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All Journal Jurnal sistem informasi, Teknologi informasi dan komputer Jurnal Informatika dan Teknik Elektro Terapan E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal AKP Metode : Jurnal Teknik Industri Syifa' MEDIKA: Jurnal Kedokteran dan Kesehatan JSFK (Jurnal Sains Farmasi & Klinis) JURNAL PENDIDIKAN TAMBUSAI Psychology, Evaluation, and Technology in Educational Research JKPK (Jurnal Kimia dan Pendidikan Kimia) Jurnal Riset Pendidikan Kimia (JRPK) Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Informasi dan Teknologi Jurnal Informatika Ekonomi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Abdi Masyarakat Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Pembelajaran Kimia (Journal Of Innovation in Chemistry Education) Jurnal Evaluasi dan Pembelajaran J.Abdimas: Community Health International Journal Software Engineering and Computer Science (IJSECS) Jurnal Kajian Pembelajaran dan Keilmuan Pelita Teknologi : Jurnal Ilmiah Informatika, Arsitektur dan Lingkungan Jurnal Pijar MIPA Al-MIKRAJ: Jurnal studi Islam dan Humaniora Jurnal Tata Rias (JTR) Journal of Economics and Social Sciences Innovative: Journal Of Social Science Research Jurnal Administrasi Pendidikan Indonesia ILTEK : Jurnal Teknologi SAINTEK Jurnal Tata Rias (JTR)
Achmad Ridwan, Achmad
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Analisis Kualitas Pelayanan Terhadap Kepuasan Pelanggan Mie G Kabupaten Kudus Menggunakan Metode Servqual dan Importance Performance Analysis (IPA) Rully Astri Hildayati; Ridwan, Achmad; Aman, Syahrial
ILTEK : Jurnal Teknologi Vol. 20 No. 01 (2025): ILTEK : Jurnal Teknologi
Publisher : Fakultas Teknik Universitas Islam Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47398/iltek.v20i01.219

Abstract

Industri kuliner Indonesia berkembang pesat dan diperkirakan akan terus berkembang khususnya pada sektor makanan dan minuman. Mie G sendiri merupakan brand jaringan restoran mie pedas nomor 1 di Indonesia. Penelitian ini bertujuan untuk menganalisis kualitas pelayanan Mie G di Kabupaten Kudus terhadap kepuasan pelanggan dan mengidentifikasi atribut - atribut pelayanan yang perlu diperbaiki untuk meningkatkan kepuasan pelanggan. Metode yang digunakan adalah Servqual dan Importance Performance Analysis (IPA). Proses penelitian ini meliputi pengumpulan data melalui kuesioner yang dibagikan kepada pelanggan, di analisi menggunakan Metode Servqual untuk mengukur menilai gap kualitas layanan berdasarkan lima dimensi utama, serta penerapan metode IPA untuk mengidentifikasi aspek-aspek yang memerlukan perbaikan berdasarkan tingkat kepentingan dan kinerja. Berdasarkan hasil penelitian menunjukkan bahwa adanya kesenjangan antara harapan pelanggan dan layanan yang diterima, dengan nilai gap Servqual sebesar -0,4012. Artinya, kualitas pelayanan yang diberikan masih belum sesuai dengan ekspektasi pelanggan dan untuk metode Importance Performance Analysis (IPA), prioritas perbaikan utama harus difokuskan pada Kuadran Prioritas Utama (Concentrate Here). atribut yang masuk dalam kuadran A, ada beberapa aspek yang perlu segera diperbaiki, seperti kebersihan peralatan makan, konsistensi rasa makanan, kesiapan pegawai dalam membantu pelanggan, serta kenyamanan dan kebersihan area makan.
Penentuan Strategi Promosi Digital Klinik Kecantikan Berbasis Retensi Konsumen dengan Metode TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) Nuridayanti, Nuridayanti; Josua, Dian Pertiwi; Sarifah, Iva; Ahmad, Nurul Qomariyah; Jubaedah, Lilis; Ridwan, Achmad; Rohima , Azizah Aulia
Jurnal Tata Rias Vol. 14 No. 2 (2024): Jurnal Tata Rias
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jtr.14.2.10

