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All Journal Jurnal Keuangan dan Perbankan Media Ekonomi dan Manajemen Jurnal Ekonomi Modernisasi Journal of Economics, Business, & Accountancy Ventura Jurnal Ilmiah Mahasiswa FEB JAM : Jurnal Aplikasi Manajemen Wacana, Jurnal Sosial dan Humaniora MIX : Jurnal Ilmiah Manajemen Ekonomi Bisnis Jurnal Manajemen dan Bisnis Indonesia Asia-Pacific Management and Business Application JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Management and Economics Journal (MEC-J) Buletin Ilmiah Nagari Membangun Eksis: Jurnal Riset Ekonomi dan Bisnis Jurnal Abdi Masyarakat (JAM) Khazanah Sosial Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Heart Science Journal International Journal of Business, Law, and Education International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Social Research Aptekmas : Jurnal Pengabdian Kepada Masyarakat Journal of the Community Development in Asia Journal of International Conference Proceedings International Journal of Advanced Multidisciplinary Jurnal Manajemen Pemasaran dan Perilaku Konsumen Journal MISSY (Management and Business Strategy) Jurnal Management Risiko dan Keuangan Jurnal Kewirausahaan dan Inovasi Journal of Management, Economic, and Financial Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Noermijati, Noermijati
Fakultas Ekonomi Dan Bisnis Universitas Brawijaya Malang
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The Effect of Organizational Justice and Workload on Turnover Intention with Job Stress as a Mediating Variable Bhaskoro, Haryo; Noermijati, Noermijati; Suryadi, Nanang
Journal of Management Economic and Financial Vol. 2 No. 1 (2024): Journal of Management, Economic and Financial
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i1.18

Abstract

This study was conducted to examine the relationship of organizational justice to turnover intention and the relationship of workload to turnover intention using 221 employees of PT. Telkom Access Indonesia, Tbk Malang City as the subject of research. Researchers examined the direct effect of organizational justice and workload on turnover intention. Researchers use job stress as a mediator of organizational justice and workload relationships to turnover intention. This study used the Warp PLS 8.0 application to test the relationship between variables. The results of this study found that organizational justice had a significant effect on turnover intention, while workload in the study did not have a significant effect on turnover intention. Furthermore, job stress mediates the relationship of organizational justice to partial turnover intention and mediates the relationship of workload to full turnover intention.
MODEL SALES TERRITORY MANAGEMENT “CLUSTER WAR” SEBAGAI BENTUK STRATEGI PEMASARAN PADA PT. TELKOMSEL SUB BRANCH MALANG Fajar, Rahmad; SE., MTM, DR. Noermijati
Jurnal Ilmiah Mahasiswa FEB Vol. 1 No. 1
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Abstract: This study aims to describe the application of models of Sales Territory Management (STM) "Cluster War" on PT. Telkomsel Sub Branch Malang which includes pre-implementation and implementation of STM. This study is expected to provide input for the purposes of education, especially in the field of marketing and can be used as a reference for other researchers who want to examine more deeply. Informants of this study is the SPV and Outlet Sales Operation PT. Telkomsel Sub Branch Malang as a key person, a staff Outlet Sales and Operations, as well as an Outlet Management Reseprentative (OMR). This type of research is descriptive qualitative approach and data collection techniques using in-depth interviews were guided by observation and documentation. The results illustrate that the sales territory management as a marketing strategy. Meanwhile, as a model of sales territory management (STM) "Cluster War" performed by five steps: mapping, classification outlet, perencnaan journey, kanvassing, periodic evaluation and monitoring which is required to perform in-depth analysis before implementation so that later formed the patterns and models desired. Keywords : Sales, Sales Territory Management
PERANAN SELEKSI ANGGOTA TIM BOLA BASKET OLEH UNIT AKTIVITAS BOLA BASKET UNIVERSITAS BRAWIJAYA (UABB-UB) TERHADAP PRESTASI TIM BOLA BASKET UNIVERSITAS BRAWIJAYA (UB) Mu’ammal, Immanuel; SE., MTM, Dr. Noermijati,
Jurnal Ilmiah Mahasiswa FEB Vol. 1 No. 1
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Penelitian ini bertujuan untuk mengetahui peranan seleksi anggota Tim Bola Basket oleh Unit Aktivitas Bola Basket Universitas Brawijaya (UABB-UB) terhadap prestasi Tim Bola Basket Universitas Brawijaya (UB) Malang. Dengan adanya proses seleksi yang baik dan efektif dapat diperoleh sumber daya yang berkualitas di Tim Bola Basket Universitas Brawijya Malang Jenis penelitian yang digunakan adalah penelitian dengan metode deskriptif, yaitu penelitian yang tidak dimaksudkan untuk mengaji hipotesis tertentu, tetapi hanya menggambarkan apa adanya mengenai suatu variabel, gejala, atau keadaan. Penelitian ini dilakukan di Universitas Brawijaya Malang dan objek penelitian ini adalah Tim Bola Basket Universitas Brawijaya Malang. Ada perbedaan sumberdaya manusia dalam seleksi yang diadakan perusahaan pada umumnya dengan yang diadakan UABB-UB untuk memilih anggota Tim Bola Basket, akan tetapi keduanya sama-sama melakukan seleksi untuk mendapatkan sumber daya manusia terbaik di suatu posisi tertentu dan Tim Bola Basket memerlukan kualifikasi yang dijadikan dasar dalam memilih pemain untuk mengisi posisi yang dibutuhkan tim. Prestasi dalam tim bola basket dapat diukur lewat juara atau pencapaian maksimal tim di suatu kompetisi yang diikuti. Prestasi dari tim bola basket adalah prestasi yang diawali dengan prestasi individu setiap anggota tim bola basket yang tergabung dalam tim tersebut. Kata Kunci : Sumber Daya Manusia, Seleksi, Prestasi, Tim Bola Basket UB, Unit Aktivitas Bola Basket UB
Pengaruh Motivasi Serta Stimulus Yang Menciptakan Persepsi Nasabah Terhadap Keputusan Memilih Layanan BRI Prioritas (Studi di Bank BRI Kantor Cabang Malang Martadinata) Tragedy A, Rachman; mijati, Noermijati
Jurnal Ilmiah Mahasiswa FEB Vol. 2 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This study aims to determine, test, and analyze the influence of motivation and stimulus that creates the perception of consumers towards the decision of selecting Priority BRI services. This research was conducted at the Branch Office BRI Malang Martadinata. The population of this research is all the customers who have had service priority BRI amounted to 102 customers with samples taken at 50 clients because the samples are in the range of study while others are difficult to reach. Data are collected directly from respondents using a questionnaire research instruments. The method of data analysis used is multiple linear regression analysis. The results of this study indicate that the two variables, motivation and stimuli that create perceptions significantly influence customer decisions. This is shown by the results of the t test of the two variables that have a value of t, respectively 3,700 and 2,762. Motivation variable is the dominant variable influencing customer decisions in selecting Priority BRI service. It is shown from the largest standardized coefficient alpha than perception variables Keywords: Motivation, Stimuli, Perception, Customer Decision.
THE EFFECT OF WORKLOAD ON JOB SATISFACTION WITH MEDIATION OF JOB STRESS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDY ON EMPLOYEES OF PT X) Farhiya, Daniyatul; Noermijati Noermijati; Nur Prima Waluyowati
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 4 (2023): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i4.963

