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The Influence of Work-Life Balance, Employee Commitment, and Organisational Culture on the Performance of Healthcare Workers: A Case Study at Bhayangkara AKPOL Hospital Sakuan, Gerilda Akbar; Nurmiyati, Nurmiyati; Rakhman, Muhammad Arif
Amkop Management Accounting Review (AMAR) Vol. 5 No. 2 (2025): July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i2.3445

Abstract

Health worker performance is a key factor in ensuring the quality of hospital services, especially in institutions with high workloads and strict operational standards. A decline in health worker performance can directly affect service quality and organisational image, requiring empirical studies to identify the factors that influence it. This study aims to analyse the influence of work–life balance, employee engagement, and organisational culture on the performance of healthcare workers at Bhayangkara AKPOL Hospital. This study uses a quantitative, explanatory design. The study population consists of all healthcare workers currently working at Bhayangkara AKPOL Hospital, and sampling is conducted using the census method, so the entire population serves as the study sample. Data were collected using a structured questionnaire with a Likert scale and analysed using simple and multiple linear regression in SPSS. The results showed that work–life balance and organisational culture had a positive and significant effect on the performance of healthcare workers. In contrast, employee engagement did not have a significant partial impact. Simultaneously, all three variables had a significant effect on healthcare workers' performance. These findings highlight the importance of managing work–life balance and strengthening organisational culture as managerial strategies for sustainably improving healthcare workers' performance.
Strengthening Amidst Turmoil: Resilience as the Key in the Relationship between Organisational Culture, Job Uncertainty, and Employee Agility Nurmiyati, Nurmiyati; Yuniarsih, Tjutju; Disman, Disman; Sobandi, Ade
Amkop Management Accounting Review (AMAR) Vol. 5 No. 2 (2025): July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i2.3504

Abstract

A volatile and uncertain business environment requires organisations to have employees who are agile in adapting. However, job insecurity can affect employees' psychological conditions and potentially hinder adaptive behaviour. Therefore, resilience is considered important as the ability to survive and thrive amid the pressures of change. This study aims to analyse the influence of organisational culture and job insecurity on employee agility, with employee resilience as a mediating variable. This is a quantitative study using a survey method. The study population consisted of 600 permanent employees in the accessories division of the garment industry in Semarang Regency. The sampling technique used was purposive sampling, with the following criteria: permanent employees with at least 1 year of service, experiencing changes in the work system/environmental pressure, and willingness to participate, resulting in 220 respondents. Data were collected using a Likert scale questionnaire and analysed using the Partial Least Squares approach to Structural Equation Modelling (SEM-PLS). The results showed that organisational culture contributed positively to resilience and employee agility. In this study, job insecurity was also associated with increased resilience and employee agility. Resilience was found to act as a mediator bridging the influence of organisational culture and job insecurity on employee agility. The implications of this study emphasise the importance of strengthening adaptive culture, ensuring clear organisational communication, and developing resilience-building programmes to maintain employee agility in the face of change.