Abstract

This study aims to determine the most effective digital promotion strategy for increasing customer retention at Beauty Clinics. Five main criteria are set as the basis for assessment, namely engagement rate, content relevance, platform reach, customer feedback responsiveness, and conversion rate. This study involved five alternative digital promotion strategies: (1) interactive social media campaign, (2) digital loyalty program, (3) collaboration with influencers, (4) segmented paid advertising, and (5) SEO and website optimization. The assessment was conducted by five experts in the fields of digital marketing and beauty clinic management, utilizing a 4-point Likert scale. TOPSIS analysis was conducted through the stages of decision matrix normalization, weighting, determining positive and negative ideal solutions, and calculating Euclidean distance and preference values (Closeness Coefficient). The results showed that the interactive social media campaign strategy obtained the highest Closeness Coefficient value of 0.812, followed by the digital loyalty program (0.748) and collaboration with influencers (0.691). Meanwhile, the SEO website optimization strategy obtained the lowest value (0.581). These results indicate that a direct social interaction-based promotional approach is more effective in increasing customer loyalty in the service sector.
Penentuan Strategi Promosi Digital Klinik Kecantikan Berbasis Retensi Konsumen dengan Metode TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) Nuridayanti, Nuridayanti; Josua, Dian Pertiwi; Sarifah, Iva; Ahmad, Nurul Qomariyah; Jubaedah, Lilis; Ridwan, Achmad; Rohima , Azizah Aulia
Jurnal Tata Rias Vol. 14 No. 2 (2024): Jurnal Tata Rias
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jtr.14.2.10

Abstract

This study aims to determine the most effective digital promotion strategy for increasing customer retention at Beauty Clinics. Five main criteria are set as the basis for assessment, namely engagement rate, content relevance, platform reach, customer feedback responsiveness, and conversion rate. This study involved five alternative digital promotion strategies: (1) interactive social media campaign, (2) digital loyalty program, (3) collaboration with influencers, (4) segmented paid advertising, and (5) SEO and website optimization. The assessment was conducted by five experts in the fields of digital marketing and beauty clinic management, utilizing a 4-point Likert scale. TOPSIS analysis was conducted through the stages of decision matrix normalization, weighting, determining positive and negative ideal solutions, and calculating Euclidean distance and preference values (Closeness Coefficient). The results showed that the interactive social media campaign strategy obtained the highest Closeness Coefficient value of 0.812, followed by the digital loyalty program (0.748) and collaboration with influencers (0.691). Meanwhile, the SEO website optimization strategy obtained the lowest value (0.581). These results indicate that a direct social interaction-based promotional approach is more effective in increasing customer loyalty in the service sector.
Pendampingan Akses Permodalan Usaha melalui Lembaga Perbankan bagi UKM Batik Bakaran Kabupaten Pati Susanti, Diah Ayu; Fithri, Diana Laily; Winarso, Rochmad; Ridwan, Achmad
E-Dimas: Jurnal Pengabdian kepada Masyarakat Vol 16, No 3 (2025): E-DIMAS
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/e-dimas.v16i3.24857

Abstract

Kegiatan pengabdian kepada masyarakat yang bertujuan untuk meningkatkan akses permodalan bagi pelaku UMKM sehingga diharapkan para pelaku UMKM yang menjadi mitra adalah UKM Batik Bakaran Misih dan UKM Batik Bakaran Yuliati Warno. Tujuan pengabdian pada UKM Batik Bakaran Juwana adalah memberikan suatu pemahaman bagi pengrajin batik mengenai informasi terkait pengajuan kredit untuk akses permodalan usahanya. Hasil dari kegiatan pengabdian ini dengan narasumber mitra perwakilan dari Bank Jateng KCP Juwana, membahas terkait hal penting yang perlu dilaksanakan pelaku UMKM sebelum mendapatkan akses permodalan, yaitu: melakukan perhitungan modal yang dibutuhkan, memahami macam akses modal, fitur produk Kredit Usaha Rakyat (KUR), pendampingan dalam proses pengajuan kredit ke Lembaga Perbankan. Sehingga dengan kecukupan modal yang dimiliki mitra dapat mengembangkan bisnis, menghadapi tantangan keuangan dan krisis, serta dapat meraih peluang pertumbuhan kegiatan bisnis. Metode yang digunakan dalam kegiatan pengabdian ini di antaranya diskusi dengan mitra masalah yang dihadapi, Penyampaian materi mengenai akses permodalan dari Bank Jateng KCP Juwana, yang terakhir diskusi dan tanya jawab terkait materi yang belum dipahami oleh mitra. Hasil dari kegiatan pengabdian ini mitra dapat meningkatkan kapasitas produksi dengan tambahan modal, UMKM dapat memperluas kapasitas produksi, meningkatkan kualitas produk, serta memenuhi permintaan pasar yang lebih besar, Meningkatkan daya saing akses kredit bank yang relatif lebih murah dibandingkan dengan sumber pembiayaan informal (misalnya rentenir) membuat UMKM lebih efisien dalam mengelola keuangannya. Mendukung keberlanjutan usaha dengan adanya dukungan pembiayaan formal dari bank, UMKM lebih berkesempatan tumbuh berkelanjutan, tidak hanya bertahan tetapi juga berkembang menjadi usaha yang lebih besar.
Exploration of the Validity of the Moral Competency Inventory Instrument: Analysis of Validation Methods from Various Studies Nurcahya, Fikri; Riyadi, Riyadi; Ridwan, Achmad
Jurnal Evaluasi dan Pembelajaran Vol 7 No 1 (2025)
Publisher : STKIP Al Islam Tunas Bangsa dan HEPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52647/jep.v7i1.236

