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All Journal Sosiohumaniora Gadjah Mada International Journal of Business Journal of Indonesian Economy and Business Jurnal Kebijakan dan Administrasi Publik MIX : Jurnal Ilmiah Manajemen DeReMa (Development Research of Management) Jurnal Manajemen Jurnal Dimensi Sistemasi: Jurnal Sistem Informasi Hasanuddin Economics and Business Review Jurnal Manajemen Indonesia Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia IJEBD (International Journal Of Entrepreneurship And Business Development) Journal of Education and Instruction (JOEAI) Alignment: Journal of Administration and Educational Management Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Petir JURNAL MANAJEMEN (EDISI ELEKTRONIK) AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM JIA (Jurnal Ilmiah Akuntansi) Jurnal Pengabdian Dharma Laksana Jurnal Mantik Jurnal Pendidikan dan Konseling SCAFFOLDING: Jurnal Pendidikan Islam dan Multikulturalisme Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science TERANG : Jurnal Pengabdian Pada Masyarakat Menerangi Negeri Jurnal Informatika Ekonomi Bisnis Business Management Journal Program Studi Manajemen Khazanah Sosial Ilomata International Journal of Management Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management PINISI Discretion Review Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmu Manajemen Profitability Jurnal Abdidas JBMR: Journal of Business and Management Review Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal Of Science, Technology & Management (IJSTM) Ilomata International Journal of Management Quantitative Economics and Management Studies Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) International Journal of Business, Management and Economics International Journal of Finance Research JURNAL APARATUR Bahtera Inovasi Kontigensi: Jurnal Ilmiah Manajemen Unram Journal of Community Service (UJCS) Jurnal Bisnis Mahasiswa Indonesian Journal of Business Analytics (IJBA) International Journal of Islamic Education, Research and Multiculturalism (IJIERM) Jurnal Manajemen dan Kewirausahaan Return : Study of Management, Economic and Bussines Universal Raharja Community (URNITY Journal) Journal Research of Social Science, Economics, and Management Jurnal Mahatvavirya Digital Muslim Review Majapahit Journal of Islamic Finance dan Management International Journal of Law, Policy and Governance Majapahit Journal of Islamic Finance dan Management Jurnal Rumpun Ilmu Ekonomi JKAP (Jurnal Kebijakan dan Administrasi Publik) Proceeding Of International Conference On Education, Society And Humanity Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik
Shine Pintor Siolemba Patiro
Universitas Terbuka
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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Analyzıng the Impact of Knowledge Sharıng in Vırtual Teams: Practıcal Evıdence from Indonesıa Open Unıversıty Yusriani, Sri; Patiro, Shine Pintor Siolemba; Rekarti, Endi; Pamungkas, Charisma Rahmat; Nurbaeti, Nunung
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1120

Abstract

Remote studying and working pose challenges to personal development. In this environment, knowledge sharing is essential for improvement and serves as a vital organizational tool. However, many Open University students remain unaware of the benefits derived from active engagement in Virtual Teams. This research examines the impact of knowledge sharing and skill application in virtual team sessions, focusing on the Master of Management program at the Indonesia Open University. A qualitative method through Focus Group Discussions (FGDs) with 40 'the Ready to Contribute' (Siap Berkarya) participants was employed. Key themes identified include leadership effectiveness, digital culture assimilation, self-efficacy, work-life balance, and the potential evolution of human resource management. The study underscores the importance of transparent communication, mutual trust, and effective coordination for virtual team functionality. It contributes to organizational policy development, emphasizes digital well-being's significance in today's digital age, and enhances understanding of virtual teams' complex dynamics.
The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

Abstract

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.
Pendampingan Pengolahan dan Branding Produk Paving Block dari Sampah Plastik Siahaan, Shanti Veronica; Widya, Pramatatya Resindra; Yuliana, Yuliana; Patiro, Shine Pintor Siolemba
Jurnal Pengabdian Dharma Laksana Vol. 6 No. 1 (2023): JPDL (Jurnal Pengabdian Dharma Laksana)
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/j.pdl.v6i1.32187

