Article Per Year (5 Year)
p-Index From 2021 - 2026
7.193
P-Index
This Author published in this journals
All Journal Jurnal Siasat Bisnis Jurnal Akuntansi & Auditing Indonesia Jurnal Manajemen Bisnis JAM : Jurnal Aplikasi Manajemen JBTI : Jurnal Bisnis : Teori dan Implementasi Professional : Jurnal Komunikasi dan Administrasi Publik MIX : Jurnal Ilmiah Manajemen Jurnal Manajemen Pelayanan Publik Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Gorontalo Management Research JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi) MABIS: Manajemen dan Bisnis Progress: Jurnal Pendidikan, Akuntansi dan Keuangan International Journal of Economics Development Research (IJEDR) Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal E-Bis: Ekonomi Bisnis Jurnal Darma Agung INVEST : Jurnal Inovasi Bisnis dan Akuntansi Asian Management and Business Review Wiga : Jurnal Penelitian Ilmu Ekonomi IJFBP International Journal of Family Business Practices Journal of Business Studies and Management Review Journal Publicuho Journal of Applied Management and Business Administration Journal of Educational Management Research IIJSE Business and Applied Management Journal Indonesian Journal of Strategic Management (IJSM) International Journal of Economics and Management Research
Johan, Ahmad
Universitas Langlang Buana
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Transportation

Published : 51 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 51 Documents
Search

 2   3   4   5   6 
Green Open Space Quality and Citizen Satisfaction in Public Service Delivery in Bandung: The Role of Psychological Comfort and Pro-Environmental Attitude Rachmat, Rachmat; Johan, Ahmad
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.70505

Abstract

Green open spaces (Ruang Terbuka Hijau/RTH) represent a critical form of urban public service infrastructure that contributes to citizen well-being and urban sustainability. Despite their importance, limited empirical attention has been given to understanding the mechanisms through which citizens evaluate the quality of these public spaces and form satisfaction judgments, particularly in the Indonesian urban context. Drawing on the Stimulus-Organism-Response (S-O-R) framework, this study examines how perceived RTH quality influences citizen satisfaction, focusing on the mediating role of psychological comfort and the moderating role of pro-environmental attitude. Data were collected from 200 residents of Bandung, West Java, using purposive online sampling and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that perceived RTH quality is positively associated with citizen satisfaction, both directly and indirectly through psychological comfort. Furthermore, the relationships between RTH quality and both psychological comfort and satisfaction are stronger among citizens with higher pro-environmental attitudes. These findings contribute to the public service and urban management literature by elucidating the experiential and attitudinal mechanisms underlying citizen satisfaction with green public infrastructure. Practical implications for municipal RTH management, including maintenance, accessibility, and citizen engagement strategies, are discussed.
Co-Authors Adi Praptika Adi Praptika Jaya Adi Utama Agus Rahayu Ali Januarty, Tamy An-Nisa Diana Andri Rianawati Anggia, Dimas ANI SURTIANI Ani Yunaningsih Atep - Suhendar Ayi Astuti Ayke Nuraliati Ayuningtyas Yuli Hapsari Baharudin Baharudin Barkah Rosadi Budhi Satriawan Cecep Suarha Dessy Isfianadewi Diana Sari Euis Eka Pramiarsih Febrianti, Resti Ferry Arfiansyah Fitriana, Nahda Fitriyani Fitriyani Ginanjar Wira Saputra Hadi, Faizal Susilo Handrian, Feby Ariel Haryadi, Dudi Heny Hendrayati Hidayat, Yosep Rahman Imanirrahma Salsabil Irfan Dzulfikar Krishti, Aghnia Kurniawati Kurniawati Leny Hartati Lili Adi Wibowo Lufni Ramdiani Mariana F, R. Adjeng Marliana Hulu Maya Sari, Nur Zeina Mayasari Mayasari Melly Kusmiati Mirza Abdi Khairusy Muafi - Muafi Nazila Laila Karomah Ni Luh Laksmi Rahmantari Nisa Aprilianti Nita Kanya Nugraha Nugraha Nurwijayanti Oktavian, Rizky Ferari Oktavian, Rizky Ferrari Prasetyo Hadi Prihadi, M Dana Puspo Dewi Dirgantara R. Iim Takwim RACHMAT RACHMAT Rahmayanti, Rima Ratih Hurriyati Retno Purwani Setyaningrum Rhika Sindi Amelia Riski Eko Ardianto Riza Bahtiar Sulistyan Sadikin, Taufik Satriawan, Budhi Satriawan, Budhie Satyawisudarini, Inne Sondari, Tanty Sri Astuti Pratminingsih Sriwardani Sriwardani Sriwardini Sriwardini Sudarmadi, Dedi Suhada Suhada Suhada Suhada SUMA, Dewi Suryanto Suryanto Tanty Sondari Tezza Adriansyah Anwar Tezza Adriansyah Anwar Tuti Asmala Vanessa Gaffar Welly Surjono Yuli Rachmawati Yuliawati, Ayu Khrisna Zairusi Zairusi Zulganef Zulganef