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All Journal Foristek JUSIFO : Jurnal Sistem Informasi Sistemasi: Jurnal Sistem Informasi Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JOURNAL OF APPLIED INFORMATICS AND COMPUTING Edukasi Islami: Jurnal Pendidikan Islam Technomedia Journal Islamic Management: Jurnal Manajemen Pendidikan Islam AT-TURAS: Jurnal Studi Keislaman Jurnal Sistem Cerdas Jurnal Ilmiah Mandala Education (JIME) JISIP: Jurnal Ilmu Sosial dan Pendidikan JUPE : Jurnal Pendidikan Mandala JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) CCIT (Creative Communication and Innovative Technology) Journal EDUMATIC: Jurnal Pendidikan Informatika Jurnal Review Pendidikan dan Pengajaran (JRPP) ScientiCO : Computer Science and Informatics Journal EDUTEC : Journal of Education And Technology Khazanah Theologia Khazanah Theologia Jurnal Pendidikan Kewarganegaraan Al Marhalah Jurnal Teknik Informatika (JUTIF) JIHAD : Jurnal Ilmu Hukum dan Administrasi ENGLISH FRANCA : Academic Journal of English Language and Education Jurnal Abmas Negeri (JAGRI) PERTANIAN TROPIK Proceeding Muhammadiyah International Public Health and Medicine Conference Jurnal Pendidikan JELTEC: Journal of English Language Teaching, Literature and Culture Journal Education and Government Wiyata Transcendent Journal of Mathematics and Applications Celebes Journal of Language Studies Jurnal Kecerdasan Buatan dan Teknologi Informasi JER Moderation: Journal of Islamic Studies Review Jurnal Teknologi Rekayasa Informasi dan Komputer
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Journal : CCIT (Creative Communication and Innovative Technology) Journal

Usability Analysis of The Student Service Information System at The Faculty of Engineering Tadulako University Using Heuristic Evolution and The System Usability Scale (SUS) Noviantika, Noviantika; Syahrullah, Syahrullah; Laila, Rahma; Lapatta, Nouval Trezandy; Wirdayanti, Wirdayanti
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3532

Abstract

The Student Service Information System is defined as a system designed to assist students, faculty, and administration at Tadulako University's Faculty of Engineering in managing various academic aspects. This research identifies issues or obstacles users face while utilizing the website. The usability evaluation employs the Heuristic Evaluation method and the System Usability Scale (SUS). Based on the research conducted with 100 respondents, all active students at Tadulako University, the usability measurements revealed significant findings. According to the Heuristic Evaluation method, which utilizes 10 principles, areas requiring improvement were identified in qualifications B1.2, B3.3, B8.2, B10.2, and B10.3. Recommendations for enhancements include adding a notification feature, ensuring the search function is easily discoverable, selecting appropriate color combinations, and improving the placement of the user guide. The System Usability Scale yielded a score of 50, categorizing the website as "OK" on the adjective scale, "D" on the grade scale, and "Marginal" on the acceptability scale, with a net promoter score indicating a "Passive" reception.
Application of Webqual 4.0 and Importance Performance Analysis Methods in Analyzing The Quality of Information Technology SIPENDEKAR Services Kartika, Rina; Syahrullah, Syahrullah; Rasmita, Hajra; Rinianty, Rinianty; Yanti, Wirda; Lapatta, Nouval Trezandy
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3569

Abstract

Information technology plays a very important role, especially in the field of education, one of which is through the use of websites. The Department of Information Engineering at Tadulako University is one of the universities that utilizes websites, one of which is the information system for administrative services and final assignments (SIPENDEKAR). Sipendekara is designed to facilitate the submission of titles, guidance, and proposal exams, final exams, and thesis exams. But so far, there has been no research that measures the quality of the sipendekar website based on perceptions of usability, information quality, and service interaction quality using the IPA method. This study aims to determine the quality of Sipendekar services using the webqual 4.0 method as the basis for determining the questionnaire. Then the Importance Performance Analysis method to analyze questionnaire data to identify attributes that have met and have not met user expectations. The results showed an average level of conformity of 92.63%. The average gap analysis result is -0.33. The results of the Cartesian quadrant there are 4 attributes in the first quadrant that are prioritized for improvement and there are 9 attributes that achieve a high level of satisfaction and only need to maintain quality.
Analysis and Design of Food Price Data Processing Information System Priska, Salsa Dilah; Syahrullah, Syahrullah; Nugraha, Deny Wiria; Lapatta, Nouval Trezandy; Lamasitudju, Chairunnisa Ar
CCIT (Creative Communication and Innovative Technology) Journal Vol 19 No 1 (2026): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v19i1.3904

