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All Journal JURNAL KOLABORASI Journal of Governance and Public Policy Jurnal Administrasi Publik (JAP) Wikrama Parahita : Jurnal Pengabdian Masyarakat Jurnal SOLMA MATAPPA: Jurnal Pengabdian Kepada Masyarakat LINGUISTIK : Jurnal Bahasa dan Sastra JAKP (Jurnal Administrasi dan Kebijakan Publik) Celebes Abdimas: Jurnal Pengabdian Kepada Masyarakat Gema Kampus IISIP YAPIS Biak To Maega: Jurnal Pengabdian Masyarakat Journal of Governance and Local Politics (JGLP) JPPM: Journal of Public Policy and Management Jurnal Pengabdian Masyarakat Multidisiplin Dinamika: Jurnal Bahasa, Sastra, dan Pembelajarannya Jurnal Riset dan Inovasi Pembelajaran Jurnal Abmas Negeri (JAGRI) Jurnal Lex Suprema Kybernology : Journal of Government Studies Jurnal Studi Pemerintahan Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
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Strategi Dinas Perdagangan, Perindustrian Dan Koperasi Dalam Meningkatkan Daya Saingproduk Lokal Di Sektor Usaha Kecil Menengah Di Kabupaten Soppeng Putra, Ferdynzah; Muhammadiah, Muhammadiah; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 3 (2020): Desember 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i3.3860

Abstract

This study purposed to determine the Cost Excellence Strategy, Differentiation Strategy and Focus Strategy of the Department of Trade, Industry and Cooperatives in Soppeng Regency. This study used  qualitative descriptive with its type case study. Data collection techniques used interviews with informants as many as 9 people. The results of this study showed that in terms of cost advantage strategies required aggressive construction of efficient facilities and vigorous efforts to achieve cost reduction. This strategy emphasized how to increase organizational productivity by seeing costs as an important factor to achieve goals, then in terms of differentiation strategies it could be seen that the products produced by SMEs had been made as attractive as possible in terms of packaging.  so that the product was able to compete and enter retail stores and had its own brand to make it easier for consumers to know the  local products  of Soppeng Regency, and the last was the focus strategy that was known that the marketing of local products was not only within the Soppeng Regency environment, but rather the marketing was also outside Soppeng Regency. This product marketing also usesd online media such as Instagram and other social media. 
Responsivitas Pelayanan Pengelolaan Sampah di Dinas Pertamanan dan Kebersihan Kota Makassar Kasriana, Kasriana; Fatmawati, Fatmawati; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 2 (2020): Oktober 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i2.3687

Abstract

This study purposed to determine the responsiveness of waste management service in the Makassar City parks and Sanitation Department. This study used descriptive research with a qualitative appoarch. Data collection techniques were interview, observation and documentation. Data analisys used data reduction, data presentation and conclusions, while the validity of the data used triangulation of sources, techniques and time. The results of the study showed that the level of government responsiveness in waste management service in the Makassar City Sanitation and Sanitation Service was measured in four dimensions: speed of service, accuracy of service, precision of service and abilityto respond to complaints that were still low in meeting the needs of the community such as providing facilities and infrastructure and improvement of waste transportation schedules that had not been fully met.
Pengaruh Gaya Kepemimpinan dan Kepuasan Kerja Terhadap Kinerja Pegawai pada Dinas Sosial Kabupaten Enrekang Wahyuni, Andi; Haerana, Haerana; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 1 (2023): Februari 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i1.10489

