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Sudianto, Sudianto
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Journal : eScience Humanity Journal

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Pengaruh Kecerdasan Emosional, Kepemimpinan Transformasional, dan Keterikatan Kerja Terhadap Kepuasan Kerja Pegawai Pada Badan Pendapatan Daerah Kota Batam Ismail, Ahmad; Wijaya, Rommy; Herman, Hendri; Sudianto, Sudianto
eScience Humanity Journal Vol 6 No 1 (2025): eSience Humanity Vol.6 No.1 November 2025
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i1.376

Abstract

This study aims to examine the influence of emotional intelligence, transformational leadership, and work engagement on employee job satisfaction at the Regional Revenue Agency of Batam City, Indonesia. Employee job satisfaction is a critical factor in improving organizational performance, particularly in public sector institutions that face high administrative demands and service responsibilities. This research adopts a quantitative approach using a causal associative design. The population consisted of all civil servants working at the Regional Revenue Agency of Batam City, totaling 67 employees, and a saturated sampling technique was applied, resulting in 67 respondents. Data were collected through structured questionnaires measured using a Likert scale and analyzed using multiple linear regression with SPSS software. The results of the study indicate that emotional intelligence has a positive and significant effect on employee job satisfaction. Employees with higher emotional intelligence are better able to manage work pressure, maintain interpersonal relationships, and adapt to organizational demands. Transformational leadership was also found to have a significant positive effect on job satisfaction, highlighting the importance of inspirational motivation, individual consideration, and intellectual stimulation in enhancing employees’ positive attitudes toward their work. Furthermore, work engagement significantly influences job satisfaction, as employees who demonstrate vigor, dedication, and absorption tend to experience higher levels of satisfaction in their jobs. Simultaneously, emotional intelligence, transformational leadership, and work engagement have a significant combined effect on employee job satisfaction, with an adjusted R-square value of 0.989. This indicates that 98.9% of the variation in job satisfaction can be explained by these three variables, while the remaining 1.1% is influenced by other factors not examined in this study. The findings suggest that public organizations should prioritize the development of emotional intelligence, effective transformational leadership practices, and employee engagement to enhance job satisfaction and organizational performance.
Co-Authors ABDUL HAMID Abdul Hamid Adie Pamungkas Adriansyah, Hikari Afandi, Widi Agus Efendi Agus Rofi’i Agustianto, Satya Helfi Ahmad Ismail Ajeng Dyah Kurniawati Akhmad, Fajar Kamaludin Alfani, Mufti Hasan Anang Martoyo Anataya, Syalaisha Nisrina Andi Amang Andi Hidayatul Fadlilah Andika Prasetya Nugraha Angela, Maria Apriana Ansori, Sayid Ansori, Yoyo Zakaria Aprilia, Jeti Atika Ratna Dewi Audina, Silfi Azhar Muntaha Azizahfa, Ai Nurlaeli Maulatul Baharudin, Muhammad Yusuf Saaih Budhi, Widodo Dasril Aldo Dede Salim Nahdi Dedy Agung Prabowo Dewi Permata Sari Dewi Peti Virgianti, Dewi Peti Dewi, Susantriana Djunaedi Djunaedi Dyah Kurniawati, Ajeng Erlangga, Muhammad Fadlililah, Andi Hidayatul Falerina Rahmatunnisa Chaniago Fauzi Ahmad Muda Fauziah, Inayah Ferdina, Dina Firdaus Firdaus Hamzah, Zulfadli Hana Diana Maria Hendayana, Alya Fatihah Hendri Herman Heni Herawati Herman, Henry Humaira, Novida Iik Nurhikmayati, Iik Insiyah, Cici' Irwan Irwan Ismayanti , Syifa Jamahsyari, Yolan Faiz Jatisunda, Moh Gilar Jeffry Nugraha Julia, Rida Kafabi, Muhammad Hilmi Kartiwa, Cece Enjang Kusumah, Firdan Gusmara Kusumaningrum, Andini Mulia Laelasari Laelasari, Laelasari Latisa, Alsya LILIK BUDIPRASETYO Listyani , Elfa Maesaroh , Nita Mahmudin, Dede Maleh, D.Th, Kinurung Maleh, Kinurung Marhami, Azwan Cahya Maria, Hana Diana Marsally, Silvia Van Martiyaningsih, Dwi Puspa Martoyo, Anang Muhamad Azrino Gustalika Muhammad Arif Mulyadi Mulyadi Muna, Bunga Laelatul Nata, Septiawan Dwi Ni'amah, Khoirun Ni’amah, Khoirun Nugraha, Jeffy Nuraini, Putri Nurfaeda , Sofia Muawalina Nurfazriyah, Sri Mulyani Pamungkas, Adie Pangestu, Farhan Aryo Pebrianti, Yesi Utami Purwanto, Andrias Rachman, Ari Rakhma, Nazwa Aulia Ramadhan, Afan Ramadhan, Dadan Ramdiani , Rani Ramdiani, Rani Ripaldi Rochmanah Suhartati Rohaeti, Titi Rohimatunisa, Dela Sabri Sabri Safitri, Lisdiana Pavila Santoso, Erik Saputra , Wahyu Andi Saputra, Wahyudi Andika Saputro, Satria Nur Soemedhy, Chandra Ayunda Apta Sri Mulyani Nurfazriyah Sudi, Mohamad Suhada, Karya Suharto, Andi Muhammad Sulaeman, Gilang Sulastri, Desi sumardin, sumardin Supriyadi Supriyadi Suriadi Suriadi Sutopo Sutopo Suwandi, Iqbal Abdillah Suyono Suyono Tiyaswening, Arsita Wiwit Trivetisia, Nora Usman, Muhammad Lulu Latif Utami, Tri Wulandari Vici Suciawati Wibowo, Rohim Isnain Septian Wicaksono, Apri Pandu Wijaya, Rommy Winanti, Nawang Anggita Wulandari, Dewi Eka Yane Liswanti, Yane Yaqin, Silpi Syamrotul Yasin, Feri Yeni dwi Kurino Zulkifli Zulkifli