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All Journal JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) International Journal of Nursing and Health Services (IJNHS) Journal of Multidisciplinary Academic Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Admmirasi Science Midwifery Journal of Nursing and Public Health (JNPH) Jurnal Health Sains International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Sosial dan Teknologi International Journal of Community Service Jurnal Locus Penelitian dan Pengabdian Jurnal Sains dan Teknologi International Journal of Health and Pharmaceutical (IJHP) JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) International Journal of Health and Medicine Jurnal Cinta Nusantara
Mohamad Reza Hilmy
Universitas Esa Unggul
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Peran Bauran Pemasaran Terhadap Loyalitas Pasien dengan Mutu Layanan Sebagai Variabel Intervening di Rumah Sakit Misi Lebak Tahun 2021 Ahmad Riyadi Siregar; Mohamad Reza Hilmy; Endang Ruswanti
Jurnal Admmirasi Vol 7 No 1 (2022): June
Publisher : Assosiasi Dosen Muhammadiyah Magister Administrasi Rumah Sakit Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47638/admmirasi.v7i1.228

Abstract

Program bauran pemasaran jasa mempunyai peranan yang sangat penting sebagai bagian dari strategi dan kebijakan layanan kesehatan untuk mewujudkan kepuasan pasien yang pada akhirnya diharapkan dapat meningkatkan loyalitas. Peningkatan mutu pelayanan terutama pengelolaan complain (keluhan) dari pasien sangat diperlukan. Sampai sekarang masih terdapat beberapa keluhan (ketidakpuasan) dari pasien serta keluarga yang diterima oleh pihak rumah sakit baik secara langsung maupun tidak langsung. Metodologi penelitian menggunakan kuantitatif potong lintang (cross sectional). Data dikumpulkan dengan menyebarkan kuisioner kepada 132 orang pasien yang berobat di poli penyakit dalam RS Misi Lebak dimana proses pengambilan data dilakukan dalam waktu bersamaan. Hasil penelitian menunjukkan bauran pemasaran berpengaruh secara signifikan terhadap loyalitas pasien dengan mutu layanan sebagai variabel intervening, bauran pemasaran berpengaruh secara signifikan terhadap loyalitas pasien, bauran pemasaran berpengaruh secara signifikan terhadap mutu layanan, loyalitas pasien berpengaruh secara signifikan terhadap mutu layanan. Implikasi praktis, manajemen RS dapat melakukan perencanaan kombinasi pemasaran yang menekankan pada nilai-nilai subudaya dan kelas sosial masyarakat agar diterima dalam kebudayaan konsumen dan mendalami motivasi, persepsi, pembelajaran dan sikap dari konsumen agar terbentuk loyalitas dari pelanggan di RS Misi Lebak.
Effect of Perceived Organizational Support and Organizational Justice on Nurses’ Work Engagement with Intermediate Factors of Organizational Trust Indra Theodorus; Wahyuni Dian Purwati; Mohamad Reza Hilmy
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 10 No. 3 (2021): December 2021
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v10i3.12218

Abstract

Work engagement is major concern for human resource management at XYZ Hospital Tangerang in order to improve performance of nursing profession. This study aims to study the effect of perceived organizational support and organizational justice on work engagement with intermediary factors of organizational trust. Quantitative associative research was conducted on 96 nurses in the hospital. XYZ Tangerang in March 2021, with primary data obtained by survey. The research instruments used are Utrecht Work Engagement Scale (UWES), The Survey of Perceived Organizational Support (SPOS), Measures of Trust, Trustworthines, and Performance Appraisal Perceptions, and Organizational Justice Survey. The data analysis method used is Path Analysis. The results of this study found that there was a significant positive effect of perceived organizational support on work engagement through organizational trust as an intermediary factor and a significant positive effect of organizational justice on work engagement through organizational trust as an intermediary factor, as well as a positive influence of organizational trust on work engagement. It was also found that the positive effect of perceived organizational support and organizational justice on organizational trust was found. Thus increasing organizational trust, perceived organizational support, and organizational justice will increase nursing work engagement.
Effect of Workload and Nurse Competency on Patient Safety Incidents and Application of 6 Patient Safety Goals as Intervening Variables Feggy Ekatama Anggela; Mohamad Reza Hilmy; Kemala Rita Wahidi
Jurnal Health Sains Vol. 4 No. 3 (2023): Journal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v4i3.868

