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All Journal Sosiohumaniora Ilmu Administrasi Publik ARISTO Syntax Literate: Jurnal Ilmiah Indonesia JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora JURNAL PENDIDIKAN TAMBUSAI Patria Artha Management Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan Syntax Idea Journal of Governance and Local Politics (JGLP) SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Jurnal Darma Agung jurnal syntax admiration Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Jurnal Ilmiah Administrasita' JURNAL ILMIAH GLOBAL EDUCATION Edu Sociata : Jurnal Pendidikan Sosiologi Formosa Journal of Social Sciences (FJSS) Jurnal Pendidikan dan Ilmu Sosial Takuana: Jurnal Pendidikan, Sains, dan Humaniora Jurnal Sosial dan Sains Jurnal Pendidikan Indonesia (Japendi) Innovative: Journal Of Social Science Research Journal of Social Knowledge Education (JSKE) PUBLICUS: JURNAL ADMINISTRASI PUBLIK Journal of International Multidisciplinary Research Mimbar Administrasi Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik Community Services: Sustainability Development FisiPublik: Jurnal Ilmu Sosial dan Politik
Selanno, Hendry
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Strategi Peningkatan Kepatuhan Peserta Didik Dalam Pelaksanaan Praktik Klinik Melalui Optimalisasi Administrasi Pelayanan di RSUP Dr. Johannes Leimena Sukur, Dilly Ardiany; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Global Education Vol. 6 No. 4 (2025): JURNAL ILMIAH GLOBAL EDUCATION
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i4.4539

Abstract

This study aims to formulate strategies to improve students’ compliance during clinical practice through optimizing service administration at RSUP dr. Johannes Leimena, Ambon. A qualitative approach was applied using in-depth interviews, observation, and documentation, involving 17 respondents from hospital staff, academics, and health community representatives. The findings reveal that well-structured and transparent administration plays a crucial role in creating an orderly, efficient clinical environment that supports students’ professional character development. Factors contributing to low compliance include a lack of understanding of discipline, weak supervision, unclear administrative workflows, low motivation, and unpreparedness for complex clinical situations. Optimization strategies include implementing digital systems, providing clear SOP guidelines, and conducting administrative training before clinical rotations. These efforts are effective in fostering orderliness, discipline, and professional readiness among students. The study highlights the importance of collaboration between educational institutions and hospitals in developing modern, accountable, and sustainable administrative systems. The findings are expected to serve as a foundation for building a more effective and adaptive clinical learning model that prepares competent healthcare professionals to meet future challenges.
Strategi Efektifitas Penganggaran Berbasis Kinerja Dalam Program Pengembangan Pemuda dan Olahraga Pada Dinas Pemuda dan Olahraga Kabupaten Seram Bagian Barat Patty, Jafar; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Global Education Vol. 6 No. 4 (2025): JURNAL ILMIAH GLOBAL EDUCATION
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i4.4564

Abstract

This study aims to analyze the effectiveness of performance-based budgeting in the Youth and Sports Office of West Seram Regency to support youth development programs and improve sports achievements. A quantitative approach was employed using the Analytical Hierarchy Process (AHP) method to determine priority strategies for budget management. Data were collected through interviews, observations, and documentation, involving 15 respondents from five pentahelix elements: government, academics, community, media, and development planning sectors. The findings reveal strong internal factors, such as organizational commitment, experienced human resources, and productive partnerships, which support the implementation of performance-based budgeting. Externally, government support, CSR opportunities, and technological advancements provide a favorable environment for aggressive budget optimization strategies. However, challenges such as limited HR capacity, dependence on regional budgets, and disaster risks must be addressed. The study recommends strengthening HR capacity through technical training and digital literacy, leveraging technology for transparent financial management, and diversifying funding sources via private partnerships and international grants. These strategies are expected to enhance the effectiveness, transparency, and accountability of regional financial management while delivering tangible impacts on youth development and sports performance.
Pengaruh Fungsi Anggaran dan Kinerja Panitia Kerja (Panja) terhadap Efektivitas Penyusunan Rancangan Peraturan Daerah (Ranperda) di Dewan Perwakilan Rakyat Daerah (DPRD) Kota Ambon Selanno, Della Michelle; Sahetapy, Petronela; Selanno, Hendry
Jurnal Ilmiah Global Education Vol. 6 No. 4 (2025): JURNAL ILMIAH GLOBAL EDUCATION
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i4.4660