Abstract

Food prices have an important role in maintaining economic stability and public welfare, as price fluctuations can have a direct impact on purchasing power and inflation. The manual process of recording and reporting food price data at the Department of Agriculture and Food Security of Palu City leads to inefficiencies, data inaccuracies, and difficulties in tracking historical information. These limitations highlight the need for a structured system that can support accurate and efficient data management. This study applies a prototyping method to develop a web-based information system tailored to the needs of the institution. The development process involves continuous interaction between users and developers to ensure the system meets practical requirements. Data were collected through interviews, observations, and documentation. System functionality was tested using black box testing, while usability was assessed using the System Usability Scale (SUS) questionnaire. The results indicate that the system's features, including daily price input, automatic average calculations, report submission, and approval workflows, function correctly. Users are able to interact with the system efficiently, and the SUS results show that the system falls into the acceptable usability category, indicating that it is easy to use. In conclusion, the development of this web-based information system improves the efficiency and accuracy of food price data processing and reporting. It provides a reliable tool for managing information within the department and supports better operational performance.
UI/UX Design of Jepun Bali Store Product Ordering Application Using Design Thinking Method Widiani, Ni Nengah; Syahrullah, Syahrullah; Laila, Rahma; Lamasitudju, Chairunnisa Ar; Angreni, Dwi Shinta
CCIT (Creative Communication and Innovative Technology) Journal Vol 19 No 1 (2026): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v19i1.3965

Abstract

The internet as a form of technological advancement continues to develop every year and has a great influence on human activities, including in terms of sales. The Jepun Bali Store, which sells products typical of Hinduism and Balinese customs, markets its products online with Instagram, Facebook, and WhatsApp. Instagram and Facebook are used to display the catalog, while WhatsApp is used for order communication. However, this system is considered less efficient because customers have to switch applications to view products, ask questions, and order. Stock and price information is not available in real-time, and the ordering process is still done manually, making it difficult for customers. From the manager's side, manual order recording risks creating errors, while admins are often overwhelmed with handling queries across multiple platforms, which impacts customer satisfaction. This research aims to simplify the transaction process, speed up services, and increase efficiency by applying the Design Thinking method. This method helps in understanding the needs of the user, structuring problems, and producing solutions through systematic stages. The results of the design test using the System Usability Scale (SUS) method with 30 respondents obtained a score of 88.5833 out of 100, included in category A (Excellent) and considered acceptable.
Co-Authors Abdul Hadi Abdul Hakim Abdul Mahatir Najar Abdurrohman, Firman Muhammad Afiah, Nurul Anggun Afwah, Raden Agustinus Kali Aji Saputra, Andi Albania, Faradiva Andi Hendra Anita Ahmad Kasim Ardiyansyah, Rizka Arskal Salim Aswat, Fajar Atmowidjoyo, Sutardjo Ayu Hernita Bagaskara, Febrian Chrissma Baso Mukhlis Chairunnisa Ar. Lamasitudju Chandra, Ferri Rama Darman, Guna Dede Rosyada Delia, Fenita Deny Wiria Nugraha Dessy Santi Devilito Prasetyo Tatipang Dharmakirti, Dharmakirti Dwi Shinta Angreni Dwimanhendra, Muhammad Rifaldi Dwiwijaya, Kadek Agus Edi, Deden Eva Nugraha Fadlilah, Dina Rahma Fahmi, Moh. Faisal Faisal Faldiansyah, Faldiansyah Fatima, St. Nur Aima Filhaq, Raghib Hajra Rasmita Ngemba Hakim, Ibrahim Hamid, Odai Amer Hardjadinata, Hardjadinata Hastuti, Saptiyani Heru Budi Santoso Ihwan, Abib Raifmuaffah Iman Santoso Indrajaya, Muhammad Aristo Irsyadiah, Nur Irwan Irwan Irwan, Anas Jamal, Nur Jannah, Aulia Raudhatul Kartika, Rina Kasaedja, Tafania Natalia Kasim, Erni Kasmar, Kasmar Khasanah, Siti Uswatun Kunaenih, Kunaenih Laila, Rahma Lakatjinda, Adiatma Lamasitudju, Chairunnisa Luthfi, Atabik Magfirah, Magfirah Maharani, Wulan Mahdi Mahdi, Mahdi Maulidyani Abu Mohamad Irfan, Mohamad Mohammad Yazdi Pusadan Muhammad Afif Muhammad Muhammad Muhammad Rizka, Muhammad Murmayani Mustika, Muhammad Fery Mutiara Sari Nahuda, Nahuda Nasrullah Nasrullah Nouval Trezandy Lapatta Noviantika, Noviantika Nuari, Feby Nabiilah Nur Husnil Khatimah Nur Khasanah Nurhikmah Supardi Nurwijayanti, Karina Prakoso, Dicky Dwi Pramadinda, Alda Nur Priska, Salsa Dilah Putra, Fajar Harguna Endra Putu Wahyu Sudewi Rabbani, Pasya Nuron Rahmah Laila Rasmita Ngemba, Hajra Rasmita, Hajra Ratnandari, Luluk Dwi Resnawati Rifki, Moh Rinianty, Rinianty Rizaldi, Andi Risfan Rizka Ardiansyah Ryfial Azhar, Ryfial Sani, Ilham Abdillah Sanusi, Gufran Saputra, Soni Adi Sau, Tenri Septiano Anggun Pratama Siti Khairunnisa, Siti Sukardi Weda, Sukardi Sulaeman, Maryam Syaiful Hendra Syairozi, Ishak Syarif Firmansyah Syarifuddin Dollah Tenri Sau Triasni, Aprilia Utami, Shanty Riza Wahyuni, Asti Wawagalang, A. Nolly Sandra Widiani, Ni Nengah Wijaya, Padma Wildan Imaduddin Muhammad, Wildan Imaduddin Wirdayanti Wongkar, Noel Marcell Jonathan Yanti, Wirda Yayan Sopyan Yuri Yudhaswana Joefrie Yusuf Anshori Zulkifli Zulkifli