Abstract

Patient safety is something that needs to be prioritized in health services. The goal of this study was to examine nurses' workload and competence on patient safety incidents using the six patient safety goals as intervening variables. a cross-sectional study at a private hospital in Tangerang in February 2022. The research subjects were all functional nurses in the hospital. There is an influence between workload, nurse competence, and implementation of the 6 patient safety goals on patient safety incidents (p<0.001). Low workload and high nurse competence can improve the implementation of the six patient safety goals, which will reduce patient safety incidents.
Preventing The Impact of Unequal Thought Social Media on LGBT and HIV-AIDS In Mindset of Gen Z Puspitaloka Mahadewi, Erlina; Silviana Mustikawati, Intan; Reza Hilmy, Mohamad; Purnama, Suryari; Harahap, Arman
International Journal Of Community Service Vol. 4 No. 2 (2024): May 2024 (Indonesia - Ethiopia )
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v4i2.245

Abstract

The present study reports the comprehensive study after pandemic era in early 2024, aims to determine an effective methodical approach in exploiting the impact of thought inequality when using social media as an effort to prevent the transmission of HIV/AIDS (LGBT) infections. The preparation of this literature review uses the narrative literature review method by entering keywords into the PubMed, ProQuest, Wiley, CINAHL and databases of ScienceDirect. The results of the research show that the effective method used in utilizing social media in efforts to prevent the transmission of HIV/AIDS (LGBT) infections including Network Monitoring Systems and direct intervention. The Network Monitoring System method can analyze the scientific role of health sociology in statistical data or social change trends which are used as material considerations in formulating health promotion policies. Meanwhile, direct intervention with a comprehensive educational approach in empowering individuals, communities or groups becomes a stimulant for one is the potential to oversee health problems independently. In conclusion, both produce outputs in the form of increasing awareness in the prevention and transmission of HIV/AIDS (LGBT), healthy sexual knowledge, minimizing stigma towards HIV/AIDS sufferers, getting accurate target tracing paths, education will be provided.
Analysis Of Glass Ceiling And Sustainable Business Optimization For Women Entrepreneurial Careers Puspitaloka Mahadewi, Erlina; Mandala Putra, Juniawan; Reza Hilmy, Mohamad
International Journal of Science, Technology & Management Vol. 5 No. 1 (2024): January 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i1.953

Abstract

These study reports the comprehensive study about rebuilt the business resilience is very important to achieve the rise industry, with women entrepreneurs because of their important role in the rising of national economy. Most business organizations in Indonesia have experienced disruption caused by the covid-19 pandemic, not a few have ended up bankrupt and unable to survive. For this reason, businesswomen need to manage marketing activities with adaptation and flexible innovation in accordance with the potential of MSMEs through current agile business and marketing strategy. This research aims to formulate a framework for business revival after a crisis such as Covid-19. It is hoped that this research can provide input regarding effective procedures for business organizations in dealing with business disruption for women business owners. This research aims to formulate a framework for business women entrepreneurs’ revival during and after a crisis like covid-19 with qualitative method. A qualitative descriptive approach was used in this research to obtain an overview of the situation experienced by MSMEs. The data collection methods used were interviews, observation, and documentation, using a purposive sampling method in selecting research sources. Source triangulation and technique triangulation methods were used in this research to ensure data validity. The data source for this research is 10 female business MSME owners in Tangerang Banten Indonesia. The results of this research show that agile, adaptation, and innovation, can be used as solutions to deal with business disruption and solutions in business optimization
ANALISIS PEMANFAATAN REKAM MEDIS ELEKTRONIK BERDASARKAN METODE HOT-FIT DI INSTALASI RAWAT JALAN RSUD KOTA TANJUNGPINANG WARIS, CANTIKA DINI; HILMY, MOHAMAD REZA
Journal of Nursing and Public Health Vol 12 No 2 (2024)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pendahuluan: Berdasarkan Permenkes Nomor 24 tahun 2022 rumah sakit diwajibkan menerapkan Rekam Medik Elektronik (RME), akan tetapi dalam implementasinya terdapat kendala, sehingga diperlukan evaluasi khususnya dengan menggunakan metode HOT-Fit yang dikembangkan dengan unsur visual akan digunakan untuk mengevaluasi sistem informasi pada penelitian ini. Tujuan peneltian ini adalah menganalisis pengaruh human, organization, technology, terhadap benefit dan visual sebagai intervening baik secara simultan maupun parsial. Metode : penelitian ini menggunakan metode penelitian kuantitatif dengan jenis penelitian adalah eksplanatoris kausalitas. Metode analisis yang digunakan yaitu path analysis menggunakan AMOS . Responden dalam penelitian ini yaitu responden pegawai rumah sakit yang mengoperasikan RME secara langsung sebanyak 110 pegawai. Hasil dan Pembahasan: Pada hasil didapat pengaruh yang signifikan dari Human, Organization, Technology dan visual terhadap benefit sebesar 89.9%. Technology berpengaruh terhadap benefit dengan visual sebagai variabel intervening dengan nilai t-hitung sebesar 2,218 > 1,96 dan nilai p-value sebesar 0,026 < 0,05. Kesimpulan: dalam penelitian ini adalah visual merupakan variabel yang paling dominan mempengaruhi benefit dari penggunaan RME. Tindak lanjut dalam implementasi RME, rumah sakit meningkatkan kualitas penggunaan RME dalam mendukung pelayanan RS yang baik.
Inequality of Thought (IOT) on HIV-Aids and LGBT Through Social Media: A Case Study Gen Z in JPC Foundation Puspitaloka Mahadewi, Erlina; Reza Hilmy, Mohamad; Chairun Nisa, Puspita; Pamungkas, Ario; Purnama, Suryari; Ozays , Mehmet; Pantja Djati, Sundring
International Journal of Health and Pharmaceutical (IJHP) Vol. 5 No. 1 (2025): February 2025 (Indonesia - Turkey - Malaysia - Australia - Iran)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v5i1.401

