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All Journal Jurnal Ilmiah Komunikasi Makna Jurnal Sosioteknologi ANIDA : Aktualisasi Nuansa Ilmu Dakwah Jurnal Kajian Komunikasi Jurnal The Messenger Jurnal PIKOM (Penelitian Komunikasi dan Pembangunan) ProTVF Communicatus: Jurnal Ilmu Komunikasi Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Wacana: Jurnal Ilmiah Ilmu Komunikasi PRoMEDIA Jurnal Common Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Kajian Jurnalisme Bricolage : Jurnal Magister Ilmu Komunikasi JURNAL PUSTAKA KOMUNIKASI DIALEKTIKA Warta Ikatan Sarjana Komunikasi Indonesia Besaung : Jurnal Seni Desain dan Budaya Mediakom : Jurnal Ilmu Komunikasi ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat Daengku: Journal of Humanities and Social Sciences Innovation Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Indonesian Journal of Social Science Research Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Komunika: Jurnal Dakwah dan Komunikasi Jurnal Social Library Jurnal Signal eProceedings of Management Community Service Seminar and Community Engagement (COSECANT) PIKAT Indonesian Journal of Digital Public Relations Mediator: Jurnal Komunikasi Al-Zayn: Jurnal Ilmu Sosial & Hukum Majelis: Jurnal Hukum Indonesia CHANNEL: Jurnal Komunikasi TRJ (Tourism Research Journal) Abdimas, Jurnal Pengabdian Masyarakat Journal of Communication, Business and Social Science (JCOBS)
Martha Tri Lestari
Universitas Telkom
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Public Health Social Sciences Other

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Journal : Jurnal Common

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Efektifitas Komunikasi Unit Corporate Communication Yakes Telkom Melalui Media Sosial terhadap Kebutuhan Informasi Konsumen Fuadi, Fairuz Zahra; Lestari, Martha Tri
Jurnal Common Vol. 7 No. 1 (2023): Common
Publisher : Program Studi Ilmu Komunikasi Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/common.v7i1.9219

Abstract

Conveying information needs digitally, of course, must have effects that can help consumers to get information, especially about health, so this research was conducted to find out the Communication Effectiveness of Yakes Telkom's Corporate Communication Unit through Social Media on Consumer Information Needs. By having a research objective to obtain the level of strength of the relationship between the independent variables, namely the effectiveness of communication and social media on the dependent variable, namely information needs. This research uses quantitative research methods with descriptive analysis research types. For sampling, the non-probability sampling method was used with 357 consumers of Yakes Telkom. The analysis technique used by the researcher is descriptive and multiple linear regression analysis. From the results of hypothesis testing, the effectiveness of communication and social media has a significant influence on consumer information needs. This is evidenced by the partial results of the Hypothesis Test (T-test) and it is found that the effectiveness of communication has a significant effect on information needs besides that social media also influences consumer information needs. The results of the test for the coefficient of determination show that the overall data for the two variables of communication effectiveness and social media have a fairly good influence on the variable consumer information needs. This study concludes that the two variable aspects have a good influence on the information disseminated by the Yakes Telkom Corporate Communications Unit. Keywords: Communication Effectiveness, Social Media, Consumer Information Needs, Yakes Telkom.
Co-Authors Afiifah N., Yaasmiin Afiifah, Yasmin Agustian, Muhamad Sabiq Ainiyah Rahman Hasibuan Aiza Nabilla Arifputri Amalia Djuwita Amanda Bunga Gracia Amanda Diani Anggar Erdhina Adi Anisa Diniati Ardy Aprilian Anwar Asep Saeful Muhtadi, Asep Saeful Ashari, Yolanda Tristania Astuti, Sri Wahyuning Azahhra, Dinda Farah Azizah, Fathiyyah Basalama, Alyzah Rachma Hadi Berlian Primadani Berty Saputri Brendha Qaulani Tsakila Calista, Malika Cassey Adela Tasliman Catur Nugroho Choiria Anggraini Devi, Ni Luh Putu Febriyanti Suntari Dhamayanti, Elfryda Amelia Effendy, Amalia Syafira Encep Dulwahab, Encep Enjang Fauza Setiawan, Ramzy Febrianty Magdalena Siagian Fithrah Ali, Dini Salmiyah Fuadi, Fairuz Zahra Gartina, Roro Gina Gusman, Heisha Hermatiana Hadi Purnama Hanna Wisudawaty Heppy Millanyani I Nengah Suastika Ines Janan Shabira Irawan, Muhamad Fajar Klara Tania Setyawan Lisa Aji Sasmita Lusy Mukhlisiana Made Sugi Hartono Magdalena, Febrianty Mahaputra, Komang Sadhu Meisya, Nabila Mia Damayanti Moh Faidol Juddi Muhammad Arief Rachman Murti, Rara Ayu Mulia Nadhillah Kusindriani Natadisastra, Adhikara Candraraditya Ni Luh Putu Febriyanti Suntari Devi Nicky, Caesaria Chantikan Pahlevi, Muhamad Reza Pertiwi, Intan Suci Kasih Phonna, Intan Dara Prihardana, Marsha Aliffia Purnama Alamsyah Putra, Nandita Alya Putri, Annisya Marlita Putri, Fadhila Oktaviani Putri, Indah Qomariyah, Nora Indah Raditya Pratama Putra Rahayu, Salma Aulia Rahman, Radini Rauf Ramadhan, Dika Muhammad Rara Ayu Mulia Murti Razie Razak Refi Rifaldi Windya Giri Rifqi Abdul Aziz Sabrina, Wilda Aula Safitri, Tiur Rohmah Salma, Aqidah Nuril Salsabila, Diva Salsabila, Sarah Sandi, Kadia Saputra, Anugerah Juel Sarah Derma Ekaputri Siska Merdekawati Sri Astuti Sri Dewi Setiawati Syarif Maulana Syauqi, Raihan Naufal Sylvie Nurfebiaraning Tasliman, Cassey Adela Vanita Maya Sri Hutami