Abstract

This research sought to investigate the association between workload and job satisfaction in PT X employees, as well as how job stress also moderated the association were organizational citizenship behavior. The data collection method was an online questionnaire, with a saturated sample of 135 employees of PT X. Explanatory and quantitative research approaches were used in SEM-PLS 3.0 analysis of the data. The investigation's findings indicate that being overly busy has a detrimental influence on work satisfaction. Workload significantly reduces stress at work. Job satisfaction is significantly impacted negatively by job stress. Organizational citizenship behavior is negatively impacted by workload. Organizational citizenship activity has a considerable beneficial influence on job satisfaction. Work-related stress has a strong moderating effect on the association between workload and job satisfaction. The modulation of the relationship between workload and job satisfaction is greatly influenced by organizational citizenship behavior.
Determinant of Affective Commitment: Mediation and Moderation Mechanism of Job Satisfaction and Job Tenure Noermijati, Noermijati; Tri Kurniawati, Desi; Farhiya, Daniyatul; Masyhuri, Masyhuri
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 2 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i2.015

Abstract

Objectives: The objective of this study is to analyze the effect of followership in increasing affective commitment, complemented by a mediation mechanism using job satisfaction and moderating variable job tenure.Methodology: This study is using the quantitative research approach involving 131 employees from the service industry in East Java. Data retrieval using a convenience sampling technique. The instrument used is a questionnaire that is distributed online. Data analysis used SEM_PLS with Smartpls 3.0 application. Finding: The results found that followership can increase work satisfaction, and job satisfaction can directly affect commitment. Surprisingly, good followership had no direct effect on affective commitment. However, the followership mediation mechanism successfully increases affective commitment through job satisfaction. Finally, job tenure has succeeded in strengthening the role of followership in increasing affective commitment.Conclusion: These findings suggest that if a leader wants to increase employees' affective commitment using a followership attitude, they must pay attention to employee job satisfaction and tenure.
Effect of WFH Implementation on Employee Performance; with Work Motivation and Job Satisfaction as Mediation Variables and Information Technology Capability as Moderating Variables (Study on Administrative Employees of Universitas Brawijaya) Virdani, Rachel Nitrogena; Noermijati, Noermijati; Hadiwidjojo, Djumilah
Journal of Social Research Vol. 2 No. 8 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i8.1176