Abstract

This study aims to determine the effect of leadership style and job satisfaction on employee performance in the Social Service of Enrekang Regency. The type of research used is quantitative research. Data collection techniques using observation and questionnaires with the number of respondents, namely all employees in the Social Service of Enrekang Regency as many as 37 people. Respondent's data were analyzed by simple linear regression using SPSS version 25 application. The results of this study indicate that partially the average acquisition (grand mean) of respondents' responses related to leadership style is 4.38 which is categorized as very good. Job satisfaction has a grand mean response of 4.39 which is also categorized as very good. Then based on the simultaneous test (F test) the calculated F value = 31.026 is greater than the F table value = 3.27 which means that simultaneously leadership style and job satisfaction have a positive and significant effect on employee performance at the Social Service of Enrekang Regency. The coefficient of determination (R square) obtained a coefficient of 64.6% which means that all independent variables namely leadership style and job satisfaction have a joint contribution (simultaneous) of 64.6% to the dependent variable, namely employee performance.
PENGARUH PELAYANAN PERIZINAN ONLINE TERHADAP KEPUASAN MASYARAKAT DI KABUPATEN TAKALAR Annisa, St Murda; Haerana, Haerana; Arfah, Sitti Rahmawati
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i3.14147

Abstract

This study aims to determine how much influence online licensing services have on community satisfaction at the Investment Service and One-Stop Integrated Services in Takalar Regency. This research is a quantitative type. Data collection techniques using questionnaires. The analysis technique uses simple linear regression analysis. The validity of the data is obtained through validity and reliability tests. The results of this study indicate that online licensing services have a positive and significant effect on community satisfaction. Based on the results of the summary model output, the regression value (R) is 0.839 and is positive and the R Square value is 0.704, it can be concluded that variable X (online licensing services) has an influence of 70.4% on variable Y (public satisfaction) and the rest of 29.6% influenced by other factors. Which means the online licensing service site at the Investment Service and One-Stop Integrated Service of Takalar Regency is quite good at increasing community satisfaction.
Pengelolaan Pengaduan Gangguan Internet Pelanggan Indihome Pada Plasa Telkom Witel Makassar Hakim, Fadil; Haerana, Haerana; Wahid, Nur
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 2 (2022): April 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i2.7366

Abstract

The purpose of this study is to describe and explain the Management of Internet Interference Complaints by Indihome Customers at Plasa Telkom Witel Makassar. The type of research used is a qualitative research method, the type of descriptive research. Data collection techniques using observation, interviews and documentation. The results of the study show 3 (three) implementation processes in the Management of Internet Interference Complaints for Indihome Customers at Plasa Telkom Witel Makassar, namely: (1). The management of complaints of internet disturbances to customers of indihome Plasa Telkom Witel Makassar has been said to be very good in overcoming various problems experienced by customers. (2). The supporting factors in the telkom witel makassar plaza in managing internet disturbance complaints have been said to be good in repairing internet disturbance complaints, because the facilities at the telkom witel makassar plaza are complete in fixing a problem that occurs on the internet network. (3). The inhibiting factor in the plasa telkom witel Makassar in managing internet disturbance complaints is not yet good because the materials commonly used in repairing internet disturbances.Keywords: Management System, Supporting Factors and Inhibiting Factors
The Study of "Healthy Alley" and Home Care Program Policies to Develop Sustainable Health Innovation in Makassar, Indonesia Haerana Haerana; Umar Congge; Suhardiman Syamsu; Eka Yulyana; Kisman Karinda
Journal of Governance and Public Policy Vol. 11 No. 1 (2024): February 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v11i1.17254

Abstract

This study describes the implementation of public service innovations (“Healthy Alley” and home care) in Makassar to disclose facts about the factors supporting innovations so that they can be sustainable in the future. Data were collected through a structured interview process with 14 informants and through observation by researchers. Secondary data were collected from national journal articles and annual report documents from the Department of Health, Makassar Regional Development, and Research Agency. Validity and reliability were addressed by triangulating data sources. Out of five innovation attributes, the “Healthy Alley” and home care innovations only met four standards. The research findings revealed that the home care innovation program has been well implemented compared to the "Healthy Alley" innovation program. This condition was due to the two different innovation programs in the handling system. The sustainability of public service innovation can be realized by taking into account several supporting indicators: 1. Commitment of Implementor; 2. User Participation; 3. Supported; 4. Network. Also, it is known that a public service innovation program with a good handling system will succeed in improving the quality of public service policies that affect innovation, but the budget will make things easier.
Pengembangan Media Pembelajaran Komik Berbasis Kearifan Lokal Materi Ghibah dan Tabayun Sekolah Menengah Pertama Haerana, Haerana; Kaso, Nurdin; Aswar, Nurul
Jurnal Riset dan Inovasi Pembelajaran Vol. 5 No. 1 (2025): Januari-April 2025
Publisher : Education and Talent Development Center Indonesia (ETDC Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/jrip.v5i1.2606