Abstract

Tujuan dari kegiatan ini adalah untuk mengubah, melatih dan mengembangkan pola pikir masyarakat Desa Wisata Cipta Karya Bengkayang terhadap sampah plastik yang selama ini hanya dibuang dan dibiarkan begitu saja. Sampah plastik ini dapat dikelola dan diolah menjadi produk yang bernilai ekonomi. Salah satunya adalah paving block. Acara menggunakan pendekatan pembelajaran berbasis proyek, meliputi ceramah dan diskusi panel tentang permasalahan warga,  dampak negatif dan manfaat sampah plastik rumah tangga (bungkus makanan, botol plastik, dan bekas kemasan makanan atau minuman). Serta pelatihan pembuatan paving block dari bahan  sampah plastik, mesin pencacah, dan peleleh palstik. produk hasil pelatihan paving block ini mulai dari desain (pengemasan dan branding) hingga proses pemasaran. Sebagai hasil dari program tersebut, masyarakat menyadari pentingnya pengelolaan sampah yang baik dengan memanfaatkan sampah menjadi produk yang bernilai ekonomis dan produk akhir yang siap dipakai oleh masyarakat. 
Customer Loyalty in the case of Business-to-Business Company: Will Marketing Mix Still Work? Prasetya, Muhammad Azka; Maharani, Anita; Patiro, Shine Pintor Siolemba
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1118

Abstract

Through this research, researchers highlighted the role of the marketing mix in influencing customer loyalty in business-to-business (B2B) companies. Researchers also highlighted the role of purchase decisions as a mediator between marketing mix and customer loyalty. From the conceptual perspective, marketing mix is generally considered more appropriate for B2C type companies, however, a number of studies show that marketing mix can also be applied as a marketing strategy for B2B but in a more complex context. In terms of methodology, this research approach is quantitative, and uses Partial Least Square analysis techniques. The analysis units involved are individuals who have been customers of B2B companies for at least 3 years and are spread across Jabodetabek. Due to limited B2B customers, the survey distribution technique was carried out using the snowball sampling method. The distribution of questionnaires was carried out for six months from September 2023-February 2024. The results obtained show that purchasing decisions cannot mediate between marketing mix and customer loyalty, however marketing mix can influence customer loyalty in B2B type companies. The managerial implication of the results of this research is that B2B companies can implement a marketing mix to encourage customer loyalty.
Analyzıng the Impact of Knowledge Sharıng in Vırtual Teams: Practıcal Evıdence from Indonesıa Open Unıversıty Yusriani, Sri; Patiro, Shine Pintor Siolemba; Rekarti, Endi; Pamungkas, Charisma Rahmat; Nurbaeti, Nunung
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1120

Abstract

Remote studying and working pose challenges to personal development. In this environment, knowledge sharing is essential for improvement and serves as a vital organizational tool. However, many Open University students remain unaware of the benefits derived from active engagement in Virtual Teams. This research examines the impact of knowledge sharing and skill application in virtual team sessions, focusing on the Master of Management program at the Indonesia Open University. A qualitative method through Focus Group Discussions (FGDs) with 40 'the Ready to Contribute' (Siap Berkarya) participants was employed. Key themes identified include leadership effectiveness, digital culture assimilation, self-efficacy, work-life balance, and the potential evolution of human resource management. The study underscores the importance of transparent communication, mutual trust, and effective coordination for virtual team functionality. It contributes to organizational policy development, emphasizes digital well-being's significance in today's digital age, and enhances understanding of virtual teams' complex dynamics.
The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

Abstract

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.
Adaptive Leadership, Employee Recognition and Employee Engagement as Mediator to Employee’s Agility: The Point of View from Supervisors Level Up to Manager Aji Surya Wicaksono, Gregorius; Maharani, Anita; Pintor Siolemba Patiro, Shine
Jurnal Manajemen (Edisi Elektronik) Vol. 15 No. 3 (2024): Jurnal Manajemen (Edisi Elektronik)
Publisher : UPT Jurnal & Publikasi Ilmiah SPs Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jm-uika.v15i3.17218

