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Alpino Susanto, Alpino
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Pengaruh Gaya Kepemimpinan, Beban Kerja, Budaya Organisasi, Lingkungan Kerja, Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan Di PT. Batam Aero Technic Atikurrohman, Mokhamat; Ratnasari, Sri Langgeng; Susanto, Alpino; Diana, Ilfi Nur; Haryani, Dwi Septi; Salsabila, Adzkia Reihani; Afrinal, Hendri; Rahmawati, Alivia; Tawee, Seow; Amin, Saifuddin
JURNAL MANAJEMEN, ORGANISASI DAN BISNIS (JMOB) Vol 6, No 1 (2026): (March 2026)
Publisher : Pascasarjana Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jmob.v6i1.8842

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh gaya kepemimpinan, beban kerja, budaya organisasi, lingkungan kerja, serta kepuasan kerja terhadap turnover intention karyawan di PT. Batam Aero Technic secara parsial dan simultan. Populasi dari penelitian ini sebanyak 144 orang. Jumlah sampel sebanyak 144 orang pegawai PT. Batam Aero Technic. Pengambilan sampel pada penelitian ini dilaksanakan melalui metode sensus. Penelitian ini merupakan penelitian kuantitatif melalui analisis statistik regresi linear berganda. Hasil penelitian ini sebagai berikut: gaya kepemimpinan, beban kerja, budaya organisasi, lingkungan kerja kepuasan kerja secara simultan berpengaruh positif dan signifikan terhadap turnover intention.
Pengaruh Kemampuan, Lingkungan Kerja, Motivasi Kerja, Pelatihan Dan Implementasi Coretax Terhadap Kinerja Pegawai Hasanah, Nurul; Ratnasari, Sri Langgeng; Susanto, Alpino; Kusmarlina, Indarita; Handayeni, Handayeni; Navisa, Sayyida; Sinurat, Jonrius; Saputra, Mhd Taufiq Raka; Wulandari, Meli; Daulay, Roy Marito
JURNAL MANAJEMEN, ORGANISASI DAN BISNIS (JMOB) Vol 5, No 4 (2025): (Desember 2025)
Publisher : Pascasarjana Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jmob.v5i4.8801

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis Pengaruh Kemampuan, Lingkungan Kerja, Motivasi Kerja, Pelatihan dan Implementasi Coretax Terhadap Kinerja Pegawai Pada Kantor Konsultan Pajak di Kota Batam. Populasi dalam penelitian ini adalah pegawai pada Kantor Konsultan Pajak di Kota Batam. Populasi penelitian ini sebanyak 180 anggota Konsultan Pajak di Kepulauan Riau, dengan jumlah sampel sebanyak 130. Penentuan sampel menggunakan rumus slovin dengan teknik penarikan sampel menggunakan teknik proporationate random sampling. Penelitian ini merupakan penelitian kuantitatif, dengan analisis statistik regresi linier berganda. Berdasarkan hasil analisis data maka hasil penelitian menunjukkan bahwa Kemampuan, Lingkungan Kerja, Motivasi Kerja, Pelatihan dan Implementasi Coretax secara simultan berpengaruh positif dan signifikan terhadap Kinerja Pegawai pada Kantor Konsultan Pajak di Kota Batam. Berdasarkan hasil uji parsial diketahui bahwa Kemampuan, Lingkungan Kerja, Motivasi Kerja, Pelatihan dan Implementasi Coretax secara parsial berpengaruh positif dan signifikan terhadap kinerja pegawai pada Kantor Konsultan Pajak di Kota Batam.
PENGARUH KEPEMIMPINAN, BUDAYA KERJA, LINGKUNGAN KERJA, MOTIVASI, DAN DISIPLIN KERJA TERHADAP KINERJA PADA PEGAWAI Lubis, Almatia Efendi; Ratnasari, Sri Langgeng; Susanto, Alpino; Susanti, Ervin Nora; Achmad, Amsakar; Firmansyah, Muhammad; Suriani, Suci; Afandi, Ridwan; Rosdiana, Rosdiana; Andika, Sri
JURNAL MANAJEMEN, ORGANISASI DAN BISNIS (JMOB) Vol 5, No 3 (2025): (September 2025)
Publisher : Pascasarjana Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jmob.v5i3.8796

