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All Journal International Journal of Education Trikonomika: Jurnal Ekonomi Jurnal Master Pariwisata (JUMPA) Jurnal Minds: Manajemen Ide dan Inspirasi EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JURNAL ILMU MANAJEMEN DAN BISNIS Journal of Business Management Education (JBME) International Journal of Artificial Intelligence Research Widya Cipta : Jurnal Sekretari dan Manajemen Komunikasi : Jurnal Komunikasi JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) MANAJERIAL Visipena Dinamisia: Jurnal Pengabdian Kepada Masyarakat IRJE (Indonesian Research Journal in Education) OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi JURNAL MANAJEMEN BISNIS The International Journal of Business Review (The Jobs Review) Organum: Jurnal Saintifik Manajemen dan Akuntansi TRANSFORMASI: Jurnal Manajemen Pemerintahan Dinasti International Journal of Management Science Jurnal Pendidikan Manajemen Perkantoran (JPManper) Jurnal Investasi Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) JOURNAL UTILITY: Jurnal Ilmiah Pendidikan dan Ekonomi Bahtera Inovasi Jurnal Ekonomi Journal Evaluation in Education (JEE) Educenter: Jurnal Ilmiah Pendidikan Journal of Indonesian Economy and Business Mamangan Social Science Journal Jurnal Al Burhan EDUCENTER JURNAL PENDIDIKAN Jurnal Pendidikan Progresif
Tjutju Yuniarsih, Tjutju
Universitas Pendidikan Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Social Sciences Other

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Enhancing Performance Through Digital Competence: The Mediating Role of Engagement and Communication Among Civil Servants Maizon, Hepi; Ahman, Eeng; Yuniarsih, Tjutju; Santoso, Budi
Journal Evaluation in Education (JEE) Vol 6 No 3 (2025): July
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i3.2023

Abstract

Purpose of the study: The rapid advancement of digital technology demands strong digital competence, particularly among civil servants in educational institutions. This study aims to examine the influence of digital competence on civil servants’ performance, investigating both direct effects and indirect pathways through employee engagement and interpersonal communication. Methodology: A quantitative survey method was employed involving 150 civil servants working in public educational institutions in Riau, Indonesia. Data were collected using structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). Main Findings: The results indicate that digital competence has a significant positive impact on performance, both directly and indirectly. Employee engagement and interpersonal communication serve as effective mediators that enhance the relationship between digital competence and performance. The findings suggest that civil servants who possess strong digital skills, coupled with high engagement and effective interpersonal communication, demonstrate better job performance. Novelty/Originality of this study: This study offers a novel contribution by integrating psychological (employee engagement) and relational (interpersonal communication) dimensions as mediators in the relationship between digital competence and performance. While previous studies have focused mainly on technological aspects, this research highlights the importance of human and social factors in driving performance in digitally transforming institutions. The implication of these findings points to the need for a more holistic approach to digital transformation policies in the public sector, where capacity building should not only address technical skills but also foster engagement and communication abilities among employees.
The education system development strategy: How to accelerate the improvement of academic qualification for the Indonesian national army? Agus Wuryanto; Aan Komariah; Tjutju Yuniarsih; Asep Suryana
Indonesian Research Journal in Education |IRJE| Vol. 9 No. 01 (2025): IRJE |Indonesian Research Journal in Education|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v9i01.42562

Abstract

This research proposes strategic recommendations to address the issues arising in improving the academic qualifications of the Indonesian National Army - in Indonesia. The scoping review method is used to see how other countries handle similar issues. The Scopus database retrieved relevant articles published from 2015 to 2025 with the help of Harzing Publish or Perish. Initially, 199 articles were obtained. Three selection stages based on inclusion criteria determined that 14 articles were selected for an in-depth review. The results are 1) 5 fundamental aspects and eight methodological aspects related to developing military education systems to enhance military personnel’s competencies and academic qualifications in various countries. 2) 4 recommendations promoted: 1) Creation of Prior Learning Recognition, 2) Empowerment of Civilian Roles in Military Academy Curriculum, 3) Military Education Based on International Collaboration, and 4) Utilization of Renewable Technology in Military Education. The results of this research are highly valuable, as they can serve as strategic recommendations for developing the military education system in Indonesia.
Digital competence and performance of ASN in Educational Institutions: Analysis of interpersonal communication mediation in Siak Sri Indera Pura Regency Maizon, Hepi; Ahman, Eeng; Yuniarsih, Tjutju; Santoso, Budi
Educenter : Jurnal Ilmiah Pendidikan Vol. 4 No. 2 (2025): Educenter: Jurnal Ilmiah Pendidikan
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/educenter.v4i2.1615

