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Journal : TRJ (Tourism Research Journal)

Tourist Satisfaction in Mediating the Influence of Tourist Attractions and Facilities on the Intention to Revisit Waduk Darma, Kuningan Regency (6945) Sembiring, Vienna Artina; Ingkadijaya, Rahmat; Nurbaeti, Nurbaeti; Rahmanita, Myrza
Jurnal Penelitian Pariwisata Vol 8 No 1 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i1.217

Abstract

The research aims to determine tourists' satisfaction in mediating the influence of tourist attractions and facilities on their interest in revisiting Waduk Darma, a breathtaking natural dam in Kuningan Regency. This study uses a quantitative approach. The population of this study is tourists who visit Waduk Darma. Sampling was done using the Accidental Sampling technique, and data analysis was carried out using the Structural Equation Modeling-Partial Least Square (SEM-PLS) program. The results of this study are as follows: tourist attractions have a positive and significant influence on tourists' satisfaction, facilities have a positive and significant influence on tourists' satisfaction, tourists' satisfaction has a positive and significant influence on their interest in revisiting, tourist attractions have a positive and significant indirect influence on their interest in revisiting through tourists' satisfaction with significant values, facilities have a positive and significant indirect influence on their interest in revisiting through tourists' satisfaction. To increase the level of tourist visits, the Kuningan local government is expected to improve facilities and tourist attractions that can increase tourists' satisfaction. Keywords: tourist attractions, facilities, tourist satisfaction, intention to revisit
Consumer Purchase Decision and Brand Image Analysis Through Product Quality and Price: Study Case Frozen Pastry in Jakarta - Indonesia Mumin, Adhi Trirachmadi; Ingkadijaya, Rahmat; Jason, Jason; Muhardiansyah, Doni; Wulan, Saptarining
Jurnal Penelitian Pariwisata Vol 8 No 2 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i2.257

Abstract

The study investigates the effects of product quality and price on the purchasing decisions of Bonpatis Danish pastry sheets, with brand image acting as a mediator. Indonesia's food and beverage industry, mainly retail, is experiencing significant growth as modern retailers like Hypermart introduce competitive products. A quantitative approach was used, applying Structural Equation Modeling (SEM) with Partial Least Squares (PLS) to data collected from 83 respondents, mainly Hypermart bakery employees in DKI Jakarta. Results indicate that product quality and price positively influence brand image and purchasing decisions. Specifically, product quality boosts brand image and directly affects purchase decisions, whereas price influences purchase decisions directly but not via brand image. The study emphasizes the role of product appearance and packaging in shaping brand perceptions and suggests improving these elements to attract more consumers. Due to a limited sample size, the study recommends future research to explore broader aspects like customer satisfaction and loyalty. Keywords: Danish pastry sheet, product quality, price, brand image, purchase decision.
Residents’ Overall Quality of Life in Smart Tourism Destination in Zhuhai, China Zitao, Liu; Rahmanita, Myrza; Ingkadijaya, Rahmat; Rahayu, Nurti
Jurnal Penelitian Pariwisata Vol 9 No 1 (2025): (TR) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i1.273

Abstract

Smart tourism destinations (STDs) aim to improve the travelers’ experience and the local residents’ quality of life. However, existing research mainly focuses on the perspectives of tourists and ignores the attitudes of residents. Residents' attitudes signify their support for local smart tourism development. Without residents' support, STD-related projects may experience failure. This study fills this gap by exploring how perceived impact of smart travel/tourism (IST) and sense of leisure of well-being (SLW) contributed to residents’ overall quality of life (QoL). This study adopts quantitative method with questionnaire. The finding confirms the residents’ positive impact on smart travel/tourism in Zhuhai, China. Similarly, they residents also showed their approval on the leisure well-being. Additionally, the findings highlight significant relationships between the perceived impact of smart travel/tourism (X1), sense of leisure well-being (X2), and overall quality of life (Y). Residents' quality of life is significantly improved by positive perceptions of smart tourism impacts and leisure well-being. This underscores the importance of the local perspective in STD success. STD initiatives should prioritize enhancing these specific aspects for residents. This paper suggests that engaging the community and focusing on their perceived benefits regarding smart travel and leisure well-being will foster crucial support and ensure project viability. Keywords: overall quality of life, smart travel, leisure well-being, residents’ attitudes, smart tourism destination
The Influence of Availability of Muslim Friendly Facilities towards Indonesian Muslim Tourist Revisit Intention to Japan Hariani, Dina; Rahmanita, Myrza; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 1 No 1 (2017): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v1i1.13