Abstract

This study aims to examine the influence of the DPRD budget function and the performance of the Working Committee (PANJA) on the effectiveness of Draft Regional Regulation (Ranperda) preparation in the Ambon City DPRD. The research employed a quantitative survey approach. The population consisted of DPRD members and PANJA members involved in Ranperda preparation. Data were collected through questionnaires and analyzed using multiple linear regression, t-test, F-test, and coefficient of determination (R²). The results indicate that the DPRD budget function positively and significantly affects the effectiveness of Ranperda preparation (Sig. = 0.002), while PANJA performance has a positive and highly significant effect (Sig. < 0.001). Simultaneously, both independent variables significantly influence the effectiveness of Ranperda preparation (Sig. < 0.001), accounting for 78.2% of the dependent variable’s variance. These findings highlight that effective Ranperda preparation requires synergy between well-planned budgeting and professional technical execution by PANJA. The study implies the need to enhance DPRD members’ capacity in budgeting functions, optimize PANJA performance through training and evaluation, and ensure intensive coordination between both parties to produce high-quality regional regulations that impact local development.
Impact of Job Satisfaction and Organizational Culture on Service Quality in Central Maluku Regency Teubun, Edward; Selanno, Hendry; Nataniel, Elake
Journal of Social Knowledge Education (JSKE) Vol. 6 No. 4 (2025): November
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v6i4.2330

Abstract

Purpose of the Study: This study aims to examine the influence of job satisfaction and organizational culture on improving service quality at the Investment and One-Stop Integrated Service Office of Central Maluku Regency. The focus is to determine which internal factors significantly drive better public service quality. Methodology: The study applies a quantitative approach using a survey method. Data were collected with structured questionnaires from 38 employees for the independent variables and 100 service users for service quality. Multiple regression analysis and hypothesis testing were performed using SPSS software to evaluate variable relationships. Main Findings: The results show that all independent variables collectively have a significant effect on service quality. However, partial testing indicates that only job satisfaction has a positive and significant impact on service quality. Employee performance shows a negative and non-significant effect, while organizational culture does not significantly influence service quality improvement at the Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu the Investment and One-Stop Integrated Service Office of Central Maluku Regency. Novelty/Originality of this Study: This study highlights the contrasting effects of internal organizational factors on public service quality by showing that job satisfaction is the only significant driver. The finding provides new insight into prioritizing human resource policies in public service institutions where organizational culture and employee performance may not directly enhance service outcomes.
Implementasi Digital Leadership Dalam Pengembangan Kompetensi Digital Pada Pelayanan Publik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Ambon Pentury, Emeria; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Administrasita' Vol. 16 No. 2 (2025): EDISI DESEMBER 2025
Publisher : Program Studi Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47030/administrasita.v16i2.1024

Abstract

This study aims to analyze the implementation of digital leadership in developing digital competencies for public service at the Investment and One-Stop Service Office (DPMPTSP) of Ambon City. The research employed a qualitative approach, collecting data through in-depth interviews, observations, and documentation. The findings indicate that DPMPTSP employees possess basic understanding and adequate digital competencies, particularly in the use of electronic licensing systems, data management, and digital communication, although limitations exist in advanced features and system integration. The implementation of digital leadership by the Head of DPMPTSP and related officials encourages training, technology-based learning, and data utilization for decision-making, positively affecting employee motivation and adaptation to digital transformation. The impact of digital leadership is evident in the improvement of speed, transparency, and quality of licensing and investment services, supported by application integration, online complaints, and accessible information technology for the public. Challenges such as limited infrastructure, resistance to change, and human resource capacity are addressed through employee development, cross-sector collaboration, and the establishment of a sustainable digital ecosystem. In conclusion, digital leadership serves as a key factor in creating public services that are effective, efficient, and responsive to societal needs in the digital era.
Analisis Kualitas Pelayanan Publik di Kantor Kecamatan Kota Masohi Kabupaten Maluku Tengah Bastian, Izak; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Administrasita' Vol. 16 No. 2 (2025): EDISI DESEMBER 2025
Publisher : Program Studi Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47030/administrasita.v16i2.1026