Abstract

This study investigates the influence of digital competence on the performance of Aparatur Sipil Negara or ASN or civil servants within educational institutions in Siak Regency, Indonesia. Amidst growing demands for digital transformation in public service, technical skills alone are often insufficient without the support of relational competencies such as communication. Grounded in the Technology Acceptance Model (TAM), this research examines how interpersonal communication mediates the relationship between digital competence and ASN performance. A quantitative explanatory approach was employed, involving 50 ASN respondents selected through purposive sampling. Data were collected using structured questionnaires adapted from validated instruments, and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.0. The results indicate that digital competence has a significant direct effect on ASN performance, while also indirectly enhancing performance through improved interpersonal communication. The mediating role of communication was confirmed as statistically significant, suggesting that digital competence promotes relational fluency, which in turn facilitates better task execution and coordination. These findings offer both theoretical and practical insights, particularly in the context of local public institutions in developing regions. Theoretically, the study expands the TAM framework by incorporating human interaction factors. Practically, it recommends that digital training for ASN should include not only technical modules but also communication skills development. This study concludes that sustainable digital transformation in the public sector requires simultaneous investment in both technology and people—particularly in building communicative capacity as the foundation of effective governance.
Co-Authors A Sobandi Aan Komariah Abdul Hamid Ade Sobandi, Ade Ade Suhendar Adman, Adman Agus Wuryanto Ahmad Zaelani Adnan Ahmad Zaelani Adnan Alit Sarino, Alit Anggraeni, Widi Anisya Nurfitri Kustyani Asep Suryana Atty Tri Juniarti Bayu Indra Setia Bonny Buntoro Budi Santoso Dedy Achmad Kurniady Dedy Kurnaendar Dewi Setianingsih Dewi, Fani Cintia Dhyah Mutmainnah Dhyah Mutmainnah Dian Kurnianingrum Diding Nurdin Diding Nurdin, Diding Disman Disman Disman, Disman Dwi Budi Santoso Dyhah Mutmainnah Edi Suryadi Eeng Ahman, Eeng Eka Prihatin Endang Supardi, Endang Erry Pangestu Fahmi Jahidah Islamy Fajar, Harini Fauzan, Muhammad Oceano Filianti, Filianti Hady Siti Hadijah Hady Siti Hadijah, Hady Siti Hartanti, Astrid Setianing Heny Hendrayati Iman Sidik Nusannas Ining Mukarromah Janah Sojanah, Janah Kartika, Titing Kusnendi Kusnendi Lili Adi Wibowo Lili Indarti Linda Maryani Liyya Hernawati Madziatul Churiyah Maizon, Hepi Meilani, Rini Intansari Mochammad Dudih Sugiharto, Mochammad Dudih Mohamad Hilman Nurhikmah Mohammad Fakry Gaffar muji Rahayu Mulyana, Helmi Munawaroh Munawaroh N. Nurfitriah Nadia Hanarita Nanang Fatah Nanang Fattah NARDO, RIO Nguyen Dinh Hoa Nico Irawan Nur Aedi, Nur Nura, Alfi Nurazizah, Tiara Nurazlan Bin Hj. Anual Nurfitriah Nurfitriah Panji Pramuditha Permana, Tatiek Ekawati Pranadita, Nugraha Pratiwi, Andari Rahmi Pratiwi, Retno Puji Prayoga, Widi Putri, Regina Srinita Chatulistiwa Rachman, Rizki Maulana Raden Fitri Karina Suryadhiningrat Rahmad, Abdul Resti Indriarti Rini Intansari Meilani Rini Intansari Meilani Riske Faldesiani Rizki Maulana Rachman Rofi Rofaida Rozmitha Dewi Yuniarti Rozali S. Supiani Salman Imbari Saptono Kusdano Waskito Shinta Oktafien Siti Maliah Rosmaniah Sonny Muhammad Ikhsan Mangkuwinata Supiani Supiani Supiani, S Suwatno Suwatno Syahrial Syah Syamsiah, Dewi Syamsul Hadi Senen, Syamsul Hadi Tatiek Ekawati Permana Triesninda Pahlevi Tutik Inayati Udin Syaefudin Saud Wida Mardiah Wiyono, Darul Yana Setiawan YUSUF, RAMAYANI Zaelani Adnan, Ahmad