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All Journal EkoBis ( Ekonomi & Bisnis ) JURNAL SISTEM INFORMASI BISNIS Jurnal Manajemen Teknologi Jurnal Ekonomi dan Kewirausahaan JDM (Jurnal Dinamika Manajemen) Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Journal of Consumer Science Jurnal Manajemen Dayasaing International Journal of Artificial Intelligence Research Journal of Consumer Sciences SAR (Soedirman Accounting Review): Journal of Accounting and Business Jurnal SOLMA Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Jurnal Edueco JURNAL LENTERA BISNIS International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management ASSET: Jurnal Manajemen dan Bisnis RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) Jurnal Ekuilnomi Jurnal Kewarganegaraan Ascarya: Journal of Islamic Science, Culture and Social Studies Journal of Vocational Education and Automotive Technology Unram Journal of Community Service (UJCS) Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Journal Of World Science Jurnal Locus Penelitian dan Pengabdian POACE: Jurnal Program Studi Administrasi Pendidikan Innovative: Journal Of Social Science Research Musyarakah: Journal of Sharia Economics (MJSE) (JUMPER) Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Jurnal Riset Ilmiah Journal of Fundamental Management (JFM) JIPITI: Jurnal Pengabdian kepada Masyarakat International Journal of Educational Insights and Innovations (IJEDINS) Investasi : Inovasi Jurnal Ekonomi Dan Akuntansi Journal of Multidisciplinary Sustainability Asean Jurnal Pengabdian dan Inovasi Masyarakat
Sri Hartono, Sri
Unknown Affiliation
Religion Aerospace Engineering Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Employee Empowerment, Job Crafting, and Work Performance: Study on Modern Management Practices in Service Berlian, Sucma; Hartono, Sri; Yusuf, Ramdan; Putra, Dios Nugraha
Journal Management & Economics Review (JUMPER) Vol. 3 No. 6 (2025): December
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i6.826

Abstract

This study investigates the influence of employee empowerment and job crafting on work performance within service industries adopting modern management practices. Using a quantitative research design and survey data from 350 service employees, the study examines the direct effects of empowerment and job crafting on performance, as well as the mediating role of job crafting in the empowerment–performance relationship. The results show that employee empowerment significantly enhances work performance and strongly predicts job crafting behaviors. Job crafting also demonstrates a substantial positive effect on performance, highlighting its strategic importance as a proactive work behavior that enables employees to adapt their roles to organizational demands. Mediation analysis confirms that job crafting partially mediates the relationship between empowerment and performance, indicating that empowered employees are more likely to redesign their work in ways that enhance effectiveness. These findings contribute to the integration of empowerment theory and job crafting frameworks, offering theoretical insights and practical implications for improving employee adaptability, motivation, and productivity in service organizations. The study emphasizes the need for empowerment-oriented leadership and organizational support for proactive job redesign practices to foster a resilient and high-performing workforce.
The Role of Knowledge Management Capabilities in Enhancing Organizational Learning and Decision-Making Quality Damayanti, Gita; Hartono, Sri; Azzahro, Afriyani Mabruka; Durya, Ngurah Pandji Mertha Agung
Journal Management & Economics Review (JUMPER) Vol. 3 No. 7 (2026): January
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i7.874