Abstract

Media pembelajaran yang efektif, efisien, dan inovatif sangat diperlukan untuk memenuhi kebutuhan peserta didik. Penelitian ini bertujuan untuk menghasilkan bahan ajar berupa media komik berciri kearifan lokal pada mata pelajaran PAI untuk peserta didik kelas VII SMP. Metode penelitian yang digunakan adalah penelitian dan pengembangan (research and development) dengan menggunakan model ADDIE melalui tahapan analisis (analyze), perancangan (design), pengembangan (development), implementasi (implementation), dan evaluasi (evaluation). Subjek penelitian kelas VII SMP sebanyak 33 orang, dengan komik yang digambar secara manual. Data penelitian didapatkan dari wawancara dan lembar angket. Hasil penelitian menyatakan bahwa media pembelajaran komik berbasis kearifan lokal materi ghibah dan tabayun terbukti valid dan praktis. Dapat disimpulkan bahwa media pembelajaran komik berciri kearifan lokal yang dikembangkan oleh peneliti telah valid, dan praktis serta dapat digunakan sebagai media pembelajaran yang menarik dan bermanfaat.
KINERJA PEGAWAI DALAM PELAYANAN PUBLIK PADA DINAS PERPUSTKAAN DAN KEARSIPAN KABUPATEN LUWU Putri, Muchlisa Eka; Malik, Ihyani; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 6, No 3 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i3.16612

Abstract

This research aims to determine the performance of employees in public services at the Luwu Regency Library and Archives Service. This type of research uses qualitative methods, data collection techniques through observation, interviews and documentation. The results of the research show that: (1). Professionalism, in carrying out the duties of the Luwu Regency library and archives service staff, they have abilities that are in accordance with their respective main duties and functions in providing services to visitors. (2 Proportional, employees carry out their duties based on their respective duties so that there is no overlap between one field and another (3). Accountable, decision making has been carried out transparently, identifying problems that occur. (4 Effective and Efficient , the application of innovation that makes visitors interested in coming to the library
The Influence of Community Participation on the Sustainability of Public Health Service Innovation in Makassar City Haerana, Haerana; Fatmawati, Fatmawati; Burhanuddin, Burhanuddin; Sudarman, Fatmawada
Jurnal Studi Pemerintahan Vol 15, No 1 (2024): February 2024
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jsp.v15i1.303

Abstract

Public service innovation can be developed if there is synergy between the government, institutions as innovators, and the community. The purpose of this study was to measure the influence of community participation on the sustainability of public health service innovation programs in Makassar City. This type of quantitative research with data collection methods was carried out by distributing questionnaires and documentation, and data analysis using SPSS 21. The results of the significance test (t-test) showed that there was a probability value of 0.000 ≤ 0.05. This value can prove that community participation has a positive and significant effect on the sustainability of innovation. Simultaneous testing (F) obtained an F count of 908,705 and a probability of 0.000. Because sig 0.000 <0.05, it can be concluded that the community participation variable affects the sustainability of innovation. While the magnitude of the coefficient of determination (adjusted R2) = 0.695, meaning that the community participation variable affects the innovation sustainability variable by 69.5%, the remaining 30.5% is influenced by other variables not included in this research model.
Bridging Gaps, Building Trust: Comparative Insights into Community Engagement for Public Service Innovation in Makassar City and Sinjay Regency Haerana, Haerana; Fatmawati, Fatmawati; Lail, Hijrah
Jurnal Studi Pemerintahan Vol 15, No 2 (2024): July 2024
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jsp.v15i2.370