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kepemimpinan, budaya kerja, lingkungan kerja, motivasi, dan disiplin kerja terhadap kinerja pegawai Dinas Perindustrian dan Perdagangan Kota Batam secara parsial dan simultan. Penelitian menggunakan pendekatan kuantitatif dengan populasi seluruh Aparatur Sipil Negara berjumlah 56 pegawai. Teknik sampling menggunakan sampling jenuh dengan 56 responden. Data dikumpulkan melalui kuesioner dengan skala Likert dan dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa Kepemimpinan berpengaruh positif dan signifikan terhadap kinerja. Budaya kerja berpengaruh positif dan signifikan terhadap kinerja. Lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja. Motivasi berpengaruh positif dan signifikan terhadap kinerja. Disiplin kerja berpengaruh positif dan signifikan terhadap kinerja. Hasil uji simultan menunjukkan bahwa kepemimpinan, budaya kerja, lingkungan kerja, motivasi, dan disiplin kerja berpengaruh positif dan signifikan terhadap kinerja pegawai.
PENGARUH GAYA KEPEMIMPINAN, DISIPLIN KERJA, MOTIVASI, BUDAYA ORGANISASI, DAN KECERDASAN EMOSIONAL TERHADAP KINERJA PEGAWAI Andriani, Yanti; Ratnasari, Sri Langgeng; Susanto, Alpino; Mustapa, Zainal; Rahmawati, Alivia; Ramadanti, Tiara; Afrinal, Hendri; Wibowo, Agung Edy; Uteh, Nor Fazlin; Salman, Nola Fibriyani Bte
JURNAL MANAJEMEN, ORGANISASI DAN BISNIS (JMOB) Vol 5, No 2 (2025): (Juni 2025)
Publisher : Pascasarjana Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jmob.v5i2.8771

Abstract

Pentingnya peranan sumber daya manusia bagi setiap organisasi diharapkan dapat meningkatkan kinerja pegawai, untuk itu sumber daya manusia perlu memiliki skill atau keterampilan yang handal dalam menangani setiap pekerjaan, sebab dengan adanya skill yang handal maka secara langsung dapat meningkatkan kinerja pegawai. Salah satu faktor yang mempengaruhi kinerja pegawai dalam suatu instansi pemerintah adalah budaya kerja, dimana faktor tersebut sangat erat kaitannya dalam meningkatkan organisasi, sebab budaya organisasi merupakan salah satu faktor yang mempengaruhi kinerja pegawai. Tujuan penelitian untuk mengetahui dan menganalisis pengaruh pengaruh Gaya Kepemimpinan, Disiplin Kerja, Motivasi, Budaya Organisasi, Dan Kecerdasan Emosional terhadap Kinerja Pegawai Badan Kesatuan Bangsa Dan Politik Tanjungpinang. Jenis penelitian kuantitatif. Adapun populasi dalam penelitian ini adalah Pegawai Badan Kesatuan Bangsa Dan Politik Tanjungpinang yang berjumlah 53 orang yang dijadikan sampel dalam penelitian. Teknik pengambilan sampel dengan menggunakan teknik sampling sensus. Data yang diperoleh dengan menggunakan instrumen angket yang telah diuji validitas dan reliabilitasnya. Pengujian hipotesis secara parsial dapat dilakukan dengan menggunakan uji t, sedangkan pengujian secara simultan dapat dilakukan dengan menggunakan uji F. hasil penelitian menunjukkan bahwa (1) Gaya Kepemimpinan berpengaruh signifikan terhadap Kinerja Pegawai.. (2) Disiplin Kerja memiliki pengaruh yang signifikan terhadap Kinerja Pegawai. (3) Motivasi berpengaruh signifikan terhadap Kinerja Pegawai. (4) Budaya Organisasi memiliki pengaruh signifikan terhadap Kinerja Pegawai. (5) Kecerdasan Emosional berpengaruh signifikan terhadap Kinerja Pegawai dan variabel Gaya Kepemimpinan, Disiplin Kerja, Motivasi, Budaya Organisasi, dan Kecerdasan Emosional berpengaruh signifikan terhadap Kinerja Pegawai.
From Language Anxiety to Professional Excellence Among Indonesian Employees Susanto, Alpino; Ratnasari, Sri Langgeng; Pohan, Albert Efendi; Pamungkas, Tubagus; Lestari, Linayati; Simarmata, Joy Early Wahyuni
Vision: Journal for Language and Foreign Language Learning Vol. 14 No. 1 (2025)
Publisher : Universitas Islam Negeri Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/vjv14i227792

