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PUBLIC VALUE PENGGUNA MODA TRANSPORTASI BUS RAPID TRANSIT (BRT) KOTA SEMARANG Aden Nurul Nuha; Retno Sunu Astuti; Yuliana Kristanto
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31291

Abstract

In some developed countries, public transportation is the main choice for mobility, on the other hand, in Indonesia, most people still use private transportation, causing congestion. This condition indicates that the community has not fully utilized public transportation modes in carrying out activities. Public Value is a dialogue that is generated between the government in hearing a problem and to become a joint solution in improving an existing service based on the experience of the community and the needs of the community in using Trans Semarang. Using field observations and literature studies with a qualitative approach. Using public value theory, it was found that the reason for the lack of users and the increase in private vehicles was based on the poor experience of the community in using Trans Semarang and the unfulfillment of public value in services. Semarang as the basis for improvement and improvement of existing services.
Target Compliance dalam Kebijakan Pembatasan Kegiatan Masyarakat (PKM) di Pasar Karangayu Kota Semarang sebagai Upaya Penanganan COVID-19 Tuhfah Almasati,; Retno Sunu Astuti; Yuliana Kristanto
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31470

Abstract

The COVID-19 pandemic needs to be overcome with the government's firmness in reducing the number of cases and reducing the expansion of the impact. Semarang in handling this outbreak implement the Restrictions on Community Activities through Semarang Mayor Regulation Number 28 of 2020. This policy limits people's activities outside the home, including in traditional markets. Close interactions between traders and buyers in traditional markets makes the transmission of COVID-19 cannot be avoided. A poor compliance with health protocol makes traditional markets need special attention in this policy implementation. This research aims to determine the level of target compliance and to figure factors that affect the target compliance with Semarang Mayor Regulation Number 28 of 2020 in Karangayu market. This study used a descriptive research method with a qualitative approach. The result showed that both Karangayu market’s traders and buyers are quiet comply with the policy. Furthermore, through the analysis of target compliance factors suggested by Weaver, this study indicates six factors of target compliance such as (1) lack of information, (2) the absence of insentives and insufficient sanction, (3) problem of monitoring, (4) the ability to fulfill resources, (5) the lack of autonomy, and (6) attitude and beliefs.
APPLICATION INNOVATION FOR MAKING POLICE RECORD CERTIFICATE (SKCK) IN THE LEGAL AREA OF POLRESTABES SEMARANG Ayu Nafitaningrum; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 10, No 1 (2021): Januari
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i1.29721

Abstract

SKCK Online isn innovation made by the National Police Headquarters to be implemented in the police environment with the aim of making it easier for the public to organize SKCK. However, based on the data obtained, the public's interest in SKCK Online at Polrestabes Semarang is still very small. This study aims to determine how the innovation of SKCK Polrestabes Semarang and analyze what factors hinder the application of SKCK innovation in Polrestabes Semarang. This research is a qualitative descriptive study with interview and observation techniques. This research was analyzed by looking at the components of the SOP SKCK Polrestabes Semarang which included: service requirements, mechanisms and procedures, completion time, service fees, service products, handling complaints and suggestions, infrastructure, executive competence, number of implementers, service assurance. , product safety assurance and analysis. Rogers and Albury's public sector barriers to innovation. The results showed that the innovation of SKCK Online at Polrestabes Semarang City did not show a match between the old service mechanisms and procedures, the competence of the executors, and the number of implementers. And the factors inhibiting the implementation of SKCK Online innovation in Semarang City are influenced by excessive dependence on high performance, available technology, but are hampered by culture or organization, lack of rewards or incentives, inability to face risks and changes, budget constraints and planning, and is influenced by internal factors, namely the views of the community. Suggestions given are: make a division of tasks and tasks at the SKCK Service Center so that there is no impression of "odd jobs" due to unclear division of labor, need to recruit employees, change the print out display of proof of online registration by giving dates, provide special training to all implementing officers SKCK Online, provides rewards to SKCK Online implementing officers, creates special counters for SKCK Online users, collaborates with Dispendukcapil, continues to socialize SKCK Online
ANALISIS KONTEKS KEBIJAKAN PENGGUNAAN ALAT TANGKAP RAMAH LINGKUNGAN (STUDI KASUS PADA MASYARAKAT NELAYAN TAMBAKLOROK KELURAHAN TANJUNGMAS KOTA SEMARANG) Dien Riski Ghaisani; Retno Sunu Astuti
Journal of Public Policy and Management Review Volume 9 Nomer 1 Tahun 2020
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (267.635 KB) | DOI: 10.14710/jppmr.v9i1.26209