Abstract

This study explores the validity of the Moral Competency Inventory (MCI) as a moral intelligence measurement instrument applied across cultural contexts. Based on a literature review of several studies, this study highlights the strengths, variations, and gaps in the validity of the MCI. The findings indicate that in general, the MCI has good validity in terms of internal structure and content, with four main dimensions of integrity, responsibility, compassion, and forgiveness being relatively stable across cultures. However, the adaptation of the MCI in different cultural contexts results in variations in the response process and the influence of demographic factors, such as age, gender, and cultural background. In addition, several studies show inconsistencies in the convergent and discriminant validity of the MCI, especially in relation to local instruments measuring morality. These gaps indicate the need for further research on the social impact of the use of the MCI across cultures. This study recommends cultural and linguistic adjustments in the future development of the MCI to improve the validity of this instrument as a universal moral intelligence measurement tool.
The Relationship Between Collaborative Skills and Chemistry Learning Achievement Raihanah, Dinnah; Ridwan, Achmad; Rahmawati, Yuli
Jurnal Inovasi Pembelajaran Kimia Vol. 7 No. 2 (2025): OCTOBER 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jipk.v7i2.69105

Abstract

Abstract: This study investigates the relationship between students’ collaborative skills and their achievement in chemistry learning, particularly on the topic of acid–base concepts. Collaborative ability plays an essential role in supporting effective learning and knowledge construction, especially in cooperative classroom settings. The research involved 255 eleventh-grade students who completed both a collaborative skills questionnaire and a chemistry achievement test. The collaborative skills instrument consisted of 23 items covering 11 dimensions, while the achievement test assessed students’ understanding of acid–base concepts. Data were analyzed using Spearman’s correlation after confirming normality and identifying a non-linear relationship. The results revealed a positive and significant correlation between collaborative skills and learning achievement (r = 0.501; p < 0.001), with a determination coefficient of 25.1%. These findings indicate that students with stronger collaborative skills tend to achieve higher levels of conceptual mastery in chemistry. Overall, the study emphasizes the importance of developing collaboration competencies to enhance academic performance in science learning.
The Relationship Between Interpersonal Communication Skills and Student Problem-Solving Ability in Chemistry Learning Fadilah, Astri; Ridwan, Achmad; Rahmawati, Yuli
Jurnal Inovasi Pembelajaran Kimia Vol. 7 No. 2 (2025): OCTOBER 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jipk.v7i2.69109

Abstract

Problem-solving in chemistry is a multifaceted process influenced by both cognitive and social factors, including students’ interpersonal communication skills. This study aimed to examine the relationship between students’ interpersonal communication skills and their problem-solving ability in chemistry learning. A quantitative correlational design was employed, involving 157 eleventh-grade students from SMA Labschool Jakarta, Cibubur, and Cirendeu. Students’ problem-solving ability was measured using a multiple-choice multiple-answer (MCMA) test, while their interpersonal communication skills were assessed using the Interpersonal Communication Competence Scale (ICCS). The results showed a significant but weak positive correlation (r = 0.294) between the two variables, indicating that students with stronger interpersonal communication skills tend to perform better in solving chemistry problems. Although the contribution of interpersonal communication was relatively small, it suggests that social interaction and communicative engagement play a meaningful role in supporting cognitive performance. These findings underscore the importance of fostering interpersonal communication within chemistry education to enhance students’ problem-solving outcomes.
Student Preferences in Choosing Chemistry as an Elective Course in Phase F of the Merdeka Curriculum Wella, Wella Aulia Putri; Andika, Andika Prasetya; Desi, Desi Handayani; Muktiningsih, Muktiningsih; Ridwan, Achmad
Jurnal Pijar Mipa Vol. 19 No. 1 (2024): January 2024
Publisher : Department of Mathematics and Science Education, Faculty of Teacher Training and Education, University of Mataram. Jurnal Pijar MIPA colaborates with Perkumpulan Pendidik IPA Indonesia Wilayah Nusa Tenggara Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jpm.v19i1.6386