Abstract

As the market of halal tourism destinations has increasingly become more competitive, the revisit intention topic has progressively become prominent to emphasize on. This research is designed to find out how much influence of the availability of Muslim-friendly facilities to Indonesian Muslim tourist to revisit intention to Japan. The methodology of this research is quantitative descriptive research in which questionnaire is the major tool in collected the primary data for analysis. The total sample of 100 Indonesian Muslim tourist is obtained for the analysis. The simple and multiple regression analysis are adopted to examine the key factors which significantly predict the revisit intention. The results of this research indicates that Muslim-friendly facilities likes halal hotel, halal restaurant, and prayer room are positively related to the revisit intention. The biggest need of Indonesian Muslim tourist is the availabity of halal restaurants. Regarding the situation of Muslim friendly facilities in Japan, Indonesian Muslim still finds it difficult to locate the facilities despite its availability.
The Influence of Visualization of Food Appearance and Food Quality Towards Customer Satisfaction in Tutup Panci Bistro, Bumi Serpong Damai, South Tangerang Putra, Aditya Nova; Wulan, Saptarining; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.42

Abstract

Nowadays, Visualization of food appearance has become an important factor in influencing customer satisfaction which is creating an unforgettable experience when people visit to the restaurant. The aspect of visualizing the appearance of food must also be balanced by good food quality in the restaurant. The purpose of this study was to identify the effect of visualization of food appearance and food quality in achieving customer satisfaction in Tutup Panci Bistro. In this study, visualization of food appearance has five important factors that support in achieving customer satisfaction, which are; component of the material used, color selection, food texture, shape and size, and layout. Therefore, in previous study, quality of food has three important factors, which are: the taste of food, the variety of menus, and the nutritional content of food. The methodology used in this study was quantitative and qualitative, whereas, quantitative data collection was obtained through questionnaires to 100 guests at Tutup Panci Bistro. Meanwhile, qualitative data is obtained through interviews with food influencers / reviewers. Based on the results obtained, appearance and quality of food have a significant positivity influence towards customer satisfaction at Tutup Panci Bistro.
Strategies to Develop Sawahlunto Old City in West Sumatera as Tourism Destination Salam, Febby; Ingkadijaya, Rahmat; Hermantoro, Hengky
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.45

Abstract

Tourism development in an area is able to give an impact on various dimensions of local people life. One of the impacts of tourism development is on the economic dimension. It happened to Sawahlunto, a city in West Sumatera famous for its coal mines, which slowly developed into a tourist city. The purpose of this study was to find out the Strength & Weakness, Opportunity & Threat and to formulate the development strategy of Kota Tua as a tourism destination in Sawahlunto, West Sumatra. The research method is descriptive method using SWOT analysis. The results showed that the development strategy of the Old City area of Sawahlunto used a lot of SWOT analysis, namely by increasing and optimizing natural resources through good processing, improving road access, and improving the tourism sector of Old City Sawahlunto. Another strategy is improving human resources through counseling and training, socialization of science and technology. The tourism potential of Sawahlunto old town on the 4A tourism component (Attraction, Accessibility, Amenities and Ancillary) shows that this area has the potential of historical tourist attraction. The historical heritage of World War II in Sawahlunto is the main tourism potential that is stored. With historical tourism potential, foreign tourists are the target of tourists who are expected to visit Sawahlunto. In order for a historical tourism potential strategy to be implemented, it is necessary to meet the minimum criteria of the tourism component. To meet the service standards of all 4A tourism components, it is necessary to improve the management of 4A tourism components including Attraction, Accessibility, Ancillary, and Amenity.
Strategy Analysis of Ponggok Rural Tourism Development into Integrated Tourism Area Satriawati, Zahrotun; Ingkadijaya, Rahmat; Sulartiningrum, Sri
Jurnal Penelitian Pariwisata Vol 3 No 1 (2019): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v3i1.44