Abstract

Abstrak Peraturan Daerah Kota Semarang No. 5 Tahun 2012 tentang perikanan mengatur bahwa, setiap orang dilarang melakukan penangkapan ikan/pembudidayaan ikan dengan alat yang dapat merusak ekosistem laut, namun 72,5% dari nelayan di Desa Tambaklorok masih mnggunakan alat tangkap tidak ramah lingkungan. Tujuan dari penelitian ini adalah bagaimana konteks kebijakan penggunaan alat tangkap ramah lingkungan di Desa Tambaklorok yang akan dilihat dari kinerja implementasinya dan faktor yang mempengaruhinya. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan subyek penelitian (1) Kelompok Jabatan Fungsional I Dinas Perikanan Kota Semarang, (2) Kelompok Jabatan Fungsional II Dinas Perikanan Kota Semarang, (3) Ketua forum KUB Tambaklorok, (4) Koordinator lapangan Tambaklorok, (5)Ketua koperasi Tambaklorok, dan (6) Masyarakat nelayan. Teknik pengumpulan data yang digunakan adalah teknik observasi partisipasn,wawancara mendalam, dan dokumentasi. Hasilnya, implementasi kebijakan penggunaan alat tangkap ramah lingkungan di Desa Tambaklorok masih kurang maksimal, adapun factor yang mempengaruhinya adalah karakter lembaga dan penguasa juga kepatuhan dan daya tanggap yang sudah baik, namun dari faktor kondisi sosial dan ekonomi masih kurang.
ANALISIS KESESUAIAN PROGRAM JAMINAN KESEHATAN BAGI PENYANDANG DISABILITAS DI KABUPATEN SUKOHARJO Pri Agustinah; Retno Sunu Astuti
Journal of Public Policy and Management Review Volume 9 Nomer 1 Tahun 2020
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (196.297 KB) | DOI: 10.14710/jppmr.v9i1.26410

Abstract

Abstract Health insurance program for people with disabilities is a solution to solve problems faced by people with disabilities. Because they are vulnerable to disease and health costs are quite high with their low income. In the implementation, it was seen that there was a discrepancy in the recipient of the program, which should have been all covered, but in reality there were still persons with disabilities who had not received health insurance. The purpose of this study is to analyze the suitability of the program for disability in terms of benefits, and to know the obstacles in implementing the program. The research method uses descriptive qualitative methods and data collection techniques using informants taken purposively. Data analysis using the Triangulation Method. The results showed that the suitability of the program with the target group showed positive results in accordance with the needs of persons with disabilities, while the suitability of the program with the implementing organization showed less than optimal due to incomplete data collection and the suitability of the target group with the implementing organization showed the same thing, the conditions set still unclear. Constraints for implementing the program are still lacking in human resources and clarity of administrative procedures. The advice given by researchers is that the Social Service needs to improve the quality and quantity of human resources and evaluate the health insurance program for people with disabilities.
PEMBERDAYAAN MASYARAKAT MISKIN MELALUI KELOMPOK USAHA BERSAMA (STUDI PADA KELOMPOK USAHA BERSAMA DESA GRECOL KECAMATAN KALIMANAH, KABUPATEN PURBALINGGA Dessy Permatasari Pratiwi; Retno Sunu Astuti
Journal of Public Policy and Management Review Volume 8 Nomer 4 Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (373.391 KB) | DOI: 10.14710/jppmr.v8i4.24992

