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All Journal Jurnal Ilmiah Psikologi Terapan Jurnal Konseling dan Pendidikan Psikis : Jurnal Psikologi Islami Biopsikososial: Jurnal Ilmiah Psikologi Fakultas Psikologi Universitas Mercubuana Jakarta Analitika : Jurnal Magister Psikologi UMA Jurnal Geografi JURNAL DIVERSITA Jurnal As-Salam Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Jurnal Sains Sosio Humaniora Islamic Guidance and Counseling Journal Journal of Humanities and Social Studies Journal of Education, Humaniora and Social Sciences (JEHSS) Psikologi Konseling: Jurnal Kajian Psikologi dan Konseling JURNAL PSYCHOMUTIARA JIIP (Jurnal Ilmiah Ilmu Pendidikan) Science Midwifery Bulletin of Counseling and Psychotherapy Tabularasa: Jurnal Ilmiah Magister Psikologi Pelita Masyarakat Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) International Journal of Islamic Educational Psychology Psikoborneo : Jurnal Ilmiah Psikologi INSPIRA: Indonesian Journal of Psychological Research Pendekatan Kebijakan Publik dalam Politik Pendidikan Islam Ilomata International Journal of Social Science International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Journal of Social Science, Education, Communication and Economics Journal Of Human And Education (JAHE) Prioritas : Jurnal Pengabdian Kepada Masyarakat Eduvest - Journal of Universal Studies Jouska: Jurnal Ilmiah Psikologi MEDALION JOURNAL: Medical Research, Nursing, Health and Midwife Participation Humanitas: Indonesian Psychological Journal Journal of Social Work and Science Education Journal of Counseling, Education and Society
Suryani Hardjo
Universitas Medan Area
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The relationship between self-efficacy and organizational citizenship behavior: the mediating role of emotional intelligence in teachers Annisa Putri; Hasanuddin Hasanuddin; Suryani Hardjo
Jurnal Konseling dan Pendidikan Vol. 14 No. 1 (2026): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1207700

Abstract

Organizational Citizenship Behavior (OCB) among teachers plays a crucial role in enhancing the effectiveness of school organizations; however, the level of OCB is still found to be suboptimal. Internal factors such as self-efficacy and emotional intelligence are presumed to contribute to the promotion of such behavior. This study aims to analyze the relationships among self-efficacy, emotional intelligence, and OCB, as well as to examine the mediating role of emotional intelligence. This research employs a quantitative approach using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The population consisted of 312 teachers registered in the Basic Education Data (Dapodik) for the 2024/2025 academic year, and all teachers were included as the research sample using a total sampling technique. The research instruments include scales measuring self-efficacy, emotional intelligence, and OCB. The results indicate that self-efficacy has a positive and significant effect on OCB, both directly and indirectly through emotional intelligence. Emotional intelligence is proven to partially mediate this relationship. These findings suggest that improving teachers’ OCB can be achieved through strengthening self-efficacy and developing emotional intelligence. This study contributes to clarifying the psychological mechanisms underlying OCB formation and serves as a basis for developing programs aimed at enhancing teacher quality.
THE EFFECT OF TRANSFORMATIONAL LEADERSHIP STYLE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) WITH ORGANIZATIONAL COMMITMENT AS A MEDIATION Elsy Pratama Putri; Hasanuddin; Suryani Hardjo
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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This research aims to investigate the impact of transformational leadership on Organizational Citizenship Behavior (OCB), with organizational commitment serving as a mediating variable. The study was conducted among employees at PKS Tanjung Seumantoh. The research utilized a quantitative explanatory approach, involving a population of 137 employees selected through a total sampling technique. Primary data were gathered via Likert-scale questionnaires and subsequently analyzed using Structural Equation Modeling (SEM) facilitated by AMOS 23 software. The empirical findings demonstrate that transformational leadership exerts a positive and significant direct effect on OCB, evidenced by a regression coefficient of 0.930 (p < 0.001). Furthermore, transformational leadership significantly influences organizational commitment with a coefficient of 0.852 (p < 0.001). The mediation analysis confirms that organizational commitment functions as a significant intervening variable in the relationship between transformational leadership and OCB. These results suggest that the effective implementation of transformational leadership styles fosters higher organizational commitment, which in turn enhances employees' tendencies to engage in extra-role behaviors. This study provides practical implications for management in optimizing organizational performance through leadership development and employee engagement strategies.
Psychological resilience as a mediator between transformational leadership and work engagement Siska Siska; Suryani Hardjo; Amanah Surbakti
Journal of Counseling, Education and Society Vol. 7 No. 1 (2026): Journal of Counseling, Education and Society
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/08jces683100