Abstract

The development of tourism can help the welfare of the rural population through developing a tourist village concept. The potential of the village can be used as a tourist attraction. Klaten Regency has a very abundant potential of springs that located in Ponggok village which is mostly used by local residents for irrigating rice fields, agriculture, and fish cultivation. However, the existing springs in the Ponggok village are now used as tourist destinations that spread across several locations, such as Umbul Ponggok, Umbul Sigedang, Umbul Besuki, Waduk Galau/Banyu Mili. This study uses qualitative and quantitative descriptive analysis and the data obtained through questionnaires distributed and completed by respondents as many as 135 respondents. SWOT analysis is employed to investigate internal and external factors to analyze Ponggok Tourism Village development strategy towards integrated tourism area.
Is the Higher Employees’ Resilience, the Higher Their Work Engagement Will Be? Pramanik, Purwanti Dyah; Dewi, Triana Rosalina; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 4 No 1 (2020): TRJ Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v4i1.72

Abstract

Hotel is a labor-intensive industry which until now still requires a lot of human resources in its work operations. The nature of hotel is open for 24 hours to serve guests, especially in operational departments. Overall hotel employees tend not to last long at work. Some employees state that their decision to leave, due to incompatibility with the work environment. This study aimed to analyze the impact of resilience on hotel employees’ engagement in Jakarta. The study was conducted with a quantitative descriptive approach. Research respondents were hotel employees in Jakarta area. Data was collected by convenience sampling, by distributing questionnaire which consisted of respondents’ profiles and statement of variable X variable (resilience) and Y variable (work engagement). The data was analyzed by using validity and reliability test, descriptive (frequency and mean), Pearson correlation, coefficient determination and simple linear regression test. The study found that there was a strong relationship between resilience and work engagement. The higher employees’ resilience is the higher employee engagement will be.
The Effect of Online Guest Review, Hotel Facilities and Online Travel Agent Price On Decision To Stay At Grand Rocky Hotel Bukittinggi : The Case Of Traveloka Azulmi, Desy; Nursiana, Adinoto; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.38

Abstract

Technological developments have shifted the behavior of offline bookings to worldwide online booking, including in Indonesia. This country is currently experiencing a significant increase in the number of Online Travel Agents such as Traveloka. In this website, people can see reviews from previous guests on the strengths and weaknesses of the hotel, and it facilitates people to select a hotel matching to their needs and preferences. Previous research proves that online reviews and facilities affect the guest’s stay decisions. This research aims to determine the effect of online reviews, hotel facilities and prices on the decision to stay at the Grand Rocky Hotel Bukittinggi. The method used in this research is a qualitative method to obtain comprehensive, valid, reliable and objective data. The sample used in this research were 100 guests who stayed at the Grand Rocky Hotel with the reservation through Traveloka. Sample selection was based on purposive sampling technique, and data collection was conducted by Likert questionnaires to investigate the effect of online reviews, facilities and prices on the decision to stay. The results reveals online reviews, hotel facilities and prices have a strong influence on the decision to stay. Therefore, online reviews, facilities, and competitive prices serve as marketing tools to increase hotel revenues from the Online Travel Agent.
Effect of E-Word of Mouth through Instagrams on Purchasing Decisions in Twin House Coffee & Kitchen Restaurant, Cipete, Jakarta Selatan Sari, Dhiny Irena; Lemy, Diena Mutiara; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.39

