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THE EFFECT OF WORKLOAD ON JOB SATISFACTION WITH MEDIATION OF JOB STRESS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDY ON EMPLOYEES OF PT X) Daniyatul Farhiya; Noermijati Noermijati; Nur Prima Waluyowati
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 4 (2023): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i4.963

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This research sought to investigate the association between workload and job satisfaction in PT X employees, as well as how job stress also moderated the association were organizational citizenship behavior. The data collection method was an online questionnaire, with a saturated sample of 135 employees of PT X. Explanatory and quantitative research approaches were used in SEM-PLS 3.0 analysis of the data. The investigation's findings indicate that being overly busy has a detrimental influence on work satisfaction. Workload significantly reduces stress at work. Job satisfaction is significantly impacted negatively by job stress. Organizational citizenship behavior is negatively impacted by workload. Organizational citizenship activity has a considerable beneficial influence on job satisfaction. Work-related stress has a strong moderating effect on the association between workload and job satisfaction. The modulation of the relationship between workload and job satisfaction is greatly influenced by organizational citizenship behavior.
The role of job demands, resources, work-life balance, and supervisor relationships in burnout among Indonesian cardiology residents Lana Emilia Gondowahjudi; Noermijati Noermijati; Ananda Sabil Hussein; Kusuma Ratnawati
Heart Science Journal Vol. 6 No. 2 (2025): The Complexity in the Management of Heart Rhythm Disorder
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.hsj.2025.006.02.14

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Background: Several studies have been conducted on the effects of job demands, job resources, work-life balance, and supervisor-resident relationships on burnout syndrome in cardiology residents globally, but no such study has been conducted in Indonesia. Objectives: To investigate the impact of job demands, job resources, work-life balance, and supervisor-resident relationship quality on burnout syndrome among cardiology residents in Indonesia. Methods: A cross-sectional study was conducted among 42 cardiology residents from 10 Indonesian universities from March to July 2024, with data collected online using a validated questionnaire. Results: Our results indicated that there was no significant difference between the burnout and non-burnout groups regarding job demand variables such as emotional demand, mental demand, and work overload (p > 0.05). Similarly, job resources, including work independence, supervisor support, colleague support, schedule flexibility, and feedback, were not significantly associated with the risk of burnout (p > 0.05). Additionally, work-life balance factors such as work time, family time, break time, and supervisor-resident relationships showed no significant association with burnout among residents. Conclusion: The study indicates that job demands, resources, work-life balance, and supervisor-resident relationship quality do not significantly impact burnout in cardiology residents. Other factors may contribute to burnout, and further research is needed to identify these factors to improve prevention efforts.
THE EFFECT OF TRUST, RISK, AND WEB DESIGN ON CONSUMER INTENTION BY MEANS OF CONSUMER ATTITUDE TO PURCHASE ONLINE Putra, Bayu Anugerah Perdana Wijaya; Rochman, Fatchur; Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 15 No. 3 (2017)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (69.732 KB) | DOI: 10.21776/ub.jam.2017.015.03.12

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This study analyzed the effect of trust, risk, web design and its relation with consumer attitude and consumer intention to buy online in Malang. Population in this study are society of Malang and the number of the sample is 120 respondents. The sampling techniques is purposive sampling and the data is analyzed with parsial least square (PLS) analysis. The results indicate several findings that trust, risk, web design and consumer attitude have direct effect on consumer intention to buy online. Web design have an efffect on consumer intention to buy online through consumer attitude. But not with trust and risk, because trust and risk does not have significant effect on consumer intention to buy online through consumer attitude.
THE ROLE OF MOTIVATION IN MEDIATING EFFECT OF EXPECTATION TO ATTITUDE Anugerah, Desy Gistya; Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (86.559 KB) | DOI: 10.21776/ub.jam.2018.016.03.05

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This study aims at finding out the relationship between expectation and motivation on tourist attitude towards tourism destination. The expectation and motivation are expected to affect visitor's satisfaction, happiness, enjoyment, worthiness, and attractiveness. This research used primary data collected using a survey technique from the Museum Angkut visitor. The collected data were processed using path analysis. The findings of this study show that expectation and motivation have a significant influence on the visitor Attitude towards Museum Angkut. Moreover, the result also shows another role of motivation in the relationship between expectation and attitude. Thus, to maintain tourist attitudes towards the tourism destination, motivation and expectation should be considered as one of the critical elements. Further research should explore more about the three variables are taken.
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION Prabowo, Thoni Setyo; Noermijati, Noermijati; Irawanto, Dodi Wirawan
Jurnal Aplikasi Manajemen Vol. 16 No. 1 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (76.614 KB) | DOI: 10.21776/ub.jam.2018.016.01.20