Abstract

The coronavirus disease (COVID-19) pandemic, which spread from March 2020 to April 2022, is very concerning. The government is making various efforts to reduce the spread of the virus, including implementing "social distancing" by limiting visits to crowded places and direct contact with other people. One of the methods used to implement social distancing is through working from home or "Work From Home" (WFH). This study aims to empirically test and prove the effect of WFH on employee performance where the variables of employee motivation and job satisfaction act as mediating variables and information technology capability variables as moderating variables. This research is a quantitative study with individual analysis units on 221 administrative staff from each faculty at Universitas Brawijaya through distributing questionnaires. The number of returned questionnaires was 95%. The data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results of the study found that: WFH has no direct effect on employee performance; WFH affects employee performance as Employee Job Satisfaction is mediation; Employee Motivation does not mediate the effect of WFH on Employee Performance; also IT Capability does not moderate the effect of WFH on Employee Performance.
How Does Psychological Contract Mediate the Effect of Transformational Leadership on Job Satisfaction? Moderating Variable of Tenure Muhajiroh, Nailatul; Noermijati, Noermijati
Khazanah Sosial Vol. 6 No. 2 (2024): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ks.v6i2.34489

Abstract

This research investigates how the role of the mediating variable of psychological contract and the moderating variable of tenure on the influence of the independent variable of transformational leadership on job satisfaction in Indonesian government organizations. This research is in line with Decker, (2018) the results of the study show that transformational leadership significantly affects job satisfaction, this is also expressed in research. Masal, (2015) with the title "Shared and transformational leadership in the police" shows that transformational leadership exerts a significant influence on shared leadership and has a significant influence on organizational goals and creates job satisfaction for followers. Quantitative was used for data analysis and questionnaires as a data collection technique distributed online using Google Forms to all employees of civil servants in the Indonesian government with a simple random sampling technique. Data analysis using SEM-PLS with the help of applications, namely SmartPLS. This study shows the results that the independent variable of transformational leadership has a significant influence on the dependent variable of job satisfaction. Directly, the psychological contract promotes increased job satisfaction. The psychological contract acts as a partial mediation on the influence of transformational leadership on job satisfaction. The moderating variable of tenure also plays a role in strengthening the influence of the independent variable of transformational leadership on job satisfaction.
PENINGKATAN KUALITAS PELAYANAN PUBLIK PADA ORGANISASI PERANGKAT DAERAH MELALUI PENYEDIA PELAYANAN DASAR DI KABUPATEN BONDOWOSO Arif, Moh. Erfan; Noermijati, Noermijati; Kornitasari, Yenny; Fitriasari, Rizka; Rahmasari, Siti
BULETIN ILMIAH NAGARI MEMBANGUN Vol. 7 No. 3 (2024)
Publisher : LPPM (Institute for Research and Community Services) Universitas Andalas Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/bina.v7i3.672

Abstract

Basic services are the primary needs of the community which must be provided by the government to meet the basic needs of citizens. These basic services can be in the form of health services, education, clean water, economics, electricity, transportation and its support. Quality services provided by the public service organizer unit or the Regional Development Organization (OPD) are a right to be accepted by the community. The purpose of this programme is to know and improve the quality of public service in the basic service providers in Bondowoso Regency. The public service is being evaluated by the Department of Social Affairs, the Regional General Hospital (RSUD) Dr. Koesnadi, the Department of Integrated Capital Services One Door and Labour, the Civil Occupation and Registration Department, the Health Department, and the Department of Education. The method of assessing the quality of public services is carried out using a self-evaluation approach with intense direction and assistance from facilitators and using a 0-5 Likert scale. Indicators for assessing the quality of public services are based on Permenpan RB Number 5 of 2023 concerning Monitoring and Evaluation of the Performance of Public Service Delivery which consists of six aspects and thirty indicators. The results of public service performance by the OPD providing basic services are the Department of Social Service (Excellent Service), the Regional General Hospital (RSUD) dr. Koesnadi (Excellent Service), the Department of Integrated Capital Services One Door and Labour (Good), Population and Civil Registration Service (Good), Health Service (Good with Records), and Education Service (Fair). Overall, the public service performance of several basic public service units falls into the good category (B). This assessment should be carried out regularly at least once a year to maintain the quality of public services so that the public obtains excellent satisfaction.
Mapping Innovation Paths: A Systematic Analysis of Innovative Work Behavior in Hospitality Industry Suliati, Ni Nyoman; Noermijati, Noermijati; Sudiro, Achmad; Kurniawati, Desi Tri
Journal MISSY (Management and Business Strategy) Vol 6 No 2 (2025): MISSY
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/missy.v6i2.4629