Abstract

Although the demand for English proficiency in the workplace is increasing, limited research has examined its effects on employees' self-efficacy and job performance. English skills are essential for communication, productivity, and career advancement, yet their Influence on workplace outcomes remains understudied. This study investigates the relationship between employees' English self-efficacy and their professional performance using a mixed-methods design. A closed-ended survey was administered to 32 employees across five companies, and additional qualitative insights were collected from three managerial leaders. Quantitative data were analyzed through statistical correlation, while qualitative data were examined using thematic analysis. Findings show a strong correlation (r = .57) between English self-efficacy and job performance, indicating that employees who feel confident in their English abilities tend to perform more effectively. Managers also emphasized that English proficiency is especially important for supervisory and managerial roles. The study concludes that higher English self-efficacy positively contributes to job performance. However, its scope is limited by a small sample drawn from an electronics manufacturing company and by feedback from only three managerial interviewees, reducing the generalizability of the findings. Future research should explore a broader range of international workplace contexts to better how learning communities and vocational training can strengthen employees' language skills and performance.
The Effect of Human Resource Competency, Infrastructure, Readiness, Organizational Culture, and Work Discipline on Improving Service Quality at the Batam City Fire and Rescue Service in Handling Emergency Situations Rafeah, Rafeah; Ratnasari, Sri Langgeng; Susanto, Alpino
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.9379

Abstract

This study analyzes the factors that influence service quality in firefighting and rescue organizations by examining the role of competence, infrastructure, organizational culture, responsiveness, and work discipline. Using a quantitative approach with Structural Equation Modeling using Partial Least Squares (SEM-PLS), the results show that responsiveness is the strongest predictor of service quality, followed by infrastructure, indicating that timely action and adequate facilities are key factors in the delivery of effective emergency services. Work discipline shows a smaller but positive contribution, reflecting the relevance of procedural compliance in supporting operational performance. On the other hand, competency and organizational culture show a negative relationship with service quality, suggesting that higher expectations among skilled employees and strong cultural norms can lead to more critical evaluations of service conditions when operational realities do not match internal standards. Overall, these findings highlight that service quality in firefighting and rescue services is primarily influenced by responsiveness and structural readiness, while competence and culture function as evaluative filters shaped by employee perceptions. This study offers practical insights for improving service performance through enhanced response readiness, strengthened infrastructure, and better alignment between organizational expectations and operational support.
Influence of Leadership Style, Standard Operating Procedures (SOP), Job Motivation, and Job Satisfaction on the Intention to Leave of Employees at PT. Bintan Bersatu Apparel Ekawati, Rina; Ratnasari, Sri Langgeng; Susanto, Alpino
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9486