Abstract

Poverty in Purbalingga Regency is still relatively high, so the government carried out community empowerment through the Joint Business Group (KUBE) in Grecol Village, Kalimanah District in the Skills and Ability Improvement Activities of Social Economic Prone Families. The method used is a qualitative method with data collection techniques of observation, interviews, and documentation. Determination of the subject using purposive sampling techniques, the validity of the data using data triangulation techniques. The results of the study show that the empowerment stage is through the preparation stage, the implementation stage, the business development stage and the termination stage. The empowerment process for KUBE Grecol Village which consists of 5 groups is still not optimal in various aspects. In the inhibiting factor KUBE Grecol Village based on institutional, social and economic factors. Institutionally, the number of members is reduced due to internal group factors, the division of tasks becomes an obstacle for each group because of the busyness of each member, for administering KUBE Grecol Village activities is still empty because they still do not understand the filling of activity administration books, for the commitment of KUBE members of Grecol Village is still lacking. From the social perspective on the quantity and quality of meeting members with the level of social participation of members is still a barrier because of the lack of cohesiveness of members of the KUBE Village Grecol. From an economic standpoint in the quantity and quality of KUBE management, Grecol village has different management, but basically due to the lack of ability to raise goats and the busyness of each member that makes responsibilities decrease by neglecting their duties as KUBE members. The advice that can be given needs to be improved coordination between DINSOSDALDUKKBP3A Purbalingga Regency and the Central Java Provincial Social Service in the guidance and supervision of KUBE members. For KUBE members, Grecol Village needs to be increased commitment and responsibility as KUBE members.
Determinan Implementasi Kebijakan Pemenuhan Hak Ketenagakerjaan Bagi Penyandang Disabilitas di Kota Semarang Fitria Ulfa Triana; Retno Sunu Astuti; R .Slamet santoso
Journal of Public Policy and Management Review Vol 11, No 1: Januari
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i1.32908

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi implementasi Kebijakan Pemenuhan Hak Kerja Penyandang Disabilitas di Kota Semarang dengan menggunakan fenomena Implementasi Riant Nugroho dan fenomena Implementasi Van Meter & Van Horn. serta menganalisis faktor pendorong dan penghambat dalam Implementasi Kebijakan Pemenuhan Hak Kerja Penyandang Disabilitas di Kota Semarang. Sumber data diperoleh dengan teknik purposive sampling, bersumber dari informan yang diketahui terlibat dalam implementasi Kebijakan Pemenuhan Hak Kerja Penyandang Disabilitas. Analisis data yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif yang mengacu pada peristiwa yang terjadi. Hasil penelitian menunjukkan bahwa implementasi Kebijakan Pemenuhan Hak Kerja Penyandang Disabilitas di Kota Semarang belum optimal. Hal ini dikarenakan Pemerintah Kota Semarang sendiri belum memiliki peraturan daerah yang mengatur tentang penyediaan pekerjaan bagi tenaga kerja difabel, kekosongan fungsi pengawasan di Disnaker Kota Semarang. Selain itu Disnaker Kota Semarang belum memiliki ULD (Unit Pelayanan Disabilitas) untuk faktor ketenagakerjaan dan lingkungan yaitu pola pikir masyarakat. , badan usaha dan penyandang disabilitas itu sendiri. Pemerintah Kota Semarang perlu segera menyusun peraturan daerah dan road map mempekerjakan Penyandang Disabilitas. Hal ini bertujuan untuk memfasilitasi perlindungan pekerja penyandang disabilitas dan sebagai konsep badan usaha dalam mempekerjakan pekerja disabilitas
ANALYSIS OF SUPPORTING CAPACITY OF INTEGRATED ANTENATAL SERVICES IN TLOGOSARI WETAN PUSKESMAS, SEMARANG CITY Silvia Calista; Retno Sunu Astuti; Yuliana Kristanto
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31471

Abstract

One indicator of the success of development in the health sector is the decline in maternal mortality. The problem of the quality of health in mothers can be overcome by the existence of Integrated Antenatal Services. In line with the Minister of Health Regulation No. 97 of 2014 that all pregnant women must receive integrated, comprehensive and quality antenatal care. In its implementation, for the last five years at the Tlogosari Wetan Health Center, there are still findings of death in pregnant women. This condition indicates that the integrated antenatal care has not been carried out optimally by the Tlogosari Wetan Health Center. Successful implementation requires the carrying capacity of the resources needed to achieve the success of a program, otherwise it will be an obstacle if the availability is not optimal. The aims of this study were to: (1) analyze the implementation of integrated antenatal care at the Tlogosari Wetan Health Center and (2) analyze the obstacles to the carrying capacity of integrated antenatal services at the Tlogosari Wetan Health Center. This study uses a qualitative descriptive approach and uses the Shabeer Cheema Implementation Theory with a focus on carrying capacity. The research technique used purposive The results of this study indicate that the implementation of integrated antenatal care at the Tlogosari Wetan Health Center has not been optimal. The inhibiting factors for integrated antenatal support are (1) incompatibility of services in accordance with SOPs, (2) lack of health resources for midwives and the quality of training that is not evenly distributed, (3) integrated antenatal funding that is not optimal, and (4) medical equipment Inadequate ultrasound equipment in antenatal care. Several efforts are needed, such as reviewing the implementation SOP, equitable distribution and integrated antenatal training, improving financial management, procurement of health equipment and improvement of puskesmas infrastructure.
The Analysis of Organizational Capacity Factors in Government Division of Regional Secretariat as A Determinant of Government Performance at Batang Regency Listyaningsih Dewi Pamungkas; Kismartini Kismartini; Retno Sunu Astuti
Iapa Proceedings Conference 2020: Proceedings IAPA Annual Conference
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2020.399

