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All Journal Jurnal Penelitian dan Pendidikan IPS Jurnal Ekonomi Modernisasi Jurnal Riset Mahasiswa Manajemen (JRMM) Journal of Economics, Business, & Accountancy Ventura EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Jurnal Terapan Abdimas Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal EMT KITA Jurnal Studi Manajemen dan Bisnis JPM (Jurnal Pemberdayaan Masyarakat) MBR (Management and Business Review) Jurnal Riset Pendidikan Ekonomi Jurnal Administrasi dan Manajemen Pendidikan JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen MATAPPA: Jurnal Pengabdian Kepada Masyarakat CAPITAL: JURNAL EKONOMI DAN MANAJEMEN SEIKO : Journal of Management & Business JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Peternakan (Jurnal of Animal Science) Conference on Innovation and Application of Science and Technology (CIASTECH) WIDYA LAKSANA YUME : Journal of Management Media Manajemen Pendidikan Jurnal Mantik JURNAL LENTERA BISNIS Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal ABDINUS : Jurnal Pengabdian Nusantara JAMP : Jurnal Administrasi dan Manajemen Pendidikan REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen Universitas Bung Hatta Patria : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) GUYUB: Journal of Community Engagement Economics and Digital Business Review Journal of Economics and Business UBS Journal La Bisecoman Empowerment Society Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Locus Penelitian dan Pengabdian Journal of Islamic Education Management Journal of Accounting and Finance Management (JAFM) JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Karya Abdi Masyarakat Jurnal Indonesia Sosial Teknologi Journal Research of Social Science, Economics, and Management Jurnal Pendidikan Indonesia (Japendi) PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Eduvest - Journal of Universal Studies Journal of Tourism, Culinary, and Entrepreneurship (JTCE) Prosiding Seminar Nasional Pengabdian Masyarakat Jurnal Pengabdian West Science Journal of Economics and Management Scienties Jurnal Manajemen dan Pemasaran Digital JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Qomaruna Jurnal Ilmiah Kesehatan Sandi Husada International Journal of Economics and Management Research JHSS (Journal of Humanities and Social Studies) Jurnal Ilmiah Kesehatan Sandi Husada (JIKSH)
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The Role of Influencers and Product Quality in Purchasing Decisions of Honda BRIO in Surabaya City Mediated by Brand Image Atthariq Alkausar Herdiyanto; Endi Sarwoko
MBR (Management and Business Review) Vol 10 No 1 (2026)
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/mbr.v10i1.13877

Abstract

This study aims to analyze the influence of influencer and product quality on purchase decisions for Honda Brio cars in Surabaya, as well as to analyze the role of brand image as a mediator. The study utilized a quantitative methodology via a survey of 150 participants aged 20-45 years, who are either current or prospective consumers of Honda Brio, data were analyzed using PLS-SEM. The results indicate that influencers do not have a direct effect on purchase decisions but strongly influence brand image. Conversely, product quality has a direct and indirect effect through brand image. Brand image was found to be a full mediator between influencers and purchase decisions, as well as a partial mediator between product quality and purchase decisions. These findings confirm that for automotive products, purchase decisions are more determined by product quality and brand image than by direct promotion from influencers.
Digital Transformation of MSMEs: A Study on the Impact and Motives of Using Third-Party E-Commerce Platforms: Profitable or Not? Sabrina Liemansyaputri; Endi Sarwoko; Cosmas Gatot Haryono
Eduvest - Journal of Universal Studies Vol. 5 No. 9 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i9.51131

Abstract

With the development of technology, the lifestyle of today's society has changed. Therefore, it encourages MSMEs to keep up with the technological developments in order to be able to survive in undergoing competition in this new era. This article will discuss the impact and motives of MSME’s in using third party e-commerce platforms. Where most other articles discuss the positive side of the presence of third-party e-commerce platforms for MSME’s. Therefore, the purpose of this article is to deeply understand the impact of digital transformation from both the positive and negative sides of MSME’s in using third-party e-commerce platforms. In addition, this research will identify the factors that influence the success of MSMEs in carrying out digital transformation, as well as the challenges faced by MSME’s in carrying out the digital transformation process in business. This research will use the Uses and Gratifications Theory (UGT) approach to better understand the motives of MSME’s to join or digitize their business by using third party e-commerce platforms. This research uses a descriptive qualitative method by conducting in-depth interviews and observations as primary data and e-journal sources, e-books, websites as secondary data. Deep interviews were conducted with 11 (eleven) MSME owners/managers in Makassar City who have different characteristics such as business size (based on the Central Bureau of Statistics), product type, and length of use of third-party e-commerce platforms. This study found that the digitization of MSME’s through third-party e-commerce platforms has complex dynamics.
The Impact of Social Media Marketing on Celkeku Purchase Decision Through Brand Image and Brand Awareness Sherina Eklezia; Fahrul Riza; Endi Sarwoko
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51238

