPRO
Publisher : Program Studi Manajemen Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpro.v7i1.2915

Abstract

Employee productivity is a key factor in improving well-being and work motivation at the Lampung Provincial Public Works and Construction Agency. This study aims to analyze the influence of well-being and work motivation on employee productivity. A descriptive quantitative method was used, with a sample of 85 employees selected via Proportionate Stratified Random Sampling. Data were collected through the distribution of questionnaires to all employees. The collected data were analyzed using multiple linear regression. The results of this study indicate that employee well-being and work motivation have a significant effect on employee productivity. All variables were found to be valid and reliable.
The Influence of Creativity and Family Support 0n the Entrepreneurial Interests of Generation Z in Bandar Lampung Febriani, Risnanda; Alam, Iskandar Ali
Jurnal Manajemen dan Profesional Vol. 7 No. 1 (2026): Jurnal JPRO
Publisher : Program Studi Manajemen Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpro.v7i1.2916

Abstract

The aim of this study is to examine how creativity and family support influence the entrepreneurial interests of Generation Z in Bandar Lampung City. This study applies quantitative methods and purposive sampling techniques involving 100 respondents. Data was collected. It was collected through questionnaires. The data was then analysed. The analysis used multiple linear regression, taking into account classical assumption tests. The results of the study indicate that the variables of creativity and family support influence entrepreneurial interest simultaneously. This study shows that creativity and family support are complementary factors in shaping the entrepreneurial interest of Generation Z.
PENGARUH MOTIVASI KERJA, KOMPENSASI,  KESELAMATAN DAN KESEHATAN KERJA (K3) TERHADAP KINERJA TEKNISI PADA PT TRI CAHAYA TEKNIK BANDAR LAMPUNG Luthfia Ardana; Iskandar Ali Alam
NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS Vol. 2 No. 3 (2026): NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the impact of work motivation, compensation, and Occupational Safety and Health (K3) on technician performance at PT Tri Cahaya Teknik Bandar Lampung. Using an associative quantitative method, data were collected through questionnaires from 36 technicians as research samples. Data analysis techniques used include multiple linear regression, t-test, and F-test. The test results show that work motivation and compensation have a partial significant effect on performance. In contrast, the K3 variable does not have a significant effect independently on technician performance at this company. Collectively, the three variables have a positive effect with a contribution of 77.6% on technician performance.
Pengaruh Work-Life Balance dan Fleksibilitas Kerja Terhadap Employee Engagement pada ASN Dinas Energi dan Sumber Daya Mineral Provinsi Lampung Wiranti Putri Retnosari; Iskandar Ali Alam
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11464

Abstract

The dynamic development of work systems in the public sector requires civil servants to adapt to increasingly complex administrative and technical workloads. This condition highlights the importance of work-life balance and work flexibility in fostering employee engagement. This study aims to analyze the effect of work-life balance and work flexibility on employee engagement among civil servants at the Department of Energy and Mineral Resources of Lampung Province.This study employs a quantitative approach using a survey method involving 60 respondents selected through the Slovin formula. Data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression. The results indicate that work-life balance and work flexibility have a positive and significant effect on employee engagement, both partially and simultaneously. These findings suggest that improving work-life balance and work flexibility can enhance employee engagement within public sector organizations
Pengaruh Kualitas Pelayanan dan Word of Mouth Terhadap Loyalitas Pasien Klinik Biddokkes Polda Lampung Ari Widia; Iskandar Ali Alam
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11465

Abstract

Healthcare services are a crucial sector that requires effective strategic and operational management to meet public needs. Klinik Biddokkes Polda Lampung faces challenges in maintaining patient loyalty, as reflected in the retention rate of only 57% of total patients in 2025. This phenomenon indicates a gap between patients’ expectations of service quality and the actual experience received, as well as the lack of positive word of mouth. This study aims to analyze the effect of service quality and word of mouth on patient loyalty at Klinik Biddokkes Polda Lampung. A quantitative research method was employed using multiple linear regression analysis. The population consisted of clinic patients, with samples selected through purposive sampling. Data were collected through patient satisfaction surveys, internal quality audits, and structured questionnaires, then analyzed using validity and reliability tests, t-test, F-test, and coefficient of determination (R²). The results show that service quality significantly affects patient loyalty with a significance value of 0.028, while word of mouth has a stronger influence with a significance value of 0.000. The F-test indicates that both variables simultaneously have a significant effect on patient loyalty, with an F-value of 38.506 and a significance of 0.000. The R² value of 0.443 demonstrates that 44.3% of the variation in patient loyalty can be explained by service quality and word of mouth, while the remaining 55.7% is influenced by other factors outside the research model. In conclusion, patient loyalty at Klinik Biddokkes Polda Lampung is influenced by both service quality and word of mouth, with word of mouth being the dominant factor. Therefore, strategies to enhance patient loyalty should be integrated by improving consistent service quality and strengthening communication and positive patient experiences to generate sustainable recommendations.
Analisis Faktor-Faktor yang Mempengaruhi Retensi Dokter dan Dokter Spesialis di RSUD Ragab Begawe Caram Kabupaten Mesuji: Suatu Pendekatan Kualitatif Niesfu Syakhra; Iskandar Ali Alam; Habiburrahman Habiburrahman
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11472

