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Journal : Journal of Advanced Islamic Educational Management

Analysis of customer satisfaction using Total Quality Management (TQM) junior high school Hasanah, Eka Huswatun; Kholid, Idham; Yetri, Yetri
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.8788

Abstract

To develop the potential of students must be supported by quality education. Total Quality Management becomes a management approach centered on quality for long-term success through customer satisfaction. The purpose of this study is to find out how customer satisfaction is assessed from aspects of tangibles (direct evidence), reliability, responsiveness, assurance, and empathy. This research uses mixed methods with the Embedded Concurrent model (unbalanced mixture), applied to students with a sample of 90 students as respondents chosen randomly with 25 items of questions, observations, interviews, documentation. The findings of these study address customers getting satisfaction with the services provided by schools. With responsiveness aspects that are more prominent than other elements.
Parenting Program: Its Impact on Students' Religious Character in Integrated Islamic Elementary Schools susanto, susanto -; Kholid, Idham; Amriyah, Chairul
Journal of Advanced Islamic Educational Management Vol. 2 No. 2 (2022): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v2i2.14747

Abstract

An effective public health approach can help evaluate the effectiveness of parenting programs in reducing child maltreatment. Parenting can show effectiveness in improving children's emotional and behavioral adjustment. Parenting programs are useful for parents to add insight and awareness about appropriate child development. The purpose of this study was to determine the effect of the parenting program on the religious character of students at Ar Rahman Jati Agung integrated Islamic elementary school. The method used is quantitative method. The sampling technique used. Purposive sampling. Data collection methods are questionnaires and documentation. The results of the f test simultaneously sig value 0.001 <0.05 and the value of f count 8.469> 3.16, then there is an influence of the parenting program and parenting on the religious character of students at SDIT Ar Rahman Jati Agung. The coefficient of determination test results show 22% which means that the effect is in the low category.
Quality Management Of Facilities And Infrastructure At Madrasa wiratmoko, wiratmoko -; Kholid, Idham; Fauzan, Ahmad
Journal of Advanced Islamic Educational Management Vol. 2 No. 1 (2022): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v2i1.15798

Abstract

Facilities and infrastructure are important components of an efficient educational process in schools. The management of educational facilities and infrastructure must be done in order to guarantee the smooth operation of the madrasa's facilities and infrastructure. The purpose of this study is to describe the quality management of facilities and infrastructure at Madrasa Aliyah Negeri 1 Pringsewu, Lampung, Indonesia. The principal of Madrasa Aliyah Negeri 1 Pringsewu, the administrative staff, the committee, and the vice principal of facilities and infrastructure are the study's sources of data. Observation, documentation, and interviews were used to collect the data. The analysis of the study's data included data reduction techniques, data visualization, and conclusion drawing or verification. Triangulation was used to check the validity of the data in the interim. Planning, doing, checking, and action is all used to manage the quality of the facilities and infrastructure at Madrasa Aliyah Negeri 1 Pringsewu, Lampung, Indonesia, based on the research's findings. After determining the needs through analysis, procurement is done by offering opportunities to partners. Maintenance of facilities and infrastructure is done by collecting data on the facilities and infrastructure owned, then organizing and taking special care of electronic objects. Finally, follow-up is done by using and removing facilities and infrastructure.
Co-Authors Abbas Abbas Achmad Asrori Agus Hidayat Agus Mulyana Ahmad Fauzan Akbar Rahman Akhmad Saufi Al Basyari, M. Mahbub Al Najla, Nabila Amelia, A’vi Andi Thahir Andrini, Mike Antomi Saregar Arrauf, Ziddan Asmara Dewi Baiq Handayani Rinuastuti Chairul Amriyah Dahlan Darmita, Eva Darul Mustofa Desta Tri Wahyuni Dini Rohmayani Dwi Suci Siska Sari ERLINA Erlina Erlina Erliyana, Erliyana Fachrul Ghazi Fachrul Ghazi, Fachrul Fahrul Ghazi Fauzan, A Felicitas Sri Marniati Fikri, A’la Nirotul Gidayani Gidayani, Gidayani Hanif, Nur Fahmuddin Hasanah, Eka Huswatun Hernawati W Retno Wiratih Ikat Sutriani Imron Rosadi, Kemas Iran Sahrir Irawansyah ismail mustaqim Jauhari, Moh. Irmawan Junaidah Kartika, Novita Erni Kasmila, Amia Khoerul Anam, Khoerul Koderi Kumalla, Ayub Lestari, Linda M. Ilham Wira Pratama M. Yogi Riyantama Isjoni Marlina, Anis Marlina, Anis Meisil B Wulur Meriyati Meriyati Mohammad Fikri Nugraha Kholid Mu’in, Juhri Abdul Muhammad Purwanto, Muhammad Muhammad Ridho Muhammad Rozi Muhammad Sodiqul Fikri Muhammad Yasin Mukhtar Latif Munawaroh, Vina Muzakki, M. Nelly Astuti Nisa Ulyantika, Sofia Nisa, Ainun Nur Azizah, Reyhana Nurkholis Nurkholis NURUL HIDAYAH Pramesthi, Sri Rejeki Puri Wahyu Prasetyo, Nabil Tito Pratiwi, Tresiya Putri Lestari, Putri Rezki Oktoberi Ria Puspitasari Riski, Muhammad Ikbal Rizqi, Diah Irdiyana Rodiyah, Sinta Saiyidah, Luthfia Hanifatus Sai’in, Dul Septuri Siti Patimah Sudarman Sudarman Supriyadi Supriyadi Supriyadi Supriyadi Susanto, Susanto - Syahran Jailani Tati Ernawati Triyani, Bela Udhhiyah, Lailatul Wijaya Putri, Melyna wiratmoko, wiratmoko - Wiwi Uswatiyah Yetri Hasan Yuniar Yuniar Yuniar Zuhri, Ahmad Syarifuddin