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All Journal Jurnal Ilmu Pertanian Indonesia Jurnal Komunikasi Pembangunan Jurnal Penyuluhan Jurnal Agribisnis dan Ekonomi Pertanian MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Jurnal Manajemen dan Agribisnis JOURNAL AGRIBUSINESS Jurnal Sosial Ekonomi Pertanian Jurnal Agro Ekonomi Jurnal Pengkajian dan Pengembangan Teknologi Pertanian Jurnal Penelitian Tanaman Industri Jurnal Tanaman Industri dan Penyegar Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Agribisnis Indonesia (Journal of Indonesian Agribusiness) Forum Agribisnis AGRISE Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal AGRARIS: Journal of Agribusiness and Rural Development Research MIX : Jurnal Ilmiah Manajemen Agro Ekonomi Jurnal Penelitian Pertanian Terapan Jurnal Ilmu Keluarga dan Konsumen Jurnal SEPA (Social Economic and Agribusiness Journal) Buletin Ilmiah Litbang Perdagangan Agrisocionomics: Jurnal Sosial Ekonomi Pertanian AGROMIX JURNAL AGRIBISAINS Agro Bali: Agricultural Journal Jurnal Penelitian Tanaman Industri (Littri) Jurnal Agro Ekonomi Journal of Agri Socio Economics and Business Jurnal Risalah Kebijakan Pertanian dan Lingkungan Business Review and Case Studies Jurnal Agristan Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Jurnal AGRISEP: Kajian Masalah Sosial Ekonomi Pertanian dan Agribisnis Policy Brief Pertanian, Kelautan, dan Biosains Tropika Dinamika Pertanian
Netti Tinaprilla
Departemen Agribisnis, Fakultas Ekonomi Dan Manajemen, IPB University, Kampus IPB Darmaga, Bogor 16680
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences Veterinary Other

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Analysis of Demand and Competition for Indonesia’s Eel in the International Market Nurzakiah, Sitty; Nurmalina, Rita; Tinaprilla, Netti
Agro Bali : Agricultural Journal Vol 8, No 2 (2025)
Publisher : Universitas Panji Sakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37637/ab.v8i2.2048

Abstract

Indonesia is one of the main exporters of eels in the international market. Over the past few years, Indonesia has experienced a decrease in eel exports, despite a rise in world demand. This has triggered fierce competition between Indonesia and other exporting countries. This research aims to identify the demand and market competition for Indonesian eels in the international market. The analysis method used is the Almost Ideal Demand System (AIDS) Model. The data used is secondary data from Indonesia, China, Malaysia, the United States, India, Denmark, and the Netherlands in the last 11 years (2012 - 2023). The results of this research show that there is tight competition between Indonesia, China, India, and the United States in the international market. Meanwhile, the relationship between Indonesia’s frozen eels and frozen eels from Malaysia, Denmark, and the Netherlands tends not to compete in the international market. Frozen eel from Indonesia is a normal good, so when the price increases, it will cause a decrease in demand. Frozen eel from Indonesia is an inelastic commodity with the lowest elasticity value among other major exporters, so this can be an opportunity for Indonesia to determine the desired price. Overall, Indonesia is the third-largest exporting country that benefits the most when there is an increase in frozen eel export expenditure in the international market.
Unveiling the Dominant Role of Satisfaction and Trust in Shaping Customer Loyalty: An Empirical Study of Four-Wheel Automotive Refinancing Services in Indonesia Hayani, Irma; Novianti, Tanti; Tinaprilla, Netti
JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES Vol. 4 No. 4 (2025): SEPTEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/marginal.v4i4.1856

