Articles
The Influence of Transformational Leadership and Employee Training on Employee Performance of Food and Beverage Small Enterprises
Rizqullah, Muhammad Zahran;
Noermijati, Noermijati
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2024.03.3.05
The purpose of this study was to examine the relationship between transformational leadership and employee training, and their impact on employee performance in small enterprises within the food and beverage sector in the Lowokwaru sub-district of Malang city. Employing an explanatory and quantitative approach, the research utilized a purposive sampling method, involving 116 employees from small food and beverage enterprises as the total sample. Questionnaires were distributed offline to gather data. The collected data were processed using Statistical Product and Service Solutions (SPSS) 26, and hypotheses were tested through t-test and multiple linear regression. The findings of this study reveal that both transformational leadership and employee training exert a positive and significant influence on employee performance in small enterprises in the food and beverage sector located in Lowokwaru sub-district of Malang city. Abstrak Tujuan dari penelitian ini adalah untuk mengetahui hubungan transformational leadership dan employee training mempengaruhi employee performance pada usaha kecil makanan dan minuman di kecamantan Lowokwaru, kota Malang. Untuk mengetahui bagaimana variable-variabel tersebut berhubungan satu sama lain, penelitian ini menggunakan pendekatan eksplanatori dan kuantitatif. Penelitian ini dilakukan menggunakan metode purposive sampling dengan 116 karyawan perusahaan kecil makanan dan minuman menjadi sampel total, dan kuesioner didistribusikan secara luring. Untuk mengolah data yang dikumpulkan, Statistical Product and Service Solutions (SPSS) 26 telah digunakan, dan hipotesis diuji dengan uji t dan regresi linear berganda. Penelitian ini menunjukkan bahwa transformational leadership dan employee training memiliki efek positif dan signifikan terhadap employee performance pada usaha kecil makanan dan minuman di kecamatan Lowokwaru, kota Malang.
THE INFLUENCE OF PSYCHOLOGICAL EMPOWERMENT AND ISLAMIC SPIRITUAL LEADERSHIP ON ORGANIZATIONAL COMMITMENTS AND INTRINSIC MOTIVATION
Febrianto, Abi Sopyan;
Noermijati, Noermijati;
Juwita, Himmiyatul Amanah Jiwa;
Alashkam, Sana Amer
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2019.017.03.01
This study aims at examining and analyzing the influence of psychological empowerment and Islamic spiritual leadership on intrinsic motivation and organizational commitment. Respondents in this study were administrators at the Campus Dawah Association in Brawijaya University, which total up to 166 respondents. The data were analyzed using Partial Least Square (PLS) with version 3.0 SmartPLS software. The study found that psychological empowerment and Islamic spiritual leadership have a significant effect on intrinsic motivation. Psychological empowerment, Islamic spiritual leadership, and intrinsic motivation have a significant effect on organizational commitment.Furthermore, intrinsic motivation can mediate the influence of psychological empowerment and Islamic spiritual leadership on organizational commitment. Future researchers may expand the scope of the discussion to the value of the organization
WORK-FAMILY CONFLICT, JOB ENGAGEMENT, EMOTIONAL EXHAUSTION: THEIR INFLUENCE ON THE TURNOVER INTENTION OF INDIGENOUS PAPUAN FEMALE EMPLOYEES
Noermijati, Noermijati;
Wongviboonrath, Suratchanee;
Itlay, Wiwin;
Sudiro, Achmad
Jurnal Aplikasi Manajemen Vol. 18 No. 1 (2020)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2020.018.01.01
This study presents a model linking work-family conflict (WFC), job engagement, emotional exhaustion, and turnover intention. The primary objective was to investigate the direct effect of work-family conflict on turnover intention and its indirect effect through job engagement and emotional exhaustion. The data were obtained by a questionnaire from a sample of 111 respondents of Papuan Female who work at PT Freeport Indonesia. Data analyzed by used structural equation modeling with PLS-based and found two insignificant paths in models. The result showed that WFC hasa significant effect in improving turnover intention and emotional exhaustion, but have no significant effect in lowering job engagement. Moreover, job engagement does not significantly effect in lowering turnover intention, while emotional exhaustion has a significant effect in increasing job engagement and turnover intention. The mediation test results indicated that job engagement cannot provide an important role, both in the work-family conflict effect on turnover intention, and emotional exhaustion effect on turnover intention. Instead, emotional exhaustion can provide a partial mediating role in the work-family conflict effect on turnover intention, in which this path is one of the important findings with practical implications and the consequences of these findings for future research are further discussed.
