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Digital Transformation in Local Governance: Lessons from Pasuruan City’s E-Sambat Application Khumaidi Khumaidi; Aminullah
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.415

Abstract

This study investigates how digital transformation shapes public service effectiveness through the implementation of the E-Sambat application in Pasuruan City, Indonesia. While e-government initiatives are increasingly promoted to enhance efficiency and citizen engagement, the role of digital leadership in sustaining these efforts remains underexplored. Using a qualitative case study, data were collected through interviews, observations, and document analysis. The findings reveal that E-Sambat has improved accessibility, responsiveness, and accountability, yet challenges persist, including low digital literacy, fragmented systems, and uneven infrastructure. Public servants emphasized the need for stronger leadership commitment and capacity building, while citizens highlighted both convenience and barriers in navigating digital platforms. The study contributes by demonstrating how digital leadership fosters innovation and adaptability in local governance, offering practical implications for municipalities seeking to strengthen service delivery through e-government.
IMPLEMENTATION OF COLLABORATIVE GOVERNANCE IN THE DEVELOPMENT OF MSME DIGITALIZATION IN THE ERA OF SOCIETY 5.0 Rose Diana; Aminullah
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This study aims to analyze the implementation of collaborative governance in the development of digitalization of Micro, Small, and Medium Enterprises (MSMEs) in the Society 5.0 era. MSME digitalization is a crucial strategy for increasing the economic competitiveness of communities amidst the increasingly rapid development of information and communication technology. However, the digitalization process cannot be carried out independently by MSMEs, requiring collaboration between the government, the private sector, academics, and the community. This study used a qualitative method with a descriptive approach through a literature review of various journals, books, and scientific documents related to collaborative governance and MSME digitalization. The results show that the implementation of collaborative governance can create synergy between actors in increasing MSME capacity through digital training, technology-based marketing, and strengthening digital market access. Supporting factors for the success of collaborative governance include effective communication, shared commitment, and technological support. Meanwhile, obstacles identified include low digital literacy, limited infrastructure, and minimal participation of some MSMEs. This study concludes that collaborative governance plays a strategic role in supporting the development of MSME digitalization in the Society 5.0 era.
COLLABORATIVE GOVERNANCE FRAMEWORK FOR STAKEHOLDER COORDINATION AND ACCOUNTABILITY IN INDONESIA Luluk Nafisah; Aminullah
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

Collaborative governance has emerged as an important approach for addressing complex public policy issues that involve multiple stakeholders with diverse interests, resources, and authority. However, coordination difficulties and accountability gaps often hinder the effectiveness of collaborative arrangements. This study aims to develop a collaborative governance framework that strengthens stakeholder coordination and accountability in the Indonesian policy context. Using a conceptual research design based on literature synthesis, the study analyzes key dimensions of collaborative governance and integrates them into a structured analytical framework. The findings indicate that effective collaborative governance depends on five interrelated elements: clarity of mandate, inclusive and legitimate stakeholder participation, structured role allocation, transparent decision-making procedures, and an operational monitoring–evaluation–learning system. The framework demonstrates that clear responsibilities, transparent processes, and accountability mechanisms can reduce coordination failures, prevent responsibility diffusion, and improve policy implementation outcomes. Furthermore, continuous monitoring and learning enable collaborative arrangements to adapt to changing institutional and policy environments. The proposed framework contributes both theoretically and practically by providing an analytical lens for future empirical studies and practical guidance for designing and implementing collaborative governance initiatives in Indonesia.
COLLABORATIVE GOVERNANCE IN THE REVITALIZATION OF TRADITIONAL MARKETS: A LITERATURE REVIEW OF PASAR PALANG SUKOREJO PASURUAN Laili Fitriyah; Aminullah
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

Traditional markets play a crucial role in supporting people's economies, but face various challenges such as declining infrastructure quality, competition with modern markets, and changes in people's spending patterns. One of the steps to strengthen the competitiveness of the traditional market is to implement a revitalization program. This study aims to analyze collaborative governance in the revitalization of the Sukorejo Cross Market in Pasuruan Regency based on a literature review and identify the role of stakeholders, supporting factors, and obstacles in its implementation. This research applies a qualitative approach through the literature study method. Information is drawn from academic journals, books, government documents, official reports, and other relevant written sources. Data analysis is carried out through content studies by identifying, grouping, and interpreting information from various sources. The research findings show that the revitalization of the Sukorejo Cross Market requires the implementation of collaborative management involving the local government, market managers, traders, and the community. Supporting factors include efficient communication, active involvement of traders, as well as the government's dedication to policy design and budget allocation. Inhibiting factors include traders' disapproval of change, lack of transparency of information, and weak coordination between institutions. This research indicates that the success of the revitalization of traditional markets is determined not only by physical improvements, but also by effective cooperation among stakeholders.
INFORMATION TECHNOLOGY-BASED COLLABORATIVE GOVERNANCE INNOVATION IN PUBLIC SERVICES Rif'ah Hisbiyah Aimmatul Khoir; Aminullah
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This research endeavors to investigate and dissect innovations in information technology-enabled collaborative governance as a means to augment the caliber of public services within Indonesia. In an era characterized by digital advancements, the provision of public services that are both effective and efficient remains a paramount societal expectation, thereby underscoring the need for a collaborative governance framework bolstered by the judicious application of information technology. This inquiry adopts a systematic literature review (SLR) approach, consulting scholarly publications, policy assessments, and official governmental records. The findings suggest that the incorporation of information technology into the collaborative governance paradigm leads to a substantial improvement in citizen engagement, transparency, accountability, and the operational effectiveness of governmental services. Key advancements identified encompass unified e-government frameworks, inter-agency cooperative data systems, and digital citizen feedback mechanisms. The research further highlights significant obstacles to adoption, specifically the disparity in digital access, administrative inertia, and inadequate technological infrastructure in geographically isolated regions. These conclusions are anticipated to offer substantial contributions to the formulation of public service strategies in Indonesia that are more equitable, adaptable, and forward-thinking, while simultaneously outlining a course toward practical remedies with tangible societal benefits.  
IMPLEMENTATION QUALITATIVE EVALUATION LOGISTICS COMPLIANCE AND ACCEPTABILITY khusnul chotimah; Rohmat Ilzar Rozaqi; Ahmad Paisal Ariski; M Rizki Arya Effendi; M Rifky Ananda; Aminullah
International Journal of Multidisciplinary Reseach Vol. 2 No. 4 (2026): Agustus
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

