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ARIF RAHMAN
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Journal : Riset Ilmu Manajemen Bisnis dan Akuntansi

 1 
Analisis Kinerja Ramp Handling Untuk Mencapai On Time Performance Maskapai Wings Air Pada PT. Merpati Angkasa Abadi Di Bandar Udara Sultan Muhammad Kaharuddin Sumbawa Arif Rahman; Yuniar Istiyani
Jurnal Rimba : Riset Ilmu manajemen Bisnis dan Akuntansi Vol. 1 No. 3 (2023): Agustus : Jurnal Rimba : Riset Ilmu manajemen Bisnis dan Akuntansi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/rimba.v1i3.97

Abstract

Airlines must always improve passenger services on the ground. One of its services is the determination of time or On Time Performance which is a benchmark for the trust of service users who are the choice to travel. There are obstacles that become obstacles in achieving On Time Performance, namely worsening uaca, inadequate airport facilities, traffic and others. This study aims to determine the performance of Ramp Handling in handling aircraft at Wings Air at PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa and for 2.knowing the stipulation of aircraft departure time on Wings Air airline At PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa. This research is qualitative with data obtained from observation, interviews, and documentation. The data analysis techniques used are data reduction, data presentation, and conclusions. This research will be conducted in July 2023 at PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharuddin Airport Sumbawa. The result of this study is the performance of Ramp Handling in handling aircraft is to ensure all tools, needs and employees are ready to be positioned with their respective duties, and monitor the weather for the aircraft in order to land. In addition, the Ramp Handling Unit serves as a liaison between operational activities at the facility and operational activities at the terminal. To provide or ensure all activities on the aircraft and in the terminal run properly. The achievement of On Time Performance has been maximally optimized according to the time given by the company for 20 minutes the aircraft while on the ground, the Ramp unit makes excellent use of this time. The achievement of punctuality has been carried out optimally starting from before the plane landed. All jobs such as, helping cabin crew pick up garbage from the plane, communicating with pilots, and communicating with engineers to ensure the condition of the engine to raise passengers into the plane.
Co-Authors Afham Gulwani Afwan Adam Agnes Monika Simatupang Ahmad Javed Hassan Albana Muhamad Almaniar, Siska Aman Simare-mare Aman Simaremare Anis Suliyani Anita Susmiati Hasibuan Arabiatul Adawiyah Ayesha Fatima Azhar Ahmad Azhari Badrun Kholid Bastian Lois Berkat Simanjuntak Cindy Getah Trisna June Claudyana Paridatul Jamilah Claudyana Zarmielin Sibuea Cukup Wibowo Dadang Krisdianto, Dadang Dita Fadillah Eja Armaz Hardi Eka Hermayani Siregar Ela Fatmawati A Id Esa Wasgita Fadia Ramadayanti Fauzia Hany G.A. Sri Oktaryani Halisa Saputri br. Bangun Hamonangan Ambarita Hanif Cahyo Adi Kistoro Hassan, Ahmad Javed Hulmayadi Rahman Hwang, Huang Yann I Ketut Surata I Made Ivan Prima Nugraha Ines Heidiani Ikasari Irsan Rangkuti Ita Purnama Jamaluddin Jelita Harahap Jhosua Hutagalung Jonson Rajagukguk Juan Haga Jumadil Jupri Khafizah Kisno Lalu Ari Irawan Lediana Sinurat Leni Karlina M. Maulana Hamzah M. Zulfikar Arrizky Maya NS Mega Iswati Miftahul Ihsan Mochammad Ferdian Maulana Muhamad Rafly Muhammad Ichwan Muhammad Ricky Ardian Muhammad Tri Muhammad Usman Khan Muhsinin Mukmina Setiya Ardinthiarni Mutiara N. Nurjanah Nana Mulyani Nanda Hidayat Nathanael Sitanggang Neliyam Tiraeni Nelly Septiana Hutagalung Nimrot Manalu Nina Harni Dewi Nuradia Fitria Nurlaila , Nurlaila Nurul Rizki Rahmadani Osberth Sinaga Panisah Pujangga Abdillah, Pujangga Putri Rizky Ramadayanti Rahyuni Rahyuni Reyzales Setiawan Ria Junita Tampubolon Ridho Gani Muhammad Nur Rika Ayu Azhari Rimajon Sotlikova Risna Purwanti Rosnelli Roy Siagian Sahala Siallagan Said Malika Tridane Manu Saidatud Dariyah Santy Fitnawati WN Saut Purba Sayid Habiburrahman SELVIANA NAPITUPULU Sherly Sigit Maulana Ismanda Sirojuzilam Hasyim Siti Masrokhah Sri Warningsih Sukma Hayati Hakim Sulistyowati , Sulistyowati surahmat Syadana Hanifah Endrairani Syarief Fauzie Syawal Gultom Syrilus Alexander Alvaro Roja Szabyna Regytha Aura Gunawan Togu Hamonangan Triayu Rahmadiah Vanessa Septia Putri Victor Prasetya Wahyu Sugeng Imam Soeparno Wildansyah lubis Yamnur Mahlia Yayan Nuryana Yayat Supriatna Yessi Fitriani Yessi Sepriyani Yuniar Istiyani Yuniarto Mudjisusatyo