Abstract

The Merdeka Curriculum differs from the 2013 curriculum regarding elective subjects. The Merdeka Curriculum has no more specialization groups such as science, social studies or language. Merdeka Curriculum allows students to choose elective subjects that suit their interests, talents and abilities when entering phase F at the Senior High School level. Schools must open at least seven elective subjects adjusted to the characteristics and human resources owned by the school. Chemistry is one of the elective subjects that students can choose in Phase F of the Merdeka Curriculum. This study aims to determine the factors that make students choose chemistry as their elective subject in Phase F of the Merdeka Curriculum. This research was conducted at SMA Negeri 17 Jakarta in the 2023-2024 academic year. The research subjects were students in chemistry specialization classes: XI-A Chemistry and XI-B Chemistry. This research uses a qualitative method with a case study research type. Sampling in this study used a purposive sampling technique with certain considerations. Sampling in this study used a purposive sampling technique with certain considerations. Data collection techniques were carried out through interviews with nine students in chemistry specialization classes, and the data obtained were analyzed qualitatively with stages, namely data reduction, conclusions, and verification. The results showed that intrinsic and extrinsic factors influence students' tendency to choose chemistry as their chosen subject. Intrinsic factors include interest in chemistry, academic value, and future study or career plans. Intrinsic factors influencing students most are future study or career plans and individual interest in chemistry. In contrast, extrinsic factors include family factors, friend factors, teacher factors, and support from schools. The extrinsic factor that most influences students is the teacher factor.
RANCANG BANGUN SISTEM REKOMENDASI BUKU BERBASIS ITEM-BASED COLLABORATIVE FILTERING MENGGUNAKAN ALGORITMA K-NEAREST NEIGHBORS Saputra, Vernanda Sam; Ridwan, Achmad; Pratama, Taftazani Ghazi
Jurnal Informatika dan Teknik Elektro Terapan Vol. 13 No. 1 (2025)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v13i1.5995

Abstract

Penelitian ini bertujuan untuk merancang dan mengembangkan sistem rekomendasi buku dengan metode item-based collaborative filtering menggunakan algoritma K-Nearest Neighbors. Algoritma K-Nearest Neighbors dipilih karena K-Nearest Neighbors memiliki kemampuan dalam mengukur kesamaan antar item berdasarkan perhitungan jarak, sehingga menghasilkan rekomendasi yang relevan bagi pengguna. Menggunakan metode yang melibatkan pengolahan data rating pengguna terhadap buku, diikuti dengan pembentukan model menggunakan pendekatan item-based untuk menemukan buku-buku yang serupa. Pengujian model dilakukan menggunakan teknik cross-validation dengan evaluasi metrik Root Mean Square Error dan Mean Absolute Error untuk mengukur akurasi rekomendasi. Dari penelitian ini, hasil pengujian menunjukkan bahwa model yang diusulkan memiliki tingkat akurasi yang baik, dengan nilai rata-rata RMSE sebesar 0.8191 dan MAE sebesar 0.6235. Sistem ini diharapkan dapat meningkatkan pengalaman pengguna dalam menemukan buku-buku yang sesuai dengan preferensi pengguna, serta memberikan kontribusi signifikan dalam pengembangan sistem rekomendasi berbasis machine learning.
Pengaplikasian Manajemen Keuangan Melalui Pendampingan Penyusunan Laporan Keuangan Sederhana bagi UKM Batik Bakaran Kabupaten Pati Susanti, Diah Ayu; Fithri, Diana Laily; Ridwan, Achmad; Winarso, Rochmad; Gunawan, Budi; Mulyani, Sri; Nugraha, Fajar
E-Dimas: Jurnal Pengabdian kepada Masyarakat Vol 15, No 3 (2024): E-DIMAS
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/e-dimas.v15i3.19865