Abstract

Social media is widely used for restaurant entrepreneurs to market their business due to its ease and low cost. One of such media is Instagram. This research is to determine the effect of Electronic Word of Mouth through Instagram in terms of Intensity dimensions, Valence of Opinion and Content and to find out whether E-Word of Mouth through Instagram has a joint influence on Purchasing Decisions at Twin House Coffee & Kitchen Restaurant, Cipete, South Jakarta. Quantitative research with a descriptive approach is employed. The population covers the customers of the restaurant for 6 months, as many as 20,255. Slovin formula is used to determine the sample size of 100 respondents. Non-probability sampling technique is carried out by convenience sampling technique. The results indicate that partially electronic word of mouth, namely the intensity dimension has a positive and significant influence on purchasing decisions, the valence variable of opinion does not have a positive and significant effect on purchasing decision variables. Content variables have a positive effect on purchasing decision variables. Simultaneously Intensity (X1), Valence Opinion (X2), and Content (X3) variables have a significant effect jointly on the purchasing decision variable (Y) at Twin house Coffee & Kitchen, Cipete Restaurant in South Jakarta.
Co-Authors Adhi Trirachmadi Mumin ADINOTO NURSIANA, ADINOTO Agus Maulana Amrullah Amrullah Angela, Patricia Naomi Angelina, Sheila Canistha Anggara, Ary Anis Darsiah Anjarani, Puti Minang Anom, Rahmat Indra Pratama Arafaf , Willy Ardiansyah, Syauqi Ariani, Vitria Azulmi, Desy Boediman, Surya Fadjar Bunasor Sanim Choerunisa, Siti Chotibul Umam Chotibul Umam, Chotibul Dewantara, Yudhiet Fajar Dewi, Triana Rosalina Diena Mutiara Lemy Doni Muhardiansyah Elissa Letsoin Emansyah, Ferdi Emenina Tarigan, Emenina Emier Osman, Ismeth Ervina Taviprawati Fachrul Husain Habibie, Fachrul Husain Ferdi Emansyah Fetty Asmaniati Fetty Asmaniaty Grace Mailo Gratia Wirata Laksmi Gratia Wirata Laksmi Hariani, Dina Haryono, Joko Heddy Shri Ahimsa Putra FIB UGM Heddy Shri Ahimsa Putra FIB UGM Heny Ratnaningtyas Heny, henyratnaningtyas Hera Oktadiana Hera Oktadiana, Hera Hermantoro, Hengky Husain Habibie, Fachrul Irfal Janianton Damanik - FISIP UGM Janianton Damanik - FISIP UGM Janu Dimas Permadi Jason, Jason Kusnedi, Rahmat Lasut, Flavina M.O Linda Desafitri RB Luh Putu Ratna Sundari Marintan br Gurning, Linda Rotua Mega Aldora Mulyani, Irma Myrza Rahmanita Nopirin - FEB UGM Nopirin - FEB UGM Novita Widyastuti, Novita Nurbaeti Nurbaeti Nurbaeti Nurlaila, R. Nirmalasari Nurlatifah Ismail Nurmalinda, Elda Osman, Ismeth Emier Pambudi, Bondan Pelliyezer Karo Karo Permatasari, Mustika Pinontoan, Nexen Alexandre Purwanti Dyah Pramanik Purwanti Dyah Pramanik, Purwanti Dyah Putra, Aditya Nova Qur'ani, Jasmine Rachman, Arief Faizal Rahayu, Nurti Rahmat Indra Pratama Anom Ratu Balqis, Linda Desafitri Reinaldilas, Reinaldilas Riky Ramadani Prabowo Rosadi, Hadori RR. Ella Evrita Hestiandari Salam, Febby Salwa Octaviani Mardi Saptarining Wulan, Saptarining Sari Suryanti Sari, Dhiny Irena Satriawati, Zahrotun Sheila Canistha Angelina Simasima, Tassya Yuliani Sri Mariati Sudjana, I Made Sulartiningrum, Sri Tania, Luthfia Renalda Tofiani, Sandra Vienna Artina Sembiring, Vienna Artina Willy Arafah Willy Arafah Willy Arafah, Willy Yudian, Rais A Yulius, Kevin G Zitao, Liu