Abstract

With the rapid growth of digital business, Micro, Small, and Medium Enterprises (MSMEs) must adapt their marketing strategies, particularly through Social Media Marketing (SMM), to remain competitive and increase market visibility. Despite their significant contribution to Indonesia’s economy, many MSMEs face challenges in effectively leveraging SMM. This study examines the impact of SMM on Brand Image (BI), Brand Awareness (BA), and Purchase Decision (KP) using Celkeku, an online cake shop, as the research object. Data were collected via a survey of 150 Celkeku customers and analyzed using Structural Equation Modeling (SEM) to evaluate relationships among variables. The findings show that SMM positively influences BI and BA, but BA does not significantly affect KP. Instead, BI serves as a mediating variable that strengthens the influence of SMM on KP, highlighting the crucial role of brand image in consumers’ purchase decisions. This study supports the Theory of Planned Behavior and Consumer Decision-Making Theory within the context of digital marketing for MSMEs. Moreover, the results suggest that enhancing brand awareness alone is insufficient; MSMEs must prioritize strengthening brand image and delivering quality customer experiences to build trust, satisfaction, and product differentiation, which subsequently impact purchase decisions. Limitations include the cross-sectional design, a sample limited to Celkeku customers, and potential respondent bias. Future research is recommended to adopt mixed methods to explore psychological and emotional factors influencing purchasing decisions in digital businesses.
The Effect of Trust on M-Banking in Online Transactions on E-Customer Loyalty: A Theoretical Approach Jonathan Frederico; Endi Sarwoko; Romauli Nainggolan
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51402

Abstract

The intensifying competition in the digital banking sector, accelerated by shifts in consumer behavior, underscores the critical role of customer trust and satisfaction in fostering loyalty. This study investigates the effect of trust in mobile banking on e-customer loyalty, with re-use intention as a mediating variable, utilizing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. This research employs a quantitative descriptive approach to examine whether customer satisfaction and trust have a noteworthy impact on loyalty when using mobile banking, with re-use intention acting as a mediating variable. The study’s sampling strategy is snowball sampling, which is conducted randomly. Questionnaire data are used as the method to gather information for this investigation. Beginning with data collection, data reduction, data display, and conclusion explanation, the data analysis procedures are implemented in multiple phases. The findings, analyzed using SPSS, demonstrate that both customer trust and satisfaction significantly and positively influence loyalty. Furthermore, trust is found to significantly affect re-use intention, which, in turn, acts as a strong and significant mediator between trust and loyalty. The research model explains 95.4% of the variance in loyalty. The study implies that banks should prioritize building robust security and trustworthiness while enhancing user satisfaction to strengthen re-use intention and, ultimately, cultivate long-term customer loyalty in the competitive digital banking landscape.
Menantea's Strategy to Attract Gen-Z: The Influence of Brand Image, EWOM, and Lifestyle on Repurchase Intention Erika Verdiana; Fahrul Riza; Endi Sarwoko
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.51434

Abstract

This research aims to analyze the influence of brand image, EWOM, and lifestyle on repurchase intention for Menantea brand among Generation Z in Java Island. The study is motivated by the decline in purchases of Menantea products which has led to the closure of many outlets in a relatively short time. The research uses the Theory of planned behavior, which explains that a person's behavior is influenced by their intention to perform that behavior. This intention is determined by three main factors: Theory of planned behavior, subjective norms, and perceived behavioral control. The methodology employed in this study is quantitative descriptive research using questionnaires as research instruments. The targeted respondents are Gen-Z individuals born between 1997-2012, residing in Java Island, who have previously purchased Menantea products. The sample size consists of 100 respondents. This research is expected to provide valuable contributions to Menantea's marketing and branding teams as well as other companies across various business sectors in formulating more effective strategies to enhance repurchase intention. The results indicate that brand image does not significantly affect Menantea's repurchase intention, while EWOM and lifestyle show significant positive influences on repurchase intention among Generation Z consumers of Menantea in Java Island.
The Effectiveness of Consumer Complaint Services in Improving Customer Satisfaction Mediated by Customer Experience: an Empirical Study at PT Jasa Raharja Aldino Salam; Fahrul Riza; Endi Sarwoko
Eduvest - Journal of Universal Studies Vol. 5 No. 7 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i7.51472