Abstract

This study aims to examine the role of resilience as a mediating variable in the relationship between transformational leadership and work engagement among banking employees in Indonesia. This research is motivated by high work demands, service pressures, and rapid organizational changes in the banking sector, so that organizational and psychological factors are needed to maintain employee work engagement. The study used a quantitative approach with a correlational design involving employees from one of the national private banks in North Sumatra. Data were collected using standardized psychological instruments to measure transformational leadership, resilience, and work engagement, then analyzed using Partial Least Squares Structural Equation Modeling. The results show that transformational leadership has a positive effect on work engagement and self-resilience, while self-resilience also has a positive effect on work engagement. In addition, resilience has been shown to mediate the relationship between transformational leadership and work engagement. These findings indicate that supportive and inspirational leadership plays an important role in increasing employee work engagement, both directly and through strengthening individual adaptive capacity.
Co-Authors A'yun, Qurrota Abdul Halim Saragih Abdullah Umar Siregar Ade Chita Putri Harahap Alfida, Nur Amanah Surbakti Ananda, Rizky Andi Hakim Lubis Andriani Andriani Andrifan Dwi Prabowo Anggi Tri Lestari Purba Annisa Putri Ardiani, Dara ARDIANSYAH ARDIANSYAH Asih Menanti Asih Menanti Astuti , Retna Azhar Aziz Bazi Puti Ayu Widyasana Beby Masitho Batubara Beby Suryani Fithri Beby Suryani Fitri Buulolo, Delviana Chairiah Yulianti Siregar Chairiah Yulianti Siregar, Chairiah Debi Angelina Br. Barus Desi Ritha Hutasoit Dian Susilawati Dinda Permatasari Harahap Dita Yani Eka Putri Wulandari Elpis Brahmana Elsy Pratama Putri Endang Sapti Prihatini Eryanti Novita Eva Yulina Evanireni Julietta Purba Friska Ulina Halim Perdana Kusuma Harahap, Dio Arza Andamaris Hasanuddin Hasanuddin Hasanuddin Hasanuddin Husri Marliani Mawaddah Sihombing Indo Mora Siregar Indo Mora Siregar, Indo Indrawan, Yudistira Fauzi Iranda Hari Fadhil Irsan Rangkuti Irvandi Jallow, Sirajo Kaiman Turnip Kaiman Turnip, Kaiman Kana Desen Khairinnas, Khairinnas Khairunnisa, Prawidhy Lana Crisantitin Sinaga Larasati, Shafisiyah Adya Lubis, Fadlul Hayat Lubis, Syaiful Akhyar Lumongga M. Rajab Lubis Mardiansyah Mardiansyah, Mardiansyah Marisha Sembiring Marisha Sembiring, Marisha Maswandi Mathilda Monalisa Marbun Meutia, Hijir Yoesryna Mohammad Ikhwanur Rokhim Muhammad Qodri Muharrani, Tis'a Munisa Munisa Nabilla, Vivi Nafeesa Nafeesa Nainggolan, Rani Nefi Darmayanti Nina Siti Salmaniah Nina Siti Salmaniah Siregar Nurin Nadhira Alyani Nurmaida Irawani Siregar Nurussakinah Daulay Daulay Parinduri, M. Abrar Parinduri, Rusda Parinduri, Rusdah Patisina Patisina Rahma Afwina Rahmah Khair, Muna Rahmi Lubis Rahmi Lubis Rahmi Lubis Rajab Lubis Rambe, Rifatun Nihaya Rida Kurniati Rina Amelia Rina Mirza Risydah Fadilah Rosdiana Rudi Purnomo Salamah Salamiah Sari Dewi Salamiah Sari Dewi Santoso, Syukri Sembiring, Ardha Aulia Rovica Br Sihombing, Eva Luminarti Simanungkalit, Rebecca Gabriela Singarimbun, Selly Marcelina Siska Siska Siswahyudianto Sitepu, Fadel Siti Aisyah Siti AISYAH Siti Maimunah Siti Mayasari Hasibuan Siti Syapiah Bintang Sjahril Effendy Sri Hartati Ningsih Sri Hartati Ningsih, Sri Sri Intan Mayasari Sri Milfayetty Sri Wahyuni Surbakti, Ozi Zulfani Syaiful Bahri Nasutin Syaiful Bahri Nasutin, Syaiful Tampubolon, Hanna Gricilia Tis'a Muharrani Tobing, Julius Triastuti, Neni Twelvdes Sadrak Eire Simanjuntak Vicky Fadian Wahyuni, Nini Sri Wan Mariah Wirda Hanim Wiwik Sulistyaningsih Yudistira Fauzy Indrawan Yuni Noviyanti Zati, Muhammad Nugraha Zulhafni Zulhafni Zulhafni Zulhafni, Zulhafni Zulkarnain Zulkarnain Zulkarnain Zulkarnain