Abstract

This research examines how customer satisfaction and trust impact customer loyalty within Indonesia's four-wheel automotive refinancing sector. Through a quantitative survey approach, information was gathered from 119 participants who had previously utilized refinancing services at PT X, an organization associated with a prominent automotive manufacturer. The study employed the SERVQUAL framework to measure service quality, complemented by Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) to gauge customer attitudes and satisfaction rates. Partial Least Square Structural Equation Modeling (PLS-SEM) was utilized to analyze the interconnections between satisfaction, trust, and loyalty variables. Results demonstrate that customer satisfaction significantly and positively influences both trust and loyalty, with trust also showing a substantial impact on loyalty. Empathy and responsiveness were identified as critical service dimensions needing enhancement. The overall CSI value of 79.8% indicates customers are "satisfied" with current services. The research emphasizes that improving essential service characteristics can markedly enhance customer loyalty and retention in automotive refinancing, offering practical recommendations for strategic decision-making in this industry sector.
Co-Authors Achmad Fachruddin Achmad Fachruddin Adilla Adistya Adreng Purwoto Ahmad Syariful Jamil Ahmad Syariful Jamil Ahsanah Mukarromah Arifin Alexandro Ephannuel Saragih Ali Djamhuri Amalia Ulpah Amin, Amirullah Muh Amzul Rifin Andriyono Kilat Adhi Arwan Arwan B. SANIM Bayu Krisnamurthi Bosawer, Adriana Luciana Brigitta Dyah Utami Immanuella Burhanuddin Burhanuddin Chairun Nisa Chairun Nisa Cordanis, Astried Priscilla D. B. Hakim Deda Annasia Yuliastri Dewi Mulia Sari Dian Fauzi Dwi Rachmina Dwi Rachmina Dwi Rachmina Dwi Rachmina DWI SURYANTO Erna Wahdiana Ernan Rustiadi Eva Farichatul Aeni Fahmi Ainurrahman Faizaty, Nur Elisa Faizaty, Nur Elisa Faradiba Faruk Zubedi Fariyanti, Anna Fauzi, Dian Febrina Mahliza Felicia Nanda Ariesa Felicia Nanda Ariesa Feryanto Feryanto Feryanto Feryanto Feryanto Hammad Akram Hanny Stephanie Haris F. Aldila Haris Fatori Aldila Harmini Harmini, Harmini Hasibuan, Iqbal Fairuz Hasriati Hasriati Hayani, Irma Heny K Daryanto Herawati Herawati Herawati Herawati Heri Harti I.Rani Mellya Sari ILMA SATRIANA DEWI Isma Nurhikmah Apupianti Isnurdiansyah, Isnurdiansyah Joko Purwono Khaerunisa, Almira Cindy Levana Masitajasmin Putri Lina Samhina Lina Samhina Lukman M Baga Lukman M Baga2 Lukman M. Baga Lukman M. Baga Lukman Mohammad Baga Luksi Paryatno Luthfi Nur’azkiya M Ardian Fadly M.S, Muhammad Farhan Manalu, Doni Sahat Tua Maryance Vivi Murnia Bana Mega Mustika Meuthia Rachmania Muhamad Arief Bangun Sanjaya Muhammad Alief Syuja' Hakim Muhammad Firdaus Mutammam Mutammam N. Kusnadi Nasution, Siti Sarah Almuizzah Ni Wayan Surya Darmayanti Nunung Kusnadi Nurul Nafisah Nurul Risti Mutiarasari Nurzakiah, Sitty Permata, Kurnia Intan Purwoto, Adreng Putri Larasati Widhiasih Putri Larasati Widhiasih Putri, Septiyana Nur Fitriyani Putri, Tursina Andita R.R. Ajeng Pratiwi Indah Kusumarini Rachmad Pambudy Rahmat Yanuar Ratna Winandi Ratna Winandi Ratna Winandi Ratna Winandi Ratna Winandi Redini Shaqilha Zakaria Redini Shaqilha Zakaria Ridwan Umar Hanafi Rita Nurmalina Rizki Rahmawati Cendrawasih Sandita, Tia Sania S. Octovanny Mahmud Santi Sulistya Nugraheni Santi Sulistya Nugraheni Sarah Nur Nafisah Sarah Nur Nafisah Sari Rachmawati Sarini Sri Utari Shabrina Ghaissan Shafina Nabilah Silke Zorena Jono Silke Zorena Jono Sinta Marito SRI HERY SUSILOWATI Sri Hery Susilowati Suharno Suharno IPB Suharno Suharno Suprehatin Suprehatin Suprehatin Suryani Eka Putri Susilowati, Sri Hery Tane, Conny Belinda Tanti Novianti Theresia, Valentina Tiara Putri Sajuthi Tiffany Rahma Abdillah Ujang Sumarwan Ulpah Jakiyah Utami, Anisa Dwi Valentina Theresia Valentina Theresia Vela Rostwentivaivi Wahyu Budi Priatna Winda Adelita Saragih Wulandari, Kartika Yanti Nuraeni Muflikh Yanuar, Rahmat Yulia Yulia Yusalina Yusalina Zalwa Nahla Lubis