Abstract

Doctor retention is a critical issue for regional hospitals in ensuring sustainable healthcare services. This study aims to analyze the factors influencing the retention of doctors and specialists at RSUD Ragab Begawe Caram, Mesuji Regency. A qualitative case study approach was employed, with data collected through in-depth interviews, observation, and document analysis. Data were analyzed using thematic analysis. The study is grounded in Herzberg’s Two-Factor Theory, Job Embeddedness Theory, and Social Exchange Theory. The findings indicate that doctor retention is influenced by both intrinsic and extrinsic factors. Intrinsic factors include work meaning, professional responsibility, and commitment to service, while extrinsic factors involve workload, incentive systems, work facilities, organizational support, and policy certainty. Doctor embeddedness is reflected through the dimensions of fit, links, and sacrifice, which are shaped by work relationships, environmental suitability, and personal considerations. Social and regional environmental conditions, such as access to facilities and distance from family, also affect doctors’ decisions to remain. The study concludes that intrinsic motivation plays a key role in doctor retention; however, it must be supported by adequate organizational systems and environmental conditions. Strengthening human resource policies, improving organizational support, and enhancing doctors’ welfare are essential to ensure sustainable retention in regional hospitals.
Pengaruh Implementasi Kebijakan Efisiensi Anggaran dan Akuntabilitas Pengelolaan APBD Terhadap Kinerja Pegawai Badan Pengelola Keuangan dan Aset Daerah Kabupaten Pesawaran Ahmad Dirmansyah Perwiranegara; Iskandar Ali Alam
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11481

Abstract

This study aims to analyze and test the influence of budget efficiency policy implementation and APBD management accountability on employee performance at the Regional Financial and Asset Management Agency (BPKAD) of Pesawaran Regency. The focus of this research is crucial following the issuance of Presidential Instruction (Inpres) Number 1 of 2025 concerning Expenditure Efficiency, which resulted in the adjustment of non-monetary incentives for employees. The research method used is quantitative with a causal associative design. The population in this study consisted of 60 employees of BPKAD Pesawaran Regency, where the sampling technique utilized total sampling (census). Data were collected through questionnaires with a Likert scale and analyzed using multiple linear regression via SPSS software. The results showed that simultaneously, budget efficiency and accountability had a significant effect on employee performance with a coefficient of determination (R2) of 66.6%. Partially, APBD management accountability has a positive and significant effect on employee performance (Sig. 0.000). However, the implementation of budget efficiency policy has a positive but not significant effect on employee performance (Sig. 0.083 > 0.05). This indicates that the performance of BPKAD Pesawaran Regency employees is more driven by the demands of system compliance and reporting transparency rather than budget saving policies. Organizational leaders are advised to formulate non-monetary motivation strategies to maintain performance stability amidst strict fiscal efficiency policies
Pengaruh Learning Organizational dan Budaya Organisasi Terhadap Kepuasan Kerja Pegawai Badan Pusat Statistik Kabupaten Lampung Tengah Haris Sugara; Iskandar Ali Alam
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11503