Abstract

As the leader of the implementation of governmental affairs which become the authority of regional government, based on the mandate of Law Number 23 Year 2014 on Regional Government, the Head of regional government is obliged to prepare Regional Government Administration Report (RGAR) which by the central government will be used as material for evaluation and guidance to implement the administration of regional government. Batang Regency is the only Regency which for the last respective three years (2016, 2017 and 2018) has been in the 5th rank (the lowest five) in Central Java. The results of this evaluation are used as material for the Ministry of Finance in determining the Regional Incentive Fund and for the Ministry of Home Affairs in approving additional income for state civil apparatus. However, Batang Regency has not yet optimized its reporting system and Evaluation of Regional Government Administration Performance. Due to this unoptimal evaluation results on the implementation of regional Government, organizational capacity and the evaluation of the Governmental Division at Batang Regency regional Secretariat as the division who conducted the report preparation activities became the focus of this research. Qualitative descriptive method was used to describe all the symptoms / conditions which exist during the research. Moreover, the analysis was carried out through data reduction, display data and conclusion drawing / verification. Based on the results of this research, it can be concluded that the Organizational Capacity of the Government division of the Regional Secretariat of Batang Regency which involves some resources (human resources, infrastructure, technology and financial resources) and management (leadership, program and process management as well as cooperation and relationships among organizations) needs to be improved, such as conducting job analysis, increasing the quantity and quality of human resources, making more detail activities planning and budgeting as well as defending them during budget discussions, making Terms of Reference and improving effective communication skills.
Perkembangan Tren Penelitian Kualitas Pelayanan Di Indonesia Umar Reza Saputra; Endang Larasati; Tri Yuniningsih; Retno Sunu Astuti
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 4, No 2 (2021): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1822.415 KB) | DOI: 10.34007/jehss.v4i2.734