Abstract

There are three aims of this research: to determine the role of employee recognition on employee agility, the role of adaptive leadership on employee agility, and the role of employee engagement as a mediator between adaptive leadership and employee recognition on employee agility from supervisor’s level up to manager in a manufacturing company focuses in automotive in Jakarta. This research is based on a comprehensive review of existing literature on adaptive leadership, employee recognition, engagement, and agility. The research approach applied in this study is quantitative, using a Partial Least Square Structural Equation Modelling analysis approach. The data for this research was collected through purposive sampling, with the object of this research being one of the subsidiary companies that has implemented the employee agility approach. The findings of this research indicate that adaptive leadership does not have a significant positive influence on employee agility, nor does employee recognition. Additionally, employee engagement was found not to mediate the influence of employee recognition on employee agility.
Development of Human Resources and Competencies to Increase Employee Work Motivation Zulkifli, Zulkifli; Hakim, Hamka; Patiro, Shine Pintor Siolemba
International Journal of Law Policy and Governance Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v3i1.938

Abstract

ABSTRACT This research aims to analyze the influence of developing human resources (HR) for Civil Servants (PNS) simultaneously on increasing work motivation at the UPBU Tampa Padang Office, Mamuju Regency. The results of this research show that the development of human resources and employee competency simultaneously has a significant and positive effect on increasing work motivation at the Tampa Padang UPBU Office. This refers to the employee development method that has been applied at Tampa Padang Airport which is considered to be good, because in general the human resource development model seen from research indicators has a clear employee development design. Employees in turn become motivated and gain clarity when it comes to thinking about their career development. Conditions like this are enhanced by the clear direction of employee development through training programs that have been held by Tampa Padang Airport. It is hoped that the recommendations of this research should be in order to create an appropriate employee development strategy model, in order to form qualified and professional employees, aspects such as the vision, mission and goals of the organization should be used as the basis for building employee development patterns. Apart from the dominant aspects mentioned above, there are things that need to be considered, namely discipline, moral and ethical development, then performance assessment, technical training and empowerment.  
Analisis Faktor Ekonomi Makro Penerimaan Negara Bukan Pajak (Studi Kasus Kota Batang) Utami, Novi Dhian; Syaifudin, Noor; Patiro, Shine Pintor Siolemba
Jurnal Rumpun Ilmu Ekonomi Vol. 2 No. 3 (2024): JRIE (SEPTEMBER)
Publisher : Basecamp Economics PubMed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.13883459

Abstract

This research analyzes the influence of macroeconomic factors on Non-Tax State Revenue (PNBP) in Batang City in the 2020-2023 period. Using monthly data from Bank Indonesia and the Central Statistics Agency, this research applies the Vector Autoregression-Vector Error Correction Model (VAR-VECM) method to see the short-term and long-term relationship between PNBP and variables such as Gross Regional Domestic Product (GRDP), inflation, exchange rates, and interest rates. The research results show that macroeconomic factors significantly influence PNBP in the long term, although the influence is not visible in the short term. Policymakers need to pay attention to a combination of external and internal factors, such as fiscal and monetary policies, to optimize state revenues from non-tax sources in the future. This research also emphasizes the importance of sustainable policy planning to anticipate the long-term impact of global economic fluctuations on PNBP.
How Tax Payer Awareness Mediates Fiscal Services and Supervision Towards Tax Compliance: Post-Organization Study at Cilegon Tax Service Office Saeroji, Oji; Patiro, Shine Pintor Siolemba; Meliala, Janita S.
PINISI Discretion Review Volume 7, Issue 2, March 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i2.60994