Abstract

Customer satisfaction is a critical factor in ensuring business sustainability, particularly in service industries that rely on customer interaction. In the context of complaint handling, the effectiveness of consumer complaint services plays a key role in shaping customer experience, which in turn influences satisfaction levels. PT Jasa Raharja, as a state-owned social insurance company, faces challenges in improving the quality of its complaint services, with a significant increase in the number of complaints each year. However, surveys reveal persistent issues such as slow response times, lack of concrete solutions, and limited accessibility—factors that negatively impact both customer experience and satisfaction. This study aims to identify complaint service indicators that influence customer experience and satisfaction, and to explore the mediating role of customer experience in this relationship. A quantitative approach using Partial Least Squares – Structural Equation Modeling (PLS-SEM) and mediation analysis was employed. The findings indicate that complaint services significantly affect both customer experience and satisfaction. Furthermore, customer experience significantly mediates the relationship between complaint services and customer satisfaction. These results highlight the importance of enhancing complaint service quality to foster positive customer experiences and improve overall satisfaction.
Omnichannel Marketing Strategy and Product Quality Perception in Building Non-Pso Fuel Customer Loyalty with Customer Satisfaction as a Mediator Agus Santosa; Metta Padmalia; Endi Sarwoko
Eduvest - Journal of Universal Studies Vol. 6 No. 3 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i3.52434

Abstract

The Indonesian fuel industry faces significant challenges in promoting non-PSO fuel adoption, particularly following the February 2025 product quality controversy that resulted in an 11% decline in Pertamax sales. Despite non-PSO fuels generating substantially higher profit margins (up to 11% vs. 0.2% for subsidized fuel), consumer preference remains heavily skewed toward subsidized options due to price sensitivity and declining brand trust. This study aims to analyze the mediating role of customer satisfaction in the relationship between omnichannel marketing strategy and product quality perception on non-PSO fuel customer loyalty. The research employs a quantitative approach with purposive sampling targeting 256 respondents who have used non-PSO fuel within the last three months and are familiar with MyPertamina application features. Data collection utilizes validated instruments adapted to the Indonesian energy context, measured through 5-point Likert scales. Analysis employs Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine direct effects, mediation relationships, and model fitness. This research expands Customer Relationship Management theory and omnichannel marketing literature within the underexplored energy sector. The study finds that, in the Indonesian energy context, product quality perception is the strongest driver of customer satisfaction for non-PSO fuels (β=0.706), surpassing the influence of omnichannel marketing strategy (β=0.235). Customer satisfaction fully mediates the relationship between omnichannel marketing strategy and loyalty and partially mediates the effect of product quality perception on loyalty, reinforcing the dominant role of product quality even amid digital transformation.
Pengaruh Harga, Brand Image, dan Kepuasan Pelanggan terhadap Keputusan Pembelian Di CitraGrand Cibubur CBD Varellia Erend; Ignatius Ismojo Herdono; Endi Sarwoko
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8169

Abstract

Keputusan pembelian merupakan suatu tahapan dalam proses pengambilan keputusan, yaitu saat konsumen benar-benar membeli suatu barang atau jasa yang dijual. Banyak faktor yang akan dipertimbangkan konsumen sebelum membeli suatu barang atau jasa, seperti harga, brand image, dan kepuasan pelanggan. Dengan demikian, perusahaan real estate, seperti CitraGrand Cibubur CBD, haruslah memperhatikan tiga hal tersebut. Namun, pada tahun 2022, penjualan di CitraGrand Cibubur CBD menurun cukup drastis, padahal jika berdasarkan hasil survei brand image, pada tahun 2022 lebih baik jika dibandingkan dengan semester pertama tahun 2023. Maka, tujuan dari penelitian ini dilakukan adalah meneliti apakah harga, brand image, dan kepuasan pelanggan memengaruhi seseorang dalam melakukan keputusan pembelian, terutama untuk membeli properti di CitraGrand Cibubur CBD. Penelitian ini bersifat asosiatif kausalitas dengan populasi masyarakat yang berdomisili di Jabodetabek, dengan menggunakan teknik pengambilan sampel probability sampling yang dianalisis dengan teknik analisis regresi linier berganda. Hasil penelitian ini diharapkan dapat membantu penentuan strategi pemasaran di CitraGrand Cibubur CBD agar lebih tepat sasaran dan efisien.
Membangun Loyalitas Konsumen Melalui Kepuasan Konsumen: Peran Brand Image, Customer Testimonials, dan Komunitas Dicky Fanani; Endi Sarwoko; Hastuti Naibaho
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 6 (2026): Jurnal Ilmu Manajemen Terapan (Juli - Agustus 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i6.9152