Abstract

This study aims to be able to provide an overview related to the development of research on service quality in Indonesia taken by the accredited journal Sinta 2 in Indonesia and provide an overview of concepts that are often used by researchers in Indonesia so that they can bring up novelty or development of various service quality research. The sample used is an article on service quality from 2007 to 2020 which discusses service quality. The method in this study, charting the field, is a search technique for classifying articles with established criteria, namely based on research methods, research content (research variables), research sectors used by researchers in Indonesia. The findings obtained were 167 articles contained in 29 accredited journals of Sinta 2 in Indonesia that had met the criteria. Then the articles are classified based on the research method, research content (research variables) and research sector. The conclusion of this research is that the research method used is dominated by quantitative methods. The independent variable used by the researcher is dominated by service quality. The dependent variable is dominated by customer satisfaction. The journal that dominates research on service quality is the Journal of Management Applications. Research on the quality of service in Indonesia is mostly conducted in the private sector
Co-Authors Adang Aldhila Aden Nurul Nuha Adha, Ferdiansyah Adhi Kusuma, Donny Afrizal, Teuku AGUS AGUS Agustinah, Pri Ahmad Faiz Ahmad Faiz, Ahmad Ahmad Nursalim Al-Adly Darniyus Alfrida, Ritza Maharani Aliefatul Hidayah, Aninda Alifya Salsabila Alvita Widyaningtyas, Amni Zarkasyi Rahman, Amni Zarkasyi Andi Wijayanto Annaz, Reza Allifia Annisa Putri Fernanda Ansoriyah, Faizatul Apsas Saputra Ari Subowo Ary Widyastuti Asha Eilena Khairunisa Asharri, Fahmi Augustin Rina Herawati Ayu Nafitaningrum Azaria Eda Pradana Azlansyah, Sultan Arief Bianglala Asmarasari Budi Puspo Budi Puspo Priyadi Budi Puspo Priyadi Budi Sulistyaningrum, An Nisaa’ Charisa Mellasyafa Agustien Chasanah, Lailatul Damas Ali Wijaya Daru Bailovan, Kevin Daryanti Syarifah David Adi Susilo Desinta Amelia Putri Dessy Permatasari Pratiwi Dewi Rostyaningsih Dharmawan, Eka Wira Dien Riski Ghaisani Dinda Permata Putri Dirias Ayu Prasetyani Dista Setya Ningsih Dyah Lituhayu Dzikrillah Thoriqur Rahman Dzikrillah Thoriqur Rahman Edi Setiawan Elkesaki, Rianandita 'Arsy Endang Larasati Fanny Widayanti Faris Budiman Fiki Dzakiyati Fikriyah, Ledi Nabila Fitria Ulfa Triana Fitriani, Wiwid Frengky Niga Awang Gomgom Adisahputra Saragih Hardi Warsono Hari Priyono Hari Susanta Hartuti Purnaweni Hasan, Faiq Najib Hayu Dwimawanti, Ida Hayuning Santa Sisilia Heesam Dorni Helani Asie HENDRA ARSENA, Fais Hendry Sulistiawan Herawati, Agustin Rina Herman Herta Sitorus Hidayatulah, Muhammad Arif Ida Hayu Dwimawanti Ika Riswanti Putri Ikeu Kania Imtiyaza, Hana Indah Susilowati Istyadi Insani Ita Pujiastuti Jatmiko, Andityo Aryo Johan Valentino Nanuru Juliandari, Rhisma Junjung Sahala Tua Manik Karina Putri Widiantari, Bernadeta Kismartini Kismartini . Kismartini Kismartini Kristiana Lina Dewi Kurniani Wismaningsih Kushandajani Listyaningsih Dewi Pamungkas Mariana Ane Pratiwi Maya Rumantir Melyiana, Vanni Meriana Diah Pramestiwari Mikhael Doncel, Errol Milasari, Rini Muh Yusuf Muhammad Arif Hidayatulah Muhammad Rafli Anggara1 Muji Ediyanto Murti, Moch. Fadjar Wisnu Najwa Hilalia, Nela Nanda Kusumaningsih Nazelia Shoeladina Niken Susanawati Ningsih Widi Astuti Nur Afifah, Milla Nur Hidayat Sardini Nur Kholifah, Wahyu Oktaviana, Ita Pramestiwari, Meriana Diah Praria Laharu, Rizky Pri Agustinah Priyadi, Budi Puspo Pujiono Pujiono Purwadi, Anton Purwanti, Anik Purwanto PURWASIH, AJI RAYI Puspita, Nadia Ayu Putra, Raden Alif Ristiawan Putra Putri Oktaviana, Prita Veronica Putri Ramadhani, Novita R Slamet Santoso R. Slamet Santoso Rafinzar, Rahmat Rahmad Aji Maulana Rakasiwi, Galuh Ratih Widya Astuti REIHA DYAH DEWINDRA Rendi Febria Putra Retna Hanani Rizha Ayu Widoretno, Yasinta Rona Patmasari Rosiana Purwita N Rukhana Fitriati Sadikin, Supriyadi Sanjaya, Natta Saputri, Selvia Anis Silvia Calista Simanjuntak, Sri Yunita Sintha, Dewi Sintya Farah Slamet Santoso Son Haji Sri Suwitri Sri Wahyu Pratiwi Sri Yunita Simanjuntak Srii Hastii Rengganing Kummala Stiaji, Iwan Ridwan Sultan Arief Azlansyah Surjadi Surjadi Sutardi Sutardi Syafik Wazan Syamsul Arifin Taufik Taufik Taufik Taufik Teguh Yuwono Teuku Afrizal Teuku Afrizal Teuku Afrizal Tri Yuningsih Tri Yuniningsih Tuhfah Almasati, Udin, Mahrudin Ujang Hidayat, Ujang Umar Reza Saputra Vivi Rahma Nur Cahyani Warella, Y Wazan, Syafik Wendy Resnu Wewen Kusumi Rahayu, Wewen Kusumi Widianto, Dhoni WIJAYANTO WIJAYANTO Wina Ayu Giswanti Yudiardi, Dodi Yuliana Kristanto Yundari, Yundari Zakiya Lutfiana Nur Anisa