Abstract

This research aims to explore the level of community participation in public service innovation and explore the factors supporting this innovation. This type of research uses a mixed method, where in this type of quantitative research, the quantitative method used is cross-sectional with convenience sampling techniques, while qualitative research uses interview and observation data collection methods and is analyzed using Nvivo 12 Plus software. The results of the research show that the level of community participation in Makassar City is that the level of decision making is at the "not good" level because it is only around 38%, whereas at the implementation stage with a value of around 78% and the evaluation with a value of around 76% can be categorized as "Good" and in the category "Very Good" is only at the innovation utilization stage, namely reaching a percentage value of around 88%. Meanwhile, in Sinjai Regency, the very good category is only in the aspect of utilizing innovation, namely around 83%. Meanwhile, the aspects in the good category are implementation and evaluation indicators with respective percentage levels of 78% and 63%. The lowest level of community participation was in the decision-making aspect, namely with a percentage of around 55% in the "sufficient" category. The research results relate to supporting factors for participation, namely the will of the community, knowledge, awareness of implementing government programs, benefits of innovation, innovation systems and togetherness in the community. Meanwhile, the inhibiting factors are the lack of community involvement in determining government policy, community perception, busy work, weak program outreach. Thus, regional governments are expected to continue to increase community participation, especially in the decision-making aspect.
Co-Authors A. Mappasere, Fatmawati Abd Kadir Adys Abdi Abdi Abdi Abdi Abdi Abdi, Abdi Abdul Mahsyar Ahmad Harakan Akhmad Harye Sumitra Ishak Alamsyah, Habibie Andi Rosdianti Razak, Andi Rosdianti Andi Wahyuni Anggriani, Anggriani Annisa, St Murda Ansari, Muh Isa Arfah, Sitti Rahmawati Ariputri, Renita Asdar Asdar Aswar, Nurul Ayinun, Ayinun Bau Sri Sudarni Budi Setiawati Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin, Burhanuddin Congge, Umar Darlin Darlin Darlin, Darlin Dianpungkassari, Dianpungkassari Dinar, Intan Fatima Tuzahrah Eka Yulyana Elfiansya, Hafiz Fahira, Jihan Fais, Ahmad Fatmawada S Fatmawada Sudarman Fatmawada Sudarman Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati, Fatmawati Febriansyah, Muh Haerunnisa, Andi Hajrah Hajrah, Hajrah Hakim, Fadil Hamia, Hamia Hamrun Harianti Harianti Harni, Harni Haryanti Haryanti Ihyani Malik Indra Suhaeman Irma Satriani Irnawati Irnawati Isra Amartiwi Jaelan Usman, Jaelan Jahira, Jahira Juanda*, Juanda Karinda, Kisman Kaso, Nurdin Kasriana, Kasriana Khumaera, Izza Laha, M. Saleh Lail, Hijrah Lukman Hakim Lukman Hakim M Risal, M M. Saleh Laha Ma'ruf, Adnan Mangara Maidlando Gultom Mappamiring Mappamiring Miftahul Jannah Muhammad Yahya Muhammadiah Muhammadiah, Muhammadiah Muhammadiyah Muhammadiyah Muhlis Madani, Muhlis Mulyani, Nur Musabry, Musabry Mutmainna Mutmainna Nensilianti Nensilianti Nur Khaerah, Nur Nur Wahid, Nur Nuryanti Mustari Nuryanti Mustari, Nuryanti Parawu, Hafiz Elfiansya Pricilia, Vina Putra, Ferdynzah Putri, Muchlisa Eka Rahmasari, Esar Rahmawaty, Sukma Rasdiana, Rasdiana Razak, Andi Rosdianti Regina, Putri Reza Fahrezy, Andi Yusril Riskasari Riskasari Riskasari Riskasari Riskasari Riskasari, Riskasari riswanto riswanto Riswanto Riswanto Rosmiati Rosmiati S, Fatmawada Sari, Trilya Buana sri ayu andayani, sri ayu Suci Amalia Sudarman, Fatmawada Sudarmi Sudarmi Suhardiman Syamsu Suhardiman Syamsu, Suhardiman Suhermanto, Suhermanto Syam, Ismail Rahmat Syamsir Syamsir Syukri Syukri Tahir, Nurbiah Trilya Buana Sari Ulandari, Devi Umar Congge Widyawati Widyawati Yulyana, Eka