Abstract

This study aims to analyze the quality of public services at the Masohi City Sub-District Office, Central Maluku Regency, from the perspective of service users. Using a qualitative descriptive approach, the research explores the experiences, perceptions, and expectations of the community regarding public service delivery. Data were collected through in-depth interviews, participatory observation, and document analysis to obtain a comprehensive understanding of the service process and its influencing factors. The study focuses on five dimensions of service quality: tangible, reliability, responsiveness, assurance, and empathy. The findings indicate that the tangible dimension, including physical facilities and infrastructure, provides a basic foundation for service quality, though some improvements are needed to enhance user comfort. Reliability reflects the ability of staff to deliver consistent and accurate services, while responsiveness and empathy demonstrate the staff’s readiness and attentiveness to community needs. The assurance dimension shows that the competence, professionalism, and trustworthiness of staff foster confidence among service users. Despite several strengths, there are areas for improvement, particularly in optimizing physical facilities, administrative procedures, and communication to ensure faster, more efficient, and more satisfactory services. This study concludes that public service quality at the Masohi City Sub-District Office is generally satisfactory but requires continuous improvement. Enhancing staff performance, facilities, and user interaction can increase community satisfaction and strengthen the professional image of the Sub-District Office as a reliable and responsive public service provider.
Implementing Health Maintenance Guarantee Programs in Rural Primary Healthcare: A Case Study of Community Health Centers in Eastern Indonesia Hukul, Wiwin; Selanno, Hendry; Waisapy, Jeanly
PUBLICUS: Jurnal Administrasi Publik Vol 4 No 1 (2026): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol4iss1p34-46

Abstract

The Health Maintenance Guarantee Program plays a crucial role in ensuring equitable access to healthcare services, particularly for underserved rural communities. This study aims to analyze the implementation of the Health Maintenance Guarantee Program at a rural community health center in Eastern Indonesia. Using a qualitative case study approach, the research explores how policy objectives are translated into practical healthcare services at the grassroots level. Data were collected through in-depth interviews with healthcare workers, direct observations, and document analysis involving program implementers and community representatives. The analytical framework is based on Edward III’s policy implementation model, which emphasizes communication, resources, disposition of implementers, and bureaucratic structure. The findings reveal that the implementation of the Health Maintenance Guarantee Program has generally improved access to basic healthcare services for low-income populations. However, several challenges persist, including limited medical facilities, inadequate human resources, and insufficient support from local government authorities. Communication between policy implementers and beneficiaries remains suboptimal, affecting public understanding of service entitlements under the program. Despite these constraints, healthcare workers demonstrate a strong commitment to delivering services within existing limitations. The study concludes that while the program has been implemented moderately well, its effectiveness depends on strengthening institutional capacity, improving infrastructure, and enhancing coordination among stakeholders. These findings provide important insights for policymakers seeking to improve health policy implementation in rural and remote areas, particularly in developing countries.
Work Environment Conditions and Their Influence on Employee Performance within a Public Service Organization: Evidence from the Ambon City Environmental and Waste Management Agency Muhammad Isa Pelu; Hendry Selanno; Jeanly Waisapy
Journal of Social Knowledge Education (JSKE) Vol. 7 No. 2 (2026): March
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v7i2.2788