Abstract

Riset ini bertujuan untuk menjelaskan peran brand image, customer testimonials, dan komunitas dalam membentuk loyalitas konsumen dengan kepuasan sebagai mekanisme yang mendasari korelasi tersebut pada industri air minum dalam kemasan lokal. Penelitian ini didasarkan pada Social Identity Theory yang menekankan pentingnya faktor sosial dalam membentuk sikap dan perilaku individu. Pendekatan kuantitatif dengan desain penelitian eksplanatori dengan melibatkan 150 konsumen AMDK Santri di wilayah Surabaya dan sekitarnya yang terpilih dengan teknik purposive sampling. Model penelitian dianalisis pakai Partial Least Squares Structural Equation Modeling (PLS-SEM) dengan software SmartPLS 4. Penelitian memberi hasil bahwa brand image, testimonials, dan komunitas berperan positif dan signifikan pada kepuasan maupun loyalitas konsumen. Selain signifikasi langsung pada loyalitas, kepuasan juga berperan sebagai mekanisme yang menjembatani pengaruh brand image, customer testimonials, dan komunitas terhadap loyalitas konsumen. Angka koefisien determinasi memperlihatkan bahwa model penelitian dapat menjelaskan 54,4% kepuasan konsumen dan 53,2% loyalitas konsumen. Hasil analisis effect size menunjukkan bahwa pengaruh langsung brand image, customer testimonials, dan komunitas terhadap loyalitas konsumen relatif kecil, sedangkan pengaruh ketiga variabel tersebut terhadap kepuasan konsumen berada pada kategori sedang. Temuan tersebut mengindikasikan bahwa loyalitas konsumen tidak terbentuk secara langsung oleh faktor-faktor tersebut, melainkan berkembang melalui kepuasan konsumen sebagai mekanisme pembentuk loyalitas jangka panjang. Penelitian ini memperluas penerapan Social Identity Theory dengan memberikan bukti bahwa aspek fungsional dan aspek sosial secara bersama-sama berkontribusi dalam pembentukan loyalitas konsumen pada industri air minum dalam kemasan lokal. Dari perspektif praktis, hasil riset ini memperkuat pentingnya kepuasan konsumen sebagai fondasi utama untuk merumuskan strategi pemasaran untuk membangun loyalitas konsumen yang berkesinambungan.
Growth strategy as a mediator of the relationship between entrepreneurial competencies and the performance of SMEs Endi Sarwoko
Journal of Economics, Business, and Accountancy Ventura Vol. 19 No. 2 (2016): August - November 2016
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v19i2.460