Abstract

Compliance of taxpayers is a crucial component in the implementation of self-assessment in tax collection in Indonesia. The Directorate General of Taxes has undergone organizational changes, particularly in tax service and supervision, as an effort to enhance tax payment order. The objective of this research is to analyze the role of tax service and supervision in explaining and predicting taxpayer compliance, with taxpayer awareness as a mediating variable. The study population consists of strategic taxpayers at the Primary Tax Service Office in Cilegon, totaling 529, with a sample size of 98 respondents. The independent variables in this study are tax service and tax supervision, while the dependent variable is taxpayer compliance, and taxpayer awareness serves as a mediating variable. Variable measurements were conducted using a questionnaire. Data analysis was performed using the structural equation modeling partial least squares (SEM PLS) software, yielding results that tax service and tax supervision significantly influence taxpayer compliance. Tax service and tax supervision also significantly affect taxpayer awareness. Taxpayer awareness, in turn, significantly influences taxpayer compliance. This research is expected to provide managerial implications for the implementation of organizational changes, especially in the functions of tax service and supervision.
Co-Authors Abdillah, Said Ridho Abidin Abidin Achmad Fauzi Achmad, Maylitha Adhi Susilo Aftabi, Davoud Ahmad Nur Aji Setiawan Aji Surya Wicaksono, Gregorius akhmat yamin Amalia, Alona Ana Sriekaningsih Anita Maharani Atriani, Delvy Bancin, Viktor Peniel Sarimatondang Basu Swastha Dharmmesta Bayu Sutikno Budi Tjahjono Ceacilia Sri Mindarti Charisma Pamungkas Damayanti, Prisila Daru Asih Deddy Dwi Nur Cahyono Desmiwati Desmiwati Diah Aryani Diah Aryani, Diah Diana Sulianti K Tobing Didy Ika Supryadi Djibran, Said Dori Heza Morales Dwi Joko Siswanto Edi Kurniawan ELLI WIDIA Endi Rekarti, Endi Evi Nur Cahyanti Faizul Mubarok Farha, Lamia Fauzan, Muhamad Faza Fikri, Amir Frangky Silitonga Gaol, Lasando Lumban Ginta Ginting, Ginta Gita Ramdhani Hakim, Hamka Hakim, Zainal Hamdani sitohang, Rifi Hani Dewi Ariessanti Hapzi Ali harisandi, Prasetyo Hartati, Islia Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian, Hendrian Heni Pujiastuti Heru Suheryadi Hety Budiyanti Hety Budiyanti Hety Budiyanti Hety Budiyanti Himawan Sutanto Ichyan Holilan Iin Novianti, Dwi Ismayanti Istanto Janita S. Meliala, Janita S. Joko Ariwibowo Joko Rizkie Widokarti Kabul Wahyu Utomo Kamal, Nur Mustofa Kresno Agus Hendarto Kresno Agus Hendarto Kurniawan, Ramdhan Kurniawati Langgeng Ratnasasi, Sri Lina Regina Notylia Liza Mumtazah Damarwulan Lumbangaol, Lasando Made Sasanti, Ni Madris Madris Manggarani, Cynthia Ayu Martino Wibowo Masrani, Nanang Mayadi, Mukhri Meirani Harsasi Minrohayati . Muzhaffar, Haydar Zharif Naning Yuniarti Noor Syaifudin Novandari, Weni - Novera, Gabriela Nenni Sri Nurbaeti, Nunung Nurbaeti, Nunung - Nurman Nurman NURUL HIDAYAT Pamungkas, Charisma Rahmat Prambudi, Iwan Setiyawan Prambudi, Muhammad Rayhan Mahardika Prasetya, Muhammad Azka Prisila Damayanty Putry Andriani Rahayu, Yuli Ramdhan Kurniawan Ramdhan Kurniawan Rangkuti, Samsiah Ratnasari, Mawi Rini Yayuk Priyati, Rini Yayuk Rismawati Roby Sambung Rozet, Stefly Julisye Amerence Rubangi Al-Hasan Saeroji, Oji Sahid Susilo Nugroho Sakina Nusarifa Tantri Santoso, Herdi Siahaan, Shanti Veronica Sigit Surya Haribowo Simamora, Loven Xaverius Sri Astuti Sri Dewi Nirmala Sri Langgeng Ratnasari Steviani Batti Sunarto, Linda Chandler Maramis Supriyono, Ignatius Agus Surya Adi Sasmita Surya Adi Sasmita Syahrizal Dwi Putra Tansen Simanullang Taufan Handika Taufani Chusnul Kurniatun Tri Astuti Tri Astuti Wisudayati Tri Dasta Nursehaneka Yatma Utami, Novi Dhian Vegananda Yansaputra Weni Novandari Widiyanto, Hendy Widya, Pramatatya Resindra Wijanarko Wijanarko Witopo, Bayu Yosephine Martha Maria Anita Nugraheni Yudha Satria Aji Pratama Yuliana Yuliana Yuliana Yuliana Yumantoko Yumantoko Yurianto Yusriani, Sri Zasmita, Indah Zulkifli Zulkifli Zulmi Ramdani Zulmi Ramdani