Abstract

Purpose of the study: This study aims to examine the effects of physical and non-physical work environments on employee performance at the Ambon City Environmental and Waste Management Agency and to measure the magnitude of their partial and simultaneous influences on work outcomes. Methodology: This quantitative study employed structured questionnaires as research instruments, a survey method, and multiple linear regression analysis. Data were processed using IBM SPSS Statistics software. Respondents were all employees of the Ambon City Environmental and Waste Management Agency, selected through a census technique, and measured using Likert-scale items. Main Findings: The results show that the physical work environment significantly affects employee performance, while the non-physical work environment also has a positive and significant influence. Simultaneously, both variables strongly predict performance levels. Regression coefficients indicate that non-physical aspects contribute more dominantly, and the model explains a substantial proportion of performance variance among employees in the organization. These findings highlight the importance of improving workplace conditions in public sector institutions to enhance the quality of public service delivery and organizational responsiveness to community needs. Furthermore, a supportive work environment contributes not only to employee productivity but also to broader social welfare by enabling government agencies to perform their public duties more effectively. Novelty/Originality of this study: This study offers new empirical evidence from eastern Indonesia’s municipal environmental sector by integrating physical and non-physical workplace factors with integrity-related organizational issues. It advances existing knowledge by providing context-specific data for public agencies managing sanitation services and by supplying a practical model for targeted workplace improvement policies.
INTERNAL OVERSIGHT, TRANSPARENCY, AND INSPECTORATE EFFECTIVENESS: EVIDENCE FROM THE MONITORING CENTER FOR PREVENTION (MCP) IN MALUKU PROVINCE Rizal; Aminah Bahasoan; Hendry Selanno
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6635

Abstract

This study investigates the extent to which internal oversight and administrative transparency influence the effectiveness of the Maluku Provincial Inspectorate in supporting the achievement of the Monitoring Center for Prevention (MCP) program. Strengthening internal control systems and improving transparency is crucial for ensuring accountable governance and preventing administrative irregularities. Using a quantitative associative design, the study surveyed 105 Inspectorate personnel through structured Likert-scale questionnaires. Data were analyzed using instrument validity tests, reliability tests, classical assumption testing, and multiple linear regression. The results show that internal oversight has a strong and significant positive effect on Inspectorate effectiveness, demonstrating its central role in improving compliance, minimizing risks, and supporting MCP performance. Administrative transparency also exerts a significant positive influence, although to a lesser degree, indicating that accessible information systems and open documentation enhance monitoring accuracy. Simultaneously, both variables significantly predict Inspectorate effectiveness, confirming the importance of integrated internal control and transparency frameworks. This study contributes empirical evidence to public governance research and highlights the need to reinforce control mechanisms and transparency practices to improve MCP achievements in regional government institutions.
EVALUATION OF THE QUALITY OF PROGRAM AND ACTIVITY PLANNING AT THE SOCIAL AFFAIRS OFFICE OF MALUKU PROVINCE: A DATA-BASED PARTICIPATORY PLANNING PERSPECTIVE Alfa Maximille Tutuhatunewa; Wahab Tuanaya; Hendry Selanno
SOSIOEDUKASI Vol 15 No 1 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v15i1.6984