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This research aims to examine and to analyze the influence of transformational leadershipand work motivation on employee performance Hotel Kartika Graha Malang in Indonesia either through or without through job satisfaction.This study used a sample of 78 employees of Hotel Kartika Graha Malang in Indonesia. This research applies quantitative analysis by using explanatory study. The data is analyzed by using PLS for significant test and Sobel test for mediating test. The result shows that transformational leadership has no significant influence on employee performance but has significant influence toward job satisfaction. Nevertheless, work motivation has a significant influence on both employee performance and job satisfaction. Moreover, job satisfaction has a significant influence on employee performance. Job satisfaction is also fully mediated the influence of transformational leadership toward employee performance and partially mediated the influence of work motivation toward employee performance. The indicator that causes the non-significant influence of the transformational leadership toward employee performance is an individualized consideration, which is not running optimally in Hotel Kartika Graha.
EFFECT OF WORK ENVIRONMENT ON LECTURER PERFORMANCE MEDIATED BY WORK MOTIVATION AND JOB SATISFACTION Narasuci, Win; Setiawan, Margono; Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.854 KB) | DOI: 10.21776/ub.jam.2018.016.04.11

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This research aims to examine and analyze the direct effect of the work environment on lecturer performance and indirect effect of work environment on lecturer performance through work motivation and job satisfaction in State Polytechnic of Malang. The population of this research is all lecturers State Polytechnic of Malang with civil servant status (PNS) amounted to 314 people with 256 respondents. Data were obtained by using questionnaire. Partial Least Square (PLS) is used to analyze and test the hypothesis that followed by online Sobel test to test the variables of work motivation and job satisfaction as mediation. This study shows that there is a positive and significant effect of the work environment on lecturer performance, work environment on work motivation, work motivation on lecturer performance, work environment on job satisfaction. However, job satisfaction has no significant effect on lecturer's performance. The result of mediation testing, work motivation mediate the effect of the work environment partially to lecturer performance, and job satisfaction hasn't a role as a mediation on the effect of the work environment to lecturer performance.
THE INFLUENCE OF EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE MEDIATED BY COOPERATIVE CONFLICT MANAGEMENT STYLE OF INTEGRATING AND COMPROMISING Noermijati, Noermijati; Sunaryo, Sunaryo; Ratri, Indah Kurnia
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.05

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This study aimed to analyze the relationship between emotional intelligence, conflict management styles, and employee performance at P4TK PKn IPS office in Batu, East Java. The population of this study is 100 civil servant employees with a minimum length of service of one year and the minimum rank of 5. The whole population is used as the sample (saturated sample), and the data were analysed using smartPLS 3.0. The result of this study shows that emotional intelligence significantly influences integrating style, compromising style, and employee performance. Also, integrating style has a significant influence on employee performance. This study also confirms that integrating style partially mediates the influence of emotional intelligence on employee performance. Finally, this study confirms that emotional intelligence in public organizations can provide benefits that are found in private organizations. Because this study focuses only on integrating and compromising styles, subsequent research can investigate the less cooperative conflict management styles such as bonding, dominating, and avoiding and comparing the three styles with integrating and compromising style. Therefore, next researches can determine whether or not emotionally intelligent employees avoid the use of the less cooperative conflict management styles and determine the influence of the styles on performance.
Pengaruh Kompensasi dan Kepuasan Kerja terhadap Komitmen Organisasional Perawat dan Bidan Kontrak di RS Bhayangkara Hasta Brata Batu Malang Prabowo, Akhmadi; Alamsyah, Arief; Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 14 No. 1 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (91.167 KB) | DOI: 10.18202/jam23026332.14.1.07

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This study aims to determine the effect of compensation and job satisfaction ofnurses and midwives to organizational commitment in Hasta Brata Bhayangkara Hospital Batu Malang. This study uses a quantitative approach using descriptive analytic survey with cross sectional study, with 37 respondents contract nurses and midwives in the Bhayangkara Hospital Hasta Brata Batu. The research instrument uses PSQ (Pay Satisfaction Questionnaire) on variable compensation, MSQ (Minnesota Satisfaction Questionare) on job satisfaction variables, and OCS (Organizational Commitment Scale) on the variable organizational commitment. Data analysis is using path analysis. The results show that compensation has siqnifikan effet either directly or indirectly through job satisfaction on organizational commitment of nurses and midwives in hospitals Bhayangkara Hasta Brata Batu Malang.
Pengaruh Motivasi Kerja terhadap Kinerja Dokter dalam Kelengkapan Pengisian Rekam Medis dengan di Moderasi Karakteristik Individu (Studi di Rumah Sakit Islam Unisma Malang) Lihawa, Cicilia; Noermijati, .; Rasyid, Harun Al
Jurnal Aplikasi Manajemen Vol. 14 No. 2 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (91.796 KB) | DOI: 10.18202/jam23026332.14.2.12