Abstract

The increasing demands for performance and the complexity of tasks in government institutions require organizations to manage human resources effectively. In this context, the implementation of a learning organization and a supportive organizational culture are important factors in enhancing employee job satisfaction. This study aims to analyze the effect of learning organization and organizational culture on the job satisfaction of employees at the Central Statistics Agency (Badan Pusat Statistik) of Central Lampung Regency. This research employs a quantitative approach using a survey method. The research population consists of all 40 employees of the Central Statistics Agency of Central Lampung Regency, with a saturated sampling technique applied. Data were collected through Likert-scale questionnaires and analyzed using multiple linear regression with the assistance of SPSS software. The results show that learning organization has a positive and significant effect on employee job satisfaction. Organizational culture is also proven to have a positive and significant effect on employee job satisfaction. Simultaneously, learning organization and organizational culture have a positive and significant effect on employee job satisfaction. These findings indicate that improving learning organization practices and strengthening organizational culture can enhance employee job satisfaction.
Co-Authors . Defrizal . Effendi . Imelda A Suharyo Abdul Basit Achmad Subing Agus Wahyudi Ahmad Cucus Ahmad Dirmansyah Perwiranegara Al Finta Nayuga Al Hadid Al Shifa Hatta Pinasthika Alfina Maharani Amay Lestari Aminah, Aminah Anasthasya Lynetta Widjaja Andala Rama Putra Barusman Andi Hartono Andini Parastika Anisa Faradila Anita Najla Dhia Anuar Sanusi Appin Purisky Redaputri Appriansyah, Wahyu Aprillia Hestina Ari Widia Ariananda Desmaria Arif Rahman Arif Rahman Arliandri, Vinka Eriza Asmarantika Asmarantika Astrid Ayu Ningtyas Astuti, Any Aulia Putri Nabila Ayu Lestari Sugianto Balqis Ananda Zahra Candrika, Dwi Cecilia Priscilla Natalie Chairul Anwar Choirunnisa Choirunnisa CINDY CINDY Clara Hana Salsabila Dafmawati Dafmawati Dea Tasya Virginia Dede Kurniawan Defrizal Defrizal Delta Serly Nisa Dian Riyanti Dina Sabila Dirwansyah Sesunan Eka Saputra Alamsyah Elisa Novriana Eliza Eliza Farida Efriyanti Farida Farida Febriani, Risnanda Felix, Bryan Finorina, Finorina Gracella Wardinata Gustin , Arien Melan Ayu Habbiburahman Habbiburahman Habbiburahman Habbiburahman Habiburrahman Habiburrahman Habiburrahman, Habiburrahman HABIBURRAHMAN, Habiburrahman Haris Sugara Hasna Salsabila Hasrun Afandi Umpusinga Hasrun Afandi UmpuSInga Hatta Pinasthika, Al Shifa Hegan Sopannata Wijaya Hendri Dunan Henokh Xaverius Winata Inariva Misel Anlisyah Inariva Misel Anlisyah Indra Kurniawan Indriyan Prameswari Putri Irsan Aras Jabbar, Affan Abdul Januar Hertanto Joko Aji Nur Setiawan Junesco, Vannes Kania Senja Pangestu Ketut Agustomi Khairudin Khairudin Krukas Pari Lambang Murvit Aziz Lestari, Bebi Prima Lidya Tasya Monica Lim, Varian Lupika Sari Lutfi Safa Kamilah Luthfia Ardana M. Oktaviannur M. Yusuf S. Barusman Marzuki Noor, Marzuki Maulida, Mutiara Putri Mei Novitasari Sitorus Mufidah Zahro Muhammad Agung Syaputra Muhammad William Nesya Dea Derana Ni Putu Widhia Rahayu Niesfu Syakhra Nikolas Denis Andrian Nuris Sanida Octaria Marsha Ananda Oktaria, Eka Travilta Olip sagita Penny Anggraini Putri Indriani Putri Regina Barus Putri, Aura Putri, Meilisa Putri, Riske Kharisma Rachel Jovanka Rachel Rosalia Rahmadani, Diva Salsabila Rahman, Saifur Raissa Aprita Nur Maharani Raisya Ocha Maretha Ramadhanty Putri Herlambang Raras, Pungky Nanda Raychal Putra Berdrian Rinda Reffi Rizki Dw Putri Refflin, William Revita Sari Ricardo, Rico Rinda, Raychal Putra Berdrian Rindi Setiarani Riski Melia Wati Risky Effendi RISWAN, Riswan Rizka Hasani Rizki Darmawan Robi Robi Rosalina Ayu Purnasiwi Rosbiyati, Rosbiyati Rosni Rosni Sagita, Olip Saifur Rahman Salsabilla, Rani Velia Sananda Zahra Shabrina Santika Maharani Saptarini, Veronika Saputra, Febri Anggi Sarifatul Khotijah Serlin, Serlin Setiawati, Dini Eka Setiono, Asep Shella Juan Eriza Shella Lavenia Fitri Simangunsong, Tumpak Batara Crisyanto Sintiya Permata Sari Siti Nur Fadillah Soewito Soewito Stefanny Natasya Syamsu Rizal Theo Dharmawangsa Tiara Tiara Tina Miniawati Barusman Tri Lestira Putri Warganegara Tuti Hairani Tuti Hairani Umpusinga, Hasrun Afandi Viona Avrilia Warganegara, Putri Wati, Novita Anjar Wicaksono, FX Satrio Widayanti, Ayu Widya Wati Wiranti Putri Retnosari Wiwi Nurhayati Yen Yen Yeni Arinda Yeni Hermawanto Yogi Apriyadi Yulianto Yulianto Yunita, Marini Mala Yusnitalia Yusnitalia Zaidirina Zaidirina Zuriana Zuriana