Abstract

In an increasingly knowledge-driven and uncertain business environment, organizations are required to continuously learn and make high-quality decisions to sustain competitiveness and long-term performance. This study investigates the role of knowledge management capabilities in enhancing organizational learning and decision-making quality, with organizational learning positioned as a mediating mechanism. Using a quantitative research design, data were collected through a cross-sectional survey of employees working in knowledge-intensive organizations. The proposed research model was tested using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that knowledge management capabilities have a significant positive effect on organizational learning and decision-making quality. Furthermore, organizational learning significantly enhances decision-making quality and partially mediates the relationship between knowledge management capabilities and decision-making quality. These findings highlight that effective knowledge management not only provides direct informational support for decision making but also strengthens organizational learning processes that transform knowledge into improved decision outcomes. This study contributes to the knowledge-based view and organizational learning literature by offering an integrated framework that explains how knowledge management capabilities create value through learning and decision-making quality. From a practical perspective, the results suggest that organizations should strategically invest in both knowledge management systems and learning-oriented cultures to enhance decision effectiveness in dynamic environments.
Co-Authors Abrianto, Tegoeh Hari Adi Santoso Ahmad Salabi Al Aziz, Novan Hafidh Anggraini, Nur Fatmawati Ardianto*, Felix Arini, Chandira Arip, Yusup Arta Ekayanti, Arta Aulia Fuad Rahman Auliya Citra Awaludin, Dipa Teruna Ayuningtyas, Erma Azzahro, Afriyani Mabruka Bachtiar, Alfan Bahrur Rosyid Bambang Agus Pramuka Berlian, Sucma Chamidah, Siti Chintya Bella, Revia Damayanti, Gita DIAN ARLUPI UTAMI Diana Pramudya Wardhani DJUMALI DJUMALI, DJUMALI Durya, Ngurah Pandji Mertha Agung Dwisakti*, Vebrian Edi Santoso Eliada Herwiyanti Eny Kustiyah, Eny Fanji Farman Fatkhulloh, Amal Fatra, Fahmy Filia Icha Sukamto Fu'aidah, Alifta Luluk Nur Futaqi, Faruq Ahmad Hadi Sumarsono Hanan, Sufrin Hartoyo Heri Wijayanto Hidayat, Yusuf Alfian Ibnu Hajar Ida Farida Idqan Fahmi Idris, Haziq Ikram Yakin Indrayani, Eka Ismail, Kamariah Istiatin, Istiatin Istiatin, Istiatin istiqomah istiqomah Ivan Gunawan Jarwati, Jarwati Joko Suwignyo Juwita, Aulia Hapsari Kartikawati, Yona Septi Karyono Karyono Khotimah, Fitri Kinasih Husnul Kusuma, Qulud Dwitika Leila Mona Ganiem Levana, Armelia Mahardika, Hanri Dhona Mahendra, Vidorova Ardian Marsalina, Citra Anggun Marwati, Fithri Setya Marzuki Noor, Marzuki miatmaja, harjanti Muhibbuddin, Muhammad Nur Muktar, Muktar Mustopa, Arga Saiful Naning Kristiyana, Naning Nguyen, Thi Thom Thom Ningrum, Injati Aprilia Normansyah Nugroho, Ivan Setyo Nurhayani Saragih Nusuki, Ina Partini Partini, Partini Prasista, Talitha Ega Pratama, Adham Rizky Prawira*, Dimas Dipa Prayitno, Ronaa Salma Putri Pristi, Eka Destriyanto Purnomo, Rochmat Aldy Purwanto, Agustinus Hariadi Dwi Putra, Dios Nugraha Putri, Rizky Hafizhah Putri, Siska Enjelina Quliyawan, Ariyandi Rachmadia, Rizki Ratna Damayanti Rhosid, Abdul Ristianawati, Yuyun Romi Bhakti Hartarto Rusmiyati Rusmiyati, Rusmiyati Salsabila, Yofandi Saputra, Ramadhany Nurul Dwi Sarsono Sarsono Sartika, Rebecca Cindy Setiawan, Budi Susilo Setyaningrum, Desi Setyobudi, Agus Siti Aisyah Tri Rahayu, Siti Aisyah Tri SITI MARYAM Sritrisniawati, Shella Elly Sugianti, Evi Oktobriana Sugianto - Sugianto, La Ode Sujiono Sujiono, Sujiono Sulistiyo Nugroho, Budi Suryaningsih, Novianti Susanto, Irvan Sutrisni Andayani, Sutrisni Tambunan, Sofyan Ahmadi Titi Rapini, Titi Tojibussabirin, Muhammad Toni Setiawan Umi Farida Veronika Veronika Wahyudiyono, Wahyudiyono Wahyuningsih, Dwi Warni Wijoseno, Aryo Wulandari, Lilik Dwi Yudha Heryawan Asnawi Yulianti, Indah Agustina Yusuf, Ramdan