Abstract

Turnover intention is a problem that many companies still face, especially in labor-intensive industries such as the garment industry. High employee turnover can disrupt operational stability and increase human resource management costs. This research examines how leadership style, standard operating procedures (SOPs), job motivation, and job satisfaction affect employees’ turnover intention. A quantitative method was employed, with data gathered through questionnaires distributed to sewing department workers in a garment manufacturing firm. Data analysis was carried out using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that employee psychological factors play a more dominant role in shaping turnover intention than organizational structural factors. Job motivation is the most decisive factor in reducing employees' intention to leave, followed by job satisfaction and leadership style, which act as supporting factors. Meanwhile, SOPs do not play a dominant role in influencing turnover intention because they function more as a mechanism for regulating operational work. These findings indicate that efforts to control turnover intention in labor-intensive industries need to be directed at improving employee motivation and the overall quality of their work experience.
Development of Digital Comic Media to Prevent Bullying in Early Childhood Rahmah, Faridah; Susanto, Alpino; Pohan, Albert Efendi; Hamjah, Hamjah; Mahmud, Mahmud
JURNAL INOVASI PENDIDIKAN DAN SAINS Vol 7 No 1 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Nahdlatul Wathan Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jips.v7i1.2801

Abstract

This study aims to produce a Batam Malay culture-based digital comic media that is feasible, practical, and effective in preventing bullying in early childhood. This research adopted a Research and Development (R&D) framework using the ADDIE model, comprising the stages of analysis, design, development, implementation, and evaluation. The digital comic was developed using the Ibis Paint X application and tested with 60 children aged 5–6 years at TK Victoria Batam. The data collection techniques included expert feasibility questionnaires, teacher and parent practicality questionnaires, and pretest and posttest observations of children’s empathetic behavior. The research results showed that the digital comic media had a feasibility level of 91.42%, categorizing it as very feasible. The practicality assessment by teachers and parents reached 94.61% and 91.76%, respectively, with a very practical category. In addition, the effectiveness test results showed an N-Gain of 82, indicating a high category. Thus, the Batam Malay culture-based digital comic media was stated to be feasible, practical, and effective as a character education tool in preventing bullying in early childhood
Management of Christian Spiritual Programs to Improve Students’ Religious Character Barus, Nonita; Susanto, Alpino; Lestari, Linayati
JURNAL INOVASI PENDIDIKAN DAN SAINS Vol 7 No 1 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Nahdlatul Wathan Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jips.v7i1.2808

Abstract

This study aims to analyze the management of Christian spiritual programs to improve students’ religious character at SMKS Multistudi High School, Batam. The research used a mixed methods approach with a sequential explanatory design. Quantitative data were obtained through questionnaires completed by 41 students, while qualitative data were collected through interviews with the principal, the vice principal for student affairs, the Christian Religious Education teacher, and the Rohkris advisor, as well as activity documentation. Quantitative analysis used descriptive statistics, while qualitative data were analyzed through data reduction, data display, and conclusion drawing. The research results showed that students’ religious character was in the good to very good category, indicated by increased discipline, responsibility, politeness, and social concern. The findings indicate that the improvement in religious character was influenced by program management, including structured planning, clear task distribution, habit-based implementation, and continuous evaluation. Programs integrated with Christian Religious Education strengthened the internalization of values in school life. Thus, the quality of spiritual program management became the main factor in the success of shaping students’ religious character, not simply the existence of religious activities
Effectiveness of School Policies in Improving Quality Through the School-Based Management Approach Hure, Frudensia Mawar; Susanto, Alpino; Zulkifli, Zulkifli
JURNAL INOVASI PENDIDIKAN DAN SAINS Vol 7 No 1 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Nahdlatul Wathan Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jips.v7i1.2810