Abstract

The study focused on the purpose of finding out the effect and covering the views and acceptance of LGBT. Jakarta Indonesia is beginning to be seen clearly, especially the large amount of LGBT content both on television stations and on social media at home and abroad. This is very worrying because shows that LGBT is a risk factor for sexually transmitted infections (STIs) including HIV/AIDS. Unsafe sex, drugs, and many sexual partners, make LGBT people more susceptible to STIs. This study aims to determine the description of knowledge about STIs and attitudes towards the LGBT phenomenon in society, especially among young Gen Z people who still have the impact of inequality of thinking in social media. This study is a qualitative descriptive study conducted from October to December 2024. Data collection used a google form questionnaire. The sample consisted of 75 respondents who were members of the community fostered by the "Jakarta Plus Center (JPC)" Foundation. The sampling technique used was purposive sampling. The data is presented in a frequency table. The results of this study showed that most respondents had good general knowledge about STIs but lacked in more specific knowledge questions in medicine. The acceptance and views of the community in this community towards the LGBT phenomenon are quite low. People in the community consider LGBT to have a negative impact on life, although respondents agree that the human rights of LGBT people as humans must still be protected and respected, as they see on social media.
Improved Learning of the Healthy Living Community Movement During the Pandemic for Budi Cendekia Islamic School Students Erlina Puspitaloka Mahadewi; Mohamad Reza Hilmy; Intan Silviana Mustikawati; Suryari Purnama; Arman Harahap
International Journal Of Community Service Vol. 1 No. 2 (2021): August 2021 (Indonesia - Malaysia)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v1i2.29

Abstract

Changes in disease patterns in Indonesia are often referred to as the epidemiological transition. In the 1990s the biggest cause of death and illness was infectious diseases. However, in the era of the last 10 years from 2010 to 2020 the biggest causes and causes of death and illness are non-communicable diseases. The increased risk of non-communicable diseases is due to the demographic transition. The Healthy Living Community Movement or commonly known as GERMAS is a movement initiated by the President of the Republic of Indonesia that prioritizes promotive and preventive efforts without compromising curative-rehabilitative efforts. This activity aims to raise public awareness, especially high school students, to be independent in doing GERMAS. Especially in disseminating information about the importance of implementing GERMAS during the Covid-19 pandemic. The activity is carried out using the seminar method, and was carried out by a team of 10 students, 1 lecturer and 1 health practitioner. The implementation time during this community service takes place which is 15 to 20 minutes for each topic with a presentation. After carrying out a series of activities, the committee provides an evaluation link that can be filled in by the participants. The results of the research show that the success rate is above 51% and shows that this community service will affect the target in carrying out GERMAS even though this activity is carried out virtually using the zoom meeting application. The activity in the next future needs to be improved again in the delivery of material and in answering the material in a language that is easily understood by high school students.
Empowering JPC Volunteers with Education and Assistance on Behavioral Factors to Prevent HIV/AIDS Transmission in Bandung, West Java Indonesia Puspitaloka Mahadewi, Erlina; Reza Hilmy, Mohamad; Silviana Mustikawati, Intan; Sukardi, Sukardi; Panigoro, Erwin; Heryana, Ade
International Journal Of Community Service Vol. 2 No. 4 (2022): November 2022 (Indonesia - Malaysia)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v2i4.150