Abstract

This study examines the quality of program and activity planning at the Social Affairs Office of Maluku Province from a data-based participatory planning perspective. High-quality planning is essential for ensuring that social welfare programs are effective, efficient, and responsive to real community needs, particularly in a geographically dispersed and socially diverse region such as Maluku. Using a qualitative research approach, data were collected through in-depth interviews, direct observation, and document analysis involving key planning actors within the institution. The findings indicate that planning practices have increasingly incorporated stakeholder participation and the use of social data to identify priority issues and design targeted interventions for vulnerable groups. Participatory mechanisms involving government units, community representatives, and traditional leaders contribute to greater contextual relevance and policy alignment. In addition, the utilization of integrated social data supports more evidence-based decision-making and program justification. However, the study also reveals several challenges, including limited depth of stakeholder involvement in decision-making, inconsistencies in data quality and integration, uneven analytical capacity among planners, and weak feedback follow-up mechanisms. These constraints limit the full realization of participatory and data-driven planning as a strategic tool for social development. The study concludes that strengthening institutional capacity, improving data governance, and enhancing inclusive participation are critical to improving planning quality and ensuring sustainable social welfare outcomes in Maluku Province.
Co-Authors Adriana Padang Ahmad Rosandi Sakir Aknes Melani Nunumete Alan Julian Putra Komala Alyona Alfa Maximille Tutuhatunewa Alhamid, Muhammad Rizki Aminah Bahasoan Anama, Rustam Arief Rahman Arnold Titahena Bahasoan, A. Bahasoan, Aminah Balgis Al-Amudi Bastian, Izak Berny Jofranz Metwaan Bertje Akollo Dortje L Y Lopulalan Edward Teubun Elake Nataniel Firdausi, Hasan Hakim Talaohu, Rahman Hamid, Alwin La Hamin, Kamsal Hengky Virgo Richardo Pattimukay Herry Men Carl Haurisa Hukul, Wiwin J.A. Ufie Jeanly Waisapy Jeanly Waisapy Jeanly Waisapy Johan Lubis, Rilla Anggriani Johar Isnain Jonferdinan Saragih Josep Antonius Ufi Julia Th Patty Julis Nahuway Jusuf Madubun K.F. Asiqien Karepesina Karepesina, K.F. Asiqien Kastanya, Mordy Hizki Kiat, M. Sulaiman Kubangun, Arjuna Yusuf Maulana La Madjid La Madjid LAURENS, SAMSON Leasa, Elsa Lubis, Rilla Anggriani Johan Madubun, J. Madun, Hikmawaty Marcoroy Lekawael Megawati Manik Mezak Wakim, Mezak Mike J Rolobessy Mike J Rolobessy Mike. J. Rolebessy Mohamad Arsad Rahawarin MOHAMAD ARSAD RAHAWARIN Mohamad Arsad Rahawarin Muhammad Isa Pelu Muhammad Isa Pelu Muhammad Putra Lumaela Myla Libran, Resya Nadhia Safira Mansur Namakule, Rufiani Utari Nataniel, Elake Normawati Normawati Normawati Normawati, Normawati Nurul Hazanah Rusli Husen OHELLO, MARLON ELFIANUS Ohoiwutun, St.K. Ohoiwutun, Stanislaus Kostka Ohuiwutun, Stanislaus K. P. Sahetapy Padang, Adriana Pattimukay, Hengky Pattimukay, Hengky Virgo Richardo Patty, Jafar Patty, Julia Theresia Pentury, Emeria Petronela Sahetapy Rahawarin, Ichlazul Amal Rahawarin, M Arsad Rahawarin, M.A. RAHAWARIN, MOHAMAD ARSAD Rahmad Rahmad Rahmah, Annisa Rahman Hakim Talaohu Rasviana, Vera Rejaan, Silvius Rengifurwarin, Zainal Abidin Renwarin, Husna Renwarin, Martinus Resya Myla Libran Reyaan, Edmundus Rizal Rolobessy, Mike J. Rugayah Alhamid Rumailili, Muh. Fauzan Sahetapy, P. Sahetapy, Petronela Saimima, Jamdi Samson Laurens SAMSON LAURENS Sangadji, Bharatayuda Junipratomo Selanno, Della Michelle Silawane, Djamiah Simatauw, Fandry Siti Khotijah Soselisa, Pieter S. Soulissa, Fandi Stanislaus Kostka Ohoiwutun Sukur, Dilly Ardiany Tehubijuluw Zacharias Tehubijuluw Zacharias Tehubijuluw Zacharias Teubun, Edward Tuhelelu, Nurul Fatah Tupan, Joselina Ufie, J.A. Umar, Syarif V.R Pattimukai , Hengky Vera Rasviana Vinsa Delia Luhulima Wahab Tuanaya WAISAPY, Jeanly Wance, Marno Zacharias , Tehubijuluw Zacharias, Tehubijuluw Zainal Abidin Rengifurwarin Zulfian Zulfian