Abstract

Laporan keuangan merupakan bagian penting dalam mengelola serta menjalankan usaha, baik usaha skala besar maupun kecil seperti UMKM, dengan laporan keuangan pemilik usaha dapat mengambil keputusan yang tepat bagi usaha yang dijalankan. Tetapi tidak sedikit UMKM yang tidak melakukan pencatatan laporan keuangan karena dianggap sulit dan membutuhkan waktu lama. UMKM yang menjadi mitra adalah UKM Batik Bakaran Misih dan UKM Batik Bakaran Yuliati Warno. Tujuan pengabdian pada UKM Batik Bakaran Juwana adalah memberikan suatu pemahaman bagi pengrajin batik mengenai pentingnya manajemen keuangan khususnya pencatatan keuangan sehingga mitra dapat mengimplementasikan pencatatan keuangan pada kegiatan usaha yang dijalankan. Metode yang digunakan dalam kegiatan pengabdian ini di antaranya diskusi dengan mitra masalah yang dihadapi, pemaparan materi mengenai manajemen keuangan serta praktik dan simulasi pencatatan keuangan sederhana sesuai dengan transaksi yang digunakan dalam kegiatan usahanya, yang terakhir diskusi dan tanya jawab terkait materi yang belum dipahami oleh mitra. Hasil dari kegiatan pengabdian ini mitra dapat melakukan pencatatan keuangan sederhana dengan baik sesuai dengan standar akuntansi keuangan sehingga mitra dapat mengetahui laba rugi yang diperoleh, laporan perubahan modal serta laporan posisi keuangan sehingga mitra dapat mengetahui kondisi keuangan usahanya serta dapat mengetahui keuntungan yang didapatkan setiap bulannya.
Co-Authors Abdillah, Nur Ade Ima Afifa Himayati Adhi Saputra, Alfian Agung Prihandono Ahmad, Nurul Qomariyah Ahmad, Saiful Andika, Andika Prasetya Anita Nur Lely, Anita Nur Annisa, Cindy Ermintia Arianda, Yoga Dwi Arlinwibowo, Janu Asswan Cahyadi, Wendy Astika Tafrikul Khafidhoh, Astika Tafrikul Athiy Dina Rosihana Athoillah, Mohamad Anton Auliyani, Mifta Khotun Dwi Awaluddin Tjalla Baehaqi Barkah, Eka Budi Gunawan Cahyani, Septia Dwi Cikita Berlian Hakim Darmiyanti, Waskitarini Desi, Desi Handayani Diana Laily Fithri Dinar Riftiasari Eko Junirianto Fadilah, Astri FAISAL MADANI Fajar Nugraha Febri Dwi Anto, Febri Dwi Fida Maisa Hana Firmansyah, Nunung Agus Ghufrooni, Rifqi Gina, Abdul Hadinugrahaningsih, Tritiyatma Hayatin, Linda Heri Pramono Putro, Heri Pramono Hutasoit, Marni Iva Sarifah Josua, Dian Pertiwi Jovianto, Andrean Jubaedah, Dedah Jubaedah, Lilis Kuncoro, Ignasius Dwi Kurniadewi, Fera Lanasari, Rossy Legiran Legiran Lisdiana, Hayyun Ludmilla, Rafika Madewi, Astuti Manshur, Ahmad Maricar, Hudzaifah Muhammad Merrydian, Siska Miharja, Muhammad Najamuddin Dwi Muadzah Muadzah Muchlas Suseno Muhammad Najamuddin Dwi Miharja Muharam, Deni Muktiningsi, Muktiningsi Muktiningsih Nurjayadi Mulya Adhi Pradana, Fajar Narulita, Lisa Nurcahya, Fikri NURHIDAYATI, SAFITRI Nuridayanti, Nuridayanti Nurwijayanti Octiva, Cut Susan Pratiwi, Cindya Yunita Puspitaningtyas, Dyah Ayu Raihanah, Dinnah Ramadhan, Fitri Nur Ramadhan, M. Irfan Rini, Indah Mustika Rizky Maulana, Rizky Rochmad Winarso Rohima , Azizah Aulia Rully Astri Hildayati Sabilla, Zahara Sam Saputra, Vernanda Saputra, Vernanda Sam Setiadi, Sandi Siti Azizah Soma Setiawan Ponco Nugroho Sri Mulyani Sugeng Priyanto, Sugeng Suharjono Suprapto Suprapto Susanti, Diah Ayu Susilo, Ahmad Dwi Syahrial Aman Taftazani Ghazi Pratama Trihadi Prasetya, Trihadi Ully Muzakir Utami, Eli Wahyu Budiarto, Balla Wahyu Sri Astutik Wardani Rahayu Wawan Saputra Wella, Wella Aulia Putri Widyadi, Elvan Dwi Wijaya, Dedy Achmat Yuli Rahmawati Yunus Mustaqim, Yunus Yusmaniar Yusmaniar Yuyun dwi astutik, Yuyun dwi