Abstract

The present study reports the newest comprehensive study on pandemic era for the Infectious Disease acquired Immunodeficiency Syndrome (AIDS), caused by the Human Immunodeficiency Virus (HIV) the number of people living with HIV/AIDS (ODHA) continues to grow, this needs to be balanced with efforts to prevent the transmission of HIV/AIDS. The JPC Foundation (Jakarta Plus Center) is one of the important entry points for the community to reach out and educate on the treatment and prevention of HIV/AIDS transmission in Bandung, West Java Indonesia. This study aims to determine the factors associated with HIV/AIDS transmission prevention behavior in HIV/AIDS sufferers in Bandung and Cirebon, West Java Indonesia who are within the reach of the JPC Foundation in 2022. This type of research was quantitative, with cross sectional, the study population was visitors to VCT clinics at shelters with a sample size of 85 respondents. The sampling technique uses accidental sampling. The research was conducted from May to November 2022 with univariate (average) and bivariate (chi-square) data analysis. Univariate results showed that HIV/AIDS prevention behavior was not good 78%, adult age> 25-49 (57.5%), secondary education 50.5%, risky work 69%, good knowledge 57%, negative motivation 62%, positive attitude 69%, negative family support 63%. Bivariate results show that there is a relationship between education (p=0.024), employment (p=0.002), OR=6.057, motivation (p=0.001), OR=7.221, family support (p=0.00) OR=7.778 with behavior prevention of HIV/AIDS transmission at the JPC Foundation shelter in Bandung. For VCT clinics to further improve counseling and education services, for volunteers and cadres who reach out to patients or families of people living with HIV/AIDS (ODHA) to provide more support and assistance, also for the community not to discriminate against ODHA because they have HIV/AIDS.
Family Communication Literacy Education and Social Marketing in Health Center West Java Indonesia Puspitaloka Mahadewi, Erlina; Purnama, Suryari; Tamzil, Fachmi; Silviana Mustikawati, Intan; Reza Hilmy, Mohamad; Nurmawaty, Dwi
International Journal Of Community Service Vol. 3 No. 3 (2023): August 2023 (Indonesia - Malaysia - Philippines - South Korea )
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v3i3.204

Abstract

The present study reports study after pandemic era for family communication literacy and social marketing activities carried out by cadres in promoting the Kenanga Depok posyandu program, in West Java, Indonesia. Posyandu which is a form of Community-Based Health Efforts is managed and organized by, for, and with the community. In the context of carrying out health development, by empowering the community and providing opportunities for the community to receive basic health services. It has a goal to reduce maternal and child mortality. Becomes interesting to describe the social marketing activities of posyandu cadres as the spearhead of the national health program. This study uses a qualitative approach with a case study method and data collection techniques in the form of in-depth interviews. Theories used in this study include health communication theory and social marketing. Meanwhile, secondary data was obtained from posyandu documents and research notes during field observations. The results of this study indicate that posyandu cadres use health promotion strategies that are persuasive, educative, and innovative. This persuasive effort is shown through the intensive mentoring strategies and direct socialization styles according to the target context. Posyandu cadres also involve experts from the puskesmas and the community to play an active role in improving the quality of the posyandu program in their environment. As for the educational aspect, it is shown by the efforts of posyandu cadres which lead to the empowerment of posyandu participants in paying attention to the growth and development of children. The conclusion is that the posyandu program carried out by the cadres is in accordance with real conditions to create changes in the behavior of the posyandu participating community through communication literacy education activities in the family and social marketing that are persuasive, educative, and innovative.  
Co-Authors Ade Heryana Ade Heryana Agusdini Banun Ahmad Riyadi Siregar Arman Harahap Arnastya Iswara Sanantagraha Arrozie, Muhammad Fachruddin Chairun Nisa, Puspita David Estrada Dihin Septyanto Dimas Angga Negoro Endang Ruswanti Endang Ruswanti Erlina Puspitaloka Mahadewi Erlina Puspitaloka Mahadewi Erlina Puspitaloka Mahadewi Erry Yudhya Mulyani Erry Yudhya Mulyani Eva Khodijah Fachmi Tamzil Fachmi Tamzil Fanie Nur Indriani Feggy Ekatama Anggela Frizky Ramadhan Harahap, Arman Herda Febtri Ranti Heryana, Ade Heskiano Heskiano Indra Theodorus Intan Silviana Mustikawati Intan Silviana Mustikawati Kemala Rita Wahidi Kustiawan, Unggul Kusumapradja, Rokiah Mahadewi, Erlina Puspitaloka Mandala Putra, Juniawan MF. Arrozi Adhikara Monalisa, Irine Mulyo Wiharto Muniroh, Muniroh Ningsi, Iin Widya Nofierni Nofierni Novika Dwi Anggraini Nurmawaty, Dwi Ozays , Mehmet Pamungkas, Ario Panigoro, Erwin Pantja Djati, Sundring Puspitaloka Mahadewi, Erlina RESPATI, RUSVI Rina Anindita Rini Handayani sandra dewi Saptari, Dhany Silviana Mustikawati, Intan Siswati Siswati Situmorang, Indah Mestika Slanga, Pocut Sukardi Sukardi Suryari Purnama Tantri Yanuar Rahmat Syah Wahyuni Dian Purwati WARIS, CANTIKA DINI Widanthi, Ida Ayu Ketut Yanuar Ramadhan yudha pranata Zairil, Zairil