Perkembangan Entrepreneur di Malang: Studi Proses, Fase Perkembangan, dan Model yang Berkelanjutan
Armanu, Armanu;
Novadjaja, Lily Hendrasti;
Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia
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The study aims to describe (1) the creation process of entrepreneur, (2) the entrepreneur development face, and (3) the sustainable entrepreneur model. Qualitative approach with fenomenological method were utilized to get the description. The study found that (1) the entrepreneur was created through family life and work experiences; (2) the entrepreneur development process through product innovation, process innovation and marketing innovation, and (3) strengtherning "high intention to their son and doughter for being an entrepreneur is needed to be a model of sustainable entrepreneur.
Peran Kepemimpinan Transformasional dan Kecerdasan Emosional dalam Meningkatkan Kinerja Karyawan (Studi pada Proyek Konversi Energi Batubara PT X di Gresik)
Noermijati, Noermijati;
S, Catarina Dyan
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia
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This study aims to analyze the influence of transformational leadership and emotional intelligence on the performance of employees, the studies at Coal Energy Conversion Project PTX in Gresik. To achieve these objectives the research was conducted the method of explanatory that is explain the causal relationship between variables transformational leadership and emotional intelligence and its influence on employee performance. The population in this study were 63 employees. While the sampling technique was done by total sampling so that the entire population in this study is the research sample. The techniques of data analysis in the study was conducted using multiple linear regression. The results showed that simultaneously transformational leadership and emotional intelligence significantly influence to the performance of employees. the first hypothesis was acceptable which stated that simultaneously, there was a significant influence between the two variables, transformational leadership and emotional intelligence, Partially there was the influence of transformational leadership on employee performance. Moreover, the emotional intelligence had a significant influence on the performance of employees. Independent variables that had a dominant influence on performance was transformational leadership thus it proved that the third hypothesis in this study was also acceptable.
Aktualisasi Teori Herzberg: Suatu Kajian terhadap Kepuasan Kerja dan Kinerja Manajer Operasional (Penelitian di Perusahaan Kecil Rokok Sigaret Kretek Tangan di Wilayah Malang)
Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 6 No. 3 (2008)
Publisher : Universitas Brawijaya, Indonesia
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This research discusses about the actualization of Herzberg two-factor theory and job satisfaction and performance of operational managers in small Sigaret Kretek Tangan (SKT) companies in Malang Region. The research is examining whether the theory is applicable for operational managers in small SKT cigarette manufacturing company: Then it also examines the effect of job satisfaction on job performance and the effect of job performance on job satisfaction of operational managers. The operational manager's job performance is observed from the spiritual job performance side, using spiritual ability as its indicator The research is using factor analysis and structural equation modeling (SEM) method to answer the problems on Herzberg theory actualization and the pattern of variables relations. The research sample includes 157 operational managers from 47 small SKT cigarette manufacturing companies in Malang region. To complete the quantitative analysis, open questionnaire and interviews to several respondents were also used. The research result shows that Herzberg two-factor theory cannot be fully actualized for operational managers in small SKT cigarette manufacturing company in Malang region. Motivator and hygiene variable affecting respondents' job satisfaction. The research result analysis shows that motivator variable affects to job satisfaction, and also affects directly and indirectly to job performance through job satisfaction of operational managers. Hygiene variable affects to the emerge of job satisfaction, but hygiene variable doesn't have direct effect on job performance. However, hygiene variable actually has an indirect effect to job performance through job satisfaction and motivator variable. To the respondents, the job satisfaction that they feel in fact affects their job performance. The research result also shows that operational managers 'job performance affects their job satisfaction in a negative significant way. To the respondent, they work not only for material matters, but there is also other objective, they work as a fulfillment of self actualization. By working, they can do something useful for others. Working is a part of devoting to God implementation.