Abstract

This study aims to analyze the effectiveness of school policies in improving quality through the School-Based Management (SBM) approach. The method used was mixed methods with an explanatory sequential research design. The first stage was conducted using a quantitative approach, with a Likert-scale questionnaire administered to parents of students (n = 100), and the survey data were analyzed descriptively. The second stage was conducted using a qualitative approach, with interviews to explain the findings from the quantitative data. The results of the study show that the average score of School-Based Management (SBM) implementation was 3.97 (moderate category), with leadership and decision-making scoring 4.16 as the strongest aspect, curriculum and learning management scoring 4.11 in the good category, evaluation and quality improvement scoring 3.98 in the moderate category, financial and facilities management scoring 3.97 in the moderate category, while parental and community participation scored 3.63 in the moderate category. This study indicates that School-Based Management at SMA Ananda Batam plays a strategic role in improving quality through the principal’s leadership in decision-making, while parental and community participation still needs to be improved through communication forums with a hybrid system. The driving factors for the implementation of School-Based Management include the principal’s transformational-democratic leadership style and a flexible and innovative curriculum, while the inhibiting factors include the absence of a quality assurance team, limited training for improving teachers’ competencies, insufficient maintenance of facilities and infrastructure, and limited communication between parents and the school
Co-Authors A Malik A Malik Achmad, Amsakar Afrinal, Hendri Agus Setiawan Aini, Shayla Hurul Albert Efendi Pohan Amin, Saifuddin Andika, Sri Andriani, Yanti Angelia, Bherti Astawira, Astawira Atikurrohman, Mokhamat Atmadinata Atmadinata Ayu Sari Barus, Nonita Bon, Abdul Thalib Clarensia, Regina Antonius Darmawan, Mona Wulansari Daulay, Roy Marito Dev, Yessy Alvianti Devi Kurniawati Dianasari, Eka Lenggang Dwi Joko Siswanto Dwi Septi Haryani Edi Kurniawan Eripuddin Eripuddin Ervin Nora Susanti, Ervin Nora Fauzan Haqiqi Firdaus, Muhammad Soffa Frangky Silitonga Gandhi Sutjahjo hajar abra, emy Hamjah, Hamjah Hammas, Mubik Ihtajuddin Handayeni, Handayeni Handya Putri, Amanda Haryati Haryati Hilda Oktri Yeni Hure, Frudensia Mawar Ilfi Nur Diana Ilham Gantar Friansyah Indriyani, Kartina Ismanto, Widodo Jefri Kamil Johan, Mhd Johan, Mhd Khairiyah, Karunia Yulinda Kumalasari, Tety Kusdiyanti, Erma Kusmarlina, Indarita Linayati Lestari, Linayati Lobang, Jamaluddin Lubis, Almatia Efendi Lukman Josua Sitohang Mahmud Mahmud Megah Megah Megah S, Suswanto Ismedi Mhd Johan Mitrayati Muhammad Firmansyah, Muhammad Muhiri Munzir, T. Mustakim, Haji Mustapa, Zainal Nainggolan, Adinda Rachel Nasrul, Herni Widiyah Nasutioni, David Natta, Usma Navisa, Sayyida Nurul Hasanah Nuwrun Thasimmim, Said Oktavia, Yunisa Oktavia, Yunisa Pipit Rahayu Pipit Rahayu Pramesti, Adelia Widya Purnomo, Asep Tomi Purwatiningsih, Suci Pusvariauwaty, Pusvariauwaty Putri, Amanda Handya Rafeah, Rafeah Rahmah, Faridah Rahmawati, Alivia Ramadanti, Tiara Ramdani Ramdani Ridwan Afandi Rika Seprianti rina ekawati Rosdiana Rosdiana Sabrina Aisaputri Salman, Nola Fibriyani Bte Salsabila, Adzkia Reihani Saputra, Mhd Taufiq Raka Sastra Tamami, Sastra Simamora, Andika Simarmata, Joy Early Wahyuni Sinurat, Jonrius Siti Marpuah, Siti Soraya, Farah Sri Langgeng Ratnasari Sri Sugiharti surahman, fadli Suriani, Suci Susanti, Reny Tri Susanto, Wisnu Febri Suyito, Suyito Tawee, Seow Tegor, Tegor Tubagus Pamungkas Uteh, Nor Fazlin Wahyu Azhari Wibowo, Agung Edy Winarso, Widyo Wulandari, Meli Yudianto, Peri Yuliani, Sri Yunisa Oktavia yusmalina Yusmalina, Yusmalina Yusmarwati Binti Yusof Zalmi Dzirrusydi Zia Hisni Mubarak Zulfiana Dessyka Putri Zulkifli Zulkifli