The Free Nutritious Meals Programme (MBG) is a central government structural intervention to improve human resource quality ahead of the 2045 Golden Generation. Despite its scale, implementation faces operational obstacles and perception gaps at the grassroots. This study critically evaluates logistics management, regulatory compliance, and sociological barriers to MBG implementation in primary and secondary schools in Pasuruan Regency/City. Using a descriptive-evaluative qualitative method with a case study approach, data were gathered via in-depth interviews with teaching staff, direct observation of classroom distribution, and analysis of daily regulatory documents during March–April 2026. Findings revealed three main issues: (1) reduced nutritional quality caused by milk distribution cut to twice weekly, violating National Nutrition Agency Regulation No. 5 of 2026; (2) weak emergency logistics management, with rations for absent pupils ad hoc reallocated as double portions in class; and (3) low consumption due to rigid menu formulation, prompting refusals from students with allergies, boredom from monotonous menus, and vegetable aversion. Sociologically, some teaching staff expressed ideological resistance, preferring measures addressing structural poverty and education costs. Recommendations include revising local regulations to add technical guidelines for surplus management, creating a pupil allergy database, and aligning supporting local government budgets.
Co-Authors A. Juli Andi Gani Abuzar Khpalwak Zazai Agustiani, Novi Ahmad Paisal Ariski Ahmaludin Ahmaludin Andaista, Rahmatunnisa Any Urwatul Wusko Apriani, Yasri Aprilia, Sapira Aprilia, Tri Aristi, Sindi Nurmaya Aslikha Aulannisa, Fairuza Bambang Santoso Hariyono Baroza, Danu Wisnu Cahyasiam, Riski Delfitriani Dieny, Azkiya Distya Riski Hapsari Dustin Tarinque Loreño Dwi Mita Setyasih Erni Ratna Dewi Fahreza, Fadhil Gusta Fani Rahmasari, Fani Fauzi, Muhamad Rizki Fawaizul Umam Febriyanti, Emilia Firdaus, Muhammad Rizqy Fitri Wulandari Fitrilia, Tiana Fuad Azim Gadis Putri Nabila Gunawan, Syifa Zahra Hambali Hambali Hanafi Hanafi Hartoni Hartoni Huda, Muhammad Habib Zainul Indradewa, Rhian Irfan Islamy Irwansya, Irwansya Iskandar A. Gani Ismail Roshangar Israyati Rifqoh Jamilatul Uyun Khairul Muluk Khairunnisa, Nyimas Isnaini Khasani, Khiban Khoiriyah, Amanatul Khumaidi khusnul chotimah KUSUMA, NAILAH AKA Laila Qurrota A’yunina Laili Fitriyah Luluk Nafisah Lustiani, Marisa Hijjah M Rifky Ananda M Rizki Arya Effendi Mardiah Mega Silpia Moh Choirul Anam Muhammad Rikzul Fikri Munawaroh Muslimatul Fauziyah Nofita Ningsih Nugroho, Arief Setiawan Budi Nur Laili Nur Rohmad Nuzil Nur Sayidah Nurfahri, Rizky Ardhi Nurlaela, Raden Siti Nurul Karisma Nur’utami, Dwi Aryanti Pertiwi, Sri Rejeki Retna Pramesti Dwipayana Puspa, Nurkania Kresna Qodariah, Siti Nurlailatul Rahmaniah, Mustika Ramadhan, Alif Muhammad Rif'ah Hisbiyah Aimmatul Khoir Riris Setiyo Rini Rohmat Ilzar Rozaqi Rose Diana Saidah, Chilmiatus Saudatina Sekar Arum Sefiya, Helmi Silfiah, Rossa Ilma Silpi Riani Silpia, Mega Siti Aminah Siti Aminah Siti Atika Sobarudin, Muhammad Fahmi Sonya Puspitasari Sudrajat, Fathira Sakinah Anugrawati Sukarman Sukarman Suryadi Suryadi Syafiudin, Achmad Tiblola, Lidya Iriani Thabita Titi Rohmayanti Wahyu Intan Lestari Winda Agustin Yasri Apriani