THE EFFECTS OF JOB SATISFACTION TO INTENTION TO LEAVE
Romadhoni, Yahya Tri;
Noermijati, Noermijati;
Moko, Wahdiyat;
Nazzal, Ayman
Jurnal Aplikasi Manajemen Vol. 18 No. 3 (2020)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2020.018.03.01
This research aimed to test and analyze the effects of job satisfaction to intention to leave through the mediation of organizational commitment and moderation of alternative job opportunities. The researchers exerted a quantitative method in this research. The research data was collected through a questionnaire, while the data sampling was the technique of saturated sampling. The sample in this research was taken from all employees in PT. Supraharmonia Consultindo with a minimum of a work period of a year and a total of 106 respondents. The data analysis in this research was the method of Partial Least Square (PLS) and the 3.0 SmartPLS program. The result showed that job satisfaction did not affect significantly to the intention to leave. Meanwhile, the job satisfaction affected significantly to the organizational commitment and the organizational commitment affected significantly to the intention to leave. Moreover, the organizational commitment was able to mediate the effects of job satisfaction and intention to leave. Whilst, the alternative job opportunities did not moderate the effect of job satisfaction and intention to leave.Next research in diverse places can give complexity results and add new variables like job stress and leadership.
THE ROLE OF DEVIANT BEHAVIOR IN MEDIATING THE EFFECT OF ORGANIZATIONAL CULTURE AND ETHICAL CLIMATE TOWARD BANKING EMPLOYEES PERFORMANCE
Noermijati, Noermijati;
Firdaus, Ema Zahra;
Azzuhri, Misbahuddin
Jurnal Aplikasi Manajemen Vol. 19 No. 2 (2021)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2021.019.02.01
The objectives of this study were to analyze the mediating role of deviant behavior on the influence of organizational culture and ethical climate on employee performance. This study was conducted on 112 government-owned bank employees in Manado, using Partial Least Square (PLS) analysis. This study indicates that organizational culture and ethical climate have a significant positive effect on employee performance. Organizational culture and ethical climate also have a significant negative effect on deviant behavior. However, behavior does not have a significant effect on employee performance. Deviant behavior also does not mediate the influence of organizational culture and ethical climate on employee performance. This study places deviant behavior as a mediating variable on organizational culture and ethical climate on employee performance. An important finding from this study is that behavior does not play a role in improving employee performance, nor does it play a mediator between organizational culture or ethical climate to employee performance.
ENHANCING MILLENNIAL PERFORMANCE THROUGH INDIVIDUAL CHARACTERISTICS AND EMPLOYEE ENGAGEMENT
Ilhami, Susanti Dwi;
Armanu, Armanu;
Noermijati, Noermijati;
Korsakul, Nattharuja
Jurnal Aplikasi Manajemen Vol. 19 No. 3 (2021)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2021.019.03.01
This study presents a model linking individual characteristics, employee engagement, and employee performance. The primary objective was to investigate the direct effect of individual characteristics on employee performance and its indirect effect through employee engagement. This study used a non-probability sampling technique with a saturation sampling type. The data were obtained by a questionnaire from a sample of 118 respondents of millennial employees in the media and information technologies sector in Yogyakarta. Data were analyzed by used variance-based SEM (SEM-PLS) and found four significant paths models. The result reveals that individual characteristics have a positive and significant effect on improving employee performance. Moreover, individual characteristics are significantly positive in increasing employee engagement, while employee engagement has a positive and significant effect on employee performance. The mediation test result indicated that employee engagement could partially mediate the relationship of individual characteristics on employee performance. Further research can incorporate variables that influence millennial performance, such as job characteristics, intention to leave, job satisfaction, and other variables to improve strategies in enhancing millennial performance.
EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT TO CUSTOMER RETENTION MEDIATED BY CUSTOMER SATISFACTION AND CUSTOMER LOYALTY
Tifliyah, Siti Zainut;
Rohman, Fatchur;
Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 19 No. 4 (2021)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2021.019.04.17
The purpose of this study was to analyze the effect of Customer Relationship Management (CRM) on customer retention mediated by customer satisfaction and customer loyalty on Priority BTN in Malang City. The population of this study is Priority BTN customers in Malang City, and the number of samples obtained is in accordance with the research criteria as many as 100 samples. The approach used in this study is a quantitative approach. The type of research based on the formulation of the problem and the purpose of the study is explanatory. The technique used in this study is probability sampling with a simple random sampling method. The research instrument used was a questionnaire analyzed using SmartPLS 3.0 software. The results showed that CRM has a direct influence on customer retention. In addition, CRM indirectly affects customer retention through mediating variable customer satisfaction and customer loyalty. The next researcher can conduct further research with broader research objects, namely at the BTN Priority bank customers nationally, and can use web-based surveys to shorten the time in researching priority customers because priority customers have high mobility.