Abstract

Factors affecting the success of SMEs have been widely studied, but generally they only focus on the individual characteristics as a factor affecting the success of SMEs. This study attempts to analyze the role of the growth strategy in mediating the effect of entrepreneurial competencies on SMEs performance. The population consists of the 243 nurturing SMEs in Malang Regency, in which the sample was taken using proportional sampling techniques, and it was totaled 146 SMEs. They were collected by using questionnaires and interviews, whereas analytical techniques using Structural Equation Modeling. The results showed that the growth strategy is influenced by entrepreneurial competencies, so the business growth strategy, as a mediator of the effect of entrepreneurial competencies on SMEs performance, meaning that the increase of the entrepreneurial competencies will lead to a higher capability implementing the growth strategy. This eventually affects the SMEs performance. Entrepreneurial competencies will affect the better business growth strategy. In turn, it can also ultimately improve SMEs performance. Thus, the key factor in the SMEs performance in Malang Regency is the level of competency owned by the owners and the implementation of growth strategy. 
Co-Authors Adinata, Faris Agung Yuniarianto Agung Yuniarinto Agus Santosa Agustina Nancy Oktavia Ahsan, Mohammad Akhmad Zaini Akhmad Zaini Akhmad Zaini, Akhmad Aldino Salam Ali Mahmud Ali Mahmud Allowisia Rikarling Anbarini, Ratih Andi Nu Graha Andi Nu Graha Andika Wulan Febriani Aprilita, Selly Wulan Ardiansyah, Darmawan Ardiansyah, Fajar Aria Ganna Henryanto Arini, Iftita Yustitia Arini, Iftita Yustitia Arini Ashari, Farhan Ashari, Farhan Ashari Atthariq Alkausar Herdiyanto Bagus Septivianto Bogi Akhmad Suendar Chitra Ayu Cempaka Putri Choiriyah Choiriyah Christina Whidya Utami Cipta Halim Cosmas Gatot Haryono Cosmas Gatot Haryono Cosmos Haryono Darmawan Ardiansyah Darsana , Made Delviana, Ajeng Sukma Denny Bernardus Denny Dwi Wiratama Desi Rahma Putri Pratiwi Dian Tri Mahardini Dianawati Suryaningtyas Dianawati Suryaningtyas Dicky Fanani Diyah Amalia Dwi Citra Dwi Wahyudi Eka Kurniawati Elia Ardyan Emon, Venansius Yunus endah andayani Endang Setyo Wati Endang Setyo Wati Enike Dwi Kusumawati Eric Harianto Erick Wisdha Eko Ibtadiyanto Erika Verdiana Erlisa Luanita Yapriono Erma Fina Terusia Estri Pamungkasih Fachthurrohman, Muchammad Fachthurrohman, Muchammad Fachthurrohman Fahrul Riza Fahrul Riza Fahrul Riza Fahrul Riza Fajar Ardiansyah Faris Adinata Fietje Feizal Soemantri Fika Kurniawaty Gracia Ongkowijoyo Hadisantoso, Edoardus Hastuti Naibaho Hastuti Naibaho Haydar Wafiq Nugke Hidayat, Candra Wahyu Iftita Yustitia Arini Ignastia Amanda Ignatius Ismojo Herdono Ilham Bima Imam Rofi’i Imam Syafi'i Irma Irma Tyasari Iva Nurdiana Iva Nurdiana Nurfaida Iva Nurdiana Nurfarida Iva Nurdiana Nurfarida Iwan Pakpahan jodhinata, andreas Jonathan Frederico Jordanius, Jessica Juniardi Kari, Asmad Kinta Ramayanti Kinta Ramayanti Komilus, Connie Fay Kristina Sedayastuti Kristina Sedyastuti Kurniawan, Dedy Arik Kusumawati, Enike Dwi Kusumawati Lestari, Ika Mutia Lia Nur Islami Lie, Teofilus Lina Indrawati Lintang Harianti Luh Karenina Savitri Masna M. Fakhrudin Mudzakkir Madziatul Churiyah Mahmud, Ali Mahmud Manik, Yuni Mariani Maria Yulita Dhone Meinardhy, Ricky Metta Padmalia Miyana Miyana Moh. Ahsan Mohammad Ahsan Mohammad Bahrul Ulum Muchammad Ismail Hamzah Muhammad Bahrul Ulum Muhammad Reza Rivandana Nanda Setya Putri Natalia Christiani Naumi, Mimi Ngadimun, Tony Nila Restu Wardani Nor, D. Ahmad Affaniy Nova Dwi Kusuma Wardani Novita Trismawati Herlina Nugke, Haydar Wafiq Nurdiana, Iva Nurfaida, Iva Nurdiana Oktapianus Oktapianus Pamungkasih, Estri Pamungkasih Paulus Dakosta Yoman Petrus R. Lekay Pieter Sahertian Pinastico, Stephanus Herin Pinastico, Stephanus Herin Pinastico Pradana, Diva Cahyo Pradana, Diva Cahyo Pradana Pujiati, Rina R. Lekay, Petrus Rahmad Hidayat Rahmadina Fitria Ristanti Ramayanti, Kinta Ramayanti, Kinta Ramayanti Rena Wida Arias Rismawati Sitepu Ristanti, Rahmadina Fitria Ristanti Rita Indah Mustikowati Romauli Nainggolan Rusmini Rusno Rusno Sabrina Liemansyaputri Salsabilah, Balqist Naurah Sedyastuti, Kristina Sherina Eklezia Sindy Andani Iryanti Sitepu , Rismawati Sitepu, Rimenda Aminarosa Sri Umi Mintarti Sri Wilujeng Sri Wilujeng Suci Mulia Aristiana Sugeng Haryanto Suginantra, Putu Agus Suhandi.s Syam Rahadi Tan, Ellys Tarini Putri Rami Teofilus Teofilus Teofilus Tera Lesmana Tommy Christian Efrata Tony Ngadimun Trianggoro Wiradinata Triastutik, Julaika Ulum, Muhammad Danial Ulum, Muhammad Danial Ulum Varellia Erend Vendy Kusumawardhana Vinus Maulina Wahyudie, Diyan Eko William Santoso Yuli Dewi Yulianti & Ninik Indawati Hartatik Yuni Yuni Zaini, Akhmad Zaini