Abstract

The hospitality industry depends on employees’ innovative work behavior (IWB) to remain competitive, yet prior studies offer fragmented insights into its drivers, dimensions, benefits, and challenges. This study conducts a systematic review of 64 articles (2019–2024) from Scopus and Web of Science using the PRISMA approach. Results show that organizational support, creativity, leadership styles, knowledge sharing, and motivation foster IWB in hotels, with dimensions covering idea generation, promotion, development, and implementation. IWB enhances performance, customer satisfaction, and competitiveness but faces challenges such as limited resources, leadership constraints, and high turnover. This study integrates recent evidence to provide a comprehensive understanding of IWB and practical implications for managers, policymakers, and researchers.
Co-Authors . Djumahir Abi Sopyan Febrianto Achmad Sudiro Agung Yuniarinto Agus Irwanto Agustina Nurhayati Akhmadi Prabowo, Akhmadi Alashkam, Sana Amer Ali, Faiq Tajib Alif Rafi Nurfakhriansyah Ananda Sabil Hussein Anis Nusron Anugerah, Desy Gistya Arief Alamsyah Arif, Moh. Erfan Armanu Thoyib Armanu, Armanu Aryo Dewanto As'ad, Achmad Shofiyyuddin Asmara, Bagas Fajar Mahendra Yan Bhaskoro, Haryo Christin Susilowati Cicilia Lihawa, Cicilia Desi Tri Kurniawati Djumilah Hadiwidjojo Dodi W. Irawanto Dodi W. Irawanto Dodi Wirawan Irawanto Eka Afnan Troena Ekromi Fraida Tsalasah F, Muhammad Faadillah, Maulana Rizky Fachry Abda El Rahman Farhiya, Daniyatul Farid Rokhman Djoemadi Fatchur Rochman Fatchur Rohman Fatchur Rohman Firdaus, Ema Zahra Halida Savira Hardjanti, Indra Wahju Harefan Arief Harun Al Rasyid Ika Purwanti Indra Wahju Hardjanti Injilia Wulan Gratia Wua, Injilia Wulan Gratia Intan Apriadi Intan Nurlaily Itlay, Wiwin Juwita, Himmiyatul Amanah Jiwa Kamel Saleh Khalifa Elgelal Kamel Saleh Khalifa Elgelal, Kamel Saleh Khalifa Khairuman, Miftah Korsakul, Nattharuja Kusuma Ratnawati Lana Emilia Gondowahjudi Liana, Esti Lily Hendrasti Novadjaja Lysandra, Cindy Letitia M. S. Idrus Made Widya Santhi Made Widya Santhi Mahardita, Elisya Jauhar Mahyarni - MAKIAH Margono Margono Margono Setiawan Margono Setiawan Masyhuri Masyhuri Mintarti Rahayu Mintarti Rahayu Mintarti Rahayu Mirza Dwinanda Ilmawan Misbahuddin Azzuhri Mochamad Soelton Mu’ammal, Immanuel Mugiono Mugiono Muhajiroh, Nailatul Muhamad Ridhayantho Muhamad Ridhayantho, Muhamad Muhammad Jasrif Teguh Nanang Suryadi Narasuci, Win Nawangsari Wardhani Nazzal, Ayman Nico Alexander Vizano Nugraha, Krisna Wahyu Nur Prima Waluyowati Nurul Badriyah Nurul Badriyah Prabowo, Thoni Setyo Primasari, Diana Rachman Tragedy A Rachmat, Adiwiratna Briandana Ganefanto Rahmad Fajar Rahmasari, Siti Ratri, Indah Kurnia Renny Annisa Renny Annisa Risnawati Risnawati Rizka Fitriasari Rizqullah, Muhammad Zahran Rofiaty, Rofiaty Rony Arthana Rosita, Ferriyal Royhul Akbar Rusul, Ahmad Khitamur S, Catarina Dyan Siska Kristin Sugianto Sudjatno, Sudjatno Sugeng Budiono Sulastri Sulastri Suliati, Ni Nyoman Sunaryo Sunaryo Sunaryo Sunaryo Suratchanee Wongviboonrath Susanti Dwi Ilhami Taufiqurrahman Taufiqurrahman Tifliyah, Siti Zainut Titis Setyawardani Virdani, Rachel Nitrogena Wahdiyat Moko Wibowo, Bagus Handaru Mukti Widya Nuryana Wiwin Itlay Wongviboonrath, Suratchanee Yahya Tri Romadhoni, Yahya Tri Yenny Kornitasari, Yenny Yulianto, Nur Ahmad Budi Zaroug, Yousef Ali Mohamed