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Abstract: One of the parameters for determining the quality of health services in hospitals is the information documented in a good and complete medical record (MR). Medical record completion by a physician within 24 hours is a standard quality of care in UNISMA Islamic Hospital Malang. One of these indicators that has not yet been achieved is the 24 hours postadmission MR completion rate of 50% from the 100% standard. This study aims todetermine the impact of work motivation on physician performance in completing MR, moderated by the individual characteristics (gender, age and tenure). This study is an observational researchusing cross sectional approach, involving 45 physicians as respondents. Data were collected using questionnaires and MR completion checklists, with five medical records assigned to each respondent, and were analyzed using linear regression test. The results showedthat gender, age, and years of service do not moderate the impact of work motivation on physician performance in completing MR (p ≥ 0,05). This suggests that the management team does not need to consider individual characteristics in an effort to improve the physi- cian performance in completing MR through increased motivation.
Pengaruh Gaya Kepemimpinan Transformasional dan Stres Kerja terhadap Kinerja Pegawai dengan Dimediasi oleh Kepuasan Kerja (studi pada KPPN Makassar 1 dan KPPN Makassar 2) Akbar, Royhul; Noermijati, Noermijati; Troena, Eka Afnan
Jurnal Aplikasi Manajemen Vol. 14 No. 3 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (143.755 KB) | DOI: 10.18202/jam23026332.14.3.14

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This study aimed to analyze the effect of transformational leadership style to employee performance, the effect of job stress to employee performance, job satisfaction as mediator on tranformational leadership style, and the effect of job stress to employee performance. The population in this study is all of employees with the rank of executive (nonofficial) at the State Treasury Service (KPPN) Makassar 1 and 2 amounted 61 people.The sampling technique using census method, the number of samples that can be used in this study is 57 people. Analysis model used in this study is descriptive analysis, and path analysis using SmartPLS software version 2.0. The results showed that there are a positive and significant effect of transformational leadership style to employee performance, negative and significant effectof job stress to employee performance, job satisfaction mediated the effect of job stress to employee performance, and job satisfaction did not mediate the effect of transformational leadership style to employee performance.
Co-Authors . Djumahir Abi Sopyan Febrianto Achmad Sudiro Agung Yuniarinto Agus Irwanto Agustina Nurhayati Akhmadi Prabowo, Akhmadi Alashkam, Sana Amer Ali, Faiq Tajib Alif Rafi Nurfakhriansyah Ananda Sabil Hussein Anis Nusron Anugerah, Desy Gistya Arief Alamsyah Armanu Thoyib Armanu, Armanu Aryo Dewanto As'ad, Achmad Shofiyyuddin Asmara, Bagas Fajar Mahendra Yan Cahyaningrum, Desy Dwi Christin Susilowati Cicilia Lihawa, Cicilia Daniyatul Farhiya Desi Tri Kurniawati Djumilah Hadiwidjojo Djumilah Hadiwidjojo Dodi W. Irawanto Dodi W. Irawanto Dodi Wirawan Irawanto Eka Afnan Troena Ekromi Fraida Tsalasah F, Muhammad Faadillah, Maulana Rizky Farhiya, Daniyatul Farid Rokhman Djoemadi Fatchur Rochman Fatchur Rohman Fatchur Rohman Firdaus, Ema Zahra Halida Savira Hardjanti, Indra Wahju Harefan Arief Harun Al Rasyid Ika Purwanti Indra Wahju Hardjanti Injilia Wulan Gratia Wua, Injilia Wulan Gratia Intan Apriadi Intan Nurlaily Itlay, Wiwin Juwita, Himmiyatul Amanah Jiwa Kamel Saleh Khalifa Elgelal Khairuman, Miftah Korsakul, Nattharuja Kusuma Ratnawati Lana Emilia Gondowahjudi Liana, Esti Lily Hendrasti Novadjaja Lysandra, Cindy Letitia M. S. Idrus Made Widya Santhi Made Widya Santhi Mahardita, Elisya Jauhar Mahyarni mahyarni MAKIAH Margono Margono Margono Setiawan Margono Setiawan Mintarti Rahayu Mintarti Rahayu Mintarti Rahayu Mirza Dwinanda Ilmawan Misbahuddin Azzuhri Mochamad Soelton Mugiono Mugiono Muhamad Ridhayantho Muhamad Ridhayantho, Muhamad Muhammad Jasrif Teguh Nanang Suryadi Narasuci, Win Nawangsari Wardhani Nazzal, Ayman Nico Alexander Vizano Nugraha, Krisna Wahyu Nur Khusniyah Indrawati Nur Prima Waluyowati Nurul Badriyah Prabowo, Thoni Setyo Putra, Bayu Anugerah Perdana Wijaya Rachel Nitrogena Virdani Rachmat, Adiwiratna Briandana Ganefanto Ratri, Indah Kurnia Renny Annisa Renny Annisa Risnawati Risnawati Rizqullah, Muhammad Zahran Rofiaty, Rofiaty Rony Arthana Rosita, Ferriyal Royhul Akbar Rusul, Ahmad Khitamur S, Catarina Dyan Siska Kristin Sugianto Sudjatno, Sudjatno Sugeng Budiono Sulastri Sulastri Sunaryo Sunaryo Sunaryo Sunaryo Suratchanee Wongviboonrath Susanti Dwi Ilhami Taufiqurrahman Taufiqurrahman Tifliyah, Siti Zainut Titis Setyawardani Wahdiyat Moko Wibowo, Bagus Handaru Mukti Widya Nuryana Wiwin Itlay Wongviboonrath, Suratchanee Yahya Tri Romadhoni, Yahya Tri Yulianto, Nur Ahmad Budi Zaroug, Yousef Ali Mohamed